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    Samsung Members

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    SmartThings FAQ

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    Galaxy Note10

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Useful guide for Galaxy S20

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Useful guide for Galaxy S20
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Due to a scheduled system maintenance, some of our services will not be available from 5 July to 6 July 2020. Kindly refer to the following for the affected services and period:
- Live Chat Channel/At Your Service will not be available from 5 July 4:00pm to 7:00pm.
- Appointment booking for servicing will not be available from 5 July 4:00pm to 6 July 4:00am.

For mobile device and Samsung apps enquiries: 1800-4252997(1800 GALAXY S)
For other product enquiries: 1800-7267864 (1800 SAMSUNG)
For Live Chat: Click here

Contact Us

Online

Live Chat

Monday to Sunday (Including Public Holidays)
Open 24 hours

Due to a scheduled system maintenance, Live Chat channel will not be available from 4:00pm to 7:00pm on 5 July 2020.

Email

We'll respond within 3 to 5 working days of your request.

Email to CEO

Contact the dedicated CEO's office.

Call

For Mobile Device and Samsung Apps Enquiries

1800-4252997
(1800 GALAXY S)

From other Product Enquiries

1800-7267864
(1800 SAMSUNG)

From Overseas

For Mobile Device and Samsung App Enquiries
+65 69161260

For other Products Enquires
+65 69161261

Monday to Sunday (Including Public Holidays)
Open 24 hours

Due to a scheduled system maintenance, appointment booking for servicing will not be available from 5 July 4:00pm to 6 July 4:00am.

* For any printer related enquiries, please visit HP website .

Face-to-face support

Samsung Service Centres

Please take note on the revised operating hours for all our Service Centres during this period:

1) Causeway Point
2) Plaza Singapura
3) Vivocity
4) Westgate

Monday to Saturday - 11:00am to 07:00pm
Sunday and Public Holiday - 11:00am to 05:00pm

Contact Us