Let us help you find it.
Block our repairer's availability date and time & eliminate queue time to meet our repairer at service center for your Mobile and Tablet.
Sign up for a cyber service account to register product for technical Inquiries & service reservation.
Track Repair Status
Check the repair and service progress without logging in
Not convenient to visit our Service Center? Download the SMART TUTOR app now and Samsung's dedicated expert will assist to diagnose your smart phone and provide you with the most appropriate solution on the spot.
Samsung REMOTE Support
Let's experience Samsung introduced SMART Remote Support. This service offers you one-on-one support with our dedicated trained expert who can remotely diagnose your Smartphone and TV right over the phone.
Useful Mobile Apps
Be the First Samsung Galaxy Smartphone user to install this Apps to enjoy Samsung service and support anywhere and anytime.Guide and Self-Help troubleshooting tips available at your fingertip.
Join our free workshop for tutorials on our SMART products
Handy Tips for Samsung Smartphone
Learn some check points how to take care your Smartphone and other function such as firmware update, Find My Mobile, Smart Switch and more.
Call Product & Customer Support
Toll Free: 1 800 88 9999
Call from Overseas: +603 7713 7477
Operating hours: 9am - 7pm daily
We recommend that you first try to find an answer in our FAQs section.
If you do not find the answer you are looking for, you can then e-mail us directly from the FAQs section.
Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase
Note: Call conversation is recorded for quality, monitoring and/or training purposes for our continuous quality improvement.