Resolving Phone Microphone Issues

Last Update date : May 30. 2023

If you're experiencing difficulty with your phone microphone and your voice is not being recognized correctly, try the following troubleshooting tips:

1.   Clean your phone's microphone: It's possible that the microphone location is obstructed by foreign objects, such as an installed screen protector or a protective sticker that was installed on the phone prior to purchase. To resolve this issue, locate the microphone at the bottom of your phone and ensure that no foreign material is blocking the microphone area. Clean any material that may be present in this area.

microphone hole location

2.    Restart your phone and test the microphone in safe mode: To troubleshoot further, try restarting your phone and testing the microphone while in safe mode. To do this, swipe down the screen from the top, tap on the power sight icon, select 'Restart', and then tap 'Safe mode'. 

 3.    Once in safe mode, test the microphone to see if it's functioning properly.

safe mode

Note: If you encounter any issues while using your Samsung mobile phone, tablet, or peripherals, you can submit a support request through the Samsung Members application. Our team will be happy to assist you in resolving any issues you may be experiencing.

How to use the Samsung Members app

If you are experiencing difficulties with your Samsung mobile, tablet, or wearables, you can send us a question in the Samsung Members app. Find out more about sending an error report.

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