Galaxy Watch7 40mm (LTE)

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Thank you for taking the time to share your feedback with us. We are pleased to see those four stars and learn how pleased you are overall with your new Galaxy Watch7. Your watch will be self adapting to ensure the best battery performance possible, however, you can help get the most time from a single charge by following steps provided here: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch With network connectivity issues, we do recommend contacting your network provider who can activate the eSIM. If this isn't possible at the time, they can provide you with information on why this is the case. If you are having issues restoring data, please do not hesitate get in touch with our experts directly, who can investigate and ensure you get the solution you need. All our contact methods and operating hours can be found here: https://www.samsung.com/uk/support/contact/ After following the above advice, we are certain you will achieve that five star feeling, however, to ensure you watch is not only working perfectly, but to also comfortable to wear, we recommend looking at other strap options available. We sell a range of different styles and fabrics on our website here: https://www.samsung.com/uk/mobile-accessories/watch-straps/?wearables+galaxy-watch7 However, you can also find a number of other varieties online from reputable third-party retailers, so we recommend shopping around to find the perfect one! ^CR at Samsung Support

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We’re disheartened to hear that you’ve experienced shorter battery life on your Galaxy Watch7 over the past couple of months, Anne. We’d love to help you get the most out of this incredible watch, which features a smart and efficient battery designed to support your health and fitness tracking for as long as possible. Please follow the steps in the guide below from our colleagues overseas, which will help you extend the battery life further by keeping your device fully optimised: https://www.samsung.com/us/support/troubleshooting/TSG01003232/ We also appreciate you highlighting the recent disconnections between your watch and your Galaxy S25 Ultra, which have affected your calls. To address this, please ensure Bluetooth is enabled on both devices, then restart them and make sure they’re fully updated. If you find that the issues continue after following the troubleshooting steps above, please don’t hesitate to reach out to our Support Teams, who will be more than happy to assist you further. You can find our full contact details and opening times here: https://www.samsung.com/uk/support/contact/ The Galaxy Watch7 is a fantastic Christmas present, and we truly want you to enjoy the best possible experience with it. ^CL at Samsung Support

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We are sorry to read that you are not satisfied with the Galaxy Watch7, which you have chosen as an upgrade from your previous Galaxy Watch4. Please rest assured that this device boasts an intelligent battery, which will gradually improve its performance as it learns your usage patterns and routine for the best results in the long term. In the meantime, you can follow this link to optimise the battery life of your watch right away: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/?srsltid=AfmBOoq793dRH7OZfKjCjV8BiAQMUUYwD8labIzJyG8YEYaZPOv1usMD We can also confirm that the wireless power-sharing functionality was removed to make space for the redesigned and enhanced back sensor, which offers improved accuracy when recording your health and fitness data. Still, we will certainly make sure to pass your feedback along, so we can use it to improve our future watches, their performance and technology overall. ^CL at Samsung Support

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Thank you very much for your review! Although we are sorry you had trouble finding a screen protector, we are delighted that you have found one perfect for your needs and that you are absolutely loving your new Galaxy Watch7! ^CR at Samsung Support

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We are sorry to read that the Galaxy Watch7 is not meeting your expectations because you have noticed the battery doesn't last as long as you expected, and because you cannot make calls from your phone unless you disable Bluetooth. We would like to look into these issues in more detail, and please don't hesitate to speak to our Support Teams, who will be ready to help. You can find our full contact details and opening times here: https://spr.ly/6420aKjYy ^CL at Samsung Support

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We're sorry to see that you have been unable to set up this Watch7 with a child's account. Please reach out to our Support Teams, who will be able to take a look into this for you. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We will always do everything we can to ensure you can enjoy your device. ^SK at Samsung Support

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It's absolutely brilliant to hear that you're loving your gorgeous Galaxy Watch7 LTE. The battery life is reliable, and fast to charge as well! The integrated accessibility features deliver comprehensive, customisable options for a super inclusive and user-friendly experience. Thank you for sharing your review, and keep enjoying! ^EW at Samsung Support

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We're sorry to read that you aren't getting the battery life you would expect from your Galaxy Watch7. Your device is capable of up to 40 hours of life, depending on usage. Usage is a huge factor in the battery length of a watch, and features such as Always On Display and continuous health monitoring will have a great impact on how long each charge lasts. Please take a look at the battery saving guidance on the following link, to ensure you get the most out of your watch's battery: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/ If you have further concerns about the battery life you are getting from your watch after following the above guidance, our Support Teams will be happy to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ We're here to ensure that your device works as it should, so that you can thoroughly enjoy all the amazing features that it has to offer. ^SK at Samsung Support

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We want to you be able to have your Watch7 with you whenever you need it throughout the day, so if you follow this link you'll find some handy tips for how to optimise the battery so that you get the most out of every charge: https://spr.ly/6421W37M9 If you do still require assistance after this then you can also speak to our Customer Support team who will be happy to look into all available solutions. You can find details for how to contact them, plus their opening times, by following this link: https://spr.ly/6426W37MA ^DB at Samsung Support

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We're saddened to hear about the experience you have had with your Galaxy Watch7 so far. However, we're glad that the battery discharge has been addressed by both our engineers and a software update. We strive to deliver continuous improvements to our devices, by addressing any issues that arise during usage via software updates, and ensuring that we are here to support you throughout the lifecycle of your watch. We would recommend taking a look at the battery saving guidance on the following link, to ensure you get the most out of your watch's battery: https://spr.ly/6422ocbDy The Galaxy Watch7 is capable of up to 40 hours of life, depending on usage. Usage is a huge factor in the battery length of a watch, and features such as Always On Display and continuous health monitoring will have a great impact on how long each charge lasts. If you still have concerns about your battery, please reach out to our Support Teams on the following link: https://spr.ly/6423ocbDJ We are here to help ensure that you are able to get the best out of your amazing Galaxy Watch7. ^SK at Samsung Support

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It makes us very happy to read that you have chosen the incredible Galaxy Watch7 as your very first Samsung watch, Wilson! We would also like you to be able to make the most of its long-lasting and intelligent battery as much as its other brilliant features and advantages, and please follow this link to find a useful guide about how to optimise it: https://spr.ly/6424oOXnG Please also rest assured that the battery of this device will progressively learn your usage habits and routine to then improve its performance in the long-term. In the meantime, we are confident that this impressive watch will continue to deliver an excellent experience for a long time to come. ^CL at Samsung Support

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Thank you for these awesome 4-stars, Rob. We cannot wait for you to explore all the amazing features your Watch7 has to offer, with the help of the new 3nm processor, making this the most powerful smartwatch processor. We are happy that this stunning watch is now enabling you pay to your hearts content with Google Pay! The Watch7 is now powered by Galaxy AI, enabling you to take that fitness tracking to the next level! If you have any questions on any of these features, our friendly Technical Support Team, will be on hand to answer them for you! You can find their contact details and opening hours here: https://spr.ly/6422U2wwa ^LB at Samsung Support

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非常感謝您的參與！為了讓您享有更好的使用體驗，歡迎您透過 24小時線上文字客服(https://www.samsung.com/tw/support/contact/#start-chat)，我們的專業團隊將隨時為您提供服務。

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非常感謝您的參與！若有任何需要協助之處，您可以諮詢 24小時線上文字客服(https://www.samsung.com/tw/support/contact/#start-chat)，我們的專業團隊將隨時為您提供服務。

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Thank you for your feedback, although we do regret seeing that your new Watch7 is not providing you with everything that you were hoping for. ^DB at Samsung Support

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非常感謝您為我們提供寶貴的意見！能符合您的需求是我們的榮幸，我們仍會持續改進和創新，感謝您的參與。

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感謝您提供給我們的寶貴意見，希望未來提供更符合消費者期待之產品，我們期望能做得更好並讓您的體驗更精彩。

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非常感謝您對我們產品的肯定！您的滿意是我們最大的成就，我們會持續創新，讓我們的產品能為您帶來更多便利與美好的體驗。

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非常感謝您為我們提供寶貴的意見！能符合您的需求是我們的榮幸，我們仍會持續改進和創新，感謝您的參與。

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非常感謝您的分享！您的肯定是我們持續進步的最大動力，我們將繼續努力，提供更優質的產品和服務。

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非常感謝您的參與！您的寶貴意見將幫助我們更能貼近您的需求，也期望能提供更符合您期待的產品。

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非常感謝您的分享！若有任何需要協助之處，您可以諮詢 24小時線上文字客服(https://www.samsung.com/tw/support/contact/#start-chat)，我們的專業團隊將隨時為您提供服務。

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非常感謝您的參與！您的寶貴意見將幫助我們更能貼近您的需求，若有任何需要協助之處，您可以諮詢 24小時線上文字客服(https://www.samsung.com/tw/support/contact/#start-chat)，我們的專業團隊將隨時為您提供服務。