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We hope you are keeping well as the Covid-19 situation continues to evolve. At Samsung, the health and well-being of our customers, colleagues, partners and the communities within which we operate is a top priority. We have since made adjustments to our operations to ensure that we continue to serve you to the best of our ability.

Samsung Customer Service
Our Samsung Service Centres are continuing to operate. You can find a centre near you here. The centres are operating in adherence to safe distancing guidelines during the following hours:
Monday – Saturday: 11am to 7pm
Sunday and public holiday: 11am to 5pm
We have revised the operating hours for our call and live chat services as our call centre is operating with limited resources. The services are available daily based on the following operating hours:
Call: 8am to 8pm
Live Chat: 8am to 12am

For mobile device and Samsung apps enquiries: 1800-4252997(1800 GALAXY S)
For other product enquiries: 1800-7267864 (1800 SAMSUNG)
For Live Chat: Click here

Thank you for your patience and understanding during this time. We will continue to closely monitor the situation and adjust our operations as appropriate. Please take care of yourselves, your loved ones and our community.

The Samsung Singapore Team

Contact Us

Online

Live Chat

Monday to Sunday (Including Public Holidays)
8:00am to 12:00am

Email

We'll respond within 3 to 5 working days of your request.

Email to CEO

Contact the dedicated CEO's office.

Call

For Mobile Device and Samsung Apps Enquiries

1800-4252997
(1800 GALAXY S)

From other Product Enquiries

1800-7267864
(1800 SAMSUNG)

From Overseas

For Mobile Device and Samsung App Enquiries
+65 69161260

For other Products Enquires
+65 69161261

Monday to Sunday (Including Public Holidays)
8:00am to 8:00pm

* For any printer related enquiries, please visit HP website .

Face-to-face support

Samsung Service Centres

Please take note on the revised operating hours for all our Service Centres during this period:

1) Causeway Point
2) Plaza Singapura
3) Vivocity
4) Westgate

Monday to Saturday - 11:00am to 07:00pm
Sunday and Public Holiday - 11:00am to 05:00pm

Contact Us