Other Online Resources
If you can not find an answer to your problem in the Troubleshooting Guide, please contact us through Live Chat for additional help or search the other online resources: The Download Center FAQs How-to Guides News & Alerts
How To Pair A Bluetooth Stereo Headset
This How To Guide explains how to register and pair a compatible Bluetooth stereo headset (earphones).
How To Create Playlist Using Emodio For My MP3 Player?
Creating Playlist Using Emodio For My MP3 player.
How To Transfer Playlist Using Emodio For My MP3 player?
To Transfer Playlist Using Emodio For My MP3 player
Software & Setup Installation
To download Emodio, click here. Select the program below that you're currently using:
How To Transfer Music To Your MP3 Player
This video show you how to transfer files from your computer to your MP3 player.
MTP Device Cannot Start Code 10
These steps require that you are logged in as an administrator or have administrator rights. This error appears if the User Right Restrictions are set to disable access to new hardware. To remove the MTP Device Cannot Start Code 10 error, follow these steps: Disconnect the player from your
I'm Given Two Options, 'Express Or Custom'?
Click Custom. Your computer checks which updates are installed and which are missing. This can take anywhere from 2 to 10 minutes depending on your PC and number of updates. A screen appears listing High Priority Updates, including Service Packs, with checkmarks to the left of each. If
Cannot Install This Hardware, Unable To Find The Necessary Software
If you have verified that your PC is running Windows XP, Service Pack 2 or 3, and that you have Windows Media Player 10 or 11, but your PC still does not list or detect the MP3 player, your PC is missing some Windows Updates. Click here to go to 'How To Update Your PC Using Windows Update'.
Deleting A Playlist From Emodio
You can delete any Theme Playlist and any playlists youve created from Emodio. You cannot delete Auto Playlists such as Top 25 Played Tracks and Most Favorite Tracks. When you delete a playlist from Emodio, you do not have to connect your player to your computer. Note: If you need to delete
My Player Is Not Listed
If your player is not listed, click here to go to the Connection and Detection section of this Troubleshooting Guide. If your computer doesnt detect your player it may not charge it, resulting in a power issue and not a display issue
Formatting Your MP3 Player IN UMS Mode
Formatting your MP3 Player deletes all saved files on the unit and frees all available memory. Once you have formatted your MP3 player, you cannot retrieve the files that were deleted. Formatting does not affect the firmware or your settings. Warning: Disconnecting your MP3 Player during