Restart your Galaxy phone regularly to prevent it from slowing down or freezing

Last Update date : Jun 29. 2021

If your phone's response has slowed down or freezes intermittently, you can visit a Samsung service center for help, but restart first to see if that solves the problem. Check out the guide below for more details.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps: 

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Make restarting your Galaxy phone a daily habit

Periodic restarting can prevent problems with your Galaxy phone. If your phone suddenly freezes or your phone is too slow, try restarting your phone first. The issue can sometimes be resolved just by restarting the phone. It is recommended to restart periodically to see if that solves the problem before visiting the Samsung service center.

How to automate periodic restarts

Galaxy phones can be set to automatically restart periodically. Follow the steps below to activate the Auto restart at set times feature.

Step 1. Open Settings, and then select Battery and device care.

Step 2. Tap the More options (the three vertical dots).

set auto restart step1

Step 3. Select Automation.

Step 4. Tap Auto restart at set times.

set auto restart step2

Step 5. Set the Schedule. Your phone will restart automatically within 1 hour of the time you set.

set-auto-restart step3

Your phone will only restart when:

  • The screen is off.
  • The phone isn't being used. 
  • The battery is above 30%.
  • SIM card lock is off.

Note: Device screenshots and menus may vary depending on the device model and software version.

If you are experiencing difficulties with your Samsung mobile, tablet, or wearables, you can send us a question in the Samsung Members app.

This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the 'How to use the Samsung Members app'.

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