Frequently Asked Questions

  • What is this Lucky Draw about?

    There are two Lucky Draws – our Daily Lucky Draw and Grand Lucky Draw.

    Participants who registered their interest and pre-ordered the Samsung Galaxy S26 Series will stand a chance to be one of our 288 winners to get an $88 FairPrice e-voucher^ in our Daily Lucky Draw.

    Plus, 3 lucky winners will each stand a chance to walk away with a Galaxy Everyday Pro Set (worth $1,047*) in our Grand Lucky Draw.
  • The Daily Lucky Draw runs from 4 March 2026, 12 a.m. – 30 April 2026, 11:59 p.m. The Grand Lucky Draw will be on 11 May 2026, 12 a.m. – 11:59 p.m.
  • To participate in the Daily Lucky Draw and Grand Lucky Draw, you must have:
       i. Previously registered your interest between 11 February 2026, 7:00 a.m., and 26 February 2026, 1:59 a.m.;
       ii. Pre-ordered the Samsung Galaxy S26 Series during the pre-order period (26 February 2026, 2:00 a.m., to 10 March 2026, 11:59 p.m.) via the Samsung Online Store, Samsung Shop App, Samsung Experience Stores, or at participating retailers, and completed the pre-order using a valid Eco e-voucher; and
       iii. Completed the Samsung Galaxy Lucky Draw form on https://www.samsung.com/sg/offer/luckydraw/ by 30 April 2026, 11:59 p.m.
  • For the Daily Lucky Draw, each participant will be instantly notified if they had won. Winners will thereafter receive a separate e-mail containing the FairPrice e-voucher.

    For the Grand Lucky Draw, each winner will be contacted by Samsung by call, SMS and/or e-mail by 15 May 2026.
  • Who can participate?

    Any Singapore resident aged 18 and above as of 30 April 2026. Employees of Samsung, its affiliates, and their immediate family members are not eligible.
  • No, only one entry per email address is allowed. Duplicate or fraudulent entries will be disqualified.
  • What can I win?

    The Daily Lucky Draw prize is an $88 FairPrice e-voucher, which is valid for use and redemption at NTUC FairPrice, FairPrice Finest, FairPrice Xtra, FairPrice Shop, FairPrice Xpress, Cheers by FairPrice, Cheers Convenience Stores and Unity Pharmacy stores.

    The Grand Lucky Draw prize is a Galaxy Everyday Pro Set (worth S$1,047), which will comprise one Buds4 Pro and one Galaxy Watch Ultra 2025.
  • No — all prizes are non-transferable, non-exchangeable, and not redeemable for cash.
  • Daily Lucky Draw winners will receive a separate e-mail containing the $88 FairPrice e-voucher. Simply follow the instructions in the email to redeem your e-voucher.

    Grand Lucky Draw winners will be contacted by Samsung by call, SMS and/or e-mail. You must present your confirmation e-mail for verification and, upon verification, collect your Prize from Samsung’s office at 30 Pasir Panjang Road, Mapletree Business City, #17-31/32, Singapore 117440 between 18 May 2026 – 29 May 2026, Mondays to Fridays 9:00 a.m. to 6:00 p.m.
  • No, winners for both the Daily Lucky Draw and Grand Lucky Draw will not be announced publicly.

^Samsung Galaxy Daily Lucky Draw Terms and Conditions

1. Organiser

This Samsung Galaxy Daily Lucky Draw is organised by Samsung Electronics Singapore Pte. Ltd. (“Samsung”), located at 30 Pasir Panjang Road, Mapletree Business City, #17-31/32, Singapore 117440.

2. Eligibility

2.1 This Lucky Draw is open to Singapore residents aged eighteen (18) years and above as of 30 April 2026.

2.2 Employees of Samsung, its affiliates, and their immediate family members are not eligible to participate in this Lucky Draw.

3. Promotion Period

This Lucky Draw will commence on 4 March 2026 and will continue until 30 April 2026.

4. Participation

To participate in this Lucky Draw, each participant (each, a “Participant”) must:

(i) have previously registered his/her interest between 11 February 2026, 7:00 a.m., and 26 February 2026, 1:59 a.m.;

(ii) pre-ordered the Samsung Galaxy S26 Series during the pre-order period (26 February 2026, 2:00 a.m., to 10 March 2026, 11:59 p.m.) via the Samsung Online Store, Samsung Shop App, Samsung Experience Stores, or at participating retailers, and completed the pre-order using a valid Eco e-voucher; and

(iii) duly completed the Samsung Galaxy Lucky Draw form on https://www.samsung.com/sg/offer/luckydraw/ by 30 April 2026, 11:59 p.m.

5. Prizes

5.1 There will be a total of 288 winners (each, a “Winner”) for this Lucky Draw.

5.2 Each Winner will be entitled to one (1) FairPrice e-voucher worth S$88 (each, a “Prize” or “FairPrice e-voucher”).

5.3 Prizes are not exchangeable, transferable, or redeemable for cash.

5.4 Terms and conditions in respect of the Prizes (i.e., the FairPrice e-vouchers), if any, will be applicable as well.

6. Announcement of Winners

Each Winner will be notified via e-mail and will thereafter receive a separate e-mail containing the FairPrice e-voucher.

7. Disqualification

7.1 Samsung reserves the right to, in its sole and absolute discretion, disqualify any Participant suspected of fraud, tampering or non-compliance with these Terms and Conditions.

7.2 Incomplete, late or duplicate entries will not be considered.

8. Personal Data

By participating in this Lucky Draw, each Participant consents to the collection, use, and disclosure of his/her personal data by Samsung for the purpose of administering this Lucky Draw. Refer to Samsung’s Privacy Policy at www.samsung.com/sg/info/privacy.html for more information.

9. Liability

Samsung shall not be liable for any claims, losses, or damages arising out of or in connection with participation in this Lucky Draw (including the utilisation of the Prizes).

10. Amendments

Samsung reserves the right to amend or withdraw this Lucky Draw and/or these Terms and Conditions without prior notice.

11. Governing Law

These Terms and Conditions shall be governed by the laws of the Republic of Singapore.

*Samsung Galaxy Grand Lucky Draw Terms and Conditions

1. Organiser

This Samsung Galaxy Grand Lucky Draw is organised by Samsung Electronics Singapore Pte. Ltd. (“Samsung”), located at 30 Pasir Panjang Road, Mapletree Business City, #17-31/32, Singapore 117440.

2. Eligibility

2.1 This Lucky Draw is open to Singapore residents aged eighteen (18) years and above as of 30 April 2026.

2.2 Employees of Samsung, its affiliates, and their immediate family members are not eligible to participate in this Lucky Draw.

3. Promotion Period

This Lucky Draw will commence on 11 May 2026.

4. Participation

To participate in this Lucky Draw, each participant (each, a “Participant”) must:

(i) Previously registered your interest between 11 February 2026, 7:00 a.m., and 26 February 2026, 1:59 a.m.;

(ii) Pre-ordered the Samsung Galaxy S26 Series during the pre-order period (26 February 2026, 2:00 a.m., to 10 March 2026, 11:59 p.m.) via the Samsung Online Store, Samsung Shop App, Samsung Experience Stores, or at participating retailers, and completed the pre-order using a valid Eco e-voucher; and

(iii) Completed the Samsung Galaxy Lucky Draw form on https://www.samsung.com/sg/offer/luckydraw/ by 30 April 2026, 11:59 p.m.

5. Prizes

5.1 There will be a total of three (3) winners (each, a “Winner”) for this Lucky Draw.

5.2 Each Winner will be entitled to one (1) Galaxy Everyday Pro Set (worth S$1,047), which will comprise one (1) Galaxy Buds4 Pro and one (1) Galaxy Watch Ultra 2025 (each Galaxy Everyday Pro Set, a “Prize”).

5.3 Prizes are not exchangeable, transferable, or redeemable for cash.

5.4 Prizes will be awarded and provided on an "AS IS" basis with no warranty or guarantee whatsoever, either express or implied. For the avoidance of doubt, nothing in Clause 5.4 shall affect the product warranty in respect of the Prizes, which shall be governed by Samsung’s standard product warranty terms.

6. Announcement of Winners and Verification

6.1 Each Winner will be contacted by Samsung by call, SMS and/or e-mail by 15 May 2026.

6.2 In the event that a Winner is unreachable, ineligible or fails to claim his/her Prize within a reasonable period of time as determined by Samsung, such Winner’s Prize shall be forfeited.

6.3 Each Winner must present his/her confirmation e-mail for verification and, upon verification, collect his/her Prize from Samsung between 18 May 2026 – 29 May 2026, Mondays to Fridays 9:00a.m. to 6:00p.m. only at Samsung’s office at 30 Pasir Panjang Road, Mapletree Business City, #17-31/32, Singapore 117440.

7. Disqualification

7.1 Samsung reserves the right to, in its sole and absolute discretion, disqualify any Participant suspected of fraud, tampering or non-compliance with these Terms and Conditions.

7.2 Incomplete, late or duplicate entries will not be considered.

8. Personal Data

By participating in this Lucky Draw, each Participant consents to the collection, use, and disclosure of his/her personal data by Samsung for the purpose of administering this Lucky Draw. Refer to Samsung’s Privacy Policy at www.samsung.com/sg/info/privacy.html for more information.

9. Liability

Samsung shall not be liable for any claims, losses, or damages arising out of or in connection with participation in this Lucky Draw (including the utilisation of the Prizes).

10. Amendments

Samsung reserves the right to amend or withdraw this Lucky Draw and/or these Terms and Conditions without prior notice.

11. Governing Law

These Terms and Conditions shall be governed by the laws of the Republic of Singapore.