What is Reactivation Lock and how do I use it?
Where can I get support for Samsung Smart Switch?
Smart Switch™ Support Samsung Smart Switch gives you the freedom to easily switch from other smartphone platforms to select Samsung Android™ mobile devices without the fear of losing your apps and personal content. To download Smart Switch for your computer, visit the Smart Switch website.
When will my device receive the latest KitKat 4.4 software update?
Android KitKat (4.4) Android KitKat Samsung, Google and the carrier partners are working together to upgrade devices to Android 4.4 KitKat as quickly and as smoothly as possible. Specific models that will receive the KitKat update include the following devices. What
Where can I get support for Kies Air?
Kies Air Kies Air lets you conveniently access multimedia content, such as photos, music, or movies from any web browser. You can edit or share multimedia from Kies Air by connecting a Samsung device to the same Wi-Fi network as your computer or other Samsung mobile device. You can manage
What are the different Indicator Icons on my Samsung Galaxy S® (Android version 4.4.2, KitKat)?
Indicator Icons — Android version 4.4.2, KitKat Enter keyword bars Signal Strength icon Signal Strength: The greater the number of bars, the stronger the signal. no signal No Signal icon No Signal: No service is available. sim card, x No SIM Card icon SIM Card: No
Where can I get support for Kies 2.6?
Kies 2.6 Kies lets you conveniently access multimedia content such as photos, music, or movies from a single application. You can play, edit, or share multimedia from Kies by connecting a Samsung device to your computer; you can synchronize contacts and calendar events from your computer to
Where can I get support for Kies 3?
Kies 3 Kies 3 lets you conveniently access multimedia content such as photos, music, or movies from a single application. You can play, edit, or share multimedia from Kies by connecting a Samsung device to your computer; you can synchronize contacts and calendar events from your computer to
How do I Back Up and Restore my device using Kies 2.6?
Back Up and Restore Your Device You can create backups of the content on your device, letting you restore data quickly and easily. You can back up the following content from your device: Contacts, S Memo™, S Planner, Call log, Message, Videos (internal memory), Music (internal memory), Photos
How do I Back Up and Restore my device using Kies 3?
Back Up and Restore You can create backups of the content on your device, letting you restore data quickly and easily. You can back up the following content from your device: Contacts, S Note™, Message, S Planner (calendar events), Call log, S Health™, Videos (internal memory), Music (internal
How do I Transfer Backup Data from a device made by a manufacturer other than Samsung using Kies 2.6?
Transfer Backup File from Other Devices You can restore information contained in a backup file from another manufacturer to your Samsung device. Note: This feature may not be available on all devices supported by Samsung Kies. Some Samsung devices may require the use of Smart Switch™ and will
What is Samsung WatchON?
WatchON Samsung’s WatchON represents the ultimate entertainment companion. You can watch whatever you want, on the device you want, anywhere in your home or on the go. From a single place, you can search, discover, explore, and access what’s on live TV, and on-demand movies and TV shows—across
How to Find Your User Manual on Samsung.com
Watch this video to learn how to find and download the User Guide for your mobile device on Samsung.com.
How do I Upgrade the Firmware for my device using Kies 2.6?
Upgrade Firmware Important!: Visit www.samsung.com/us/support/ and locate your specific device for detailed upgrade instructions. An update may not be available for your device due to wireless-service-provider limitations, lack of update, or unsupported models. Note: A software update will not
What can I backup and recover from my device using Kies?
Back Up and Restore You can create backups of the content on your device, letting you restore data quickly and easily later. You can back up the following content from your device: contacts, S Memo, S Planner (calendar events), call logs, S Health, Message, videos, music, photos,
How do I Manage my Contacts using Kies 2.6?
Manage Contacts Click Contacts below your device's name in the left panel to manage the contacts available on your device. You may need to select a tab at the top of the contacts list to display your contacts. There is a tab for contacts stored on your mobile device, contacts stored in an
How do I Sync Contacts and Contact Groups using Kies 2.6?
Sync Contacts with Your Computer You can sync the contacts between your computer and your device. You can sync contacts to Microsoft ® Outlook ® or the Windows ® Address Book on computers running Windows. Note: Only contacts saved locally on your device will be synchronized with your computer.
How do I Import Photos and Videos from my computer or Samsung device into Kies 2.6?
Import Photos and Videos You can import photos and videos stored on your computer into your Kies 2.6 library. For this example, we will guide you through importing photos. Connect your device to your computer. Click Photos below Library in the left panel. Browse to Photos location and click
How do I Import Music from my computer, Samsung device, or from a CD into Kies 2.6?
Import Music You can import music stored on your computer or a CD into your Kies library. Import iTunes ® Playlists You can import playlists into your Kies library from iTunes. Click File > Import iTunes playlist to Library. All playlists you have created in iTunes, and all related songs,
How do I Play Music using Kies 2.6?
Manage Music You can play music stored on your connected device or play music you have added to your Kies library. Kies can play the following music file formats: 3GA, AMR, ASF, FLAC, MP3, MP4, OGG, WAV, and WMA. Play Music on a Connected Device To play music stored on a device connected to
How do I view and manage Photos and Videos using Kies 2.6?
Viewing and Managing Photos and Videos You can view photos stored on your connected device as well as those you have added to your Kies 2.6 library. To view photos in Kies 2.6, click Photos below your device name or Library in the left panel. Viewing Photos Sorting Photos in List View Click
How do I Create and Manage Playlists in Kies 2.6?
Create and Manage Playlists You can create, edit, and transfer playlists in Kies 2.6. Create Playlists You can create a music playlist for your connected device or for use in your Kies library. You can also create a video playlist for use in your Kies library. Hover over Music or Videos
How do I Create a Photo Album using Kies 2.6?
Create Photo Album You can create a photo album for use in your Kies library. To create a new photo album, hover over Photos below Library and click Add Playlist Button . The new album will be added below photos with the default name New photo album. You can immediately rename the album or
How do I Sync my Outlook® or iCal® Calendar to my device using Kies 2.6?
Sync Calendar with Your Computer You can sync the calendar between your computer and your device. You can sync calendar items to and from Microsoft ® Outlook ® on computers running Windows ® . Note: Only calendar events saved locally on your device will be synchronized with your computer.
What do I do if Kies 2.6 is Not Seeing my Device?
Kies Doesn't Recognize Your Device Kies does not support all Samsung devices. If you are having problems connecting to Kies with your device, check your device's support page to see if Kies supports it. If you have used Kies with your device before, or you have confirmed your device is
How do I Customize the Library View Mode in Kies 2.6?
Library View Settings Each Kies content library allows you to customize the displayed information. You can add and remove columns, sort your content, or view your content using thumbnails. Open the library you want to customize. Adding and Removing Columns from List View To add or remove a