Inaccurate floor count factors on your Samsung smart watch

Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health.

Set up and view steps on your phone Note: For the best performance, keep your phone's software and Samsung Health updated. Even if you’re walking with your phone in your pocket, purse, backpack, or hands, it will still record your steps. Your steps will also sync to any connected devices, such as your Samsung smart watch. You can also add a step wi

For the best measurement results Samsung Health measures your heart rate using lights and sensors located on the back of your watch. But you’ll need to make sure you're doing things properly to get the best measurement results. Check out the following information: For a mid-workout measurement, take a brief break before taking your heart rate. Take

Measure your stress on your smart watch Note: You can measure your stress level using certain older Galaxy phone models. Please note that the Galaxy Note10, S20, and later models do not have a heart rate sensor. If your Galaxy watch is synced to your phone, you can view the stress data on your phone after the measurement is complete. You can measur

Factors that may impact temperature Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Check out the CTIA's useful tips on safe usage for more information. Factors that can affect your device's temperature: Using your device