My payment has been debited from my account more than once. How do I get my money back?

Duplicate payment refers to a case where more than two payments are made in the same amount for a single order.

If you notice any sign of duplicate payment either at the end of your payment or during the settlement of the

payment, please contact our Customer Center (☎+962-6-577-444) or contact us via WhatsApp (☎+962-79-777-7421)

The refund process takes 14-20 days depending on your payment method. We apologize for the inconvenience

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