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Frequently Asked Questions
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Q1. Why should I shop on Samsung.com during Black Friday?
Black Friday on Samsung.com is about more than discounts—it’s the best time to step up to Samsung’s selected premium AI-powered Smartphone, TVs and monitors lineup with exclusive perks you won’t find elsewhere. This Black Friday, enjoy smarter upgrades and exclusive perks — only on Samsung.com Black Friday offer page.
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Q2. When do Samsung Black Friday deals start—and when’s the best time to buy?
Samsung Black Friday runs from 7 Nov 00:00 a.m to 1 Dec 23:59 p.m.
Every Monday & Friday – Feature limited-time offers on selected smartphones, TVs, and monitors models.
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Q3. What is Samsung Rewards, and how can I earn, check, or use my points?
Samsung Rewards is an exclusive benefit available only to Samsung.com members.
- - Earn & Save Smart
Once you sign up to Samsung.com and make purchases, you’ll receive a certain percentage of Rewards Points based on your purchase amount. Your accumulated points can be used immediately when buying products to enjoy instant discounts.
- - Earn & Save Smart
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Q4. Do you offer free delivery?
Free delivery is available for eligible products purchased on Samsung.com/sg. Terms and conditions apply. Kindly find more information at delivery FAQ page.
Terms and Conditions
* This Promotion is valid on selected products (while stocks last) from 7 Nov 2025, 12:00 a.m. to 1 Dec 2025,11:59 p.m.
^ Receive up to 80,000 Samsung Rewards Points with the purchase of selected products from 7 Nov 2025 12:00 a.m to 1 Dec 2025, 11:59 p.m. Customers need to be Samsung Rewards members and signed in with their Samsung Accounts to be awarded with the additional Samsung Rewards Points.
+ This Promotion will commence on 10 November 2025, 12:00 a.m., and will continue until 31 December 2025, 11:59 p.m. Notwithstanding the foregoing, this Promotion is limited to the first 450 qualifying transactions made on the Samsung Online Store, including Samsung Singapore Shop App, but excluding Samsung Enhanced Partnership Stores (e.g., Samsung Business Shop, Student Shop) (excluding Employee Purchase Portal(s)) (each, an “Eligible Platform”). Under this Promotion, each customer who spends at least $1,000 on an Eligible Platform will be entitled to $80 off when such customer checks out via VISA Instalments payment method with eligible Trust Bank Credit Cards only.
In the event of refund / return, products purchased under any of the foregoing promotions will be subject to deduction of the discounted value.
Samsung reserves the right to reject an order if Samsung believes, in its sole discretion, that the participation in any of the foregoing promotions is not in accordance with these Terms & Conditions.
Samsung reserves the right to amend these Terms and Conditions and/or amend, suspend or terminate any of the foregoing promotions at any time without prior notice and without assigning any reasons.
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