Other Online Resources
If you can not find an answer to your problem in the Troubleshooting Guide, please contact us through Live Chat for additional help or search the other online resources: The Download Center FAQs How-to Guides News & Alerts
Transfer Media To Your Player
How To Pair A Bluetooth Stereo Headset
This How To Guide explains how to register and pair a compatible Bluetooth stereo headset (earphones).
How To Create Playlist Using Emodio For My MP3 Player?
Creating Playlist Using Emodio For My MP3 player.
How To Transfer Playlist Using Emodio For My MP3 player?
To Transfer Playlist Using Emodio For My MP3 player
Software & Setup Installation
To download Emodio, click here. Select the program below that you're currently using:
How To Transfer Music To Your MP3 Player
This video show you how to transfer files from your computer to your MP3 player.
My Player Is Listed With A Black Down Arrow
A black down arrow indicates the device has been disabled or has malfunctioned. To remove the black down arrow you must enable the device. Click here for instructions on enabling your device.
My Player Is Listed With A Question Or Exclamation Mark
A yellow question or exclamation mark (sometimes both appear on top of each other) can indicate a number of problems. The device driver for your player may not be installed, or may be installed incorrectly, the installed driver may be conflicting with another device's driver, or the driver may
Microsoft Error Codes
The links below can help you determine why Windows is listing an error code in the Device Manager, and explain how you can correct the error. Clicking any of the links below will redirect your browser to the Microsoft.com website. Error Messages: Recommended Links Windows Help And How-to
The Wizard Could Not Find A Better Match For Your Hardware Than The Software That You Are Using
If you have verified that your PC is running Windows XP, Service Pack 2 or 3, and that you have Windows Media Player 10 or 11, but your PC still does not list or detect the MP3 player, your PC is missing some Windows Updates. Click here to go to 'How To Update Your PC Using Windows Update'.
How To Update Your Windows XP Computer
Deleting A Playlist From Emodio
You can delete any Theme Playlist and any playlists youve created from Emodio. You cannot delete Auto Playlists such as Top 25 Played Tracks and Most Favorite Tracks. When you delete a playlist from Emodio, you do not have to connect your player to your computer. Note: If you need to delete
My Player Is Not Listed
If your player is not listed, click here to go to the Connection and Detection section of this Troubleshooting Guide. If your computer doesnt detect your player it may not charge it, resulting in a power issue and not a display issue
Formatting Your MP3 Player IN UMS Mode
Formatting your MP3 Player deletes all saved files on the unit and frees all available memory. Once you have formatted your MP3 player, you cannot retrieve the files that were deleted. Formatting does not affect the firmware or your settings. Warning: Disconnecting your MP3 Player during