Problems with Samsung Health Monitor installation
Last Update date : Jul 29. 2022
Installing the Samsung Health Monitor app is simple. However, like other apps, it has requirements must be met or there will be problems with the installation.
The basic requirements for a trouble-free installation are:
- Connect the Watch normally through the Galaxy Wearable App.
- Update the firmware of your Watch to the latest version through the Galaxy Wearable app.
- Samsung Health Monitor can only operate on the wearable devices with Watch Active2 or higher.
- Samsung Health Monitor is not supported on third-party devices, or if the user/devices are overseas.
- The Android version of the smartphone must be Android™,N (7.0) or higher.
_JPG$)
Thank you for your feedback!
Please answer all questions.
Contact Info
WhatsApp - 24/7
![WhatsApp]()
![WhatsApp]()
Help you is now easier through our official WhatsApp channel.
We are available!
Attention 24 hours a day
Attention 24 hours a day
LiveChat - 24/7
![LiveChat]()
![LiveChat]()
Attention with our expert staff in Samsung products.
We are available!
Attention 24 hours a day
Attention 24 hours a day
Online
There are a number of a different ways of contacting us via Live Chat, Email and more
Face to face Support
Whether your product is in warranty or out of warranty, we're here to help.