Unregistered model and communication cannot proceed error appears after connecting to USB

Last Update Date : May 17. 2018

[Solution]

‘An unregistered model has been connected. Communication cannot proceed’ message pops-up because your mobile phone model is not registered to the current NPS version. Download the latest NPS version and reinstall it, or update NPS to the latest version. You can connect the device in the NPS version that has your mobile model registered.

     

     

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.
Sun ~Thu 09:00AM to 06:00PM

Send us an Email

We'll respond your query quickly.

Email to CEO

Contact the dedicated CEO's Office.

Call

800 24 7 4357Inside Saudia Arabia

From 08:00AM – 10:00PM All week Days

+966 800 24 7 4357Outside Saudia Arabia

* For any printer related enquiries please visit the HP website .

Face-to-face support

Contact Us