Samsung Free
samsung-freeSolutions & Tips
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SmartTings Find
How to use SmartThings Find to locate a lost S Pen Pro
Use the following instructions to use the SmartThings app to locate a lost S Pen Pro.
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Settings
How to stay signed in or out of your Samsung.com account
Learn how to manage your Samsung.com account login status to stay signed in securely or sign out.
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Samsung Cloud Web
How to create and use a passkey
Learn how to easily create and utilize a secure passkey with our step-by-step guide. Enhance your online security today.
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How to use the device
The updated trash feature in My Files on Galaxy devices with One UI 6.0
This guide teaches you how to delete and restore files using your phone or tablet’s My Files, Gallery, or Voice Recorder app.
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Backup/Restore
How to use Google One to back up your Galaxy phone’s data
This guide will help you automatically back up your Galaxy phone’s data to Google Drive, as well as perform a manual backup.
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Get Started
Know more about Bixby and how to activate it
Learn how to set up and activate Bixby, Samsung’s AI assistant, on your Galaxy device. Discover how to use Bixby’s voice commands, text, and gestures to control devices, manage tasks, and simplify your daily life.
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How to use the device
How to use Samsung News on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use Samsung News on your Galaxy phone with Samsung Support.
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How to use the device
Samsung Free Discontinuation Notice
FAQ for Samsung Free. Find more Samsung free discontinuation with Samsung Support.
ADDITIONAL INFORMATION
Contact Info
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Costa Rica: 00-800-1-726-7864
Ecuador: 1-800-72-6786
El Salvador: 800-0726-7864
Guatemala: 1-800-299-0033
Call
Monday to Friday 7:00 a.m. to 5:00 p.m.
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Panama: 800-0101
Honduras: 800-2791-9111
Jamaica: 1-800-726-7864
Nicaragua: 001-800-5077267
Panama: 800-0101
Call
Monday to Friday 7:00 a.m. to 5:00 p.m.
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Dominican Republic: 1-800-751-2676
Puerto Rico: 1-800-682-3180
Trinidad and Tobago: 1-800-726-7864
Venezuela: 0-800-100-5303
Dominican Republic: 1-800-751-2676
Face to face Support
Whether your product is in warranty or out of warranty, we're here to help.