Book an appointment for shorter waiting time
Due to the surge in COVID-19 cases, please expect a longer waiting time across all our channels – including walk-in service centres, in-home appointments and call centres. Your patience is appreciated.
BOOK NOW
We're here for you
Welcome to Samsung Support
related search
Product Support
Get help, find answers, download drivers, manuals and more.
How to find model code
Select from the menus below to find your model number.
- Type
- Sub Type
- Category
Topic
The latest Coronavirus (COVID-19) updates for our customers
Due to COVID-19, Samsung continues to adapt its practices to adhere to government guidelines and to protect the health of our people and customers. During this time, our customer care team is available to support your Samsung enquiries via the following channels:
Find additional information
Warranty
![Warranty]()
![Warranty]()
Register your product and find out what's covered
Phone Screen Replacement
![Screen Replacement for Smartphones]()
![Screen Replacement for Smartphones]()
Find out what is the recommended pricing for replacing or repairing your Galaxy phone's screen if it is damaged.
TV Screen Replacement
![]()
![]()
Check the estimated pricing for replacing or repairing your TV panel if it is damaged.
Samsung Members Community
![]()
![]()
Your new hub for all things Samsung and beyond. Connect with Samsung experts, super-fans, and other Community members on the latest tips, features and Samsung products.
Galaxy Z Premier Service
![Galaxy Z Premier Service]()
![Galaxy Z Premier Service]()
Your Galaxy Fold and Galaxy Z Flip comes with specialized customer care services designed to deliver the best possible foldable experience to our valued customers.
Smart Switch
![Smart Switch]()
![Smart Switch]()
Receive a seamless transfer of contacts, photos, messages and more from your old device to your new galaxy with Samsung Smart Switch
Galaxy Battery
![Galaxy Battery]()
![Galaxy Battery]()
Check out how you can take better care of your battery through proper use and charge.
Always-on care, for your device
![Always-on care, for your device]()
![Always-on care, for your device]()
Seamless and trouble-free service for Galaxy customers through Samsung Members App and our 24/7 helpline
Service Terms and Conditions – Data Related
![Service Terms and Conditions – Data Related]()
![Service Terms and Conditions – Data Related]()
Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy
Sign Language Support
Book an appointment to connect with a Samsung Sign Language Specialist for support and advice on our products.
Samsung Members
![]()
![]()
Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
Repair Services
![]()
![]()
Arrange an appointment to experience a shorter waiting time.
RC01_Static Content