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Find additional info
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Smart Switch
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Receive a seamless transfer of contacts, photos, messages and more from your old device to your new galaxy with Samsung Smart Switch
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Windows Update Information
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At Your Service
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A portal to register your warranty, request for a callback, schedule an appointment at our Service Centres and much more
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Screen Replacement for Smartphones
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Find out what is the recommended pricing for screen replacement of your Galaxy device.
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Galaxy Z Premier Service
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Your Galaxy Fold and Galaxy Z Flip comes with specialized customer care services designed to deliver the best possible foldable experience to our valued customers.
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Service Terms and Conditions – Data Related
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Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy
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Galaxy Battery
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Check out how you can take better care of your battery through proper use and charge.
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Always-on care, for your device
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Seamless and trouble-free service for Galaxy customers through Samsung Members App and our 24/7 helpline
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Samsung Members
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Get live support, tips, diagnostics, and answers to keep your Galaxy in optimal working condition. Download Samsung Members today from Google Play Store
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SmartThings FAQ
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Getting started with Samsung SmartThings for Android and iOS that let you easily control, monitor and automate your home from the comfort at anywhere
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Samsung Smart View
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Discover a smarter viewing experience with the app that lets you seamlessly share content from your mobile and PC to your Samsung Smart TV
The latest Coronavirus (COVID-19) updates for our customers
With the global spread of Covid-19 impacting most communities, Samsung is adapting its practices to protect the health and well-being of our people and customers. As such, our call center is operating with limited resources and we have revised the operating hours for our services during this period.
For Call and Live Chat
operating Hours: 8:00am to 8:00pm
Alternatively, you may wish to use our self-help features on Samsung Members app or visit the following options below. We seek your kind understanding that we may take longer than usual to respond to you, and we apologise for any inconvenience this may cause.
For general product information and FAQs : CLICK HERE
For live chat with our agent : CLICK HERE
To find service centers : CLICK HERE
Contact Us
Online
Monday to Sunday (Including Public Holidays)
8:00am to 8:00pm
We'll respond within 3 to 5 working days of your request.
Contact the dedicated CEO's office.
Call
1800-4252997
(1800 GALAXY S)
1800-7267864
(1800 SAMSUNG)
For Mobile Device and Samsung App Enquiries
+65 69161260
For other Products Enquires
+65 69161261
Monday to Sunday (Including Public Holidays)
8:00am to 8:00pm
* For any printer related enquiries, please visit HP website .
Face-to-face support
Please refer to following for our Operational Hours :
Causeway Point / Vivocity
11:00am to 8:00pm (Monday ~ Sunday and Public Holidays)
Plaza Singapura / West Gate
11:00 am to 8:00 pm ( Monday ~ Saturday )
11:00 am to 5:00 pm ( Sunday and Public Holidays )