All displayed color on screen are only black and white. Why is this?

Last Update Date : Jun 01. 2019

All displayed color on screen are only black and white. Why is this?

black and white display
1 A : If you activated Wind down mode, displayed colors on the screen are black and white tone. Please check you enabled this mode by mistake on following steps : Settings > Digital wellbeing > Wind down
second image
2 You can activate Wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed.
  • ㆍGreyscale : Displays colors on the screen as grey tones.
  • ㆍDo not disturb: Set the device to mute incoming calls and notification sounds, except for allowed exceptions.

CF.) Night mode (Settings > Display > Night mode) also can reduce eye strain by applying the dark theme when using the device at night or in a dark place. 
However the dark theme may not be applied insome apps and Home/lock screen.


Thank you for your feedback!

Not finding what you're looking for? We're here to help.


Live Chat

Live Chat support with a Samsung product expert.


Please send email in case of general inquiry or technical support and we will reply within 24 hours.

Track Your Service

Find out your Service Request Status

Online Service Request

You can submit you service request from your computer.

CEO E-mail Suggestion

If you want to send a message with any comments about how Samsung could assist you better or any suggestion to our CEO, you can do it thru this link



00-800-1-726-7864Costa Rica



800-0726-7864El Salvador


1-800-682-3180Puerto Rico

1-800-751-2676Republica Dominicana


1-800-726-7864Trinidad & Tobago



* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Centers

Search the nearest Samsung Service Centers in your area.

Contact Us