How do I transfer contacts using Bluetooth?

Last Update Date : Oct 12. 2020

Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

If you wish to transfer contacts via Bluetooth, ensure first that the Bluetooth device/s are paired. To pair the mobile device, follow the steps below:

1 Turn Bluetooth On for both devices. Ensure that the other device is set to be visible to all devices. Tap Scan button to see the list of available devices.
2 The other device should then appear on the list. Tap its name to pair with it.
3 A Bluetooth pairing prompt screen will be displayed. Tap the Ok button to proceed with the pairing. To ensure complete pairing, confirm the request on the other device as well.

If pairing is successful, the name of the other device should show up in the list of paired devices in Settings > Bluetooth.

Now, to transfer contacts using Bluetooth, follow these steps:

For devices with Android Pie follow these steps.Click to Expand
1 Open the Contacts app on your device
2 Select the 3 dots in the top right corner to show a menu
2 Click Share
4 Select the contacts you would like to share, or Select the All button
5 Once you have selected the contacts to transfer. Select Share located at the middle bottom of the screen .
6 Tap Bluetooth then Select the paired device. Files will transfer automatically.

For devices with Android Lollipop follow the steps below:Click to Expand
1 Tap on Contacts.
How do I transfer contacts using Bluetooth?
2 Tap on More.
How do I transfer contacts using Bluetooth?
3 Tap on Share.
How do I transfer contacts using Bluetooth?
4 Tap on the checkbox of the Contact you want to share.
How do I transfer contacts using Bluetooth?
5 Tap on Share.
How do I transfer contacts using Bluetooth?
6 Tap on Bluetooth icon.
How do I transfer contacts using Bluetooth?
7 Tap on the paired device, a message will appear on the other device asking if you want to accept the sent file.

A prompt will appear on the phone if the contact was transferred successfully.

How do I transfer contacts using Bluetooth?
How do I transfer contacts using Bluetooth?

For Android Kitkat, follow the steps below:Click to Expand
1 On the Home screen, tap Contacts icon.
2 On the Contacts page, tap Menu button, or press and hold on the contact for the menu to appear.
3 On the Contacts menu, tap Import/Export option.
4 On the Import/Export menu, tap Share namecard via option.
5 The list of contacts will be displayed. Select a contact to transfer by ticking the corresponding checkbox, and then tap Done button to transfer.
How do I transfer contacts using Bluetooth?
6 On the Sharing Options menu, tap Bluetooth option, and then tap Just once button.

Note: When Always button is tapped, any data to be shared between the paired devices will be done via Bluetooth.

Note: If Share namecard via is not available, you could transfer the contacts through Samsung Kies. This will let you either transfer directly to another phone, or to your PC for storage. 

Alternative options include Smart Switch Mobile App or Smart Switch PC Tool

If you are still unable to transfer contacts across to your Samsung mobile device go into your nearest Galaxy Studio, contact Samsung on 0800 726 786 or Live Chat with our technical team.  

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