HT-WS1G

Downloads

You're Registered!

Need to update or add additional registration information?

Update Registration

Troubleshooting Guide

Use Our Interactive Tool To Fix Common Problems.


Service Center

Warranty : More Info

Need Service?

Contact Us

  • Live Chat
  • Facebook Support
  • Google Plus Support


Energy Star Partner of the Year 2012

ENERGY STAR Partner of the Year 2013

With ENERGY STAR, you can feel confident knowing that you're protecting your bank account and Mother Earth.

 

Learn more

Get the Most Out of Your Product

Explore tips, articles, ideas, and more.

Language:
Description Release Date Language Size (MB) Download File
User Manual (ver.1.0)
Apr 19, 2011 ENGLISH 6.15 pdf Email
  •  

Download data unavailable

Showing 1-25 of 27 Matching Results

  • My Sound Bar Powers On Automatically After I Have Powered It Off, Why?

    When the 'Auto Power Link' function is enabled your Sound bar powers on automatically after you have powered it off, if your TV or other device connected to the Soundbar's digital input is still powered on. 'Auto Power Link' is a Sound bar feature that powers on your TV or any device connected [FAQs]

  • Can I Increase My Subwoofer Base Level?

    The Subwoofer is responsible for low frequency sounds like the rumbles of an explosion. Its job is to augment the sounds from the front/right speakers so you won't always hear it 'working'. The best way to determine if your Subwoofer is actually working is to play a movie with plenty of [FAQs]

  • My Subwoofer Is Not Powering On, Does It Need Service?

    If the Subwoofer (S/W) does not power on, try the following: Try a different power outlet, confirm it's working by connecting a lamp or radio. Press the ID Set button on the back of the subwoofer with a small pointed object such as a paper clip. If the Subwoofer still doesn't power on [FAQs]

  • How To Link Your Wireless Subwoofer To Your HT-WS1 Sound Bar

    This guide walks you through the steps of linking your wireless subwoofer to your Sound Bar. [How-To Guide]

  • What Type Of Audio Cable Do I Use To Connect The WS1 To A TV That Doesn't Have An Optical Out Jack?

    If your TV doesn't have an optical out jack, you can use a 3.5 stereo to RCA cable to connect the WS1 Sound bar to your TV. [FAQs]

  • Connecting The Wireless Subwoofer To Your HT-WS1

    The Subwoofer and the main unit are set at the factory to automatically connect wirelessly when turned on. If the link indicator does not light when main unit and subwoofer are turned on, please link the devices as described below. Plug the power cords of the main unit and subwoofer into the [FAQs]

  • How To Update A Partial Product Registration

    This easy to use guide will help you continue the registration process for your Samsung product. [How-To Guide]

  • How To Register Your Samsung Product

    The easy to use guide will walk you through registering your Samsung Products [How-To Guide]

  • How To Remove A Registered Product

    This easy to use guide will help you remove a product that has been registered in error. [How-To Guide]

  • No Audio From External Device(s) Connected Through A TV - HW-E350 - E550

    No audio may be caused by: External device is off and not outputting audio TV is set to the wrong source Sound bar is set to the wrong source Connection cable is not connected properly TV speakers are on and not set to external speakers Connection cable is defective External device port [Troubleshooting Guide]

  • Audio Is Too Low.

    If your audio is too low, check the following: Check the volume level set on the connected device. For example if you have connected your cable box to your sound bar, check the volume level on your cable box. Check the Sound Mode set by pressing the Sound Mode button on your Sound bar [Troubleshooting Guide]

  • Connections & Setup

    [Troubleshooting Guide]

  • No Audio From Connected External Device(s)

    No audio may be caused by: External device is off and not outputting audio Sound bar is set to the wrong source Connection cable is not connected properly TV speakers are on and not set to external speakers Connection cable is defective External device port is defective Sound bar port [Troubleshooting Guide]

  • I've tried The Steps Above Several Times But I Still Cannot Link The Wireless Subwoofer To My Sound Bar.

    If you have tried the steps above but the wireless subwoofer still does not link to the Sound bar, your Sound bar requires service. Click the Online Service Request below to begin setting up service online. The Sound Bar and Subwoofer will have to be sent in for service. [Troubleshooting Guide]

  • No Audio

    No audio may be caused by: Connected device is off and not outputting audio Sound bar is set to the wrong input Connection cable is not connected properly TV Speakers are on and not set to external speakers Connection cable is defective External device port is defective Sound bar port [Troubleshooting Guide]

  • Audio

    [Troubleshooting Guide]

  • Subwoofer Does Not Power On

    If the Subwoofer (S/W) does not power on, try the following: Try a different power outlet, confirm the outlet is working by connecting a lamp or radio. Press the ID Set button on the back of the subwoofer with a small pointed object such as a paper clip. If the Subwoofer still [Troubleshooting Guide]

  • Optical Audio Cable Connection (Digital)

    Depending on your model you may have 1 or 2 Optical Audio In ports and an Optical Audio Cable may already be included, see the chart on the bottom. Getting Started: You will need an Optical Audio cable for each external device(s) Remove any plastic protective casing from your Optical Audio [Troubleshooting Guide]

  • Subwoofer Does Not Power On

    If the Subwoofer (S/W) does not power on, try the following: Try a different power outlet, confirm it's working by connecting a lamp or radio. Press the ID Set button on the back of the subwoofer with a small pointed object such as a paper clip. If the Subwoofer still doesn't power [Troubleshooting Guide]

  • Physical Damage

    Physical damage, including water damage, cracks, screen damage, and other damage not caused by normal use is not covered by your warranty. If the Sound bar has physical damage, we will be happy to repair or fix it, but the repair will be handled as an out of warranty repair and you will be [Troubleshooting Guide]

  • My Sound Bar Does Not Power On

    If your Sound Bar is not powering on eliminate any power strips or extension cords and be sure the plug is inserted firmly into a working outlet. Connect a radio, lamp, etc. to confirm there is power going to the outlet. If you have confirmed your Sound Bar is connected properly and the wall [Troubleshooting Guide]

  • Power

    [Troubleshooting Guide]

  • Wireless Subwoofer Setup And Troubleshooting

    The subwoofer's linking ID is set at the factory so the Sound bar and subwoofer should link automatically when the Sound bar is powered on. However, if the link indicator does not light when the Sound bar and subwoofer are both powered on or if your Sound bar has been serviced recently, follow [Troubleshooting Guide]

  • I Need The Remote Code To Program My Direct TV Or Cable Box Remote.

    When programming a third party remote such as a cable or satellite receive remote, we do not provide the codes. The manufacturer of the remote you are programming creates the codes for the devices it supports. If you do not see a code listed for a Samsung sound bar it may be because its not [Troubleshooting Guide]

  • My Sound bar Powers On Automatically After I have Powered It Off.

    When the 'Auto Power Link' function is enabled your Sound bar powers on automatically after you have powered it off if your TV, or other device connected to the Soundbar's digital input, is still powered on. In other words, if you have your Sound bar connected to your TV using an Optical Audio [Troubleshooting Guide]

Community Q&A

Ask questions, get and give answers from the Samsung community. Click on a topic below.