My phone is not being recognised in the COM port for File Manager/PC Studio.
After installation when the File Manager program is accessed the following message may appear:
To resolve this the user must find out which port the cable is attached to by opening control panel/system/hardware/device manager
The cable will show as a Samsung modem. Right click on this and open the properties page. Select modem and the port this device is connected to can be read. In the PIM and file manager program select file/set up (see below)
Change to the same port from device manager (see above)
Click OK . If still not being recognised, please check that you have the compatible cable for the phone.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
0800 545 545
Tanzania 0800 780089
Uganda 0800 300 300
DRC 499 999
0800 726 7864
Ghana 0800 100077
Ivory Coast 8000-0077
Cameroon 67095 0077
0860 726 7864
Zambia 0211 350 370 / 3434
Namibia 08 197 267 864
Mauritius 800 2550
Reunion 02625088 80
Zimbabwe 0808 0204
* For any printer related enquiries please visit the HP website .
Search the nearest Samsung Service Centres in your area