How to use the Gear VR with the Note9

Last Update Date : Oct 14. 2020

To use a Gear VR with controller with a Note9, you’ll need to get the new adapter. Since the Note9 is bigger than other phones. The adapter helps accommodate its size. 

 

Please note: To connect your Note9 to the Gear VR (SM-R325) you will need to replace the existing device holder with a new device holder (Part code: GH81-16186A) before being able to connect the devices. This can be requested by contacting 0800 SAMSUNG (0800 726 786) to receive your complimentary adaptor. *contact number is for New Zealand residents.

To replace the device holder on Gear VR, follow these steps:

1 Slide the lock switch to the unlock position and remove the device holder from the Gear VR
Gear VR lock switch
2 Select new device holder. While the lock switch is in the unlock position, slide the device holder into the holder slot. Then, lock the holder by sliding the lock switch to the lock position
Gear VR replacing device holder

For more information, see How do I install the Gear VR software?

 

You can download the user manual from our Manuals & Downloads page. For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.

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