How I can backup/recover data if I may lose the device or device data is corrupted/lost?

Last Update Date : Dec 22. 2017

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information

You need to regularly back up your data to a safe location, such as Samsung Cloud, Google Account or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset or device is lost. 
Regularly sync, back up your device’s data using Samsung Cloud, Samsung account or Google account, or transfer data to PC via Smart Switch. Also, you can use the various 3’rd Cloud applications to back up data.

1 Using Samsung Cloud : Back up data to Samsung Cloud and restore the data later. You must register and sign in to your Samsung account to use Samsung Cloud.

Refer to FAQ :

(How can I back up data on my device to prevent data loss if I may lose the device or my device data is corrupted/lost?)

2 Using Google or Samsung account : Keep your personal information, app data, and settings safe on your device.

You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.

Refer to FAQ :

(What can I do to prevent data loss if I may lose the device or my device data is corrupted/lost?)

3 Back up files and data by using various Cloud applications : Back up data(such as pictures, videos) to various downloaded Cloud applications

Refer to FAQ :

(What can I do to ensure that my data, such as images and videos are backed up, so if I lose the device or device data is corrupted/lost I will not lose my data?)

4 Back up data to computer : Transfer data between your device and a computer.

You must download the Smart Switch PC version app from www.samsung.com/smartswitch. Back up data from your device to a computer and import the data to your device later. 

Refer to FAQ :

(What can I do to back up my data to a PC, then recover the data if I may lose the device or device data is corrupted/lost?)

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