Whats improved in Galaxy Buds from IconX 2018?

Last Update Date : Mar 17. 2020

Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Here's whats new and improved...


6 hours music streaming

Never miss a beat and enjoy up to 6 hours of all your favourite tunes. 


Improved sound quality

The enhanced sound quality in the Galaxy Buds delivers premium surround sound. 


Improved Bluetooth connection

Ready to go and able to connect with your galaxy devices via Bluetooth in an instant. Also, have the flexibility to switch effortlessly between your galaxy devices.


Improved voice detection with in-ear mic

There will be no more interrupted conversations with Galaxy Buds. Its capability to recognise your surroundings and switch between inner and outer mics eliminates background noise.  


New desgin & enhanced wearability 

With the new and slim compact design, your buds not only fit perfectly in your pocket - they fit comfortably in your ears during all activity types.  


Wireless charging

Charge on-the-go with compatible wireless PowerShare devices.

For more information about Galaxy buds check out some of the below content.

Bluetooth and your Galaxy Buds, Resetting or Restarting your Galaxy Buds & Audio and call quality of your Galaxy Buds.


For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.

Thank you for your feedback!

Need more help? Contact Us.


Monday to Sunday
24 hours / 7 days a week


We'll respond within 24 hours of your request.

Email Escalation

We endeavour to respond within 24 hours.


For all products

0800 726 786
(0800 SAMSUNG)

24 hours / 7 days a week

For Smart Mobile Devices

0800 6 726 786
(0800 M SAMSUNG)

24 hours / 7 days a week

* For any printer related enquiries please visit the HP website .

Face-to-face support

Find a Service Centre

Find out more about how you can get face-to-face help.

At Your Service

Product Registration or Request for a Callback

Track my Repair

Get updates on your Samsung Service

Contact Us