Problems with Samsung Health Monitor installation
Last Update date : Oct 04. 2025
The basic requirements for a trouble-free installation are:
- Connect the Watch normally through the Galaxy Wearable App.
- Update the firmware of your Watch to the latest version through the Galaxy Wearable app.
- Samsung Health Monitor can only operate on the wearable devices with Watch Active2 or higher.
- Samsung Health Monitor is not supported on third-party devices, or if the user/devices are overseas.
- The Android version of the smartphone must be Android™,N (7.0) or higher.
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