Android Auto only works with certain devices, vehicles and USB cables. If you are having difficulty connecting your phone, you may check the list below to troubleshoot the issue.
Checklist when unable to connect
- Android Auto recommends Android 6.0 or higher.
- Check for updates related to Android Auto, and always keep the app up to date.
- For the sake of safety, the initial connection is possible only when the vehicle is stopped.
- The connection between Android Auto and the vehicle is possible using a Bluetooth or USB cable, and the connection method may differ depending on the vehicle and manufacturer. The exact connection method between the owned vehicle and Android Auto needs to be confirmed by the vehicle manufacturer.
- Using Samsung's genuine USB cable (Depending on the vehicle, even a genuine cable may not be compatible) Additionally, it is recommended to use a short USB cable within 1m.
- Check if you are connected to another vehicle.
How to check if the connection from another vehicle is difficult
Step 1. Unplug your phone from the car.
Step 2. Open the Android Auto app on your phone.
Step 3. Select Menu > Settings > Connected cars.
Step 4. Uncheck the box next to the Add new cars to Android Auto setting.
Step 5. Try plugging your phone into the car again.