Conscious Service

Conscious Service

Together, building a better future every day

Paperless

Samsung has managed ecological practices, offering customers and partners green solutions and moving towards a sustainable future. We offer the option of requesting the service order by email or SMS, instead of printing, reducing the use of paper in our Authorized Service Centers.

Samsung Recyling

Deliver your damaged devices and we will take care of their processing for free and be responsible for recycling. All products not only of Samsung, but of any brand can dispose them at our collection points. We will take care of the last stage of the product life cycle for you.

Eco-Repair

In our Samsung product repair processes, we reduce the production of electronic waste by replacing only defective parts or pieces to assemble the device, instead of replacing entire modules, through innovative and sustainable technology. Note: only applies to certain models of televisions and mobile devices.

Eco-Package

Receive your recient repaired mobile devices in an eco-friendly box, duly certified by the Forest Stewardship Council or FSC. Thanks to this certification we can ensure that the raw material of the cases comes from responsibly managed forests.