I am am unable to find the Kies Air application?
Kies Air Keis Air is no longer supported for use with Samsung Mobile products. We highly recommend Samsung SideSync and Smart Switch as replacements. Samsung SmartSwitch™ Samsung Smart Switch™ seamlessly transfers contacts, photos, music, videos, messages, notes, calendar and more to your
Using a microSD Card with your Samsung Device
microSD FAQs and Troubleshooting The microSD card is an important and sometimes overlooked accessory for your Samsung Galaxy Device. MicroSD cards allow for expanded storage for a low cost. Due to their popularity many people actually select a device based upon the availability of this
Where can I get support for Kies 2.6?
Kies 2.6 Kies lets you conveniently access multimedia content such as photos, music, or movies from a single application. You can play, edit, or share multimedia from Kies by connecting a Samsung device to your computer; you can synchronize contacts and calendar events from your computer to
What is Reactivation Lock and how do I use it?
How do I connect my PC to my device using Kies?
Connect to Kies Connect your device to Kies using the USB data cable or Kies via Wi-Fi ® . USB Data Cable Most Samsung smartphones and tablets can connect to Kies using the data cable that came with the device. Connect the USB cable to a compatible USB port on your computer. Connect
What can I backup and recover from my device using Kies?
Back Up and Restore You can create backups of the content on your device, letting you restore data quickly and easily later. You can back up the following content from your device: contacts, S Memo, S Planner (calendar events), call logs, S Health, Message, videos, music, photos,
How do I Back Up and Restore my device using Kies 2.6?
Back Up and Restore Your Device You can create backups of the content on your device, letting you restore data quickly and easily. You can back up the following content from your device: Contacts, S Memo™, S Planner, Call log, Message, Videos (internal memory), Music (internal memory), Photos
How do I Set Up Kies 2.6 to add Music, Photos, and Videos automatically to the Kies 2.6 Library?
Automatically Add Multimedia to Kies You can set Kies to automatically add multimedia content to your Kies library when it is added to your computer. Note: This feature is available only for Windows ® . Click File > Automatically add multimedia to the Library. Click File Select Designated
How do I Transfer Backup Data from a device made by a manufacturer other than Samsung using Kies 2.6?
Transfer Backup File from Other Devices You can restore information contained in a backup file from another manufacturer to your Samsung device. Note: This feature may not be available on all devices supported by Samsung Kies. Some Samsung devices may require the use of Smart Switch™ and will
How to Find Your User Manual on Samsung.com
Watch this video to learn how to find and download the User Guide for your mobile device on Samsung.com.
Does Android™ support Exchange ActiveSync®, or is it only for Windows® phones?
Exchange ActiveSync® Many Android devices do support Exchange ActiveSync. On an Android device, go to Settings > Accounts and Sync and look for either Exchange ActiveSync or Corporate Email. Visit Samsung Support for information on your specific mobile device.
Do all Samsung mobile devices support email?
Many phones do have a preloaded or downloadable app that allows you to read and respond to email. If a phone doesn't have an email app – but does support internet browsing – you can check email at the email provider's website (for instance, gmail.com or yahoo.com). You may need to switch your
If someone sends me an attachment, will I be able to view it on my phone?
If your phone has an image viewer, you will likely be able to view attached images. You may need an installed office/productivity suite (Example Quickoffice / Polaris) to view documents, spreadsheets, and PDFs. Visit Samsung Support for information on your specific mobile device.
What are the Changes coming to Adobe Flash Player for my Samsung device with Android 2.2 or higher?
Adobe Flash Player On August 15, 2012, Adobe will use configuration settings within the Google Play Store to limit continued access to Flash Player updates to only devices that have Flash Player already installed. If your device does not already have Adobe Flash Player installed, you will no
When I send/receive a MMS text message, it is not appearing like it should. Why?
Multi Media Messaging (MMS) Multimedia message (MMS) size limits are determined by carrier. For example, if you send a larger message from your device, such as 1,000 KB, to another device with another carrier that has a limitation of 600 KB, your message may not appear as normal. Some
What are TecTiles and how do I use them with my Android device?
What is the notification light, and what do the colors mean?
Your mobile device has an LED indicator in the top-left corner on the front of your device. When your screen is off, the LED indicator notifies you of missed notifications, low battery, when the device is charging, or when you are voice recording. Important! This option may not be available on
How do I play a video?
Your mobile device can play videos in the following formats: 3G2, 3GP, AVI, DivX®, FLV, H.263, H.264, MKV, MPEG4, VC-1, VP8, and WMV (asf). For device specific formats, please view the device's support page at Samsung Support Play Videos From the Home screen, touch Apps App Icon . Touch
How do I print from my device?
The print function, available as a menu option within some applications, lets you print directly from the device to a printer on the same Wi-Fi ® network, over Wi-Fi Direct ® , or via USB cable. Printing From a compatible app such as the Gallery, select an image. Touch More options More
Why is Samsung Music no longer working?
Samsung Music Samsung strives to deliver great content experiences on Galaxy mobile devices and we’re constantly working to make those experiences enriching for our consumers. In order to meet rapidly changing consumer needs, a plan for Samsung Music is in process. When the app is opened on or
Smart Tutor - Mobile Devices
Make your Samsung device work for you! Download the Smart Tutor app for your Samsung smart phone or tablet to remotely troubleshoot and learn how to get the most out of your device!
Where can I get support for the Samsung Morning! application?
Morning! Application Morning! is an alarm clock application that can also provide traffic information, weather, unread Gmail, and appointments from your Calendar. Frequently Asked Questions Setting Alarms Q: How do I set an alarm? A. Drag the red dot to the desired time, or touch the rim of
How can I tell if a friend or co-worker is online and able to receive a message?
Online Contacts Some instant messaging programs can display an icon that indicates whether your contact is available, busy, or offline. For example, Google Talk™ displays a green circle to indicate that your contact is available, a red circle to indicate busy/do not disturb, an orange circle
How can I tell if my friends have Facebook® Messenger on their phone?
In your Facebook chat window, each user has an availability icon displayed next to their name. Users who have downloaded a Facebook messaging app (such as Messenger) have a phone symbol next to their name. Visit Samsung Support for information on your specific mobile device.
What Is The ChatON Application & How Can I Find More Information About It?
Twitter Button ChatON is a global mobile communication service that enables you to have better relationships with your buddies and groups of buddies. ChatON brings together all of these methods of communication, expression, and sharing in one place. Supports many platforms and devices.