Samsung Care+,
A worry-free total care service

Plan for the unplanned with extended coverage

Buy now
Young woman holding a smartphone in front of her chest with both hands is shown smiling with her eyes closed. Beside the woman a smartphone screen shows the Samsung Care+ logo. Below the logo text reads: 50% savings on out-of-warranty repairs, Guarantee additional $100 overtrade, and Service support at your doorstep. Young woman holding a smartphone in front of her chest with both hands is shown smiling with her eyes closed. Beside the woman a smartphone screen shows the Samsung Care+ logo. Below the logo text reads: 50% savings on out-of-warranty repairs, Guarantee additional $100 overtrade, and Service support at your doorstep.

Stay worry-free with 50% off!

Stay worry-free with 50% off!

Samsung Care+ Screen Care comes with free screen protector replacement and one-time screen replacement at only $100! Pre-order your new Galaxy Z Fold4 | Flip4 5G and get 50% off 2-year Samsung Care+ today.

*Terms and conditions apply.

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Two foldable Samsung Galaxy smartphones are positioned sitting upright in Flex mode. Two foldable Samsung Galaxy smartphones are positioned sitting upright in Flex mode.
  • Samsung Care+

Accidents happen but Samsung Care+ has you covered

Enjoy peace of mind with Samsung Care+, a wide-ranging mobile care plan for your new Galaxy device. You’ll stay worry-free beyond the standard warranty, with complete protection for all accidental breakage and breakdown for up to 2 years. Whatever happens, our Galaxy experts will work to help get you back on track.

And with the new Samsung Care+ Screen Care for your Galaxy Z Fold4 | Z Flip4 5G, you no longer have to worry about any accidental damage to your screens.

View of person's feet balancing precariously on a wobbly kitchen stool is shown. Stool is shown tilting to the right, and the person's smartphone is shown in mid-air falling to the ground. View of person's feet balancing precariously on a wobbly kitchen stool is shown. Stool is shown tilting to the right, and the person's smartphone is shown in mid-air falling to the ground.

Here's what's covered

Smartphone is shown with its bottom left corner making contact with the ground. Screen is shown cracked and broken. After, the same smartphone is shown without a cracked and broken screen. Genuine parts, authorized SVC repairs, device repair, water damage and extensive cost savings icons encircle the smartphone. Smartphone is shown with its bottom left corner making contact with the ground. Screen is shown cracked and broken. After, the same smartphone is shown without a cracked and broken screen. Genuine parts, authorized SVC repairs, device repair, water damage and extensive cost savings icons encircle the smartphone.

50% savings on out-of-warranty repairs1

Get 50% savings on an out-of-warranty repair such as cracked screen, liquid damage, cosmetic repair, and more

Service support at your doorstep1

Receive personalised assistance and repair right at your doorstep

Extended warranty

Protect your phone with a 2nd year warranty when you sign up the Samsung Care+ (24-months) plan

24/7 remote support

Enjoy always-on service care 24/7 via Samsung Hotline and Live Chat

Free one-time Screen Protective Film replacement

Enjoy a complimentary one-time Screen Protective Film replacement. Exclusively for Galaxy Z Fold4 | Flip4 5G and Galaxy Z Fold3 | Flip3 5G.

One-time Screen Replacement

Enjoy one-time Screen Replacement at only $100 under Samsung Care+ Screen Care. Exclusively for Galaxy Z Fold4 | Flip4 5G.

Coverage details



Device

 12 Months 24 Months

Retail Price

Retail Price

Samsung Care+ Screen Care

Z Fold4 5G

 $177 $353

Z Flip4 5G

 $121 $241

Samsung Care+

Z Fold3 5G

 $201 $353

Z Flip3 5G

S22 Series 5G

 $101 $202

S21 Series 5G

S20 Series

Note20 Series

A73 5G, A53 5G, A52s 5G, A52 5G and A33 5G

 $51 $101

A22 5G, A32 5G, M32, A31, A13, A12, A11 and M21

 $31 $61

Tab S8 Series

 $101 $202
  • Please refer to approximate service fees here
  • Samsung Care+ prices are subject to change without notice.
  • Samsung Care+ coverage may vary by country, model and deductibles may apply.
Terms & Conditions
Privacy policy

How is our service comparable to competitors and basic warranty?

  • Basic manufacturer warranty covers :

    Read about our basic warranty here.

  • Services include:
    • 50% savings on out-of-warranty repairs (up to 2 times for 24M policy)1
    • Service support at your doorstep (up to 2 times for 24M policy)1
    • Diagnostic device checks
    • 24/7 remote support (via Samsung Hotline and Live Chat)
    • 12 months extended warranty for SC+ (24 months)
    • 1 time complimentary screen protective film replacement (up to 2 times for 24M)*
    • 1 time screen replacement at $100 for cover screen or main screen (within SC+ coverage duration )**

    *Exclusively for Galaxy Z Fold4 | Flip4 5G and Galaxy Z Fold3 | Flip3 5G.
    **Exclusively for Galaxy Z Fold4 | Flip4 5G

    • Loss of the product
    • Deliberate damage
    • Cosmetic damage
    • Pickpocketing or theft of any kind
    • Lack of reasonable care
    • Damages resulting from normal wear and tear

How and where to buy

Getting covered is easy. You can buy Samsung Care+ with your new Galaxy device or within
60 days of your device activation. Just choose one of the online or offline options below.

1. Buy Samsung Care+ with your new purchase

From our samsung.com, select the Samsung Care+ plan for your new Galaxy and add it to your cart. Head to the checkout to buy your device and Samsung Care+ plan at the same time.
Get 50% off Samsung Care+! Applicable for Galaxy Z Fold4 | Flip4 5G, S22 Series 5G, S21 FE 5G and A73 5G*

*Promotion valid till 31 Mar 2023. Only valid as a purchase with device purchase at checkout on Samsung Online Store.

Buy now

2. Add Samsung Care+ within 60 days of your purchase

Log in and input your IMEI number and select the Samsung Care+ plan for your device. Go to checkout to purchase your Samsung Care+ plan.

Go to site

3. Visit Samsung Experience Store near you to buy Samsung Care+

A Samsung professional will help you find out your device status and purchase Samsung Care+ at your nearest Samsung Experience Store. Head to checkout to purchase your Samsung Care+ plan. Our sales expert will register your device through our retail portal.

Search nearby

How to claim your benefits
with Samsung Care+

A Samsung professional will help you find out your device status and purchase Samsung Care+ at your nearest Samsung Customer Service.

Step 1

Oops! You’ve dropped your device on your way to work- and to your dismay, the screen seems to be shattered. What should you do?

Step 2

If you are already a Samsung Care+ member, rest easy. We can restore your device quick and easy.

Step 3

Visit your nearest Samsung Customer Service for authorized, convenient repair services provided by our trained professional.

Step 4

Your 50% discount is applied on-site after the repair is finished without additional paperwork required. You can get going right back on track.

Contact us here.

Call 1800 – GALAXYS (4252997) or email sg.customerservice@samsung.com

Make a claim or check your coverage.
For more information, go to www.samsung.com/sg/support/

It’s easy to find your IMEI number

To make a claim or check your coverage, you'll need your 15-digit IMEI number ready. Here’s how to find it:

Method 1

Dial *#06# from your phone. Your IMEI number will appear on your screen.

50% savings on out-of-warranty repairs 50% savings on out-of-warranty repairs

Method 2

On your phone, go to Settings and then tap "About phone". Look for your IMEI number on the screen. Press and hold your finger on the IMEI number to copy it to your clipboard.

Additional $100 overtrade Additional $100 overtrade

Method 3 (tablets only)

Your IMEI, serial number and model number may be printed on the back of your tablet.

Service support at your doorstep Service support at your doorstep

Start here.
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Frequently Asked Questions

¹ Limited to one-time for Samsung Care+ (12-months) and two-time for Samsung Care+ (24-months).

² Discount off out-of-warranty repair cost (One-time/Two-time) based on Samsung Care+ (12 months/24 months) Plans respectively.