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Accepted solutions from the Samsung Community.

SideSync / MacOS Issue

I havent been able to use SideSync since the MacOS Sierra update. I tried deleting the app (on the Mac) and reinstalling and it says that the install failed. I understan...

by samblak, Posted on OCT 05 2016 29 Replies | 4171 Views
29 Replies | 4171 Views
Backup password is required after restart instead of fingerprint Note 4

After Note 4 update to android 6.0.1 Marshmallow after restart mobile , it asks for backup password instead of Fingerprint !!!

by Engineer_Yasser, Posted on MAY 22 2016 14 Replies | 4762 Views
14 Replies | 4762 Views
Were is my Marshmallow Update

Hi can I please get a Samsung Experienced Tech or a customer service Person pleaselet me know when my Note Edge on Verizon is getting the Marshmallow Update my model number is SM...

by DHowland87, Posted on APR 30 2016 5 Replies | 7010 Views
5 Replies | 7010 Views
Backup password is required after restart instead of fingerprint

if you restart the Galaxy Note 4 after the update the phone displays unable to use fingerprints after restarting the device. Enter password. The fingerprint feature used to wor...

by suntrace, Posted on APR 23 2016 171 Replies | 17800 Views
171 Replies | 17800 Views
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