Unlocking Screen with Talk Back enabled

Last Update date : Nov 10. 2021

Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

TalkBack (also known as Voice Assistant) is an Accessibility Feature in Samsung Smartphones that helps blind and low-vision users interact with their devices more easily. This is done by adding spoken, audible, and vibration feedback to the device, providing examples for what you touch, select and activate.

With having the TalkBack/Voice Assistant feature enabled, you will need to swipe with two fingers to unlock the screen instead of using one finger.

If you have a password lock on your device, you will need to tap once on the character for the blue box to appear, then double tap on the character to select this. 

To activate/deactivate feature on Android 9.0 (Pie)
1 Go to Settings
2 Select Accessibility
3 Select Screen Reader
4 Turn on voice assistant
5 A pop-up message will appear which provides the usage of the service. Tap Ok if you agree and wish to continue.
6 Another popup message will appear notifying you of the features and/or functions which may not be used while Voice Assistant is enabled, tap Ok if you agree

To deactivate Voice Assistant go to back into your settings (this time you will need to double tap to choose each selection). Double tap the slider to deactivate the service. A prompt will appear confirming deactivation of this service, tap Ok to confirm.

To activate/deactivate on an older version of Android
1 Go to Settings
2 Select Accessibility
3 Select Vision
4 Select TalkBack
5 Turn on TalkBack
6 A pop-up message will appear which provides the usage bulletin of the service. Tap Ok if you agree and wish to continue.
7 Another popup message will appear notifying you of the features and/or functions which may not be used while TalkBack is enabled, tap Ok to confirm.

To deactivate TalkBack, go to back into your settings (this time you will need to double tap to choose each selection) Double tap the slider to deactivate the service. A prompt will appear confirming deactivation of service, tap Ok.

Once Talkback/Voice Assistant has been activated. Every time you tap on a setting or application an assistive voice prompt will be heard advising you about the selected item.

 

Note: To select any of options while Talkback/Voice Assistant is activated, double tap the option to select.

 

For more information on how to navigate your phone with Voice Assistant, see Mobile Voice Assistant

You can download the user manual from our Manuals & Downloads page. For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.

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