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Bespoke AI

Appliances with AI¹⁾-Powered features enabling better living every day

Bespoke AI Bespoke AI

AI Wash & Dry

Wash and dry clothes thoroughly and efficiently. AI Wash & Dry²⁾ senses the weight of the laundry and uses the right amount of water and detergent. It also detects the fabric and monitors the level of soiling³⁾. It then adjusts the drying process to suit the weight and fabric of your laundry.

A blue Bespoke AI Laundry Combo fills the screen with the text AI Wash & Dry. A close up of the Bespoke AI Laundry Combo screen indicates a 2-hour 10-minute cycle and Dispenser Care. A wave of blue digital cards appears, and one labeled Sweatshirt with Detergent and Cotton is pulled forward. The scene transitions to swirling water mixing with detergent, indicating the washing process. A blue Bespoke AI Laundry Combo fills the screen with the text AI Wash & Dry. A close up of the Bespoke AI Laundry Combo screen indicates a 2-hour 10-minute cycle and Dispenser Care. A wave of blue digital cards appears, and one labeled Sweatshirt with Detergent and Cotton is pulled forward. The scene transitions to swirling water mixing with detergent, indicating the washing process.

AI Cleaning Mode 2.0⁴⁾

Classifies more diverse cleaning environments⁵⁾, such as different carpet types and automatically optimizes suction power, while reducing battery power by 14% and increases maneuverability by 6%⁶⁾.

The screen is split into four sections, each demonstrating a stick vacuum cleaning mode. Clockwise from the top left, the vacuum cleans a Hard floor, Mats, a Long-pile carpet, and a Short-pile carpet. The screen is split into four sections, each demonstrating a stick vacuum cleaning mode. Clockwise from the top left, the vacuum cleans a Hard floor, Mats, a Long-pile carpet, and a Short-pile carpet.

AI Energy mode

Smart energy savings when SmartThings AI Energy mode is activated on smart appliances⁷⁾.

A hand holds a smartphone with the SmartThings app open. The AI Energy Mode toggle is on, connecting to home appliances. A hand holds a smartphone with the SmartThings app open. The AI Energy Mode toggle is on, connecting to home appliances.

AI Fast & Comfort Cooling

After Fast Cooling lowers the room temperature quickly, AI⁸⁾ analyzes the indoor and outdoor environments to switch to WindFree™ Cooling according to the user's preference. AI learns consumers' usage patterns⁹⁾ and spaces to cool them quickly and coolly.

An indoor air conditioner is centered beneath the text Bespoke AI WindFree, divided into two sections labeled Fast Cooling on the left and WindFree Cooling on the right. An indoor air conditioner is centered beneath the text Bespoke AI WindFree, divided into two sections labeled Fast Cooling on the left and WindFree Cooling on the right.

SmartThings

Life gets better, the more you connect

Easy

Makes your home life easier by simplifying everyday tasks and providing useful suggestions¹⁰⁾.

The SmartThings logo glows against a bright sky that expands into a modern living room with multiple appliances. A control panel in the corner indicates Welcome home mode OFF. The view pulls back to reveal the living room on a large digital screen. A human silhouette enters the frame as the panel switches to ON. Power icons activate across the appliances, followed by the Family Hub refrigerator, air conditioner, and air purifier responding in sync as the text Where your home welcomes you, seamlessly tailored to your life emerges on the left side of the screen. The SmartThings logo glows against a bright sky that expands into a modern living room with multiple appliances. A control panel in the corner indicates Welcome home mode OFF. The view pulls back to reveal the living room on a large digital screen. A human silhouette enters the frame as the panel switches to ON. Power icons activate across the appliances, followed by the Family Hub refrigerator, air conditioner, and air purifier responding in sync as the text Where your home welcomes you, seamlessly tailored to your life emerges on the left side of the screen.

Care

Helps you care for loved ones by creating a comfortable home and monitoring their health and safety¹¹⁾.

Family Hub Refrigerator, Bespoke AI Laundry Combo, and Samsung Oven are in the room with a Safety Patrol banner. A glowing outline traces the refrigerator with the text Not in use. It senses no sign of activity on SmartThings-connected devices. Light connects the refrigerator to the laundry combo and oven, while each appliance is marked Not in use. The light gathers at the robot vacuum station. A Wi-Fi icon and a warning sign with the text No Activity appear. The robot vacuum begins to move, detects objects on the floor, and sends an alert and patrols the home. The view shifts to the vacuum's camera, capturing a man working in a pottery studio with the text Stay safer with AI human detection and monitoring. Then, the view shifts again to a person holding a phone showing the live feed of the robot vacuum cleaner. The scene splits. On the left, a hand sculpts clay. On the right, a person speaks on the phone. A connection line links the robot vacuum and mobile icons with the text Makes phone calls directly through the robot vacuum Bluetooth call. Dialogue follows. Dad: Hey, why’d you call? Daughter: Dad, why didn't you pick up? Dad: Sorry, I was working in my room. Daughter: I was worried when you didn't answer. Dad: Thanks for worrying about me. The video ends with a close-up of the robot vacuum cleaner and the text Gives you and your family extra peace of mind. Family Hub Refrigerator, Bespoke AI Laundry Combo, and Samsung Oven are in the room with a Safety Patrol banner. A glowing outline traces the refrigerator with the text Not in use. It senses no sign of activity on SmartThings-connected devices. Light connects the refrigerator to the laundry combo and oven, while each appliance is marked Not in use. The light gathers at the robot vacuum station. A Wi-Fi icon and a warning sign with the text No Activity appear. The robot vacuum begins to move, detects objects on the floor, and sends an alert and patrols the home. The view shifts to the vacuum's camera, capturing a man working in a pottery studio with the text Stay safer with AI human detection and monitoring. Then, the view shifts again to a person holding a phone showing the live feed of the robot vacuum cleaner. The scene splits. On the left, a hand sculpts clay. On the right, a person speaks on the phone. A connection line links the robot vacuum and mobile icons with the text Makes phone calls directly through the robot vacuum Bluetooth call. Dialogue follows. Dad: Hey, why’d you call? Daughter: Dad, why didn't you pick up? Dad: Sorry, I was working in my room. Daughter: I was worried when you didn't answer. Dad: Thanks for worrying about me. The video ends with a close-up of the robot vacuum cleaner and the text Gives you and your family extra peace of mind.

Save

Saves you time and energy by improving the efficiency and automating the use of your appliances¹²⁾.

A person holds a smartphone with an app screen summarizing energy usage for each home appliance, with the text Saving 10% with AI Energy Mode. The energy usage bars for each appliance decrease as the text Work smarter, saving more energy appears. The scene shifts to a robot vacuum returning to its station. The Welcome Home Mode toggle is turned on, with the text Where your home welcomes you, seamlessly tailored to your life. A close-up of a person holding a smartphone with a Cleaning Report screen open follows, featuring a photo of a bottle and the text Recognized as cup\/plate\/bottle accuracy 98%. A person holds a smartphone with an app screen summarizing energy usage for each home appliance, with the text Saving 10% with AI Energy Mode. The energy usage bars for each appliance decrease as the text Work smarter, saving more energy appears. The scene shifts to a robot vacuum returning to its station. The Welcome Home Mode toggle is turned on, with the text Where your home welcomes you, seamlessly tailored to your life. A close-up of a person holding a smartphone with a Cleaning Report screen open follows, featuring a photo of a bottle and the text Recognized as cup\/plate\/bottle accuracy 98%.

Security

Triple-layered safety with Knox Security

Knox

Protects your smart devices¹³⁾ and personal data. So you can enjoy total peace of mind, built right in.

Four award-style security certification badges are framed by golden laurel wreaths. Clockwise from the top left are TÜV NORD Certified Cybersecurity, UL Security Capabilities Verified Diamond, IoT Security Certified, and the IT Security Label from the Federal Office for Information Security. Four award-style security certification badges are framed by golden laurel wreaths. Clockwise from the top left are TÜV NORD Certified Cybersecurity, UL Security Capabilities Verified Diamond, IoT Security Certified, and the IT Security Label from the Federal Office for Information Security.

Knox Vault¹⁴⁾

Isolates and protects your most sensitive information, such as authentication and encryption data.

A close up of a memory chip with backlighting features a translucent lock icon, surrounded by glowing circuit traces. A close up of a memory chip with backlighting features a translucent lock icon, surrounded by glowing circuit traces.

Knox Matrix¹⁵⁾

Creates an ecosystem of Samsung devices to secure data and help them protect each other from threats.

Several Bespoke AI appliances and a sofa are set on a dark stage. With the lights off, nine large blue hexagon logos are connected and spotlighted on the back screen, each representing a different home appliance within the smart home ecosystem. Several Bespoke AI appliances and a sofa are set on a dark stage. With the lights off, nine large blue hexagon logos are connected and spotlighted on the back screen, each representing a different home appliance within the smart home ecosystem.

Reliability

Built to last, enduring trust and quality

Rows of Bespoke AI Laundry Combos in a factory undergo pendulum impact testing with the text Committed to quality. Driven by innovation. The camera pans through the factory where Family Hub Refrigerator is also undergoing durability testing.

7 Years of Software Updates

With 7 years of software updates on flagship products¹⁶⁾ your appliances stay valuable and future-ready.

A close-up of a screen with the text 7 years in the center, surrounded by app icons such as recipe, weather, and calendar. A close-up of a screen with the text 7 years in the center, surrounded by app icons such as recipe, weather, and calendar.

Industry-leading warranty

The lasting performance of Samsung appliances is backed by industry-leading¹⁷⁾ warranty on key components¹⁷⁾.

A cross-section of a Samsung Digital Inverter Compressor reveals internal coils and mechanical parts, with a 10 Year Warranty on Digital Inverter Compressor badge in the bottom right corner. A modern Digital Inverter Motor appears in cross-section with internal components highlighted by electric energy effects. A 20 year Warranty on Digital Inverter Compressor badge is in the bottom right corner. A cross-section of a Samsung Digital Inverter Compressor reveals internal coils and mechanical parts, with a 10 Year Warranty on Digital Inverter Compressor badge in the bottom right corner. A modern Digital Inverter Motor appears in cross-section with internal components highlighted by electric energy effects. A 20 year Warranty on Digital Inverter Compressor badge is in the bottom right corner.

Home Appliance Remote Management (HRM)

Continuous monitoring enables predictive diagnostics and fault detection to fix problems remotely.

A close up of a smartphone screen opens a Home Appliance Remote Management notification about refrigerator temperature. A close up of a smartphone screen opens a Home Appliance Remote Management notification about refrigerator temperature.

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  1. AI-based features are available on certain appliances, and based on our deep learning model, which is trained using a predefined set of data and may yield incomplete or incorrect information. New datasets may be introduced to our learning model from time to time to enhanced its accuracy.
  2. AI Wash & Dry's detection and sensing capabilities are based on our deep learning models trained using predefined set of data and may yield inaccurate or incorrect results. New datasets may be introduced to our learning models from time to time to enhance its accuracy.
  3. A turbidity sensor operates for all weights, while fabric sensing operates for 8lbs and under. Actual results may vary depending on individual use. To prevent wear, wash like fabrics together.
  4. The updated functions of AI Cleaning Mode 2.0 can be activated after registering the stick vacuum cleaner on the SmartThings App. The operation of AI Cleaning mode 2.0 may be limited in certain environments, such as when the All-in-one Clean Station is unplugged, the Wi-Fi connection is unstable or the Bluetooth connection status between the stick vacuum cleaner and the All-in-one Clean Station is unstable. In such cases, it operates in AI Cleaning mode 1.0. If AI Cleaning mode 2.0 does not work frequently, please move the All-in-one Clean Station to a space without obstacles nearby. To enable continuous function updates, keep the Wi-Fi in the house on at all times.
  5. AI Cleaning Mode 1.0 recognizes 4 usage conditions, including hard floor, carpet, mat and lifting (moving). AI Cleaning Mode 2.0 also recognizes the type of carpet, as well as the 4 usage conditions. The ability to identify different cleaning environments and the time it takes to change the settings can be affected by environmental conditions.
  6. Based on internal testing using the Active Dual Brush, with the global average floor composition – wood 76% and carpet 24%. The cleaning efficiency is the same as Mid mode with 2% or less difference, using the IEC 62885-2 Cl. 5.1 and 5.4 standard. The battery power consumption was measured when using the vacuum cleaner for 35 minutes. The maneuverability increases by 6% on average compared to Mid mode, using the IEC 62885-2 Cl. 7.3.9 standard. Results may vary depending on the actual usage.
  7. Only available for smart appliances that are compatible with SmartThings. The SmartThings App is available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.
  8. To use AI Auto Cooling a Wi-Fi connection and Samsung account SmartThings are required.
  9. SmartThings server stores user data, preferences and usage patterns to suggest the most useful options.
  10. Requires the SmartThings App, which is available on Android and iOS device. A Wi-Fi connection and a Samsung account are also required. Results may vary depending on the actual usage conditions and patterns.
  11. Applied to all appliances that have an Internet connection.
  12. As of 2025, it is currently or will be applied to Family Hub refrigerators, 7" and 9" screen appliances and robot vacuum cleaners.
  13. Currently applied to Family Hub refrigerators released in 2024 and later, and scheduled to be applied to 7" and 9" screen appliances and robot vacuum cleaners in 2025.
  14. Based on internal testing, in accordance with the IEC 62885-2, CL.5.11 standard. Results may vary depending on the actual usage conditions.
  15. The industry-leading warranty is only applicable to the inverter motors and compressors in refrigerators, washers and dryers sold in the E.U. starting in July 2022 and digital inverter compressors in refrigerators and digital inverter motors in washers and dryers sold in the U.S. starting in August 2025. The warranty period may vary by region and product. A purchase receipt indicating the purchase date is required for a claim. Additional restrictions and limitations apply, please see the warranty for details.
  16. Includes both fault and non-fault diagnosis. The fault diagnosis is based on an error code on the product while the non-fault diagnosis is a perceived defect that occurs as a usability issue without generating an error code. Certain issues can be detected by AI based on the operational data, regardless of whether it generates an error code or not.
  17. Only available on SmartThings-supported models produced after 2018. Requires the SmartThings App, which is available on Android and iOS devices. A Wi-Fi connection and a Samsung account are also required.