The technology inside a Samsung Galaxy book battery is designed to prevent the battery lifespan from decreasing even with repeated charging. This keeps the battery lifespan relatively constant, even after prolonged use, allowing you to enjoy your Galaxy book battery for longer.
Battery usage guide
Prolong and protect your Galaxy Book battery
Battery Protection mode is a Galaxy feature that protects your Galaxy Book battery by limiting the level of maximum charge. This helps to protect and maintain battery lifespans when connected to a Power adaptor for prolonged periods, such as in an office.
How to care for your Galaxy Book when not in use for an extended period
Storing your Galaxy Book with a depleted battery for extended periods can lead to ageing and over-discharging the battery. Learn how to maintain your battery in the best condition during long periods of inactivity.
Keep your Galaxy book battery safe when not in use
If you do not intend to use your Galaxy book for more than 3 months, use the Smart Battery Power off feature to help keep your battery safe and to protect it for future performance.
※ Applies to Galaxy Book3 and later models.
※ Store your device and battery in a cool, non-humid environment to maintain stable battery performance.
※ Please remove and store the power adaptor.
※ Store the battery at approximately 50-70% charge, and recharge it every 3-6 months.
About battery ageing
Batteries are a consumable item whose remaining life decreases with ageing. If you notice that you need to charge your battery more often than usual after a long period of use and that your usage time is noticeably shorter, have your battery checked by Samsung Service Centre to see if it is time for a replacement as batteries lose life not only with use but also due to storage and environmental conditions.
Symptoms of battery ageing
As your battery ages with use, you may notice a rapid decrease in battery capacity or power loss, even if the screen shows a high battery level. This is a feature of battery chemistry and is common in lithium-ion batteries.
If you are experiencing difficulty using your product due to the battery ageing over time, please have your battery checked by Samsung Service Centre for assistance with a replacement.
Especially in low-temperature environments or during the winter, ageing batteries may experience power outages. This may occur with increasing frequency depending on the level of battery ageing.
Running high-end features like games can age the battery by affecting the instantaneous power supply, which causes the device to feel slower and less responsive.
When to Replace Your Chromebook Battery
If you are frequently experiencing unexpected shutdowns, drastic decreases in battery life, or any other battery-related issues, visit the nearest Samsung Customer Support for technical assistance. You may qualify for a free replacement or get a paid service, depending on your device’s warranty.
Use the guide below to check your Galaxy Book's battery status and charging history.
Step 1. With the launcher open, type Diagnostics, then open the Chrome OS Diagnostics app.
Step 2. In the Diagnostics app, under Battery, check Battery health and Cycle count.
Keep your Chromebook battery safe when not in use
If you do not intend to use your Chromebook for three months or longer, follow the steps below to help keep your battery safe and to protect it for future performance.
Step 1. Plug the adaptor into the USB-C power port on the left of the Chromebook and charge the battery to at least 30%, then turn the Chromebook on.
Step 2. Press and hold Refresh and Power simultaneously.
* The display language and layout of the keyboard may vary by country.
Step 3. While holding down these keys, unplug the power cable from the device and then release the keys.
The device should shut down and stay off.
Step 4. Press the Power button to check that the battery is correctly disconnected. The device should not turn on even if the battery is charged.
※ Before you plug the Chromebook in again, it will not turn on even if you tap the power button or open the lid.
※ Safely maintain battery performance by storing your Chromebook in a cool, dry location after turning it off.