Book an appointment for shorter waiting time
Due to the surge in COVID-19 cases, please expect a longer waiting time across all our channels – including walk-in service centres, in-home appointments and call centres. Your patience is appreciated.
How to find model code
Select from the menus below to find your model number.
- Sub Type
The latest Coronavirus (COVID-19) updates for our customers
Due to COVID-19, Samsung continues to adapt its practices to adhere to government guidelines and to protect the health of our people and customers. During this time, our customer care team is available to support your Samsung enquiries via the following channels: