Samsung
Support Centre

Whether it's a product repair or just some help and advise. There are over 100 authorised support centres across Africa that can help you. All are fully trained and use genuine Samsung parts in all repairs. Find your product type below to see how you can get the face-to-face support you need.

AFRICA_EN Samsung Support Centre

What product do you have?

  • Smartphone, Tablet or Wearable
    To ensure the safety of your personal information, please remember to activate the maintenance mode before sending your phone in for repair. When maintenance mode is enabled, access to customer data within the device is restricted. Please click here to find out more about maintenance mode.
  • 32' TV or smaller
    If you have one our smaller TVs, the quickest way for us to help you is for you to visit one of our authorised support from the list below.

Find a Support Centre

Select your product

How to search  

To find your closest Support Centre,
please follow the steps below.
1. Select product category from the above options
( Mobile device, Home Appliance etc.)

2. Enter your city, town or post code

3. If no results appear, please increase the search radius (20KM, 30KM etc.)
SIDE MENU 
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  • Address
  • Operating Hours
  • Phone Number
  • E-mail
  • Website
  •  Reserve

* Please note, we advise you to contact Service Centre to ensure that your product can be repaired at that location

Handling Products
    Reserve
    SIDE MENU 

    Map

    Contact Info

    Online

    There are a number of a different ways of contacting us via Live Chat, Email and more
    Learn more

    Call

    Speak to one of our dedicated team of experts
    Learn more

    Face to face Support

    Whether your product is in warranty or out of warranty, we're here to help.
    Find a support centre
    View more