Make your smart home truly yours with Bespoke AI
Terms & Conditions
*Promotion is only valid for customers who purchase selected Samsung products during the promotion period from 10 July – 10 September 2025 on Samsung Online Store (including Samsung Official Store on Lazada Singapore, Samsung Brand Store SG on Shopee Singapore, and Samsung Singapore on TikTok Shop), selected authorised consumer electronics and IT stores, and is subject to stock availability. To qualify for the bundle package(s), all purchased products must be from the same store and made on the same day to the same delivery address. Multiple invoices are allowed if the purchases are made in the same location, on the same day. Free gift(s) may only be redeemed on Samsung Digital Appliances Online Redemption Portal, during the Redemption Period from 11 August – 30 November 2025 and upon submission of valid Redemption Documents. Check in-store for more details. Redemption terms and conditions apply. No extension of Redemption Period will be allowed. Samsung reserves the right to reject any redemption that is not submitted with the Redemption Documents or in accordance with these terms. Gift(s) are while stocks last and are not exchangeable for cash or in-kind. Payment must be made in full or hire purchase approved before redemption is allowed. Samsung reserves the right to replace any gift with any item of similar or other value. Promotion is applicable to end-consumers only; not applicable to trade, corporate, or bulk purchase. Employees’ Purchase Programme (EPP) and staff purchases are not eligible for free gift(s) or bundle package(s). Display units are excluded from receiving free gift(s) and bundle package(s). Each customer can redeem gifts for a maximum of 4 product purchases. Products purchased under promotion are not eligible for exchange and/or refund, save in accordance with warranty terms. Samsung reserves the right to amend these terms and conditions without prior notice and without assigning any reason. Premium Slider Stacking Kit is only compatible with WW75TA046TE/SP, WW80T534DTT/SP, WW80T754DWH/SP, WW90T754DWH/SP, WW10T784DBX/SP, WD10T784DBX/SP, WD80TA046BE/SP, WD90T634DBN/SP, WD90T754DBX/SP
Family Hub™ requires an internet connection and the Family Hub™ App. Apps and services are subject to change without notice. Family Hub™ App is compatible with Android 6.0 and higher or iOS 10.0 and higher. Data usage fees may apply.
1 - Available on Android and iOS devices. Wi-Fi® connection and Samsung account login are required. Available for specific models through a Wi-Fi® update. Results are based on internal testing and may vary depending on the usage condition and patterns.
2 - Energy usage is reduced by optimising the compressor speed and operation and adjusting the fridge temperature. Results are based on internal testing and may vary depending on the usage condition and patterns.
3 - Based on internal testing, verified by KATRI (Korea Apparel Testing & Research Institute), on a DF24*B9***** / DF18*B8***** model, using AI custom drying on a KS C IEC 61121 fabric, 3 blended shirts, with an external temperature of 23±2°C and a relative humidity of 55±10%. When AI Energy Mode is turned on, with “Maximum saving” selected, the energy consumption is reduced by more than 15%, compared to when it is turned off.
4 - Can be applied when the selected washing temperature is 20 ~ 40°C. Based on internal testing on the WW11BB944AGB model in normal usage conditions. Results: Power consumption without AI Energy Mode = 0.539 KWh. Power consumption with AI Energy Mode = 0.145 KWh. Results may vary depending on the actual usage conditions.
5 - Based on internal testing using the SuperSpeed course to dry a 5kg load. Results: Power consumption without AI Energy Mode = 950Wh. Power consumption with AI Energy Mode = 720Wh. Results may vary depending on actual usage conditions.
6 - Based on internal testing on AJ018DBAPKF/SP and AJ045DCJ2KF/SP models, comparing AI energy mode vs AI auto mode. Requires SmartThings App and Samsung account login. Actual savings may vary by usage patterns and environment.
7 - Bixby is Samsung's brand of Internet of Things (IoT) voice assistant. Its service availability may vary depending on the country, language, and dialect. **Supported in the following languages: English (US, UK, India), Korean, Spanish (Latin America, Europe), French, German, Italian and Portuguese (Brazil). The following scenario is based on English (US) and may vary depending on user language settings.
8 - Requires a dedicated sous vide cooking bag, which is not included with the oven.
9 - Requires installation of SmartThings App on compatible Android or iOS device, with Android 6.0 and higher or iOS 10.0 and higher, and Wi-Fi® connectivity to the mobile device. Wi-Fi® connection and Samsung account login are required.
10 - Only available when used in combination with a Samsung hood.
11 - Based on internal testing comparing the water temperatures and cycle times of the factory setting and AI Energy mode for the Pots & Pans program. Results may vary depending on the actual usage conditions. AI Energy mode can be used for the following washing cycles: Intensive, Express, Extra Silence, Pots & Pans, Plastic and Auto. Results are based on internal testing and may vary depending on the usage condition and patterns.
12 - Price for each Bespoke Refrigerator will vary depending on the selection of colour panels and finish, and option for further customisation with designs from Bespoke Creators Collection, Bespoke Wallpaper Collection, or Design Your Own. Top up cost for design customisation is fixed for each Bespoke Refrigerator type and applicable for full or partial design customisation. Check in-store for more details.Any requirement to change the direction of door should be made prior to delivery. Additional charges may apply for subsequent door reversal request.
13 - Any requirement to change the direction of door should be made prior to delivery. Additional charges may apply for subsequent door reversal request.
14 - Additional colour panels can be purchased separately and installed by a qualified technician. Additional charges may apply for re-installation of colour panels.
15 - A pairing kit (RA-C07KAAGG) is available to pair two Bespoke Refrigerator units. Pairing kit is optional and sold separately as an accessory.
16 - The provision and installation of Bespoke design customisation is solely undertaken by a third party. Samsung makes no warranty and has no responsibility or liability with regard to the aforementioned. For more information, check in-store or contact Samsung Customer Care Hotline at 1800-726-7864. Any further dispute and/or issues relating to the provision and installation of the Bespoke artwork decal should be referred to the third party for resolution.
17 - Wi-Fi connection and Samsung account login required to access the AI Home, our network-based service, including apps, and other smart features available through your refrigerator. You may need to use a separate device e.g. your laptop/desktop or mobile device, to create/log into a Samsung Account. If you choose not to log-in, you will not be able to enjoy any features available on the AI Home, such as the services available on the SmartThings App and the phone call features. Recipe recommendations and Bixby accessible through the AI Home utilise AI (based on deep learning models, which may be updated periodically to improve accuracy). To access your AI recipe recommendations, click on the 'Food' service within the SmartThings App in the AI Home menu. Appliances must be connected to the refrigerator via the SmartThings App and using the same Samsung account.
18 - You can select the door opening level using the SmartThings App (SmartThings is available on Android and iOS devices. Wi-Fi connection and Samsung account login required). The ‘Wide-open’ option automatically opens the door by an angle of 80 degrees or more, but the door does not close automatically. The ‘Semi-open’ option reduces the force required to open the door, and automatically closes the door after a certain period of time if the door is left open. The actual angle that the doors open may vary due to the installation circumstances and usage conditions, like storing heavy items in the door bins.
19 - Water Pitcher is BPA-free. Bisphenol A (BPA) is found in polycarbonate plastics and epoxy resins, which are often used in food and beverage containers, and has been linked with possible adverse health effects.
20 - Based on internal testing of the cycle time when drying an IEC 3kg load with Cotton cycle. Results: BESPOKE AI Laundry Combo model with a heat pump (WD21B6400KV) = 78 minutes vs. WD21B6400KV/** combo model with a condenser = 202 minutes, which is a reduction of 60%. Individual results may vary based on actual load contents.
21 - Based on the severity of washing action index of the WA80F/24 model, compared to a Samsung conventional washing machine. Results may vary depending on the actual usage conditions.
22 - Based on the InterTek report on a WA80F/24 model for the Hygiene Steam course. Removes 99.9% of certain bacteria, including Staphylococcus aureus and Escherichia coli. Individual results may vary.
23 - Based on internal testing; results provided to and interpreted by Intertek. When the Normal mode is operated, the odour concentration is reduced by over 99% (based on the average deodorisation rate of 17 gases). Results may vary depending on the actual usage environment.
24 - Based on testing (by attaching a cotton fabric (8×8cm) contaminated with a virus to five shirts and running the sterilisation course) by the preclinical laboratory of the College of Pharmacy, Korea University; results showed a reduction by 99.9% of certain viruses, including Influenza A, Adeno (ICHV - Infectious canine hepatitis virus), Corona (PEDV - Porcine epidemic diarrhoea virus), Herpes (IBRV - Infectious bovine rhinotracheitis virus), Entero, Rhino, Rota, Influenza B, Hepatitis A and Norovirus. Results may vary depending on the actual usage environment. Based on testing (by attaching a cotton fabric (10×10cm) contaminated with bacteria to five shirts and running the sterilisation course) by Intertek; results showed a reduction by 99.9% of certain bacteria, including Staphylococcus aureus, Escherichia coli, Pseudomonas aeruginosa, Klebsiella pneumoniae, MSRA, Pneumococcus, Diphtheria, Legionella and urinary tract infection. Results may vary depending on the actual usage environment
25 - Based on testing by SLG Prüf- und Zertifizierungs GmbH, in accordance with the IEC 62885-4 Cl.5.8 standard, using a handheld type vacuum cleaner (with no brush) in Jet mode. The results were compared to cordless stick vacuum models available on the market with a stated suction power within 15% of the actual suction power of the Samsung model tested by SLG. Based on sales data between January 2024 and June 2024 as compiled by an independent market research institute. Results may vary depending on actual usage.
26 - The stated run time applies to the minimum power level setting with a non-motorised tool attached. Time stated refers to sum of run-time for two batteries available for selected models. Results may vary depending on actual usage.
27 - Based on testing by SGS-IBR Laboratories, in accordance with the ASTM F3150 standard, using Jet Mode. Results may vary depending on actual usage. Compared to our non-HEPA filter model. Refers to dust particles with the size of 0.3µm or above.
28 - Based on testing by the Korea Testing Laboratory, in accordance with the IEC62885-4: 2020 standard. Measured at the inlet of the non-motorised tool when the dustbin is empty, using Jet Mode and a large capacity battery that is fully charged. Results may vary depending on actual usage.
29 - Based on internal testing, in accordance with the IEC 62885-4 CL.5.8 standard. Measured at the inlet of the non-accessorised tool, using Jet Mode and a battery that is fully charged. Results may vary depending on actual usage.
30 - Tested based on IEC 62885-2, CL.5.11 using the maximum power level setting by SLG Prüfund Zertifizierungs GmbH. Results may vary depending on actual usage.
31 - The measured temperature ranges from 50 to 60°C.
32 - The actual emptying interval will depend on individual usage and environmental factors.
33 - Robot Vacuum: Based on our deep learning model trained using predefined set of data and may yield incomplete or incorrect information. New datasets may be introduced to our learning model from time to time to enhance its accuracy. / Stick Vacuum: The updated functions of AI Cleaning Mode 2.0 can be activated after registering the stick vacuum cleaner on the SmartThings App. The operation of AI Cleaning mode 2.0 may be limited in certain environments, such as when the All-in-one Clean Station is unplugged or WiFi connection is unstable or the Bluetooth connection status between the stick vacuum cleaner and the All-in-one Clean Station is unstable. In such cases, it operates in AI Cleaning mode 1.0. If AI Cleaning mode 2.0 does not work frequently, please move the All-in-one Clean Station to a space without obstacles nearby. To enable continuous function updates, keep the Wi-Fi in the house on at all times. The ability to identify different cleaning environments and the time it takes to change the settings can be affected by environmental conditions.
34 - The measured temperature of the steam is 100°C.
35 - Based on internal testing. Tested on the AR12TXCAAWKEU model compared with the Samsung conventional AQ12EASER model, measuring the time taken to reduce the room temperature from 33°C to 25°C.
36 - It can be used when linking a Samsung smartphone with Samsung software One UI version 4.0 or later and a wearable device that supports Wear OS: Galaxy Watch 4 or later, Fit 3 or later, Galaxy Ring.
37 - Tested by Intertek for anti-bacteria properties, the Chungbuk National University (Korea), witnessed by Intertek, for anti-virus properties, the Japan test lab (ITEA) for anti-allergy properties and theKorea test lab (KITECH) for PM2.5 dust collection. The filter performance is based on testing of the filter material and not a specific model. Data has been measured under specific testing conditions and may vary depending on environmental factors and individual use.
38 - Tested by Samsung in accordance with internal protocols. Results provided to and interpreted by Intertek for organisms (Escherichia coli ATCC 8739, Staphylococcus aureus ATCC 6538).
Featured MyBespoke (personalised) refrigerator design decals are for inspiration purposes only, and not for actual sale. For more information on the Bespoke Refrigerator customisation, consult a sales representative from selected consumer electronics and IT stores.
