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    Smart Switch

    Receive a seamless transfer of contacts, photos, messages and more from your old device to your new galaxy with Samsung Smart Switch

    Windows Update Information

    At Your Service

    A portal to register your warranty, request for a callback, schedule an appointment at our Service Centres and much more

    Screen Replacement for Smartphones

    Find out what is the recommended pricing for screen replacement of your Galaxy device.

    Galaxy Z Premier Service

    Your Galaxy Fold and Galaxy Z Flip comes with specialized customer care services designed to deliver the best possible foldable experience to our valued customers.

    Service Terms and Conditions – Data Related

    Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy

    7 Days In-Home Service

    Need a technical appointment? We are now available 7 days a week*!

    Galaxy Battery

    Check out how you can take better care of your battery through proper use and charge.

    Samsung Service Tracker

    Tracking your assigned Customer Service Engineer is now a breeze!

    Always-on care, for your device

    Seamless and trouble-free service for Galaxy customers through Samsung Members App and our 24/7 helpline

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    Samsung Members

    Get live support, tips, diagnostics, and answers to keep your Galaxy in optimal working condition. Download Samsung Members today from Google Play Store

    SmartThings FAQ

    Getting started with Samsung SmartThings for Android and iOS that let you easily control, monitor and automate your home from the comfort at anywhere

    Remote Service

    Take advantage of Remote Support for TVs, mobile phones and tablets

    Samsung Smart View

    Discover a smarter viewing experience with the app that lets you seamlessly share content from your mobile and PC to your Samsung Smart TV

    Software Upgrade

    Keep your mobile up-to-date, safely and quickly

    Smart Academy

    Join our FREE workshop for Tutorials on our SMART products

    News & Alerts

    For important products and service announcements

  • Image of Note10 and Note10+ device placed side by side
    Galaxy Note10

    Get quick tips about Note10

Tips to use Galaxy Z Flip

Galaxy Z Flip device

With the global spread of Covid-19 impacting most communities, Samsung is adapting its practices to protect the health and well-being of our people and customers. As such, our call center is operating with limited resources and we have revised the operating hours for our services during this period.

For Call and Live Chat
operating Hours: 8:00am to 8:00pm

Alternatively, you may wish to use our self-help features on Samsung Members app or visit the following options below. We seek your kind understanding that we may take longer than usual to respond to you, and we apologise for any inconvenience this may cause.

For general product information and FAQs : CLICK HERE

For live chat with our agent : CLICK HERE

To find service centers : CLICK HERE

Contact Us


Live Chat

Monday to Sunday (Including Public Holidays)
8:00am to 8:00pm


We'll respond within 3 to 5 working days of your request.

Email to CEO

Contact the dedicated CEO's office.


For Mobile Device and Samsung Apps Enquiries

(1800 GALAXY S)

From other Product Enquiries

(1800 SAMSUNG)

From Overseas

For Mobile Device and Samsung App Enquiries
+65 69161260

For other Products Enquires
+65 69161261

Monday to Sunday (Including Public Holidays)
8:00am to 8:00pm

* For any printer related enquiries, please visit HP website .

Face-to-face support

Samsung Service Centres

Please refer to following for our Operational Hours :

Causeway Point / Vivocity
11:00am to 8:00pm (Monday ~ Sunday and Public Holidays)

Plaza Singapura / West Gate
11:00 am to 8:00 pm ( Monday ~ Saturday )
11:00 am to 5:00 pm ( Sunday and Public Holidays )

Contact Us