Product Help & Support | Samsung Malaysia

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Product Support

Get help, find answers, download drivers, manuals and more.

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SUPPORT ALERT

The latest Coronavirus (COVID-19) updates for our customers

Samsung Service Centre update during CMCO period, service centers in Sabah will temporarily be closed.

Samsung Service Centre Update

Find additional info

Warranty

Galaxy Z Premier Service

Your Galaxy Fold comes with specialized customer care services designed to deliver the best possible foldable experience to our valued customers.

Pick up and Delivery Repair Service

Get your Galaxy device repaired without leaving home.

Pick up and Delivery Repair Service

At Your Service

A portal to check your warranty, request for a callback, schedule an appointment at our Service Centres and much more.

Book an Appointment Track my repair

Screen Replacement for Galaxy Devices

Find out what is the recommended pricing for screen replacement of your Galaxy device.

Keep your Samsung Account secure

Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.

Learn more

SmartThings FAQ

Getting started with Samsung SmartThings (Android and iOS).

Learn more

News & Alerts

For important products and service announcements.

Galaxy Battery

Check out how you can take better care of your battery through proper use and charge.

Latest Update Date: 13.01.2021

We appreciate your kind understanding that due to the current volume of enquiries, we may take longer than usual in responding to you. Rest assured, we shall get back to you as quickly as possible.
You may also make an appointment through At Your Service or get your instant assist through our live chat.

Click here to check out how to make appointment through At Your Service.
For Mobile Devices: CLICK HERE
For Home Appliance: CLICK HERE
How to Track my Repair Status Guide: CLICK HERE
How to Request Pick Up Service: CLICK HERE