The ring tone (bell ring) sounds low

Last Update Date : Jan 16. 2018

If a specific bell or ring tone sounds low, it could be the default volume of that tone. But if all ring tones sound low, it could be a speaker problem. You may do the following troubleshooting steps:


Step 1: Maximise the volume. Check this thru: Settings > Sound > Volume > then adjust the Ringtone slider to desired volume then tap the OK button to save changes.




If this does not resolve the issue, proceed to the next step.


Step 2: Change the ring tone to default. If it still does not work after changing to default ring tone, proceed to the next step.


Step 3: Restart the device. To restart the device, hold down the power button and tap Restart from the screen.




Step 4: If restarting the device does not resolve the issue, device needs to be checked for speaker issues. Call Samsung Customer Care (number given below) regarding service booking for the unit.



Do you have another query or wish to be contacted by Samsung?

Send an E-mail to our technical support team by clicking here.

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