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Downloads & ManualsExpand

Quick Guide

6.63 MB, pdf, ENGLISH

2 Jun, 2014

Other Manuals

Firmware

  • Upgrade File(USB type)

    All OS, 713.83 MB, exe, MULTI LANGUAGE

    Version : 1118.0

    8 May, 2014 tooltipbox

    Close tooltip pop-up
    1. Title
    Firmware to upgrade by USB
    2. Applicable Model
    LED TV F7000, F8000 series and PDP F8500 series
    3. Carrier or Corporate Customer
    for EU/CIS region
    4. Description
    T-FXPDEUC-1118.0
    Firmware Update User Manual

    All OS, 0.41 MB, pdf, MULTI LANGUAGE

    Version : 1.0

    5 Feb, 2014

Environment

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  • dontmezwid 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hi, These will be announced well in advance of their release date but we do not have any dates yet. Thanks.

    Describe the issue

  • Mesh 10 months ago

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi, The Evolution kit for this years F series TV is not released yet. This will not be released until next year. Thanks

    Describe the issue

  • 1 Answers

    Ethernet speed

    Mesh 10 months ago

    What is the Ethernet (LAN) speed. Will the Ethernet receive packets at 1gb? 10mb ?

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi, The ethernet speed is the speed that your internet is reaching the TV. It is recommended that your TV receives no less than 4 mpbs for all of your apps to be working correctly. Thanks.

    Describe the issue

  • Sonny 8 months ago

    a) When I connect the TV to the Internet, it is quite time consuming to type-in web address, etc., by using the remote controls provided. b)Sometimes I would like to show the information on my PC's screen to my wife. However, she prefers to see on TV because of her eyesight. My TV and the PC are wirelessly connected to a hub.

    Describe the issue

    Answers

    Samsung E-Support 8 months ago

    Hi Sonny, Yes the wireless keyboard VG-KBD2000 is compatible with this TV. Unfortunately it is not possible to control with TV with your PC. Thanks.

    Describe the issue

  • MR.CAN 8 months ago

    Describe the issue

    Answers

    Samsung E-Support 8 months ago

    Hi, There is no difference between these two models. Thanks

    Describe the issue

  • Gavin 5 months ago

    The light affect on my f7000 is not working (samsung logo) how do I get an engineer to come out and fix it. My TV is only 3 weeks old.

    Describe the issue

    Answers

    Samsung E-support 4 months ago

    Hi Gavin, To book a service on your TV call our AV Support Team on 0330 726 7864. Thanks.

    Describe the issue

  • Sarah 3 months ago

    Intermittent loss of sound, have changed sky box, tried all leads, not sure what else to try. We have a samsung wireless soundbar connected too.

    Describe the issue

    Answers

    Samsung E-Support 3 months ago

    Hi Sarah, Which wireless soundbar do you have? You could try doing a sound test on the TV, 1: Press the menu button on the remote 2: Press support 3: Press self diagnosis 4: Press sound test Then please follow on-screen instructions. If the sound is dropped during this, then you will need get your TV repaired. Hope this helps.

    Describe the issue

  • riggers41 2 months ago

    Describe the issue

    Answers

    Samsung E-Support 2 months ago

    Hi, Due to the nature of this enquiry, I would advise that you contact your local service centre to speak to an engineer. Please check out this link to find your nearest service centre http://www.samsung.com/uk/support/servicelocation/. Hope this helps.

    Describe the issue

  • Gyula 2 weeks ago

    After upgrading firmware to version 1118, the "Standby Auto Tuning" feature is always active, even if it is switched to "Off". This bug is quite annoying because the TV reloads the lots of unwanted channels during the nighttime.

    Describe the issue

    Answers

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If you have any comments about our service and products, please write to our customer support team.
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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

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Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
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0330 numbers are included in your free usage if eligible or cost the same as calling a landline

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CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
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If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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