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    For important products and service announcements.

    Screen Replacement for Galaxy Devices

    Find out what is the recommended pricing for screen replacement of your Galaxy device.

    At Your Service

    A portal to check your warranty, request for a callback, schedule an appointment at our Service Centres and much more.

    Samsung Members

    Set up,manage and optimise your device with the all-in-one app that offers customer care access as well as special privileges and promotional updates.

    Galaxy Z Premier Service

    Your Galaxy Fold comes with specialized customer care services designed to deliver the best possible foldable experience to our valued customers.

    Samsung Members Privilege Service

    Enjoy Premium service in Samsung Service Center.

    Samsung Smart View

    Discover a smarter viewing experience with the app.

  • Galaxy Battery
    Galaxy Battery

    Check out how you can take better care of your battery through proper use and charge.

  • smart tips
    Smart Tips

    We’re here to help you get the very best out of your Samsung product.

  • smartthings
    SmartThings FAQ

    Getting started with Samsung SmartThings (Android and iOS).

  • Keep your Samsung Account secure
    Keep your Samsung Account secure

    Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.

Book with us now!

You can make appointment and track the repair status online for your Samsung devices and appliances.

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Always-on care

Samsung offers seamless for Galaxy customer with always-on support through our 24/7 helpline.


Useful guide for Home Appliances

Home Appliances

Tips to use Smart TV

Smart TV


A useful guide to making the most of it all.


Latest Update Date: 17.11.2020

We appreciate your kind understanding that due to the current volume of enquiries, we may take longer than usual in responding to you. Rest assured, we shall get back to you as quickly as possible.
You may also make an appointment through At Your Service or get your instant assist through our live chat.

Click here to check out how to make appointment through At Your Service.
For Mobile Devices: CLICK HERE
For Home Appliance: CLICK HERE
How to Track my Repair Status Guide: CLICK HERE
How to Request Pick Up Service: CLICK HERE
For Service Centre Operation Update during CMCO period: CLICK HERE

Contact Us


Live Chat

24 hours a day, 7 days a week.
(Including Public Holidays)


24 hours a day, 7 days a week.
(Including Public Holidays)

Email to CEO

Contact the dedicated CEO's Office.

Email to Samsung Pay

24 hours a day, 7 days a week.
(Including Public Holidays)

Remote Service

Take advantages of Remote Support for TVs, Mobile phones &Tablets


Personal assist for Galaxy Fold & Galaxy Z Flip

1 800 88 7799

24 hours a day, 7 days a week.
(Including Public Holidays)

For Mobile Devices and Samsung Pay Enquiries

1 800 22 8899

24 hours a day, 7 days a week.
(Including Public Holidays)

For Home Appliances and Other Product Enquiries

1 800 88 9999

24 hours a day, 7 days a week.
(Including Public Holidays)

Call From Overseas

+603 7713 7420

24 hours a day, 7 days a week.
(Including Public Holidays)

For E-Store Delivery, Payment & EPP Programme or Orders Enquiries


Mon - Fri 9.00 am - 6.00pm
(excluding Sat, Sun & Public Holidays)

* For any printer related enquiries, please visit HP website .

Service & Repairs

Samsung Services Centres

Search the nearest Samsung Service Centres in your area.

Due to CMCO, service centers in Sabah will temporarily closed.
Service Centre Operation Update during MCO period

Smart Service

Experience Samsung Smart Service in Shop.

At Your Service

Product registration, Call back request, Schedule an appointment, Register purchase date.

Book an Appointment for Mobile Devices

Request an Appointment for Home Appliances

Track my Repair

Get updates on your Samsung Service.

Contact Us