Galaxy Z Fold5 Slim S Pen Case

Icy Blue
EF-OF94PCLEGWW

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Galaxy Z Fold5 Slim S Pen Case
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Features

Slimmer S Pen & case — more portable than ever

The case features a built-in S Pen slot that allows you to carry your pen while maintaining your phone's slim profile. With vibrant color options, the case is a stylish solution to store your S Pen without adding extra bulk. It's designed with the planet in mind.

* Image simulated for illustrative purposes.
** Availability of colors and models may vary by country or region.

A Galaxy Z Fold4 device, covered with a Standing Cover with Pen in graygreen, is placed on its back horizontally with the S Pen above the device. A Galaxy Z Fold4 device, covered with a Standing Cover with Pen in graygreen, is placed on its back horizontally with the S Pen above the device.
A Galaxy Z Fold5 device, covered with a icy blue Slim S Pen Case, is placed on its back horizontally with the S Pen above the device, highlighting the new slimmer design. A Galaxy Z Fold5 device, covered with a icy blue Slim S Pen Case, is placed on its back horizontally with the S Pen above the device, highlighting the new slimmer design.

S Pen access made simple

No more fumbling around to find your S Pen. With a simple slide of a button, the pen is released and ready to use. When it's time to store it away, it's just as simple as sliding it back into place with a click.

* Image simulated for illustrative purposes. Actual usage may be different.
A Galaxy Z Fold5 device encased with an icy blue Slim S Pen Case is lying facing down with the S Pen Case inserted on its back. A Galaxy Z Fold5 device encased with an icy blue Slim S Pen Case is lying facing down with the S Pen Case inserted on its back.
A Galaxy Z Fold5 device encased with an icy blue Slim S Pen Case is lying facing down. The S Pen Case inserted on its back pops out when the button on top is pushed down. A Galaxy Z Fold5 device encased with an icy blue Slim S Pen Case is lying facing down. The S Pen Case inserted on its back pops out when the button on top is pushed down.

Reviews

Galaxy Z Fold5 Slim S Pen Case

2.1

Recommended by 25% of customers.

Write a review
5 stars 16%
4 stars 9%
3 stars 6%
2 stars 12%
1 stars 57%
AI review summary
  • Most customers report the S Pen falls out frequently during normal handling and use
  • Many describe the pen holder as loose, poorly engineered, or completely non-functional
  • Reviewers express frustration over pen loss and disappointment with the premium price point
  • A few customers report no retention issues, but these are vastly outnumbered
  • Overall, customers view this as a widespread design flaw, not an isolated defect
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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81 Reviews

Mosab sh
1 (9,999)

2023-09-02

color : Graphite
1 (9,999)
I have ordered this case in the pre-order with the z fold 5. The s-pen keeps falling off from the case. I have contacted the support and they advised me to visit BMS in Amman. The guys there were very supportive and they gave me a replacement. When I unboxed it while still in the store and I found the same issue with the replacement case. I gave it back to them. I can say that this is defected product by its design. Shame on Samsung to sell such defected product. This can impact the whole reputation of the z fold line. Samsung should call back this product. For me. I don't need it.. I want a refund or another product instead!
Helpful?
Originally posted on Galaxy Z Fold5 Slim S Pen Case(EF-OF94PCBEGWW)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
hoppingtiger
1 (9,999)

2023-09-26

color : Icy Blue
1 (9,999)
Bought this with the phone. The casing is a perfect fit for the phone, but the S-PEN comes off loose quite easily. When my index finger rests on the S-PEN while using the phone, the movement of the finger will sometimes rotate the S-PEN within its holder, and at a certain angle, it will just come off loose. There have been a few times where I realized the S-PEN had dropped off onto the table. Thankfully it is brightly coloured, else I would have missed it. How can this even pass QC? Horrible. It is obviously a design fault, and Samsung should, to be fair to its customers, make avail an exchange for a later improved batch.
Helpful?
Originally posted on Samsung SG
Adelle
5 (9,999)

2023-09-05

London, UK

color : Icy Blue
5 (9,999)
Excellent product, takes a bit of time to get used to the pen on the back but this is not standing in the way of your gestures, it is pretty unnoticeable after 2 days of use, and the pen does not come off *that* easily. It would be cool to protect the hinge better but yet it's an original product for what's worth and you are buying the original S Pen with it that is certainly not harming your device at an early time when not many other sellers are able to give you this guarantee. You can purchase this with an ease of mind that it's worth it for the time being, compared with any other cases out there.
I recommended this product.
Helpful?
Originally posted on Samsung UK
ZED the Z
5 (9,999)

2023-10-21

color : Icy Blue
5 (9,999)
Initially I was skeptical to purchase this Slim S Pen Case as it had a few bad reviews about the S Pen coming loose. But I wanted to try the S Pen as I needed it. After my purchase of this item and testing it out, I am happy to report that the S Pen does not come loose as stated in a few reviews. The reason they lost their S Pens is because of user error of not fixing back S pen in the correct manner. If the S Pen is inserted back in the correct manner, it will fit snugly and it will not come loose on its own. So ignore all the previous reviews of lost S pens, these reviewers gave an inaccurate review. This product is highly recommended as the S Pen makes the productivity of the Fold 5 so much better!
I recommended this product.
Helpful?
Originally posted on Samsung SG
Ew55
2 (9,999)

2023-08-12

color : Icy Blue
2 (9,999)
Disappointing for a case this price. Pros: Fits well. S-Pen is slim. Fairly light. Protects the rear cameras... just! Cons: S-Pen falls out of the slot easily if your fingers roll the pen on it's side, which is very easy to do when holding the phone. I've had to add pieces of tape inside the slot to make it a tighter fit so the pen doesn't fall out unknowingly. Even with a slim profile slot for the pen, when laid open on a flat surface the case makes for a see-saw effect when you press on the right edge of the screen. Finally, wireless charging is a bit more fidgety with the pen pushing the case further away from the charging surface, it has to be positioned perfectly over the coil for it to charge properly.
Helpful?
Originally posted on Samsung Australia
Home guy
5 (9,999)

2023-12-04

color : Icy Blue
5 (9,999)
Very innovative slim design to hold the pen and easy to clean too! I see some reviews about pen dropping out easily, not sure if there was a bad manufacturing batch. But mine stays securely in place and love the 'pull-down' catch to eject the pen. Ordered it pre-launch with the phone and have been using the case for 5months now. One of the low star rating review posted a photo with the pen not fully pushed into the slot. It's a pity, naturally resulting in low user satisfaction as the pen will fall out easily. Hope the users will discover, push the pen fully flush and snap into the slot as the design had intended and enjoy the case everyday. 😉 A case to conveniently carry the pen with the phone all the time. ❤️ 😍
I recommended this product.
Helpful?
Originally posted on Samsung SG
Zed919
1 (9,999)

2024-01-27

color : Icy Blue
1 (9,999)
I bought Slim S Pen Case after Fold 5 was just launched. After using it for less than 6 mths, the cover has become loose and moves around the phone. It has become an irritant as whenever i pick my phone, i can feel the case slide around which does not give a snug feel at all. Very disappointed that the quality of this case is so bad only after a short time of use. Called up the support chatline, they confirmed there is not warranty on the cover. So i do not recommend this case at all.
Helpful?
Originally posted on Samsung SG
bjd533
4 (9,999)

2023-11-10

color : Icy Blue
4 (9,999)
Surprised at the poor reviews here, the only reason I can think of is that the build quality somehow declined. I bought this case at launch and it's been perfect, the first time a Samsung case has been better than it's competitors. I bought a more expensive option and actually swapped back. If you're interested in this case I would suggest looking at one in a store and seeing what the fuss is about. Personally, I don't see it. For me it's a good case.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Bex2
4 (9,999)

2023-08-13

Dundee

color : Icy Blue
4 (9,999)
This cover looks and feels nice. Excellent quality. The pen is great, works on the inside screen. The handwriting feature is similar on previous devices. The pen fits snugly in the back of the case with no risk of it coming loose in your pocket. Downsides are, the case doesn't come in the colours of the device (no cream or white). It is also highly priced and doesn't come with a front screen protector (sold separately).
I recommended this product.
Helpful?
Originally posted on Samsung UK
Hari11
5 (9,999)

2024-12-14

color : Icy Blue
5 (9,999)
This is a very good cover for the Fold5. It's light weight and not too bulky in appearence. It also protects the phone from unfortunate drops. I do use the S-pen quite often, the design really helps in neatly stowing the pen when not in use. The cover also covers the nackeras well, giving the phone a sturdy base when place on a table. I have been using the cover for about 6 months now and it's as good as new.
Helpful?
Originally posted on Samsung UK
Waleed
3 (9,999)

2023-08-25

Auckland

color : Icy Blue
3 (9,999)
I bought it more than a week ago. the S Pen works fine and feels good in hand. Case fits perfectly. The problems: 1- S Pen is loose in its groove and falls out while using the phone or sometimes in your pocket. Obviously, a design mistake. I thought that someone has to try it before it is out for end users to purchase. 2- I think it is overpriced given its material and the above-mentioned design mistake.
Helpful?
Originally posted on Samsung New Zealand
Feng
3 (9,999)

2023-08-12

Auckland, NZ

color : Icy Blue
3 (9,999)
The case is well-designed, the blue/yellow colour is matching great and it fits Fold 5 nicely. But the S Pen and pen holding space does not fit each other perfectly. The S Pen keeps moving around in the space and is very easy to twist over and fall out. I have to cut small pieces of tape and putting into the space to help with lock the S Pen in position in order to stop it from twisting and falling out.
Helpful?
Originally posted on Samsung New Zealand
Raholio
3 (9,999)

2023-08-25

Auckland, NZ

color : Icy Blue
3 (9,999)
To be honest, the case itself is great and has already saved my phone from a fall and protected well. But the biggest flaw is how the S Pen is held in. It sits in its slot too loose. If it rotates slightly around the S Pen falls out. I don't know how this issue got past QC as it looks to be the biggest bugbear. Otherwise, as a case great. But as a case with an S Pen. No 👎. Go with someone else!
Helpful?
Originally posted on Samsung New Zealand
Esioul
5 (9,999)

2023-12-31

England

color : Icy Blue
5 (9,999)
I love this case.I've had no problems with the spen falling outlike other people have reported.It's a neat slim case and the Spen has made such a big difference tohow luse the phone- great for gaming, phone art and also taking notes for work.I previously had a cheap casethat was bulky andmade the phone heavy-this one is amazing. shame it's so pricy, I got mine free in the deal before November.
I recommended this product.
Helpful?
Originally posted on Samsung UK
the_it_guy
4 (9,999)

2023-08-28

Montpellier

color : Icy Blue
4 (9,999)
Enfin une coque qui intègre le stylet de manière presque naturelle. Le mécanisme de déverrouillage du stylet me fait quand même peur tant il est facile de sortir le pen sans avoir à appuyer sur le bouton. De plus je trouve que le produit n'a pas été bien conçu car lorsque l'on souhaite utiliser le pen avec téléphone ouvert il n'est pas complètement à plat et ce n'est pas agréable à utiliser.
Helpful?
Originally posted on Samsung France
Response from Samsung:
2023-08-29

service clients Samsung

Bonjour the_it_guy, Nous apprécions vos commentaires et prenons en compte votre expérience avec notre produit. Votre avis est précieux pour nous permettre d’identifier des prochaines améliorations. Si le S Pen ne fonctionne pas correctement avec votre Smartphone, nous vous invitons à consulter notre site sur lequel vous trouverez des solutions : https://www.samsung.com/fr/support/mobile-devices/pourquoi-mon-stylet-s-pen-ne-fonctionne-pas-correctement/ Nous restons à disposition via téléphone ou LiveChat. Charlie, service clients Samsung

CptKawai
4 (9,999)

2023-08-24

Seine et marne

color : Icy Blue
4 (9,999)
Coque de qualité, le stylet tien super bien je l'utilise tout les jours, je regrette seulement qu'il n'y est pas de protection côté charnière et ni pour l'écran principale. J'aurais également aimer un système en plus pour faire tenir le téléphone debout lorsqu'il est déplié. Je pense qu'il y a une possibilité de rajouter une moulure comme le stylet mais avec une béquille. À médité 👍
I recommended this product.
Helpful?
Originally posted on Samsung France
Response from Samsung:
2023-08-25

service clients Samsung

Bonjour CptKawai, Nous sommes désolés d'apprendre que votre expérience n'a pas été aussi satisfaisante que nous l'aurions souhaité. Nous sommes ouverts à entendre vos préoccupations et à prendre des mesures pour améliorer nos produits. Sachez que vous pouvez nous les partager sur notre communauté : https://www.samsung.com/fr/apps/samsung-members/. Merci d'avoir partagé votre avis. Cordialement, Alex, service clients Samsung

SamsungFanboy
2 (9,999)

2023-08-15

Philippines

color : Icy Blue
2 (9,999)
Case is fine but the S-pen always falls out of the case especially when your fingers roll on the pen while attached to its holder at the back. This case is hyped and nobody tells you that it is way overpriced for its quality. Rip off and I don't recommend buying it, coming from someone having bought too many original Samsung accessories. Go find better ones with 3rd party brands.
Helpful?
Originally posted on Samsung PH
Bex2
1 (9,999)

2024-02-24

color : Icy Blue
1 (9,999)
This case was fantastic for about a month, but the front of it doesn't clip on, it relies on a sticky film to stay in place and it eventually comes loose, especially with how much you open and close the phone. The pen has remained secure, but the front of the case has no stickiness left and will simply get knocked off with a light tap. Unbelievable for the extortionate price.
Helpful?
Originally posted on Samsung UK
halfman1987
5 (9,999)

2023-10-30

color : Icy Blue
5 (9,999)
i love the case, it firs perfectly on my fold 5. I have not had any issues with the s pen falling out at all. ( so a little confused on other peoples comments) The best case out there if you ask me. All we need know is a fold with the s pen inside it and bigger front screen , even if it makes the fold slighty bigger. This is what the world is wating for.
I recommended this product.
Helpful?
Originally posted on Samsung UK
FloMB
1 (9,999)

2023-08-10

Pontoise

color : Icy Blue
1 (9,999)
Tres mauvaise etude du support x pen, prendre et reposé le x pen est tellement peu ergonomique qu'on s'en sert meme pas, obliger de retourner le telephone pour le rentrer dans l'encoche a chaque fois pour pas qu'il ce bloque en latéral, bref tres cher pour un produit tres mal etudier et qui protege pas grand chose, les sites de chinoiseries font mieux.
Helpful?
Originally posted on Samsung France
Response from Samsung:
2023-08-11

service clients Samsung

Bonjour FloMB, Merci, votre retour est important pour apporter les améliorations nécessaires. Nous sommes navrés de cette mauvaise expérience. Nous comprenons que le prix puisse être un facteur déterminant dans votre décision d'achat, et nous nous efforçons toujours d'offrir des produits de grande qualité à des prix compétitifs. Il est important de noter que nos prix sont basés sur divers facteurs tels que la recherche, le développement, la fabrication, la qualité des matériaux utilisés, ainsi que les coûts logistiques et opérationnels associés. Nous nous engageons à fournir des produits qui répondent aux normes les plus élevées de performance et de durabilité, ce qui peut justifier le coût. Nous restons à disposition via téléphone ou LiveChat. Charlie, service clients Samsung

Anonymous
5 (9,999)

2023-10-24

South Africa

color : Icy Blue
5 (9,999)
Everyone is complaining about the pen coming loose, I've had mine since August 2023 and to date no issues, even holding the phone upside down and pulling the release, the pen stays in place. I honestly like this cover, grips well, protects the screen from fall damage, and the spen is flush on the back. Not as bulky as the previous version.
I recommended this product.
Helpful?
Originally posted on Samsung South Africa
Lofty
1 (9,999)

2023-09-06

Ladysmith Kzn South Africa

color : Icy Blue
1 (9,999)
Purchased on 13\08\2023 together with my Z Fold 5-And wow am i disappointed-The pen keeps rotating in the holder and then falls out\I have now decided to leave the pen at home much to my inconvenience -Its very embarrassing to show people my Z fold 5 minus the s pen-So what now Samsung can i expect a refund or what is your suggestion.
Helpful?
Originally posted on Samsung South Africa
Luludunn09
5 (9,999)

2023-12-24

color : Icy Blue
5 (9,999)
I bought this over a month ago and love it. The case is slim and fits perfectly. The pen has never fallen out but I think I'm extra careful to put it back in the holder correctly after reading the reviews. As long as the tip is placed in properly and it clips on, I cant see how it could fall out. Definitely recommend. Bit pricey mind.
Helpful?
Originally posted on Samsung UK
TimSamsung
3 (9,999)

2024-02-15

color : Icy Blue
3 (9,999)
I love the slim design and the pen always snaps back into position but the camera has 0 protection. I keep touching it and smudging the lenses as there is not even the slightest lip surrounding them. It is driving me insane and I want samsung to develop the EXACT same case but with camera protection
I recommended this product.
Helpful?
Originally posted on Samsung Ireland
Dinabi
1 (9,999)

2024-04-06

color : Icy Blue
1 (9,999)
Don't waste your money. Front cover is flimsy and will fall off. The housing slot for the SPen is raised and phone won't sit flat. The release clip for the SPen is raised even further, meaning it is too easy to accidentally eject the SPen while putting phone in pocket or handbag. Cost way too much.
Helpful?
Originally posted on Samsung Australia
AhmadB
1 (9,999)

2023-08-28

color : Sand
1 (9,999)
I was so exited to have this cover but now im disappointed. The s pen is loosely attached and keeps falling from the case, there is a high risk you lose the pen and the 49jd you spent go for nothing. the feeling of the loose pen and the idea of it keeps falling gives me a lot of anxiety
Helpful?
Originally posted on Galaxy Z Fold5 Slim S Pen Case(EF-OF94PCUEGWW)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Popakots
4 (9,999)

2024-03-04

New Zealand

color : Icy Blue
4 (9,999)
Brought about 6 months ago, NOTE - the front face plate has sticky tape to keep it on so if you take your case off regularly it will loose stick. Besides that has been great. It's hard to find decent cases for these phones, this is the best so far for me.
I recommended this product.
Helpful?
Originally posted on Samsung New Zealand
Mrpk
5 (9,999)

2023-08-15

color : Icy Blue
5 (9,999)
Maybe a bit on the expensive side, but given you get a S Pen with it, I think it's okay. Not sure what others are on about, but the case holds the S pen nice and tight in its pen holder. The included S pen - those with big hands may find it too small.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Kenny7688
1 (9,999)

2023-08-28

color : Icy Blue
1 (9,999)
Got this 2 weeks ago and the pen dropped out a few time inside my pocket and my bag. Call cx care and request me to make a video of it. How do i make a video of it in my pocket? Ridiculous. Just want my money back for something that not working
Helpful?
Originally posted on Samsung SG
Poopoocase
1 (9,999)

2023-09-09

New zealand

color : Icy Blue
1 (9,999)
Bad design pen moves then falls out. It initially is loose to the touch as you fingers rest on it while using the phone folded out then starts turning around full 360 and then gets so loose pen falls put I just purchased today not happy.
Helpful?
Originally posted on Samsung New Zealand
Shagtomnow
1 (9,999)

2023-08-22

color : Icy Blue
1 (9,999)
Used for a week, s pen dropped out. Like other reviewers have said, the design is flawed. It's nice and slim and when it works it's beautiful. But now I'm down an s pen because the pen holder just isn't secure. Hope I can get a refund.
Helpful?
Originally posted on Samsung SG
SandMsp
1 (9,999)

2023-08-19

Pau

color : Icy Blue
1 (9,999)
Après moins de 15 jours d'utilisation, la coque paraissait avoir plusieurs années ! La couleur était totalement passé, virant au marron usé. Affreux. Je ne commanderai plus de coque officielle si la qualité demeure si faible...
Helpful?
Originally posted on Samsung France
Response from Samsung:
2023-08-21

service clients Samsung

Bonjour SandMsp Nous sommes navrés de cette mauvaise expérience. Nous prenons vos commentaires en considération et nous nous efforcerons d'améliorer continuellement nos offres en tenant compte des retours de nos clients. Nous restons à disposition via téléphone ou LiveChat. Yael, service clients Samsung

MLRAK
1 (9,999)

2023-07-29

Nice

color : Icy Blue
1 (9,999)
Très déçu du produit. Le pen ne reste jamais enclenché dans son emplacement. Il tombe de son emplacement presque à chaque fois que vous ouvrez le téléphone. J'ai donc enlevé le pen et il est en permanence dans mon sac !
Helpful?
Originally posted on Samsung France
Response from Samsung:
2023-07-31

service clients Samsung

Bonjour, Votre retour est important pour apporter les améliorations nécessaires. Nous sommes navrés de cette expérience décevante avec votre appareil. Nous restons à disposition via téléphone ou LiveChat. Alex, service clients Samsung

Measwell
2 (9,999)

2023-10-10

color : Icy Blue
2 (9,999)
I bought this at the time of getting my z fold5, the case fits the phone well BUT the pen isn't held in securely and comes unclipped very easily. I actually lost my pen within the first few hours. Very disappointed.
Helpful?
Originally posted on Samsung Australia
Cool89
4 (9,999)

2023-08-07

Yonne

color : Icy Blue
4 (9,999)
Coque dans l'ensemble elle est très bien oui elle protège pas l'écran d'accord mais on rajoute un films pour bien protéger. Pour ma part aucun souci avec le S pen. Peut-être que oui le prix est un peut cher.
I recommended this product.
Helpful?
Originally posted on Samsung France
Response from Samsung:
2023-08-08

service clients Samsung

Bonjour Merci d’avoir choisi le produit Samsung ! Nous vous remercions d'avoir partagé vos préoccupations concernant le prix de notre article. Nous comprenons que le prix puisse être un facteur déterminant dans votre décision d'achat, et nous nous efforçons toujours d'offrir des produits de grande qualité à des prix compétitifs. Il est important de noter que nos prix sont basés sur divers facteurs tels que la recherche, le développement, la fabrication, la qualité des matériaux utilisés, ainsi que les coûts logistiques et opérationnels associés. Nous nous engageons à fournir des produits qui répondent aux normes les plus élevées de performance et de durabilité, ce qui peut justifier le coût. Cependant, nous prenons vos commentaires en considération et nous nous efforcerons d'améliorer continuellement notre offre en tenant compte des retours de nos clients. Nous vous encourageons également à rester à l'affût de nos promotions et offres spéciales, qui pourraient vous permettre de bénéficier de réductions sur nos produits. N’hésitez pas de télécharger l’application Samsung Members pour retrouver les conseils de la communauté Samsung, recevoir les dernières newsletters et des offres exclusives sur différents produits : https://www.samsung.com/fr/apps/samsung-members/ À très bientôt, Yael, service clients Samsung

Thim
1 (9,999)

2023-08-07

color : Icy Blue
1 (9,999)
I have bought this 3 days only and i have use the s pen less than 10 times. Now whenever I am getting the phone out from pocket it is dropping out from the slot. I would say this is a design issue.
Helpful?
Originally posted on Samsung SG
radmetal
1 (9,999)

2024-09-21

color : Icy Blue
1 (9,999)
Had this for around a month and front guard has come off completely. Very frustrating. It doesn't clip in, it's an adhesive which just rubs off over time. Complete waste of money. VERY EXPENSIVE!!!
Helpful?
Originally posted on Samsung Australia
Mojojallad
1 (9,999)

2023-08-13

color : Icy Blue
1 (9,999)
the SPEN is loose inside the slot and keeps falling out. Could be a faulty case but i feel this is a design issue. Have raised a complaint to the support team and waiting for a feedback now.
Helpful?
Originally posted on Samsung UAE
Response from Samsung:
2023-08-13

Samsung support

Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available for you from 8AM to 10PM GMT+4"

Kunalk12
1 (9,999)

2023-08-26

color : Icy Blue
1 (9,999)
I bought this case when I preordered fold 5. Fits perfectly however the s pen is lose, easily twists and falls out. I have already contacted samsung to get a replacement, still pending.
Helpful?
Originally posted on Samsung UAE
Response from Samsung:
2023-08-27

Samsung support

Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available for you from 8AM to 10PM GMT+4"

frank
1 (9,999)

2024-03-03

color : Icy Blue
1 (9,999)
i bought the slim case with s pen and its suck..the pen itself wobble..in order to get it fit,i have to put the scotch tape.terrible product that cost me rm 399..not recomend to buy
Helpful?
Originally posted on Samsung Malaysia
jsharvey23
2 (9,999)

2023-09-02

scotland

color : Icy Blue
2 (9,999)
case uts self is a bit price for a bit of plastic that discolours after couple of days use..the pen falls out with pouchin the release button..so theres a good chance of loosing it
Helpful?
Originally posted on Samsung UK
Birubi
1 (9,999)

2024-01-07

color : Icy Blue
1 (9,999)
S pen keeps dropping off, ridiculous design. Can't get a replacement because I need to return it first and keep my phone without cover for a few weeks. Pathetic service really!
Helpful?
Originally posted on Samsung Australia
unhappy customer 2
1 (9,999)

2023-10-13

color : Icy Blue
1 (9,999)
The actual case is ok but the easy release clip that holds the Spen in place releases the pen too easily causing the pen to fall out easily and easy to loose. Not a good design
Helpful?
Originally posted on Samsung Australia
LizTraks
1 (9,999)

2023-08-28

color : Icy Blue
1 (9,999)
S pen does not stay in the slot, it rolls around and then falls out. Do not trust it to be kept in there, will be lost to easy. Therefore I dont use this cover, waist of money.
Helpful?
Originally posted on Samsung Australia
J V S
1 (9,999)

2025-06-18

color : Icy Blue
1 (9,999)
It is a waste of money. The front frame is flimsy and doesn't fit well. The thin front frame broke . Very delicate n not value for money. Paid Rs8000 for this flimsy case
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
PaulRod
1 (9,999)

2023-08-16

Manila

color : Icy Blue
1 (9,999)
Very flawed design, the S Pen falls off consistently, the S pen fit is very loose and easy to knock off the case. Very embarrassing Samsung! You can do better than this!!
Helpful?
Originally posted on Samsung PH
liodelx
2 (9,999)

2023-08-16

Arras

color : Icy Blue
2 (9,999)
déçu qu'à ce prix là, il n'y ai pas de protection pour l'écran ! quel produit faut-il acheter pour compléter cette protection ? Si non, le reste est ok pour moi. Lionel
I recommended this product.
Helpful?
Originally posted on Samsung France
Response from Samsung:
2023-08-17

service clients Samsung.

Bonjour liodelx Merci de partager votre avis. Vous pouvez retrouver notre protection écran juste ici : https://www.samsung.com/fr/mobile-accessories/galaxy-z-fold5-front-protection-film-transparent-ef-uf946ctegww/ Sasha, service clients Samsung.

Bolton32
4 (9,999)

2023-10-07

Uk

color : Icy Blue
4 (9,999)
It a good case and the design is okay and the s pen fits nice in the design grove but i notice it will fall out if not properly pushed in or not inserted correctly
I recommended this product.
Helpful?
Originally posted on Samsung UK
Wendy
2 (9,999)

2023-10-08

color : Icy Blue
2 (9,999)
Not a fan of this casing. It is way over priced. Hinge is not protected. Adhesives alongside the front casing is damaged after i tried to change casing.
Helpful?
Originally posted on Samsung SG
Stanoman
1 (9,999)

2024-06-03

color : Icy Blue
1 (9,999)
Do not buy this case, case not wery protected your phone. Front frame not fix properly iven not comfortable use front screen. Case not worth this money
Helpful?
Originally posted on Samsung UK
Hans Sy
1 (9,999)

2023-08-22

color : Icy Blue
1 (9,999)
I just got it. I love the case but the S-Pen is loose and keeps falling out accidentally. Is there a way to get a refund for this or get it replaced?
Helpful?
Originally posted on Samsung Saudi Arabia
Devil
1 (9,999)

2023-11-09

Ahmedabad

color : Icy Blue
1 (9,999)
I have a s pan fold 5 cover but s pan fall out easily so I recommend every one don’t purchase this cover and also look in quality it was very costly
Helpful?
Originally posted on Samsung Malaysia
million
5 (9,999)

2023-07-26

Thabazimbi

color : Icy Blue
5 (9,999)
Features and specifications are subject to change without prior notification and may vary per country, please check in store for more details.
Helpful?
Originally posted on Samsung South Africa
JasonH2042
1 (9,999)

2023-08-13

Cornwall

color : Icy Blue
1 (9,999)
Spen holder doesn't hold the Spen very well and falls out very easily, expensive product for something that doesn't hold the pen very well.
Helpful?
Originally posted on Samsung UK
FOLD Sucker
1 (9,999)

2024-04-25

color : Icy Blue
1 (9,999)
Tried everything not to lose this pen. Randomly fall outs. the clip holding it is useless. But of course the terrible design and now lost.
Helpful?
Originally posted on Samsung Australia
ajesh
2 (9,999)

2023-09-11

color : Icy Blue
2 (9,999)
The S pen comes and doesn't stay. When the full screen is ON the pen falls off automatically. In the last two days, it fell several times.
Helpful?
Originally posted on Samsung UAE
Response from Samsung:
2023-09-11

Samsung support

Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available for you from 8AM to 10PM GMT+4"

Johnsa
2 (9,999)

2023-11-23

color : Icy Blue
2 (9,999)
Great phone cover except that the S pen is loose its place and is about to fall every time my fingers touch it while holding the phone
Helpful?
Originally posted on Samsung Australia
NJ2020
3 (9,999)

2024-01-06

color : Icy Blue
3 (9,999)
Bought the case 3 months ago and the pen keeps falling out at some time I lost it and they gave it me back. Bout the case is nice.
Helpful?
Originally posted on Samsung UAE
Busy Bee
1 (9,999)

2023-08-27

Kuala Lumpur Malaysia

color : Icy Blue
1 (9,999)
I bought this and lost the pen. Can't find replacement with the same colour pen. The holder is easy push to release the S pen.
Helpful?
Originally posted on Samsung Malaysia
busta74
1 (9,999)

2023-08-17

leeds

color : Icy Blue
1 (9,999)
Bought it yesterday and the pen is loose after using it twice, the design is not the best for the price of the case
Helpful?
Originally posted on Samsung UK
Shazzles
1 (9,999)

2024-11-16

color : Icy Blue
1 (9,999)
I bought this with my nee fold 5. Adhesive didn't last and no protection on front screen. Useless. But pen is good.
Helpful?
Originally posted on Samsung Australia
Bish95
1 (9,999)

2023-08-11

Wales

color : Icy Blue
1 (9,999)
Case itself is great looks good feels good but the s pen is loose in the holder and can fall out and spin
Helpful?
Originally posted on Samsung UK
Aizad
5 (9,999)

2023-08-11

color : Icy Blue
5 (9,999)
Im feel very happy and hope can use this phone soon.And i hope when this phone can deliverd early to me.
Helpful?
Originally posted on Samsung Malaysia
Sky0925
1 (9,999)

2023-08-20

color : Icy Blue
1 (9,999)
S Pen falls out of case unknowingly at times. Need to be careful when placing / removing in pocket.
Helpful?
Originally posted on Samsung SG
VictorTan0086
1 (9,999)

2023-10-05

color : Icy Blue
1 (9,999)
Look nice, but very important is that the S-Pen, easily twist & fell off from case. Few occasion.
Helpful?
Originally posted on Samsung SG
2doors
1 (9,999)

2023-10-24

color : Icy Blue
1 (9,999)
s-pen falls out easily! Bad design! Everyone states this here in reveiws but no change!
Helpful?
Originally posted on Samsung Australia
Mj19
1 (9,999)

2023-11-26

color : Icy Blue
1 (9,999)
Pen kept falling out. Had to grab a different case without the pen. So disappointed.
Helpful?
Originally posted on Samsung Australia
NewSamsungUser
1 (9,999)

2023-08-29

color : Icy Blue
1 (9,999)
Design flaw. Pen is able to rotate in slot and fall out. Only good thing is the pen.
Helpful?
Originally posted on Samsung SG
Dinos
1 (9,999)

2023-08-26

color : Icy Blue
1 (9,999)
Just avoid this case. Worst design. I wish I saw those reviews before the purchase.
Helpful?
Originally posted on Samsung Australia
Aizad
5 (9,999)

2023-08-21

color : Icy Blue
5 (9,999)
Im very happy and feel so glade becouse what i waiting before and finaly i haved..
Helpful?
Originally posted on Samsung Malaysia
Jpee
1 (9,999)

2023-08-15

color : Icy Blue
1 (9,999)
The s-pen is very loose and keeps on falling off the case. VERY FLAWED DESIGN!
Helpful?
Originally posted on Samsung PH
Fabien69
1 (9,999)

2023-08-03

Lyon

color : Icy Blue
1 (9,999)
Aucune protection de l'écran externe !!! A ce prix c'est une honte !!!
Helpful?
Originally posted on Samsung France
Response from Samsung:
2023-08-04

service clients Samsung

Bonjour Fabien69, Merci pour votre avis. Nous sommes navrés de cette mauvaise expérience. Nous restons à disposition via téléphone ou LiveChat. Morgan, service clients Samsung

Daemonrich
2 (9,999)

2023-08-14

Oundle, Northamptonshire

color : Icy Blue
2 (9,999)
The case itself looks nice but the s pen is very loose and falls out.
Helpful?
Originally posted on Samsung UK
Bahlook
1 (9,999)

2023-08-20

color : Icy Blue
1 (9,999)
The case is rattling, and the spen keeps spinning and falling
Helpful?
Originally posted on Samsung UAE
Response from Samsung:
2023-08-22

Samsung support

Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available for you from 8AM to 10PM GMT+4"

Azam76
1 (9,999)

2023-08-26

Seremban malaysia

color : Icy Blue
1 (9,999)
Loose and flimsy s pen. How to fix this. Can I get refund.
Helpful?
Originally posted on Samsung Malaysia
busta
1 (9,999)

2023-08-17

leeds

color : Icy Blue
1 (9,999)
Spen loose, rubbish for the price and only had it a day
Helpful?
Originally posted on Samsung UK
Jeex
5 (9,999)

2023-08-04

color : Icy Blue
5 (9,999)
Purchased it today! Excellent quality and perfect fit!
Helpful?
Originally posted on Samsung SG
Soofi
1 (9,999)

2023-09-05

color : Icy Blue
1 (9,999)
Costlier than reseller Agent ........................
Helpful?
Originally posted on Samsung Australia
Chito
1 (9,999)

2023-08-14

color : Icy Blue
1 (9,999)
The pen rotates inside the slot and eventually falls.
Helpful?
Originally posted on Samsung PH
CT1161
1 (9,999)

2023-08-04

Hertfordshire

color : Icy Blue
1 (9,999)
Expensive but feels cheap, no cover for front screen
Helpful?
Originally posted on Samsung UK
Ixian
2 (9,999)

2023-12-16

color : Icy Blue
2 (9,999)
This S pen is a down grade and the price is crazy.
Helpful?
Originally posted on Samsung PH

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