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Downloads & ManualsExpand

User Manual

3.6 MB, pdf, ENGLISH

8 Jul, 2014

Other Manuals

  • Safety Guide

    0.01MB, pdf, ENGLISH, BULGARIAN, CROATIAN, CZECH, DANISH, DUTCH, ESTONIAN, FINNISH, FRENCH, GERMAN, GREEK, HUNGARIAN, ITALIAN, KAZAKH, LATVIAN, LITHUANIAN, MACEDONIAN, NORWEGIAN, POLISH, PORTUGUESE, ROMANIAN, RUSSIAN, SERBIAN, SLOVAK, SLOVENIAN, SPANISH, SWEDISH, UKRAINIAN

    8 Jul, 2014

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  • involvejohn 9 months ago

    I purchased the Gear 2 Neo as I wanted the watch without the camera and now I cant seem to get the phone to pair with the watch. It would seem that every time I launch gear manager it fails to open and the device therefore is not paired. Any help would be really appreciated as I really would like to use the product.

    Describe the issue

    Answers

    Ranz 6 months ago

    The link provided shows connecting the Gear 2 Neo to a S5, not to a S4 which was the stated question.

    Describe the issue

    Ranz 6 months ago

    The link provided shows connecting the Gear 2 Neo to a S5, not to a S4 which was the stated question.

    Describe the issue

    Samsung E-Support 9 months ago

    Hi, Here is a video link to connect your smartphone with your Gear 2 Neo http://skp.samsungcsportal.com/integrated/popup/HtvDetail3.jsp?cdsite=uk&seq=12166. If you need any further assistance, please contact the Galaxy team 0330 726 7864. Hope this helps.

    Describe the issue

  • colin 10 months ago

    Describe the issue

    Answers

    Capita_Test 10 months ago

    Hi Colin, Unfortunately your phone is not compatible with the Gear 2 Neo. Thanks.

    Describe the issue

    Capita_Test 10 months ago

    Hi Colin Unfortunately the Gear Neo 2 is only compatable with the 2013 You can find a full list of compatable products on our support site. Thanks.

    Describe the issue

  • madcal2000 11 months ago

    Please answer ASAP because i hope to buy this product

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    Answers

    Samsung E-Support 11 months ago

    Hi, The Galaxy Gear is compatible with devices running Android 4.3 or higher. Thanks

    Describe the issue

  • Martin 11 months ago

    how do i force a sync of contacts between galaxy s5 and Gear2

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hi Martin, This can be done through the Gear Manager app which you can download onto your S5 from the Samsung App Store. Thanks.

    Describe the issue

  • Wagador69 11 months ago

    Why has the Samsung neo been stopped

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hi, The Galaxy Neo is available for delivery from our E-store. For details follow the link provided; http://www.samsung.com/uk/consumer/mobile-devices/galaxy-gear/galaxy-gear/SM-R3810ZAABTU Thanks

    Describe the issue

  • finzfanatic 9 months ago

    I wanted to know if there is a way to both my phone and tablet together. I have a note 3 and and a galaxy tab 4 10.1

    Describe the issue

    Answers

    Samsung E-Support 8 months ago

    Hi, I'm afraid you can't pair the tablet with the Gear 2 Neo as it is does not have the facility to make calls. Hope this helps.

    Describe the issue

  • Jasonr06 7 months ago

    Describe the issue

    Answers

    Samsung E-Support 7 months ago

    Hi, The application will only work if it states that it is compatiable with the Gear 2. Hope this helps.

    Describe the issue

  • sloan28 7 months ago

    I have my personal S5 phone and a work S4 phone. Is it possible to have my neo 2 paired with both?

    Describe the issue

    Answers

    Samsung E-Support 6 months ago

    Hi. The gear 2 neo can only be synched to one device at a time. If you are wanting to pair it with an alternate device you will need to reset the gear. Hope this helps.

    Describe the issue

  • Matt 6 months ago

    Describe the issue

    Answers

    Samsung E-Support 6 months ago

    Hi, Yes the Galaxy 2 Neo is compatible with the Galxay S4. Hope this helps.

    Describe the issue

  • toni 6 months ago

    I need to access gear manager from my mobile, galaxy S3, and download. Are there apps available to use?

    Describe the issue

    Answers

    Samsung Support 6 months ago

    Hi Toni, Yes the Galaxy S3 is compatible with the Galaxy Gear 2 Neo. Hope this helps.

    Describe the issue

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