The Touchscreen Responds Slowly or Improperly. Is My Phone Faulty?

Last Update Date : Mar 28. 2018
Screen

If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. Additionally, please check the below options.

    

• If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if
you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.

    
• The touchscreen may malfunction in humid conditions or when exposed to water.

    
• Restart your device to clear any temporary software bugs.

    
• Ensure that your device software is updated to the latest version.

    
• If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

 

 

 

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For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days."

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