Please read these Promotion terms and conditions (“Terms and Conditions) carefully. Participation in this Promotion will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this Promotion.

Please refer to this website for the current Terms and Conditions for this Promotion:

All participants during the term of this Promotion agree to be bound by the following terms and conditions:


S21 Series Launch (“Promotion”). The promoter of the Promotion is Samsung Electronics East Africa Limited, Kenya and/or its agencies ("Organizer").


2.1.  The Promotion will run from 00:00am on 12th February 2021 to 11:59pm on 4th March 2021(“the Promotion Period”).

2.2.  The duration of the Promotion may be extended or curtailed at the discretion of the Organizer.


3.1.  All participants must:

a.  be citizens of the Republic of Kenya and/or legal residents of the aforesaid country,

b.  must be currently residing in Kenya at the date of the commencement of the Promotion,

c.  must be a natural person and be at least 18 (eighteen) years old at the date of the commencement of the Promotion.


The participant must:

4.1.  Be a participant in terms of clause 3 above; and

4.2.  Purchase any of the following participating Samsung products with the following descriptions (“Qualifying Product”) from participating stores during the promotion period.

5.  OFFER:

5.1.  The Promotion will afford the participant the opportunity to receive the below listed respective items:

Product Description Offer
Samsung Galaxy S21 Ultra Spen + Silicone Cover
Samsung Care+
Samsung Galaxy S21+ Smart Clear View Cover
Samsung Care+
Samsung Galaxy S21 Smart Clear View Cover
Samsung Care+

5.2.  Offer is not transferable. No substitution, cash redemption, or assignment of the Offer is permitted.

5.3.  The Offer may differ from that shown on the promotional material with regard to colour and specs and same shall be subject to availability and in the Organizer’s sole discretion to select same

5.4.  The above promotional Offer is available on a “while stock lasts” basis and the promoter cannot be held accountable once the stock of the promotional Offer/ Promo item has been depleted.


6.1.  To the extent permitted by the Competition Act and Consumer Protection Act of Kenya and any other applicable law:

a.  The participant hereby indemnifies the Organizer against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participant’s entrance to the Promotion.

b.  The Organizer excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for death or personal injury caused by its negligence and/or fraud).


7.1.  The Participant will be entitled to redeem the bundle offers through registrations on Samsung Members and collection from the Redemption centers highlighted in annexure A.


8.1.  In accordance with the confidentiality policies and practices of the Organizer, none of the entry details of any participant in this Promotion will be disclosed or used by the Organizer for any purposes other than for entry into the Promotion and in accordance with clause 8.3 below.

8.2.  Participants acknowledge and accept that the Organizer shall utilise a third party (the “Organizer’s authorized agent/s”) to contact the participant, in the event that the participant qualifies for the Promotion, and to arrange delivery of the Offer, where applicable. In order to affect the contacting and delivery process, the Organizer’s shall provide the participant’s information to such third party.

8.3.  By participating in the Promotion, the participants agree that the Organizer and its affiliates may contact the participants via email and through social media platforms to deliver marketing communications regarding their products and promotional activities, provided that the Participants are given the opportunity to opt-out of receiving marketing communication at any time via the appropriate opt-out mechanisms provided by the Organizer for such purpose. The Organizer may also use the personal data collected from the participants as described in the Privacy Policy accessible at and that such use may include transfers to the Organizer’s affiliates and third party service providers in any country. Details of participants will not be used by the Organizer for Samsung related communication should the participants opt-out to receive further communication from the Organizer.

8.4.  The Organizer may require the Participant to be identified and photographed. Photographs may be published in printed media, or the Participant may be required to appear on radio and television when accepting their Offer and/or after having received their Offer. The Participant will be given the opportunity to decline to the publication of their images and to participate in the Organizer’s marketing material in so far as it relates to the Promotion.

8.5.  Information regarding the Promotion that is published on authorized advertising material will also form part of the terms and conditions of the Promotion.

8.6.  The Organizer’s may in their sole discretion amend these terms and conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised terms and conditions on the Organizer’s website The onus rests on the participant to constantly check the website for updates to the terms and conditions.

8.7.  If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organizer, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organizer reserve the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.

8.8.  Save as permitted by Law, the Organizer reserves the right to cancel, suspend or terminate this Promotion, without notice at any time, and such cancellation, termination or termination shall be deemed to have taken effect from the date of publication on the Organizer’s website No liability shall lie against the Organizer in favor of any participant, Participant(s) and/ or third party arising from such cancellation, suspension or termination. Therefore, the participant waives his/her right which they may have against the Organizer and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Organizer.

8.9.  This Promotion shall be governed by the laws of the Republic of Kenya, these terms and conditions, as well as those of the relevant authorized participating stores, associated with this Promotion.

8.10.  Any dispute or claim arising out of or in connection with the Promotion shall be resolved amicably through mediation or negotiation. Where such dispute or claim could not be amicably resolved within 15 (fifteen) days of the dispute or claiming having occurred, such dispute or claim shall be submitted to a court of competent jurisdiction in Kenya for determination.

8.11.  The Organizer accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for late or delayed delivery of the Offer owing to, but not limited to, stock unavailability, strike, lock out, destruction of Offer on route by any means, any civil commotion or disorder, riot, threat of war, any action taken by governmental authority or public authority of any kind, fire,, epidemic, pandemic, explosion, storm, flood, earth quake or other acts of God.

8.12.  If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:

a.  It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;

b.  It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.

List of Redemption Centers in Kenya

S/N Redemption Store Name Region
1 Bansi Mega Store: Migori Nyanza
2 Dhaval Emporium: Eldoret Western
3 Firi Electronics: CBD Nairobi
4 Fonefun Ltd: Kisii Nyanza
5 Jaicom Store: Gateway Mall Eastern
6 Keromatt Ltd: Kericho Nyanza
7 Riz Station Ltd: Highridge Nairobi
8 Jaicom Store: Mega Mall Nairobi
9 Samsung Experience Store: Bright Pharmacy Mountain
10 Samsung Experience Store: Capital Center Nairobi
11 Samsung Experience Store: Ciata Mall Nairobi
12 Samsung Experience Store: Finecom Digo Rd Coast
13 Samsung Experience Store: Galleria Mall Nairobi
14 Samsung Experience Store: Garden City Mall Nairobi
15 Samsung Experience Store: Hilton Arcade Nairobi
16 Samsung Experience Store: ICEA Building Nairobi
17 Samsung Experience Store: Junction Mall Nairobi
18 Samsung Experience Store: Mersons Thika Eastern
19 Samsung Experience Store: Nyali Centre Coast
20 Samsung Experience Store: Panna Music Western
21 Samsung Experience Store: Red Heron Centre Eastern
22 Samsung Experience Store: Sarit Centre (Galaxy) Nairobi
23 Samsung Experience Store: The Hub Mall Nairobi
24 Samsung Experience Store: TRM Mall Nairobi
25 Samsung Experience Store: Two Rivers Mall Nairobi
26 Samsung Experience Store: Valley Arcade Nairobi
27 Samsung Experience Store: Village Market Nairobi
28 Samsung Experience Store: Westend Mall Nyanza
29 Samsung Experience Store: Westgate Mall Nairobi
30 Samsung Experience Store: Westside Mall Rift Valley
31 Samsung Multibrand Store: Two Rivers Mall Nairobi
32 Senford Mobiles: Nanyuki Mountain
33 Suam Supermarket: Kitale Western
34 Waterfront SES Nairobi