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    Smart Switch

    Receive a seamless transfer of contacts, photos, messages and more from your old device to your new galaxy with Samsung Smart Switch

    Windows Update Information

    At Your Service

    A portal to register your warranty, request for a callback, schedule an appointment at our Service Centres and much more

    Screen Replacement for Smartphones

    Find out what is the recommended pricing for screen replacement of your Galaxy device.

    Galaxy Z Premier Service

    Your Galaxy Fold and Galaxy Z Flip comes with specialized customer care services designed to deliver the best possible foldable experience to our valued customers.

    Service Terms and Conditions – Data Related

    Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy

    7 Days In-Home Service

    Need a technical appointment? We are now available 7 days a week*!

    Galaxy Battery

    Check out how you can take better care of your battery through proper use and charge.

    Samsung Service Tracker

    Tracking your assigned Customer Service Engineer is now a breeze!

    Always-on care, for your device

    Seamless and trouble-free service for Galaxy customers through Samsung Members App and our 24/7 helpline

  • Members Icons
    Samsung Members

    Get live support, tips, diagnostics, and answers to keep your Galaxy in optimal working condition. Download Samsung Members today from Google Play Store

    SmartThings FAQ

    Getting started with Samsung SmartThings for Android and iOS that let you easily control, monitor and automate your home from the comfort at anywhere

    Remote Service

    Take advantage of Remote Support for TVs, mobile phones and tablets

    Samsung Smart View

    Discover a smarter viewing experience with the app that lets you seamlessly share content from your mobile and PC to your Samsung Smart TV

    Software Upgrade

    Keep your mobile up-to-date, safely and quickly

    Smart Academy

    Join our FREE workshop for Tutorials on our SMART products

    News & Alerts

    For important products and service announcements

  • Keep your Samsung Account secure
    Keep your Samsung Account secure

    Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.

Useful guide for Home Appliances

Home Appliances

Tips to use Smart TV

Smart TV

Contact Us


Live Chat

Monday to Sunday (Including Public Holidays)
Open 24 hours


We'll respond within 3 to 5 working days of your request.

Email to CEO

Contact the dedicated CEO's office.


For Mobile Device and Samsung Apps Enquiries

(1800 GALAXY S)

From other Product Enquiries

(1800 SAMSUNG)

From Overseas

For Mobile Device and Samsung App Enquiries
+65 69161260

For other Products Enquires
+65 69161261

Monday to Sunday (Including Public Holidays)
Open 24 hours

* For any printer related enquiries, please visit HP website .

Face-to-face support

Samsung Service Centres

Please take note on the revised operating hours for all our Service Centres during this period:

1) Causeway Point
2) Plaza Singapura
3) Vivocity
4) Westgate

Monday to Saturday - 11:00am to 07:00pm
Sunday and Public Holiday - 11:00am to 05:00pm

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