Why apps close unexpectedly

Last Update date : Mar 25. 2021

Samsung is aware of this issue that can occur on Galaxy devices due to the Google Webview issue and this issue has already been resolved with the latest Android System Webview and Chrome app updates, version 89.0.4389.105.

So please update these apps to the latest version by following the steps and restart the device.

How to update the applications to the latest version?


This method solves the problem of closing the applications in use.

I followed the instructions listed below to update the application.

  • Android system webview

Enter settings and go to applications

Find and select the Android System WebView application

Once the application is selected, go to the App Details option in store.

Update the application.

Android System Webview Beta

If Android System Webview Beta was installed on your device, you have to manually uninstall the Beta app updates with the following steps.

- Uninstall Webview Beta updates: Settings > Applications > Search Webview > Android System Webview Beta tab > Tap more (three vertical dots) > Uninstall updates

And then update the official Webview application to the latest version.

  • Chrome

Enter settings and select applications

In the list of apps, look for Chrome

Once the app is selected, go to App Details. in shop

Update the app

Note: If the Update menu is not available, tap the Enable button to activate the application update.

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