Problems with Samsung Health Monitor installation

Last Update date : Oct 04. 2025
Using Samsung Health on your watch Using Samsung Health on your watch

The basic requirements for a trouble-free installation are:

  • Connect the Watch normally through the Galaxy Wearable App.
  • Update the firmware of your Watch to the latest version through the Galaxy Wearable app.
  • Samsung Health Monitor can only operate on the wearable devices with Watch Active2 or higher.
  • Samsung Health Monitor is not supported on third-party devices, or if the user/devices are overseas.
  • The Android version of the smartphone must be Android™,N (7.0) or higher.

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