How to import or export contacts stored in SIM card

Last Update Date : Jan 16. 2018

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.



To be able to use the contacts stored in your SIM card, you need to copy them to the device. To do this, follow the steps below.


For Android OS ver 4.2.2 and below:


Step 1: From the Home screen, tap Contacts. Alternatively, if Contacts icon is not available on your Home screen, tap Apps. Then tap Contacts on the Apps page.




Step 2: Press the Menu key, then tap Import/Export.




Step 3: Tap Import from SIM card on the pop up box.




Step 4: Tap Device to copy all your contacts from SIM to your device. You may opt to save contacts to other options available as well. You will then see a progress at the top left  side of the notification bar that your contacts are being copied.





For Android 4.4.4 and up:


Step 1: From Home screen, tap Contacts. Alternatively, if Contacts icon is not available on your Home screen, tap Apps, then tap Contacts on the Apps page.




Step 2: Tap on the More options icon.




Step 3: Tap Settings.




Step 4: Tap Contacts.




Step 5: Tap Import/export contacts.




Step 6: Select an action, either to Import from device storage or Export to device storage.




Step 7: A prompt will then appear, choose new location of contacts being copied.






** "To aid us in creating better support content for you, kindly complete the survey below if your query was resolved. Your rating and comments should only be based on the above content.

For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days."

Thank you for your feedback!

Need more help? Contact Us.


Monday to Sunday
24 hours / 7 days a week


We'll respond within 24 hours of your request.

Email Escalation

We endeavour to respond within 24 hours.


0800 726 786For all products

24 hours / 7 days a week

0800 6 726 786For Smart Mobile Devices

24 hours / 7 days a week

* For any printer related enquiries please visit the HP website .

Face-to-face support

Find a Service Centre

Find out more about how you can get face-to-face help.

Contact Us