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Welcome to Samsung Support

Samsung Support Samsung Support

Product Support

Get help, find answers, download drivers, manuals and more.

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      GST Rate increased from 7% to 8% from 1 Jan 2023

      In line with the announcement by the Minister for Finance in Budget 2022, our GST rate will be increased from 7% to 8%, with effect from 1 Jan 2023.

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      New TVs eligible for 2 years extended warranty

      Register your new TV for 2 years extended warranty within 30 days from your date of delivery or purchase (whichever is later).

      Register now

      Find additional information

      Warranty
      Warranty Warranty

      Register your product and find out what's covered
      Warranty Information Product Registration

      Phone Screen Replacement
      Screen Replacement for Smartphones Screen Replacement for Smartphones

      Find out what is the recommended pricing for replacing or repairing your Galaxy phone's screen if it is damaged.
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      TV Screen Replacement

      Check the estimated pricing for replacing or repairing your TV panel if it is damaged.
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      Samsung Members Community

      Your new hub for all things Samsung and beyond. Connect with Samsung experts, super-fans, and other Community members on the latest tips, features and Samsung products.
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      Samsung Care+
      Samsung Care+ Samsung Care+

      Plan for the unplanned with our worry-free care service for new Galaxy phones.
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      Eco-Conscious Service

      Go sustainable with Samsung Customer Service.
      Learn more

      7 Days In-Home Service
      7 Days In-Home Service 7 Days In-Home Service

      Need a technical appointment? We are now available 7 days a week*!
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      Smart Switch
      Smart Switch Smart Switch

      Receive a seamless transfer of contacts, photos, messages and more from your old device to your new galaxy with Samsung Smart Switch
      Data transfer guide Download smart switch

      Remote Service
      Remote Service Remote Service

      Take advantage of Remote Support for TVs, mobile phones and tablets
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      Software Upgrade
      Software Upgrade Software Upgrade

      Keep your mobile up-to-date, safely and quickly
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      Samsung Service Tracker
      Samsung Service Tracker Samsung Service Tracker

      Tracking your assigned Customer Service Engineer is now a breeze!
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      Drum Care+
      Washer icon Washer icon

      An extensive cleaning service for your washing machine.
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      Galaxy Battery
      Galaxy Battery Galaxy Battery

      Check out how you can take better care of your battery through proper use and charge.
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      Always-on care, for your device
      Always-on care, for your device Always-on care, for your device

      Seamless and trouble-free service for Galaxy customers through Samsung Members App and our 24/7 helpline
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      Service Terms and Conditions – Data Related
      Service Terms and Conditions – Data Related Service Terms and Conditions – Data Related

      Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy
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      News & Alerts
      News & Alerts News & Alerts

      For important products and service announcements
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      Explore

      Stories that inspire you to do more with your Samsung devices.
      Go Explore
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      How to

      Useful Tips for Galaxy Useful Tips for Galaxy
      Useful Tips for Galaxy Useful Tips for Galaxy
      Learn more
      Tips to use Smart TV Tips to use Smart TV
      Tips to use Smart TV Tips to use Smart TV
      Learn more
      Useful guide for Home Appliances Useful guide for Home Appliances
      Useful guide for Home Appliances Useful guide for Home Appliances
      Learn more

      Contact Us

      Chat or Email

      Monday to Sunday (including Public Holidays)
      Open 24 hours
      Chat Now Learn more

      Call

      Product and App support
      24 hours / 7 days a week

      Face to face Support

      These are the locations of our Service Centres

      1) Causeway Point
      2) Plaza Singapura
      3) Vivocity
      4) Westgate
      5) Bedok Mall
      Service Centre Locations and Opening Hours Service Centre Waiting Time
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      Sign Language Support

      Book an appointment to connect with a Samsung Sign Language Specialist for support and advice on our products.
      Learn more

      Samsung Members

      Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
      Community Download App

      Repair Services

      Arrange an appointment to experience a shorter waiting time.
      Book an appointment Track my repair

      Apps & Services Customer Support

      Samsung Health Monitor : 1800-4252997;
      1800-7267864
      Samsung Pay : 1800-4252997
      SmartThings : 1800-4252997
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