Product Help & Support

Find additional info

  • Warranty

    Register your product and find out what's covered.

  • Smart Switch
    Smart Switch

    Receive a seamless transfer of contacts, photos, messages and more from your old device to your new galaxy with Samsung Smart Switch.

  • Track My Repair
    Track My Repair

    Find out your mobile device repair status

  • Remote Service
    Remote Service

    Take advantage of Remote Support
    for TVs, mobile phones and tablets.

  • Screen Replacements for Galaxy Smartphones
    Screen Replacements for Galaxy Smartphones

    Samsung has recommended retail pricing for screen replacements on certain Galaxy smartphones

  • Samsung Members
    Samsung Members

    Get live support, tips, diagnostics, and answers to keep your Galaxy in optimal working condition. Download Samsung Members today from Google Play Store

  • Samsung Kies

    Download Kies to synchronize Data between Devices

  • Samsung Smart View
    Samsung Smart View

    Discover a smarter viewing experience with the app that lets you seamlessly share content from your mobile and PC to your Samsung Smart TV

  • Software Upgrade
    Software Upgrade

    Keep your mobile up-to-date, safely and quickly

  • Smart Academy
    Smart Academy

    Join our FREE workshop for Tutorials on our SMART products.

  • Handy Tips for Samsung Smart TV
    Handy Tips for Samsung Smart TV

    Connecting Antenna and External Devices

  • News & Alerts
    News & Alerts

    For important products and service announcements.

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Samsung Concierge

Enjoy the freedom of switching to a new phone every year, a 30-day 1-to-1 exchange, convenient on-site service, fuss-free coverage and protection for your Samsung device

Samsung Concierge

Contact Us


Live Chat

Monday to Friday (Excluding Public Holidays)
9:00am - 7:00pm


We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.


1800-4252997For Mobile Device and Samsung Apps Enquiries

+65 69161260From Oversea

1800-7267864For other Products Enquiries

+65 69161261From Oversea

Monday to Sunday (Including Public Holidays)
8:00am - 8:00pm

* For any printer related enquiries, please visit HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Contact Us