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    Warranty

    Register your product and find out what's covered.

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    News & Alerts

    For important products and service announcements.

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    Screen Replacement for Galaxy Devices

    Find out what is the recommended pricing for screen replacement of your Galaxy device.

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    At Your Service

    A portal to check your warranty, request for a callback, schedule an appointment at our Service Centres and much more.

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    Samsung Members

    Set up,manage and optimise your device with the all-in-one app that offers customer care access as well as special privileges and promotional updates.

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    Galaxy Z Premier Service

    Your Galaxy Fold comes with specialized customer care services designed to deliver the best possible foldable experience to our valued customers.

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    Samsung Members Privilege Service

    Enjoy Premium service in Samsung Service Center.

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    Samsung Smart View

    Discover a smarter viewing experience with the app.

  • Galaxy Battery
    Galaxy Battery

    Check out how you can take better care of your battery through proper use and charge.

  • smart tips
    Smart Tips

    We’re here to help you get the very best out of your Samsung product.

  • smartthings
    SmartThings FAQ

    Getting started with Samsung SmartThings (Android and iOS).

  • Image of Note10 and Note10+ device placed side by side
    Galaxy Note10

    Get quick tips about Note10

  • Keep your Samsung Account secure
    Keep your Samsung Account secure

    Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.

30 Days Extended Warranty!

We will extended the warranty for
all Samsung Products that will expire during the MCO period.*

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At Your Service

You can enjoy book appointment service, call back request, repair status tracking and more services for you Samsung devices and appliances.

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Tips to use Galaxy Z Flip

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Galaxy Z Flip device

Useful guide for Galaxy S20

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Useful guide for Galaxy S20

How-to

A useful guide to making the most of it all.

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Latest Update Date: 2.6.2020

We appreciate your kind understanding that due to the current volume of enquiries,

we may take longer than usual in responding to you.

Rest assured, we shall get back to you as quickly as possible.

You may also make an appointment through At Your Service or get your instant assist through our live chat.

Click here to check out how to make appointment through At Your Service.

How to Track my Repair Status: CLICK HERE

For Mobile Devices: CLICK HERE

For Home Appliance: CLICK HERE

For Service Centre Operation Update during MCO period: CLICK HERE

Contact Us

Online

Live Chat

24 hours a day, 7 days a week.
(Including Public Holidays)

Email

24 hours a day, 7 days a week.
(Including Public Holidays)

Email to CEO

Contact the dedicated CEO's Office.

Email to Samsung Pay

24 hours a day, 7 days a week.
(Including Public Holidays)

Remote Service

Take advantages of Remote Support for TVs, Mobile phones &Tablets

Call

Personal assist for Galaxy Fold & Galaxy Z Flip

1 800 22 7799

8:00 am - 8:00 pm (Mon-Sun)
(Including Public Holidays)

For Mobile Devices and Samsung Pay Enquiries

1 800 22 8899

8:00 am - 8:00 pm (Mon-Sun)
(Including Public Holidays)

For Home Appliances and Other Product Enquiries

1 800 88 9999

8:00 am - 8:00 pm (Mon-Sun)
(Including Public Holidays)

Call From Overseas

+603 7713 7420

8:00 am - 8:00 pm (Mon-Sun)
(Including Public Holidays)

For Online Store or Orders Enquiries

03-5191-1515

Mon - Fri 9.00 am - 6.00pm
(excluding Sat, Sun & Public Holidays)

* For any printer related enquiries, please visit HP website .

Service & Repairs

Samsung Services Centres

Search the nearest Samsung Service Centres in your area.

Service Centre Operation Update during MCO period

Smart Service

Experience Samsung Smart Service in Shop.

At Your Service

Product registration, Call back request, Schedule an appointment, Register purchase date.

Book an Appointment for Mobile Devices

Request an Appointment for Home Appliances

Track my Repair

Get updates on your Samsung Service.

Contact Us