Stories of progress in motion
Across industries, forward-looking organizations are reshaping how business works with Samsung Galaxy. From the frontline to the C-suite, these companies streamline operations and unlock newfound potential.
Bringing seamless retail experience to MediaMarkt
MediaMarkt is redefining retail with seamless experiences across channels. More than 1,000 of its stores benefit from the partnership, and the company deployed over 1.7K Samsung devices since partnering with Samsung. As a result, MediaMarkt strengthened both in-store and online operations and delivers greater value to customers.
Transforming Chicago Police with Samsung
“We trust this partnership – they’ve been there for us every step of the way.”
- Denis Baliga, Chicago Office of Public Safety Administration
The Chicago Police Department equipped more than 10,000 officers with Samsung Galaxy devices, transforming how teams operate in the field. Deployment expanded across the Police and Fire Departments, tripling in-vehicle usage while reducing provisioning time per device by 75% over three years.
Powering fan loyalty through Samsung Galaxy X Žalgiris BC collaboration
“We have literally created a Samsung Galaxy smartphone for Žalgiris fans. A fully branded device, straight from the store.”
-Tadas Sungaila, Chief Executive Officer at Premiumstore, UAB
With Knox Configure, Samsung supported Žalgiris Kaunas launch a special-edition Galaxy device for fans. The initiative helped the club’s online fanbase increase by 73,000 users while generating new device revenue and a 5% uplift in annual reseller turnover. 10% of device revenue goes to Žalgiris.
YellowFox
Thousands of devices automatically enrolled
"As we continue to lead our company into the future, we rely on Samsung.”
-Hendrik Sherf, Founder & Managing Director, YellowFox
The Pontifical Swiss Guard
Protection for the Vatican via Galaxy Tab Active Series and Knox Suite
“We now have more robust tablets, which means fewer repairs and fewer devices that need to be replaced.”
-Manuel von Däniken, Head of Media, Security & Privacy at Vatican-Level Standards
Corluyt
3+ years of partnership
“Knox opened up new advantages for us — saving time and costs while boosting employee satisfaction.”
-Christophe Dehandschutter, National Sales Director Belux, Colruyt Group
Madeira
2,000+ students equipped with Samsung tablets
“Students are telling me it’s easier to go to school because the backpacks are not as heavy.”
-Armando Morgado, Director, Caniço School
Ordermark
Consolidating 50 ordering platforms into one universal menu
“Our IT teams could lock devices remotely if stolen and block OS updates for all business apps to continue working seamlessly.”
-Bruce Crenshaw, Ordermark
Tochka
1,000+ VIP customers in 6 months
“Samsung phones have been a big success for us, driving use of our banking app.”
-Vera Poroshina, Tochka Bank
Your business innovation edge
Samsung business services
Frequently Asked Questions
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What are Samsung Enterprise Edition?Samsung Enterprise Edition devices for business are the same powerful Galaxy mobiles you can buy for personal use, but they come with extra support and services that help enhance your business.
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• The Knox Suite-Enterprise Plan helps you protect all your devices and data from malware and malicious threats with multi-layered, government-grade Knox Security. License offerings are subject to variation by country or region.
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• Enterprise Edition devices come with a 3-year warranty that keeps you up and running with support, doorstep repair and next-day business replacements.
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• Up to 7 years of Security and Maintenance releases keep you ahead of security threats.
- • Enterprise phones also come with an extended product lifecycle, keeping them available to users longer than standard devices.
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• The Knox Suite-Enterprise Plan helps you protect all your devices and data from malware and malicious threats with multi-layered, government-grade Knox Security. License offerings are subject to variation by country or region.
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What kind of support do I get with my Samsung Business Services purchase?When you purchase a Samsung Galaxy devices with Samsung Business Services for your business, it comes with 24/7 expert support services to help keep you and your employees up and running.
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• For our Knox security platform, we can provide set-up guidance, advice on best practices and technical support across the entire Knox range.
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• The Business Services team can get your repair sorted as quickly as possible, whether you’re an IT Manager or a Partner help desk. We can remote onto devices to resolve issues, or if a repair needs a closer look, we have a range of collection, doorstep or in-store options. We also offer bulk repair options for customers running swap stocks.
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• We provide a range of warranty and enhanced services on Mobile and Computing depending on the model family and the nature of the fault. The Enhanced Service package will 2 your service, reducing the burden of IT management and improve control over your Mobile fleet with Knox Quickstart.
- • If needed, we also offer support through a Samsung-approved, third-party service partner, called an Accredited Service Center (ASC). So if you need in-person help, you can get repairs and support from providers trained by Samsung experts.
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• For our Knox security platform, we can provide set-up guidance, advice on best practices and technical support across the entire Knox range.
Looking for more information?
Our dedicated Business Support Center helps with troubleshooting for mobile devices.
