Side by Side Heladera SpaceMax 716L

Gris 716 L
RS27T5200S9/BG

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Dimensiones

  • Ancho

    912 mm

  • Alto

    1780 mm

  • Profundidad

    851 mm

Asegurate de que entra

Medí tu espacio para evitar devoluciones. Tené en cuenta todos los puntos estrechos y el camino para una entrega sin problemas.

Empezá a medir
Side by Side Heladera SpaceMax 716L
Gris 716 L

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Destacados

SpaceMax

SpaceMax™ Technology

Diseño moderno

Diseño moderno

Digital Inverter

Digital Inverter

Características

Más grande por dentro y mismo tamaño por fuera

SpaceMax™ Technology

Almacená todos tus alimentos con un espacio de 716 litros netos*. Su exclusiva tecnología SpaceMax ™ permite que las paredes sean mucho más delgadas ya que utiliza una cantidad mínima de aislamiento de alta eficiencia. Por lo tanto, crea más espacio de almacenamiento sin aumentar las dimensiones externas ni comprometer la eficiencia energética.

* La capacidad es diferente para cada modelo.

Diseño perfecto, armonioso y elegante

Diseño moderno

Dale a tu hogar una apariencia moderna y distinguida. Su aspecto elegante y prolijo encaja a la perfección con tus muebles y electrodomésticos. También tiene hermosas puertas planas con un pequeño dosificador de agua y manijas empotradas que no sobresalen ni estorban.

Funciona por más tiempo, más silenciosa y utiliza menos energía

Digital Inverter

La tecnología Digital Inverter ajusta automáticamente la velocidad del compresor según la demanda de frío de acuerdo a 7 niveles. Utiliza menos energía, minimiza el ruido y reduce el desgaste, generando un rendimiento de mayor durabilidad. También ofrece la mayor durabilidad** de la industria y 10 años de garantía.

La extensión de garantía a 10 años en el motor o compresor –para lavarropas o heladeras, respectivamente– aplica a todos los productos Inverter comprados a partir del 1/12/2022; aquellos adquiridos previo a esta fecha mantienen los 10 años de garantía comunicados oportunamente. La vigencia de este beneficio dependerá de la fecha de compra, sin importar los materiales promocionales (etiquetas informativas) que figuren en el producto al momento de adquirirse.

Comida siempre fresca

All-Around Cooling

Asegurate de que todos tus alimentos estén bien refrigerados, donde sea que estén en la heladera. El sistema All-around Cooling comprueba continuamente la temperatura y genera aire frío. Enfría la heladera de manera uniforme, de esquina a esquina, por lo que cada alimento permanece fresco por más tiempo.

Más hielo, más espacio libre

In-door Ice Maker

Conseguí más espacio para almacenar más comida, pero seguí teniendo suficiente hielo con el Indoor Ice Maker. Al estar integrado en la puerta, te brinda más espacio de almacenamiento, liberando espacio en el estante del freezer, pero puede hacer y almacenar mucho hielo. Su cubierta de plástico transparente te permite ver cuánto hielo queda.

Menos espacio desperdiciado, más almacenamiento

Flat Duct

Obtené más espacio sin poner en riesgo el rendimiento. A diferencia de los conductos convencionales, la delgada ventila de enfriamiento en la pared posterior es completamente plana, lo que reduce el espacio muerto y brinda más espacio para almacenar comida. Enfría y ventila con la misma eficacia, de esa manera todo se mantiene fresco y sabroso.

Rápido enfriamiento y congelación al momento

Power Cool/Power Freeze

Disfrutá de un rápido rendimiento de refrigeración. Con solo tocar un botón, Power Cool sopla aire intensamente frío en el refrigerador para enfriar rápidamente sus alimentos o sus bebidas favoritas. Y Power Freeze sopla aire muy frío al congelador. Es ideal para congelar o mantener congelados los alimentos y hacer hielo.

Instalación Remota

Con nuestra herramienta Visual Support te asesoraremos en la instalación y configuramos tu equipo de forma remota. Un técnico te guiará mediante la cámara de tu celular para dejar tu heladera lista para disfrutar. Este servicio es completamente gratis y seguro.*

* Servicio de asesoramiento gratuito para la de instalación y configuración remota de para tu dispositivo Samsung. Para acceder a este beneficio contactate con el Samsung Contact Center 0800 555 7267 de 8 a 20hs. Requiere un celular con conexión a Internet y capacidad para video llamadas. Para más información ingresar en https://www.samsung.com/ar/support/. Samsung Electronics Argentina S.A. CUIT 30-68412579-2 con domicilio en Bouchard 710, Piso 7 CABA.

* Servicio de asesoramiento gratuito para la de instalación y configuración remota de para tu dispositivo Samsung. Para acceder a este beneficio contactate con el Samsung Contact Center 0800 555 7267 de 8 a 20hs. Requiere un celular con conexión a Internet y capacidad para video llamadas. Para más información ingresar en https://www.samsung.com/ar/support/. Samsung Electronics Argentina S.A. CUIT 30-68412579-2 con domicilio en Bouchard 710, Piso 7 CABA.

Especificaciones

  • Bruto

    801 L

  • Neto Total

    716 L

  • Ancho Neto

    912 mm

  • Altura con bisagra

    1780 mm

  • Profundidad neta con manija

    851 mm

  • Peso Neto

    131 kg

  • Tipo de enfriamiento

    All around cooling

  • Estantes (Total)

    4 EA

  • Bruto

    801 L

  • Freezer Bruto

    292 L

  • Heladera Bruto

    509 L

  • Neto Total

    716 L

  • Freezer Neto

    217 L

  • Heladera Neto

    499 L

  • Dimensiones Netas (AnchoxAltoxProfundidad)

    912 x 1780 x 851 mm

  • Ancho Neto

    912 mm

  • Altura con bisagra

    1780 mm

  • Altura sin bisagra

    1744 mm

  • Profundidad neta con manija

    851 mm

  • Profundidad neta sin manija

    851 mm

  • Profundidad neta sin puerta

    735 mm

  • Ancho del empaque

    970 mm

  • Altura del empaque

    1930 mm

  • Profundidad del empaque

    901 mm

  • Net Weight (kg)

    131 kg

  • Peso del empaque

    141 kg

  • 20/40/40H (Contenedor)

    28 (40H)

  • Tipo de enfriamiento

    All around cooling

  • CoolSelect Zone™

    No

  • Estantes (Total)

    4 EA

  • Compartimiento para lácteos

    No

  • Can Carry

    No

  • Estante para vinos

    No

  • Compartimientos en puerta

    5 EA

  • Iluminación LED interior

    Top LED

  • Control de humedad (cajón de frutas y vegetales)

    No

  • Material del estante

    Tempered Glass

  • Cajones para frutas y verduras

    2

  • Estantes (Total)

    5 EA

  • Compartimientos en puerta

    2 EA

  • Fábrica de hielo

    Auto Indoor Icemaker

  • Iluminación LED interior

    Top LED

  • Cantidad de cajones

    1 EA

  • Alarma de puerta abierta

    Sí

  • Refrigerante

    R600a

  • Bloqueo y clave

    Sí

  • Dispenser de agua con filtro

    Sí

  • Estación de bebidas

    No

  • Tipo de display

    Inside-Ref, Side (LED)

  • Manija de la puerta

    Recess

  • Color

    Refined Inox

  • Tipo de dispenser

    I&W Dispenser

  • Tipo de puerta

    Flat

  • Eficiencia energética

    C

  • Electrodoméstico Independiente

    Sí

Reseñas

Side by Side Heladera SpaceMax 716L

4.3

Recomendado por 86% de los clientes.

Escribir una reseña
5 estrellas 67%
4 estrellas 18%
3 estrellas 5%
2 estrellas 2%
1 estrellas 8%
Características 4.1
Resumen de reseñas de IA
  • Los clientes destacan el interior espacioso y la capacidad de almacenamiento generosa como fortaleza principal del refrigerador.
  • Muchos elogian el diseño elegante con puertas sin manijas y acabado acero inoxidable negro que complementa la cocina moderna.
  • Varios aprecian el dispensador integrado de agua y hielo, así como el fabricador de hielo montado en la puerta que maximiza espacio.
  • Los clientes reportan excelente consistencia de temperatura y mantienen los alimentos frescos de manera confiable.
  • Algunos mencionan problemas ocasionales con el fabricador de hielo o fallos del compresor después de varios años de uso.
Generado por IA a partir de reseñas de clientes, que pueden incluir reseñas con incentivos.

Reseñas con imágenes y videos

Filtros

El orden por relevancia coloca las mejores reseñas en la parte superior. Consideramos aspectos como los votos útiles, la reseña más reciente, imágenes y otros rasgos que los lectores buscan en sus reseñas.

Ordenar

Filtros

1,041 Reseñas

BrunoD
3 (9,999)

2024-12-28

Argentina

3 (9,999)
La heladera es muy buena pero el dispenser y fabrixa de hielo no están a la altura. El sistema de ingesta de agua es totalmente restrictivo haciendo q sea casi imposible que funcione con una presión domiciliaria lo q trae varios inconvenientes. No llena un vaso ni en un minuto, hace poco hielo o incompleto. El hielo se acumula en la boca de descarga y se une entre si haciendo que no dispense hielo ni granizado. La marca no da reapuesta
[D] Alternative Text [D] Alternative Text
Útil?

Calidad

3 (9,999)

Características

4 (9,999)
Claudio5
1 (9,999)

2025-04-01

1 (9,999)
desde el 12 de enero de 2025, estoy reclamando por mi heladera. dejo de funcionar. Me encuentro en Carilo. pcia de Buenos Aires. Solo funciono un mes y medio... Reclame muchas veces...y me dijeron que Samsung no tiene asistencia tecnica para esa zona...(y me pregunto por que venden). Tuve que poner abogados y llegar a una mediación judicial para que alguien me asista con la heladera. Luego de 3 meses, me escribieron desde CABA preguntándome el problema...TODO ESTO ES UNA PESADILLA, y no entiendo por que destratan al cliente asi...(en otro país, les valdria un juicio...). tengo ademas 12 electrodomésticos mas en mi casa....y solo tiemblo de pensar que pueda necesitar alguna asistencia
Útil?
Misha6695
5 (9,999)

2026-07-20

Corona, CA

5 (9,999)
Doors open to allow ample access, no condensation, cooled immediately. Just connect water line and plug in. Was very cold in a couple of hours. Ice maker took 24 hours to fill with ice either crushed or cubed. Very light weight and easy to wheel in and out of space. Door chimes if left open too long or by mistake. Love the drawers and extra space in freezer since ice maker is in the door. Great refrigerator for the price and whisper quiet! Love it!
Publicado originalmente en Samsung US
jaseman
4 (9,999)

2024-01-13

4 (9,999)
Good refrigerator. Ice maker is too small. The water dispenser is ridiculous! You have to either have a super wide mouth glass/cup to catch the water as it comes out of the dispenser. No way to know this at the store without a water hookup. You have to hold the glass out away from the back and push the dispenser area with your hand. There's no built in lighting mechanism to show you how full your glass is in the dark! I purchased two battery powered door key illuminators with double faced tape and stuck them up on the sides of the dispenser. They look like they belong there and work better than nothing. Cubed ice comes out basically crushed.
Recomendé este producto.
Publicado originalmente en Samsung US
Saintphoenix
4 (9,999)

2026-06-26

San Jose

4 (9,999)
[This review was collected as part of a promotion.] it’s been a fantastic upgrade for our kitchen. The sleek, modern design looks great, and the interior is incredibly spacious with smartly adjustable shelving that easily accommodates a large grocery haul. The SmartThings app integration is a handy bonus, especially for getting notifications if a door is accidentally left open. My only real gripe is the ice maker; it takes up a bit too much internal space and can be slow to replenish if you have guests over or need to fill a cooler. Overall, it's a quiet, reliable, and stylish appliance that does its primary job perfectly, making it an easy recommendation despite the minor ice production caveat.
Publicado originalmente en Samsung US
Anonymous
5 (9,999)

2025-09-13

Comodoro Rivadavia

5 (9,999)
Excelente prooucto espaciosa, bien diseñada silenciosa y funcional.
[D] Alternative Text [D] Alternative Text
Recomendé este producto.
Útil?

Calidad

5 (9,999)

Características

5 (9,999)
RIVERBOY460
1 (9,999)

2026-06-28

1 (9,999)
Worst fridge we have ever owned. Took 3 days for ice maker to make ice. Ice maker never fills up it barely makes any ice. Fridge and freezer works perfect. Had a samsung repair guy come out fro a brand new fridge broke out of the box because rhwy wouldn't gove me a new one. guy dosent even know how to remove the ice maler and yanked my plastic parts on ice maler to the point of it not seating flush anymore. also left with out wiping out my ice shoot where he spilt a bunch of water so I had a clogged frozen ice shoot. Not happy with Samsing quality control or there service techs. Save your self the time and get another brand refidgerator.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-07-14

Samsung

Hi RIVERBOY460, we understand your concerns and would like to help by learning more and reviewing the details of your service history. When you're ready, feel free to connect with us through any of the contact options below using the reference number 1152788057 to quickly pull up your information. 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We look forward to assisting you further. Jeffrey Samsung Care

caferris
3 (9,999)

2024-09-01

Philadelphia, PA

3 (9,999)
Purchased this refrigerator in black stainless and while generally the finish looks great, it's not stainless steel but some sort of plastic cover. This cover is easily scratched, especially by the crisper drawers which bump the outer side of the right refrigerator door when the door is open. Also, the ice maker is very slow to produce ice. We're a two-person household so usually it's enough but we always have to buy a bag of ice if we're going to entertain. I've been unable to find touch up paint to match the black stainless and Samsung support has been unhelpful. I would purchase Samsung appliances again but not in the black stainless finish.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-09-04

SEA Care

Hi there, Having an ice maker makes it convenient to have cool drinks any time. Let us make yout refrigerator experience a breeze! Here is a link to help you maintain the fridge's exterior. Please see the "Refrigerator cleaning tips" section and follow the steps. Samsung refrigerator shelf/drawer removal and cleaning guide. https://www.samsung.com/us/support/answer/ANS00063107/ Also, here is a link to help you with the ice maker. Please follow the steps and click the hyperlinks for further assistance. Samsung ice maker is not working. https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147501065 to help our team pull up your information. Have a great day. ^Aloe

Vic D
5 (9,999)

2026-07-20

5 (9,999)
[This review was collected as part of a promotion.] Cools great, ice maker is quiet which is surprising. The lighting is excellent.
Publicado originalmente en Samsung US
cj_03
4 (9,999)

2026-06-22

4 (9,999)
[This review was collected as part of a promotion.] This Samsung fridge is just fine for the average family. The compartments are designed to have just the right amount of space and are made of durable material. The exterior metal has stayed shiny and the inside is easy to clean. However, the ice machine is a bit faulty, the ice gets stuck or is depleted quickly due to the small container which takes a very long time to refill, if ice is important you may want to opt for a fridge with a different ice machine for better efficiency. Also, the beeping sound feature when the door is left open has saved my grandma a couple times as she's very forgetful and forgets to shut the door. Overall a simple but good enough fridge.
Recomendé este producto.
Publicado originalmente en Samsung US
NeverAgain
2 (9,999)

2024-09-28

Las Vegas, NV

2 (9,999)
Unfortunately May 2024 I bought 6 Samsung appliances. [Refrigerator] RS27T5200SR/AA The refrigerator works. But it doesn’t allow you to change shelf height. If you want to have things the height of a 2 liter soda or wine bottle it only fits on certain shelves on the door. The only way I can store a frozen pizza is diagonally, total space killer. The ability to move or change shelves would be amazing. I need to learn the settings but so far there have been issues with certain spots in the refrigerator being colder than others. How is ice still spraying all over the place in 2024. The exterior doesn’t really handle fingerprints well and doesn't handle hard water stains.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-09-30

SEA Care

Hello there, Sharing your thoughts about your refrigerator matters. Allow us to help. We recommend you check this link for tips and tricks on maximizing fridge space. Please click on every option available. Tips for an organized Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00084845/ If you are concerned about your fridge's cooling, here is a guide to assist you. Please select from the options provided to match the issue with your fridge. Kindly click on the embedded word and watch the video if one prompts. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Below is a link to help you diagnose if your fridge is making too much ice. Samsung ice maker makes too much ice https://www.samsung.com/us/support/troubleshooting/TSG01203469/ For more details, please see page 42 of the manual, under the "Cleaning (Interior and exterior)" section. Manual https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147567418) to help our team pull up your information. Have a great day. ^Camille

Lindsay
1 (9,999)

2021-02-23

1 (9,999)
i've had this refrigerator for less than a year and am on my 2nd service call for the same issue- the refrigerator is freezing my food with the temperature set to 37 deg f. the 1st time, the technician could not locate a problem with the diagnostic tools, so he just replaced the computer. he also suggested i get a surge protector for the fridge in case a power surge may have caused the issue. i did. it worked for a couple of months, and now the same thing is happening again. after reading reviews, this is an ongoing issue for multiple customers and samsung is not fixing the issue. i called the customer service line and found that the warranty is a repair warranty only.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-02-24

Samsung Care

I understand your concern and we're happy you took the time to share your experience with us. I see we are still working on fixing your fridge with our service repair. The warranty covers more than service, but we would have to go through all of our technician's options before we look into other accommodations. If you have any questions about the process, please feel free to contact us using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1143003455

Mimi
3 (9,999)

2025-09-11

Tennessee

3 (9,999)
[This review was collected as part of a promotion.] Glad to have a new fridge provided by my home warranty company. I do not like the location of the water stream on the in door dispenser. It is too far forward requiring one to use both hands to pour a glass of water, on my old fridge I was able to use just one hand to pour a cup. Also I do not think the glass shelves are as sturdy as they only have plastic edging on the front and back as opposed to around the entire shelf. My old refrigerator had framework all the way around so if something spills on one shelf it was confined to that particular shelf. Lastly, my old refrigerator had adjustable shelf notches in both the door and main body of the unit this one does not.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-09-12

SEA Care

We want you to enjoy using your refrigerator, Mimi. Allow us to help you out. Every fridge model has its own unique feature. Please refer to page 1 of this fridge's specification sheet to view all its features: https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/side-by-side/pdp/rs27t5200sg-aa/gallery/RS27T5200SR_V7.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide the reference number 1150691031 to help our team locate your information. Have a great day. -John

emikicker
5 (9,999)

2023-08-03

Buenos Aires, Argentina

5 (9,999)
Un producto de calidad superior, muy distinto a lo que hay en el mercado, super silenciosa, esteticamente muy bella, con componentes de calidad y muy espacionsa, ideal para las familias grandes o que necesitan espacio en sus heladeras
Útil?

Calidad

5 (9,999)

Características

3 (9,999)
Blueberry
3 (9,999)

2026-04-27

NJ

3 (9,999)
[This review was collected as part of a promotion.] Aesthetic: really nice and modern Capacity: good Cooling: quite uniform all over Efficiency: too new to know Ergonomic: good The only problem we have is the water, when we get the water goes out and not into the glass. The fudge has a modern look and is perfect for a family. It has a problem with water dispenser; the water comes out too fast/strong and slashes out from the glass, it also has the sprout to gat need to be placed a bit closer to the back so is more aligned/ centered with the glass I personally prefer read instructions on paper and not having it is a big disappointment; it is easier to read writing instruction, model number, which water filter to use…
Recomendé este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-05-06

Samsung

Hi Blueberry, That modern design and even cooling really stood out, and it’s helpful to see how the water dispenser experience and documentation access have affected day-to-day use. For the water dispensing behavior you mentioned, alignment and water pressure can influence how the stream lands in the glass. Make sure the water pressure is between 20 to 120 psi. Since you prefer having clear written instructions, the user manual is provided below. The table of contents on page 2 outlines the sections, making it easier to find the information you may want to review. User manual: https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152461486) when you reach out so our team can retrieve your information. We appreciate the opportunity to review your experience. Geraldine Samsung Care

charlotte315
5 (9,999)

2020-04-26

Auburn Hills

5 (9,999)
[This review was collected as part of a promotion.] This Samsung Black Stainless Steel side by side Refrigerator is the best side by side with water, crushed and cubed ice I’ve had. It has the most room in it than any refrigerator I’ve ever had. When you open it up it’jhbbbhhs very bright so you can see everything on inside. The door racks are big plenty of room for larger things. Has a digital temperature gage on the inside edge nicely lit. Also has a beeping sound if left opened longer than it should. I have one small problem with the water and ice dispenser you have to have your hand behind the glass or it misses the glass and goes all over the place instead of the glass pushing on the switch a little awkward Is all.
Bill
1 (9,999)

2022-10-01

Winter Springs, Fl

1 (9,999)
i brought this almost 2yrs ago. since the beginning, it is almost impossible to figure out the ice machine. it is sporadic at best. most of the time the bin is empty than in the middle of the night it produces 3-4 tray. the water that comes out is luke warm at best never cold. we had a power failure due to hurricane ian. in less than 6 hours the refrig was reading 60degrees and the freezer was 40 and everything was melted. our 15yr old, non -samsung, frig/freezer in the garage had temps of 45degrees in frig and 10 in freezer with nothing melted. i love their tvs and phones but stay away from their appliances
Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-10-04

SEA Care

Hi Bill, We appreciate your review of your overall experience with the ice maker of your Samsung refrigerator, and we'll be glad to provide you with a link to a troubleshooting guide to fix these concerns. The ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Cooling issues with the refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/ To better assist you on this matter and to collect more details of what happened, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (75121090) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-

peter68
5 (9,999)

2023-09-12

Buenos Aires, Argentina

5 (9,999)
Muy buena. La mas grande del mercado. Realmente muy bien resuelto el espacio. La salida del agua requiere un poco de concentracion y tambien es lamentable el costo de los filtros en Argentina. Muy silenciosa. Tomate el dia libre para sacarle todas las protecciones y cintas con las que viene embalada ;)
Recomendé este producto.
Útil?

Calidad

5 (9,999)

Características

4 (9,999)
Siva
5 (9,999)

2026-07-02

New Jersey

5 (9,999)
I have been using this Samsung refrigerator for a month now, and it has completely exceeded my expectations.What I Love:Sleek Design: It completely transforms the look of the kitchen with its modern, clean lines and fingerprint-resistant finish.Consistent Temperature: Food stays fresh significantly longer than it did in my old unit.Smart Layout: The adjustable shelves and deep door bins make organizing large grocery hauls incredibly easy.Quiet Operation: You barely hear it running, even when the ice maker is actively working.It is a beautiful, highly functional appliance that offers great value for the price. I highly recommend it to anyone looking for a reliable kitchen upgrade!
Recomendé este producto.
Publicado originalmente en Samsung US
Sigh
1 (9,999)

2024-06-23

Harrington, DE

1 (9,999)
We have had this refrigerator-freezer for a year and a half and the freezer is quitting on us. Like others here, we have many other Samsung electronics and rave about them. We expected similar quality from their appliances and this item is a dud. Right now the freezer only maintains 20deg (F) - frige is OK for now, so, we are moving everything to another freezer (older, different brand - works great). I have other refrigeration and freezing appliances that are 20 and 30-years old that never gave us a problem. Given current technologies, why can't Samsung build and sell something with similar quality?
Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-06-24

Samsung Care

Greetings! It's disappointing when something doesn't meet your expectations, especially when older appliances have proven more reliable over time. We are here to assist you. I have shared a Samsung link below to help with your experience. The link has an embedded video that we recommend watching in full. The link also has hyperlinks like "What temperature and keep the seals clean" for additional help. Cooling issues with Samsung refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147264319 to help our team pull up your information. Leo

Ephie
4 (9,999)

2021-10-21

4 (9,999)
my samsung refrigerator has performed well over the time i have owned it. i have only found two problems that i have been unable to overcome. the ice maker capacity and ice production is smaller and slower than the lg that i really enjoyed. from time to time we have had to buy bags of ice to fill the ice hopper. i wish it were more like the lg i so dearly loved, but unable to purchase. also, the refrigerator lower shelf in the rear seems to freeze much of the liquids when on the lower shelf to the rear of the refrigerator. we can't put the milk or juice in the back of the fridge on the lowest shelf.
Recomendé este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-10-26

Samsung Care

Ephie! I am confident your new Samsung refrigerator will continue to impress! ^Pat

NeverAgain
1 (9,999)

2024-04-08

Indianapolis, IN

1 (9,999)
This is the worst fridge I've ever own. The ice make broke 1 month after the warranty expired and Samsung refuses to cover it, even though the ice maker is a known issue and Samsung has faced several lawsuits over thier ice makers. They want to charge me hundreds of dollars to replace it. Before the ice maker broke, I had to make the freezer as cold as it would go just to get more than a cup of ice to be made in a day. I will never buy another Samsung product after my experience with this fridge, appliance or electronic. Samsung lost a customer for life by refusing to fix their faulty ice makers.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-04-09

SEA Care

Hello there, We understand the importance of a working fridge. We would love to discuss your fridge to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147026815) to help our team pull up your information when you message us. Have a great day. ^Charles

Anonymous
4 (9,999)

2020-09-08

Melbourne, FL

4 (9,999)
we bought this refrigerator to replace an old (19 years) whirlpool, and we're very happy with this unit with one *huge* exception: there is no light in the dispenser bay. so, when you walk in the kitchen at night to get ice or water, you have to turn on the kitchen lights to see what the refrigerator is doing. <facepalm> the interior has awesome led lighting, and why they didn't think to add this to the dispenser is beyond me. also, the need to turn the water off before replacing the filter is annoying, and i miss having a tray for cheese and butter and deli meat. however, those i can live with. if the refrigerator had lighting in the dispenser well, i would happily give it five stars.
Recomendé este producto.
Publicado originalmente en Samsung US
makane
1 (9,999)

2025-06-03

Port Costa, CA

1 (9,999)
[This review was collected as part of a promotion.] We recently bought a house with this brand new refrigerator, and there is so much I hate about it. Here are a few things: The water dispenser spigot is too far forward from the activation plate, so unless you're using a very wide glass, the water misses and will spray all over you. Also the water dispenser isn't lighted, so you can't see when your glass is full...assuming that you've been able to position it properly. There is no deli-drawer included, so we had to purchase an add on. The vegetable crispers are not crispers...our produce goes bad in a day or two, something that I've never experienced in any other fridge. We love our house, but can't wait until we can afford a new refrigerator.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-06-04

SEA Care

We understand how you feel about your fridge falling short of your expectations, Makane. We want to talk to you directly to find out how you felt about this overall experience and to address any additional worries you might have with your unit. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1149444101, to help our team pull up your information when you message us. Have a great day. -John

Mid Thirties Home Owner
1 (9,999)

2024-02-18

1 (9,999)
I bought this refrigerator in May of 22'. It currently has fault code 21c and is completely inoperative. I will most likely not have this repaired. I'm out of full warranty, and only have the limited warranty remaining. So I would have to most likely pay to have a diagnostic visit, and for whatever repair costs incurred thereafter. Which doesn't bother me, however....it is less than two years old. What will happen in another two years? Probably another failure. More food and time wasted. I have no confidence in this product. I moved all of my freezer and refrigerator items into my twenty year old refrigerator. That is what I have my confidence in, and another brand when I have to buy again.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-02-20

SEA CARE

Hi there, We can see that this experience affected your confidence with the refrigerator. Let's help you out. To help rectify the error code showing on the fridge, we recommend following the troubleshooting steps below. Also, please watch the YouTube video for further help. Samsung refrigerator error codes: https://www.samsung.com/us/support/troubleshooting/TSG01003409/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146869803, to help our team pull up your information. Have a great day! ^Chrystel

MsMamaQueen
5 (9,999)

2020-05-07

5 (9,999)
[This review was collected as part of a promotion.] Oh my goodness! What a marvelous new appliance. This thing is huge and so spacious inside. I can buy a month's worth of food to put in here. We are so happy to have a beautiful new appliance that combines beauty with outstanding performance. Included with all the storage space, is all the many shelves and compartments Samsung included to allow separation of items. Now our food can be sorted and stored more efficiently and properly. The stainless steel and finger print resistance is such a great option. And don't let me forget the water and ice dispenser. These two features we did not have before and its so convenient to have ice and water so convenient. Thank you Samsung. We highly recommend.
wilburama5
4 (9,999)

2022-12-14

Ames, IA

4 (9,999)
[This review was collected as part of a promotion.] This is a good fridge. It is large, cools everything quickly, and keeps things even temp all day long. The down side is no light when using the Icemaker or water. Another downside (possibly because this is my first new fridge this size) is it is a bit on the noisy side. To explain this, basically it sounds like water bubbles. I did have a tech check it out, said everything was good. I love the LED lighting everywhere when I open the fridge, instead of just on the top, and the hidden handles are pretty cool. The downside to that is there is a little gap between doors. Overall, this fridge is a solid 4/5 stars (minus one for the no icemaker light and the door spacing) Samsung is a great product
Recomendé este producto.
Publicado originalmente en Samsung US
Chelsea
2 (9,999)

2024-08-28

Pocatello, ID

2 (9,999)
We've had this refrigerator for roughly 3 years. The ice maker has been terrible from day one. The ice doesn't come out of the tray which causes leakage inside the freezer which ices up and them jams up the ice maker. We've had to thaw everything out several times and have finally just turned the ice maker off to avoid the ice all over the inside of our freezer. In addition, the ice maker has always been extremely slow. Takes forever to get a cup of ice. Also, there is no light on the outside, so when filling a cup at night, youre doing it blind. Extremely poor design. Would not buy again.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-08-29

SEA CARE

We understand how this experience affected your confidence in Samsung's products. Allow us to assist you, Chelsea. The link below shows you the steps to increase the ice maker's effectiveness. For more details, please select topics 2 and 4 and visit the embedded links. Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ For added reference, I have shared the manual with some guidelines for turning off the ice maker. Please read page 36. User manual: https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147485967, to help our team pull up your information. Have a great day! ^Chrystel

meantayo
5 (9,999)

2026-07-16

Tucson, AZ

5 (9,999)
[This review was collected as part of a promotion.] The stainless steel finish looks beautiful and is easy to keep clean. Cooling works great, and the airflow keeps everything evenly chilled. I really like the Power Cool and Power Freeze functions, especially because I have young children at home who open the fridge often. The French door design is very practical and makes it easy to access fresh food at eye level. The interior is well organized, with adjustable shelves and door bins that make it easy to see, reach, and organize everything. Overall, the layout is very user-friendly and ergonomic, making everyday use convenient.
Recomendé este producto.
Publicado originalmente en Samsung US
melissa666
5 (9,999)

2020-04-28

Lakeland

5 (9,999)
[This review was collected as part of a promotion.] I'm very impressed with my Samsung27.4 cu. ft. Large Capacity Side-by-Side Refrigerator in Stainless Steel. It has a large capacity with plenty of storage. I love that it has several safety features such as being able to lock the water and ice dispenser, being able to turn the water and ice machine off and an alarm going off when the door is open 2 minutes. The temperature is easy to adjust and I love that you can see what temperature you fridge and freezer are set at. This is a high quality refrigerator and you can tell a lot of thought went into designing it! I couldn't be happier!
Anonymous
5 (9,999)

2026-07-19

Melbourne Florida

5 (9,999)
Very sleek and has tons of space, works great! Looks amazing
Publicado originalmente en Samsung US
Lengot
2 (9,999)

2020-10-21

80909

2 (9,999)
per the samsung rep, this makes 120 ice cubes/ day, thats 5 ice cube per/hr. so the storage capacity is small. the ice dispenser lags, need to give it breaks in between filling up an 8oz cup. the fingerprint resistance dont work, even after washing your hands. save your money and get a regular fridge. we decided on this fridge ,because of how sleek it looked and the fingerprint resistant. we bought a samsung washer and dryer,on the same day as the fridge. hopefully the washer and dryer features, it says it has, actually exist. there was no incentive to buy all samsung. we chose samsung because we assumed the appliances would be like the samsung phone technology,exceptional features and quality
Publicado originalmente en Samsung US
Respuesta de Samsung:
2020-10-21

Samsung Care

Thank you for sharing your feedback with us. Your feedback is essential to improving Samsung's products. I understand no one wants to see fingerprints on their fridge. I would recommend putting a small of distilled white vinegar on a damp cloth. That should help. ^Pat

Jason
5 (9,999)

2026-05-11

5 (9,999)
[This review was collected as part of a promotion.] I really like the Aesthetics on the outside but I want to add that I did not like removing the tape off of the shelves when I got the fridge really headache play bad headache removing the stickers Michelle's Michelle's thank you okay so I really like the fridge I really like the freezer capacity and especially the doors I really like the doors but the advertisement in the back of the fridge all around Cooling is not fair I really Okay okay so I also want to add about the Samsung tags the model numbers with a serial numbers inside the fridge a lot of space really like Aesthetics of it
Publicado originalmente en Samsung US
Enginole
1 (9,999)

2021-02-18

CA

1 (9,999)
had this refrigerator for 3 months before the compressor fails. it took a service tech 2 weeks to investigate. now another 1.5 weeks to order the compressor. so nearly a flipping month without a refrigerator!!!! a toaster, tv or microwave failure we could live without for a couple weeks. a dead refrigerator means no cold food storage!! and no urgency on samsung’s behalf to resolve a critical appliance!!! i purchased a $50 30-year old refrigerator for my son 7 years ago and it still runs flawlessly. what do i get for this $1500 purchase? a dead refrigerator with little care of getting it resolved! i”ll consider this an expensive lesson to never buy samsung again!! your service is pathetic!!!!
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-02-19

Samsung Care

I can understand this experience has you on edge and rightfully so. This would be tough for anybody to go through. Thank you for sharing this with us. If you have further questions for us. We would be happy to look into this for you. Please reach out to us using the link below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1142985280

Bonanza55
5 (9,999)

2026-04-19

Round Rock TX

5 (9,999)
[This review was collected as part of a promotion.] Nice looking fridge and I love the hidden handles. I bought it without seeing in person but the capacity is perfect for our family and the storage space was roomier than I expected. Something that was mentioned on many reviews both at Google and my retailers site was it was very slow to produce ice and the manual seemed to confirm this; we didn’t find that to be the case. It produced two full bins in the first several hours which we dumped to be sure it was free of impurities but it filled again in a few hours. We’ve only had it installed a few days but are very satisfied so far.
Publicado originalmente en Samsung US
Brian
1 (9,999)

2021-06-20

Savannah, Geogia

1 (9,999)
i purchased a samsung because of the name recognition an previously having purchased components of theirs before. i have had the fridge for seven months and it has performed great until now. the freezer has quit working. it will only cool down to about 40 degrees. i read reviews saying that this is common and that the fridges do not have a long life span. i hope that this is the only issue i have with it but think that the quality samsung claims to have that this is poor quality components. i have had to go buy another refrigerator until the service department from the company i bought it from comes out to fix it. again i understand things do happen and that this is the only instance. i do love the fridge.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-06-23

Samsung Care

Brain, You are very understanding. I appreciate you bringing this to our attention. I know buying a new fridge has to be a huge inconvenience for you. I'm sure this will be resolve in a timely manner. Please reach out to us with any questions about the service repair by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 ticket number: 1143450071

silverwagn
3 (9,999)

2021-01-07

Farmingdale, NY

3 (9,999)
The freezer door comes with 3 spots for bins only 2 are included.. I called to get the missing one and was told 2 times it would be sent to me. A few weeks later I got an email from claims saying it was not included. I emailed him back twice willing to pay for it. I never got a response. I called Samsung again to purchase this bin and they couldn't find the part.. There are notches at the bottom of the freezer door for a third bin but the two other bins do not fit in the bottom. Samsung then told me to call parts . After a lot of searching the gentleman told me he could not find this bin. I don't understand how you can make a freezer door with notches for a third bin but not make the third bin to fit it.
Recomendé este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-01-08

Samsung Care

Thanks for leaving your feedback. It's always great to hear from our customers. You address some important concerns. This is something we will look into. ^Pat

Irisfan66
5 (9,999)

2025-11-21

Pilar

5 (9,999)
Compre esta heladera y es fantastica. Tiene un freezer espectacular y un espacio de heladera muy amplio . La heladera se luce en la cocina porque las terminaciones son excelentes y el acero inoxidable la hace destacar sun mas .
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Recomendé este producto.
Útil?

Calidad

5 (9,999)

Características

5 (9,999)
ChillyGal
5 (9,999)

2026-07-19

TN

5 (9,999)
[This review was collected as part of a promotion.] I love my new refrigerator. Noise level is so low you don't even know it's running. Exterior is smudge resistant even in a house where small children are regular guests.
Recomendé este producto.
Publicado originalmente en Samsung US
Roger A
1 (9,999)

2021-01-22

1 (9,999)
this review is about the purchase experience only. i ordered this online and the initial delivery date was supposed to be 2 weeks. a day before my scheduled delivery, they email me and tell me my date has been pushed back another 3 weeks. i've already requested off and can't recover the day. contacted customer service and they won't guarantee that my date will change again. never a manager available when i ask. every time i contact chat services it's a different reason why i can't get a manager (one rep maryelis told me all the supervisors are in a meeting with the managers and she can't get one for me) supposedly they'll call me back in 24-48 hours. avoid ordering online at all cost. this will be my last time.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-01-22

Samsung Care

Feel free to voice your concern as much as you want. We are here to help in any way. For assistance, please reach out to us using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142875017

CS516
3 (9,999)

2023-08-07

3 (9,999)
The ice maker takes so long to actually dispense ice. It doesn’t really “crush” the ice when you select that option. My big issue is that it says it’s stainless steel, but NO magnets stick to my fridge doors. I’ve tried different ones just to make sure I’m not crazy. The weird thing is, I have other stainless steel appliances and the magnets stick to them just fine. So I have no way of hanging anything on the fridge (other than tape) and my kids can’t play with the fridge alphabet magnets or anything similar. It’s a shame bc I love displaying my kids’ artwork and pictures.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-08-08

Customer care

Greetings, We understand how important it is for you to have a magnetic refrigerator to hang your kid's artwork. In response to customer demand, Samsung has added more ferrous material to the stainless steel panels to make them magnetic. As to which models are magnetic and which are not, we do not keep records of this information. It is best to visit your neighborhood store to see if a magnet will adhere to the sides before purchasing in the future. Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146123352) to help our team pull up your information when you message us. Have a great day. -Ernest-

Iceluver
5 (9,999)

2026-07-16

5 (9,999)
I absolutely love my new fridge freezer by Samsung! The water comes out super fast and pretty forcefully which I am so excited about after my last freezer outputting with a drop at a time. It’s sleek modern and beautiful. Has everything I need, simple to understand, great ice. I’ve seen no condensation in either side. Super ergonomic and easy to open for me, but not accessible for my toddler- which was the goal, to keep him out of the ice pops 😅 the cooling is really fast. The shelves are smart, and I can fit tall things perfectly on the shelves
Publicado originalmente en Samsung US
Mr Freeze
5 (9,999)

2025-06-22

5 (9,999)
The doors on this baby are beautiful and unlike some manufacturers that market their stainless as fingerprint resistant this model is actually fingerprint resistant providing your hands are clean. This fridge cools down very fast, it reached operating temps in maybe under 4 hours ! While others can take up to 24 hours that was a huge plus. I love the digital thermostat no guess work of what temp is number 3 or what temp does the 4th bar represent this model lets you pick the temp and the readout shows you the actual temp of freezer and fridge. The unit is very spacious and with a well thought out design for example the water filter is front facing and located at the bottom so easy compared to my old Amana fridge.
Recomendé este producto.
Publicado originalmente en Samsung US
CDav
5 (9,999)

2026-07-17

New Castle DE

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love my new Samsung side-by-side refrigerator! The clean, sleek design gives my kitchen a modern look, and the stainless finish is beautiful. One of my favorite features is the side-by-side freezer. Being able to see everything at a glance is a game changer. I no longer have to dig through a top or bottom freezer or move items around just to find what I need. Everything is organized, easy to access, and much less likely to get forgotten. The refrigerator is spacious, keeps everything at the perfect temperature, and is designed in a way that makes everyday use so much more convenient. If you're considering a new refrigerator, I would definitely recommend this Samsung model. It looks great, functions beautifully, and has made staying organized so much easier!
Recomendé este producto.
Publicado originalmente en Samsung US
KPoe
3 (9,999)

2022-05-29

Columbus, OH

3 (9,999)
my boyfriend and i moved into our home last november. the sellers had left their appliances for us. one being this fridge. all in all, this is a pretty good fridge. the ice maker is awful. it creates quite a bit of ice but then there seems to be something causing it to melt and become one big chuck, therefore, not allowing ice to come down into your cup. we've checked the seal by doing the "pour water down the ice chute to make sure there are no leaks. none. not one drop. also, the fridge may be fingerprint resistant, but don't put anything on the front of it. we had several different types of magnets on in and if they move "at all" you get tiny scratches all over it. now the front of our fridge is all scratched up.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-05-31

Samsung Care

Hello KPoe, Thank you for reaching out. We appreciate you letting us know that all the ice in the ice maker of your Samsung refrigerator melts and becomes one big chuck causing the ice not to come down into the cup. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we're here to help. Attached is a link to the troubleshooting steps to try when your Samsung refrigerator has an ice maker issue. https://www.samsung.com/us/support/troubleshooting/TSG01001012/ The link below contains information about maintaining the ice maker in your refrigerator for reference. https://www.youtube.com/watch?v=EsbHtpc1ak4 I've also included a link to our warranty page to learn more about the product's warranty coverage. https://www.samsung.com/us/support/service/warranty/RS27T5200SG/AA Do not hesitate to reach out to us via our Support Channels below should you wish to speak with a live representative. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144551764 -Angelica

Eric S
3 (9,999)

2026-06-07

Roseville, CA

3 (9,999)
[This review was collected as part of a promotion.] We bought this Samsung side-by-side to replace an 11-year-old fridge that failed with icing issues on the refrigerator side. It works and has more rated capacity (27 cu ft) vs the 24 cu feet of our original machine. But it’s a lower trim level than our older fridge. It has fewer drawers (no deli drawer) and didn’t gain any shelves, so the effective storage is no better. It also doesn’t have a butter shelf on the door - just a standard shelf without a swinging door. Meanwhile, the energy efficiency is rated worse than the original unit, probably due to less insulation.
Recomendé este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-06-15

Samsung

Hi Eric S, Upgrading to a new fridge brings some interesting comparisons, especially when you’ve had your previous one for many years. We appreciate your feedback and understand how important it is for the overall design and storage features to fit your needs. Thanks for doing business with Samsung! Jeffrey Samsung Care

Babydro27
5 (9,999)

2020-05-18

Killeen

5 (9,999)
[This review was collected as part of a promotion.] This is my dream fridge! French doors. Water/Ice maker! Big. It's very big. Some positives, on the fridge side, are the large door shelves. They can hold 2 gallons each, which helps save room on the shelves for food. It has two large drawers that keep the veggies and fruits nice and crispy. It also stays at a nice cold 37 to keep all the food fresh. I like the door warning tht goes off after it's been open for 2 mins. Helps me keep the kids out. On the freezer side, it has lots of room as well. The drawer helps to keep the loose things together and out of the way. I haven't had any issues with the ice maker/water thing. It keeps us in fresh ice which is nice. Overall, this is a fantastic fridge and great for a family.
WillEks
3 (9,999)

2023-04-11

3 (9,999)
Bought a house with this fridge in it and it sucks. I brought my other samsung 3 door fride from other house and use both; Mine for bottom freezer and light weight quiet closing door and this one just for basic stuff and water and ice. No water tray on bottom, freezer door always SLAMS shut, never closes quietly, other side door opens out and swings few times on its own. It's not even loaded, just few soda bottles. The fridge is tilted 5 degrees backwards but that doesnt help. Overall, very cheap design, poor quality, the right bottom shelf is always freezing whatever you put there (the vent is too low) and the water tube under the dispenser grows mold after a while so i have to wipe it with a towel every time i use it!
Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-04-11

SEA Care

Greetings, We appreciate you informing us about the fridge, WillEks. Refrigerators are designed to tilt back slightly, which helps the doors to close by themselves and helps with draining. This will help close the door automatically and prevent the other door from opening. To ensure optimal performance, we strongly advice setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge. How to level your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00062321/ This video is also about "How to level your Samsung refrigerator." https://www.youtube.com/watch?v=56WIrCOKoiI Care for your Samsung refrigerator doors: https://www.youtube.com/watch?v=ZaguMbi4pzA Items freezing in the fridge compartment: https://www.samsung.com/us/support/troubleshooting/TSG01001030/ Samsung refrigerator maintenance tips: https://www.youtube.com/watch?v=c2AWSLEBjDM Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Have a great day! ^Chrystel

Casslass
4 (9,999)

2020-06-09

Ijamsville

4 (9,999)
[This review was collected as part of a promotion.] This product keeps everything equally cool. It doesnt matter if a shelf is over stuffed my drinks stay cold. The lighting makes it easy to find everything with ease. There is so much more room in this product than the previous frig that we had in the same space. I was able to adjust the placement of the shelves so I can organize the refrigerator the way I want it. The outside finish does not leave any smudges. I am not having to wipe down the outside of it daily. The shelves in the freezer are a little narrow. A medium size pizza box fits flat on a shelf.
savkelskapinos
5 (9,999)

2026-06-12

5 (9,999)
[This review was collected as part of a promotion.] We recently moved into a new home and this refrigerator has been fantastic. It has so much storage space, making it easy to keep everything organized for our family. The side-by-side design is convenient, the shelves are well laid out, and the water and ice dispenser work great. It keeps food consistently cold, runs quietly, and looks beautiful in our kitchen. We especially appreciate how spacious it is without feeling bulky. Overall, we are very pleased with this refrigerator and would highly recommend it to anyone looking for a reliable, high-capacity appliance.
Recomendé este producto.
Publicado originalmente en Samsung US
Lil_Momma
4 (9,999)

2024-08-06

Clarksville, TN

4 (9,999)
[This review was collected as part of a promotion.] I bought this a couple of years ago and I am pretty happy. The only thing wrong with it is I can't get the water filter to restart. I changed it and held the button for 3 seconds and nothing. Not a major issue. I like that it keeps my food really cold in the fridge which in turns keeps my food a little longer. It can get irritating when I leave the door open and it starts dinging for me to close it. This is beneficial as I have forgotten to close it and walked to another part of the house and heard its terrible sound which made me check. I am a life long Samsung user and I am very happy. If you are looking for a basic fridge with ice maker and water than this is for you. I love it and don't need all the bells and whistles.
Recomendé este producto.
Publicado originalmente en Samsung US
toocool
5 (9,999)

2026-07-18

New Mexico

5 (9,999)
It has a modern appearance which made our kitchen look much nicer. there is a simple to use control center so i didn’t feel overwhelmed. the fingerprints do show up but its normal. overall the space, the appearance, and the easy access controls make this worth buying.
Recomendé este producto.
Publicado originalmente en Samsung US
SWEETsommerTYME
5 (9,999)

2026-03-28

Mt. Holly, North Carolina

5 (9,999)
[This review was collected as part of a promotion.] We have a busy household and it can get pretty chaotic at times. I was worried that I may not find a refrigerator that could keep up with us. My new Samsung refrigerator has exceeded my expectations. The door alarm alone has saved my power and grocery bills too many times to count. Not once has my ice cream not been the perfect consistency, now that's magic because of our revolving doors! Easy to maintain, it tells me when to change out our water filter. I couldn't be more pleased with my refrigerator, yet another exceptional product made by Samsung!
Recomendé este producto.
Publicado originalmente en Samsung US
Toto_in_emerald_city
5 (9,999)

2020-08-27

Kansas

5 (9,999)
[This review was collected as part of a promotion.] We replaced a 10 yr old Electrolux French door with this model Samsung. We find it easier to organize food in the freezer over the bottom drawer we had before. This unit is sleek and modern with no handles which makes it appear a higher end unit. Plenty of space for all our usual inventory of food. Only disappointments are no deli drawer (Which we knew before purchasing) and no dispenser light which is listed as a feature but does not in fact have. Ice maker is great but having a hard time keeping up with us in the summer season (we use a lot of ice).
Recomendé este producto.
Publicado originalmente en Samsung US
Amber1984
1 (9,999)

2023-09-04

Georgia

1 (9,999)
I bought this refrigerator thinking it was beautiful! Wishing the first month I dropped a thing of meat and it broke the inside of the freezer then all of the shelves in the refrigerator door broke! These are designed to hold milk. I had condiments in the door. I am so upset with my purchase. I have replaced many of the shelves to the point where I am not buying anymore! I will just get a new refrigerator not a Samsung. I also sale furniture and appliances at a store I will not be recommending Samsung to any of them. I will share my experiences with them.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-09-07

SEA Care

Your effort in this matter is highly appreciated. Allow us to extend our assistance, Amber1984. We would love to speak to you directly to assess how we can best assist you with your fridge. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146252567, to help our team pull up your information. Have a great day! ^Chrystel

Freddy
5 (9,999)

2026-07-19

Hawaii

5 (9,999)
Great refrigerator for the price plenty of room and I love the cooling features also it looks very modern
Publicado originalmente en Samsung US
Roger Mellie
4 (9,999)

2026-06-06

Arizona

4 (9,999)
[This review was collected as part of a promotion.] Looks good. Like the two separate doors without the manic center piece of the French door type. Like the stock of shelves in the freezer side. Don’t get the build up of food in the bottom like you do with the big freezer down below type. No screen control on the outside which fails after a few years- good. Fridge layout much easier to store/find and access food/bottles etc. Much more space in the fridge door. Samsung app is very imposing asks for to much information to get an account started. The app is also very disorganized to use- terrible in fact.
Recomendé este producto.
Publicado originalmente en Samsung US
CartmanUK22
1 (9,999)

2023-02-08

Houston, TX

1 (9,999)
This was purchased as a replacement for our RF28HFEDBSR/AA which had it's ice maker break out of warranty and Samsung wanted us to fix it on our dime, that fridge is now under a class action suit and Samsung are replacing them because of the bad ice maker design. Well this differently designed ice maker comes with a very similar issue, it is also unusable just out of warranty and again it's on us to take on the burden of repair, yet unfortunately this one isn't under the lawsuit so I am left appealing to Samsung to do the right thing and get us a working fridge. They stopped even putting in door ice dispensers in new models because the airflow causes issues with them yet I have to pay for a repair which clearly won't solve a design issue.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-02-13

Samsung Care

Hello CartmanUK22, We want to inquire more about what happened with your Samsung refrigerator. You may contact us via our Support Channels below to speak with a live representative to better assist you. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you! -Angelica

CsaAL
1 (9,999)

2021-06-18

1 (9,999)
bought the refrigerator 5/3/2020. after two months the ice maker froze up. had to thaw it out. then the freezer was causing freezer burn on everything. after about 6 months the ice maker froze up again. we figured out you can’t do the crushed ice. can only do regular. very disappointing since one of the reasons we bought it was for the crushed ice. on 5/25/2021 refrigerator and freezer go out completely. only had for one year. bought the extended warranty on it. it is now 6/18 and the issues to get it fixed is ridiculous. i do not recommend this.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-06-23

Samsung Care

What you are saying makes a lot of sense to me. I would be disappointed, too, if the ice maker were giving me these problems. I'm just happy you have an extended warranty to help take care of this concern. If you have any questions or would like for us to look into this concern, don't hesitate to contact our Social Media team. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143452013

Bhizzle
5 (9,999)

2026-07-18

5 (9,999)
[This review was collected as part of a promotion.] use this refrigerator for all my beer it is fantastic it holds all the behind you
Publicado originalmente en Samsung US
Luv2becool
5 (9,999)

2026-06-26

Chicago

5 (9,999)
I couldn’t be happier with this refrigerator! It has a ton of space inside, making it easy to organize groceries, drinks, and frozen foods without everything feeling cramped. The shelves and door bins are well designed, and the through-the-door ice and water dispenser is super convenient. It cools everything quickly and maintains a consistent temperature, keeping food fresh much longer than my previous refrigerator. It’s also surprisingly quiet—you barely notice it’s running. The stainless steel finish looks modern and is a great addition to my kitchen. Overall, this refrigerator offers excellent quality, performance, and value for the price. I would absolutely recommend it to anyone looking for a spacious, reliable, and stylish refrigerator.
Recomendé este producto.
Publicado originalmente en Samsung US
Cyn711
5 (9,999)

2020-04-21

Anaheim

5 (9,999)
[This review was collected as part of a promotion.] My husband and I love this refrigerator. I love how much space we have in both the fridge and in the freezer. Our previous refrigerator was about the same size, but it lacked the functional design that this refrigerator has. I'm so happy that I can actually place our drinks in the upward position. I love the features on this model. I can adjust the freezer and fridge to a specific temperature, lock the settings, turn off the ice maker if I chose to and set an open door alarm. I have to say that my favorite feature is the ice maker because I can have crushed it! The evenness of the cooling throughout the fridge is perfect and it is well lit. We also love that it comes with a ten year warranty and it is easy to clean. We are glad we made this purchase.
Steve
4 (9,999)

2024-10-21

Orlando, Fl

4 (9,999)
Refrigerator maintains temperature well. Plenty of room but the small ice bin is troublesome. A family of four or more likely would not appreciate this. The extra ice bin I keep in the freezer eliminates the benefit of the space-saver ice bin. The outside walls are fingerprint-resistant but the doors are not which seems strange. Also, there is no light at the door water and ice dispenser. This is a bit irritating. Overall, it is a good refrigerator. There are just a few options that I did not consider carefully enough before buying.
Publicado originalmente en Samsung US
Reeree
5 (9,999)

2026-07-18

5 (9,999)
The refrigerator is love wouldn’t trade for nothing just love it
Publicado originalmente en Samsung US
SmartSue
5 (9,999)

2026-05-29

Port Angeles, WA

5 (9,999)
[This review was collected as part of a promotion.] This is a beautiful appliance. It has a very modern look with clean lines due to elimination of door handles. The convenient opening and closing mechanisms are imbedded in the sides of the doors..........very smart! Love the fingerprintless print material that covers the door. The capacity is noteworthy. And the ice-maker DOES NOT DRIP after filling, which my old one was guilty of. The whole appliance is very impressive and really updates my kitchen. The only negative I can note is that the on-line manual has VERY SMALL PRINT.
Recomendé este producto.
Publicado originalmente en Samsung US
Garebear95
4 (9,999)

2021-07-19

Duvall, WA

4 (9,999)
it’s an upgrade for us, but still lacking for the price. i feel like this about be about $150 less. pros - no handles sticking out lots of room nice shelving depth stainless is pretty nice no filter can be seen cons - needs way more light in both the freezer and fridge in a 4100k color temp to light the bottom half. why is there no design for light in the back bottom half? the ice maker is absolute garbage. it barely makes enough ice in a day to appreciate that its even making it, lol. the design is medciocre and the hook takes quite awhile to grab ice. you’ll get half a chunk of ice vs. crushed. no drip tray design. overall, yes, a nice upgrade, but i feel like the price should be quite a bit less based on those 2 things. lighting and ice maker.
Recomendé este producto.
Publicado originalmente en Samsung US
Bonita L
5 (9,999)

2020-09-12

Westmont, IL

5 (9,999)
i love my new samsung refrigerator! it’s so sleek & stylish. it’s very roomy, well lit & super quite. i love that the ice maker is in the door leaving more room in the freezer. the water dispenser is tall enough for a large glass. after the installation, we had to check it to make sure it was working it’s that quite. the delivery was awesome, they came in (masks & gloves) got the old fridge out & brought in & installed the new fridge all in less than 30 minutes! i purchased on a thursday & it came the next tuesday, so quick.
Recomendé este producto.
Publicado originalmente en Samsung US
2paulsmom1
5 (9,999)

2020-05-19

Austin

5 (9,999)
[This review was collected as part of a promotion.] Had my new fridge delivered 4 days ago &amp; we are already in love. It is sleek &amp; fingerprint resistant. It is HUGE &amp; holds so much more than my previous fridge. It makes ice quickly and the bin was full in a few hours. The shelves a deep &amp; wipe clean easily. I would have liked some door handles but we are getting used to the hidden ones. I love that I can keep my gallon of milk in the door shelves. It also runs very quietly. We were unsure if was even on at first because its so quiet. Overall, highly recommend.
BBCAT02
1 (9,999)

2024-07-11

Orlando, FL

1 (9,999)
[This review was collected as part of a promotion.] This is just a standard refrigerator with cheap options and finishes... It doesn't have Wi-Fi, it doesn't have special storage bins, no exterior screen, just 3 simple indicator lights and cheap buttons. It doesn't even have a night light on the ice/water dispenser. For the price of this refrigerator I suggest look for other brands or search a HUGE discount or offer if you're gonna buy it. If you can't FULLY open your doors (180 degrees) you wont be able to fully open your storage drawers, so be mindful on your kitchen space.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-07-15

SEA Care

Hi there, Thank you very much for your observation of our refrigerator. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-

Maria_Pete
5 (9,999)

2020-08-06

Rochester, NY

5 (9,999)
[This review was collected as part of a promotion.] I had my last Samsumg side-by-side fridge for a decade before I got this new one, and it's wild how much better the fridge design is now! The water dispenser area is now big enough to fit our sports bottles, and we now have ice AND water from the same dispenser! Plus, with the ice now in the door, there is waaay more space in the freezer. Actually, this fridge DOES feel roomier, and all in the same amount of space our old fridge took up. I am so satisfied! Looking forward to this next decade with my new Samsung fridge. :)
Recomendé este producto.
Publicado originalmente en Samsung US
TracieT
3 (9,999)

2021-01-09

Lakeland, FL

3 (9,999)
1stt, the ice maker has no drip tray. the water spout drips . 2nd, the ice maker does not have a light. when i get a drink in the night, i can’t see the ice maker. i have to turn on the kitchen light to see. it wakes me up completely and when i return to bed, i can't go back to sleep. also, the ice maker takes 6 hours to make ice. i have to keep trays in the freezer which defeats the purpose of having an ice maker. the water spout is too far out and water runs down the side of the glass when dispensing. 3rd, the shelves are not movable. there is not enough space between shelves for a gallon of milk. the shelves cannot hold tall containers. i know the door has gallon shelves, but my past experience shows that, overloading the door with weight causes the hinge to fail.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-01-11

Samsung Care

Thank you for providing this detailed review. It's always a pleasure to get so much feedback from our customers. I have some troubleshooting steps that may resolve your concern. Check'em out. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001852/ https://www.samsung.com/us/support/troubleshooting/TSG01001012//#ice-maker-is-making-some-ice-but-not-enough

Anonymous
5 (9,999)

2020-05-15

Sacramento

5 (9,999)
[This review was collected as part of a promotion.] So we've had the fridge for about a month now and all I can say is that I am completely satisfied with the new fridge. Samsung has done an impressive job with this new fridge with the new no protruding handle model. The handles are built into the edge of doors with grooves that eliminate the need to install door handles after delivery. Also the way Samsung has created it's new full visibility shelving system with tempered glass and slim edges, you can see exactly where everything is right away. And because everything is so slim, adjusting and sliding the shelves up and down is so easy to do. Also, I love the extra wide door shelves. I can fit everything from gallon size milk to 2 liter bottles with ease and plenty of space to put even more. What an awesome fridge.
Andrew
4 (9,999)

2020-11-25

4 (9,999)
the first criteria i had was storage capacity, followed closely by price. storage capacity is huge, with the perfect balance of square footage between the fridge & freezer. side-beside refrigerators are no longer so popular, but are a far more efficient use of space, especially in the freezer vs the pull-out drawer type, which waste a ton of space accommodating sliding drawers etc. samsung's stainless steel finish has a richness & depth to it that no other brand comes close to, & this combined with this appliances design aesthetic made it a simple choice for me. pro's huge capacity simple, elegant design door mounted ice maker deep freeze setting -8°f excellent interior lighting cold air circulation con's needs 1 more shelf in fridge no lighting over ice/water dispenser
Recomendé este producto.
Publicado originalmente en Samsung US
Adam
5 (9,999)

2026-07-18

5 (9,999)
Excellent features with connectivity. Very nice exterior finish with perfect lighting on the inside. I especially like the Power Cool option.
Recomendé este producto.
Publicado originalmente en Samsung US
AshyBlueRose
5 (9,999)

2026-07-17

Pittsburgh, Pa

5 (9,999)
[This review was collected as part of a promotion.] Fridge has been wonderful so far. We went from a 3 door fridge/freezer to side by side and I was worried it would seem like we had no room. It’s been the opposite. It feels like we have so much more space and it’s much easier to keep organized and see what we have. Keeps everything nice and cold. It also looks beautiful in our kitchen with all the matching appliances. The only issue I have is that it says fingerprint resistant and there are definitely still fingerprints but I don’t think it could ever be truly resistant so I’m ok with it. It does seem to dent easily as well. We are very careful and don’t have any small children but somehow still ended up with a dent within a month. Overall I am still happy with the purchase and think it was a good value for the price. Plus as an ice connoisseur this thing produces top notch ice ice baby.
Publicado originalmente en Samsung US
Dilley75
5 (9,999)

2026-04-29

Kissimmee fl

5 (9,999)
[This review was collected as part of a promotion.] If you’re looking for a spacious, modern, and reliable refrigerator, the Samsung RS27T5200SR is a solid choice that balances style and functionality. After using it, here’s a well-rounded review you can use: 👍 What I Like The first thing that stands out is the huge capacity (27.4 cu. ft.), which easily handles groceries for a large household. Everything feels organized and accessible thanks to the side-by-side layout and adjustable shelves. The design is clean and modern, with a fingerprint-resistant stainless steel finish that keeps it looking sharp without constant cleaning. Cooling performance is excellent. The All-Around Cooling system keeps temperatures consistent, so food stays fresh longer. The built-in water and ice dispenser is also convenient and works smoothly. �
Recomendé este producto.
Publicado originalmente en Samsung US
MnShopper
3 (9,999)

2021-03-13

Mn

3 (9,999)
i chose this fridge due to the space it held. i like the layout & space. having the ice maker built into the door saves space in the freezer. when i store milk gallons on the bottom shelf along the back wall, they will freeze. we chose the black stainless steel after having a hard time finding a plain black fridge. the black stainless steel is very pretty but sensitive. it definitely does show fingerprints, watermarks, etc & also scratches easily. we have only had it a little over two months and it already shows scuffs on the doors & we have no idea where they came from. it is a fragile finish & the scuffs show quite a bit on this surface. i like the space of the fridge, but if you are concerned about scuffs & external durability, definitely choose a different type of finish.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-03-15

Samsung Care

Thank you for your feedback. I can sympathize with your concern dealing with scratches and scuffs. I would recommend visiting your local appliance retailer for scratches removal/cleaner. ^Pat

csage
3 (9,999)

2025-10-20

3 (9,999)
The functionality of the icemaker is poor. Without warning, the ice "clogs" in the chute and ice will not dispense until one removes the ice bin, empties it and clears any clogged ice [or uses a hair dryer or hot water to clear accumulated frost or small pieces of ice]. Though the other features of the refrigerator are acceptable, this negative aspect is frustrating and time consuming to the consumer. This has not been a one-time problem for us -- it has happened many times during our time of ownership.
Recomendé este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-10-21

SEA Care

Hello there, We understand how inconvenient it can be when your refrigerator’s ice maker becomes clogged or stops dispensing properly, and we’re here to help you get it working smoothly again. Please check the guide below for steps to address ice buildup or blockage in the ice bucket and chute. You may also click on the embedded link for additional guidance. Samsung ice maker is not working https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need further support or wish to follow up on your service request, please reach out to us through any of the following channels so we can help coordinate directly: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151091747) to help our team pull up your information. Thank you. ^Camille

Gabriela27
5 (9,999)

2020-08-06

Veracruz

5 (9,999)
Apenas tengo tres días usándolo y me encantó pero aún tengo dudas con su funcionamiento, por ejemplo recomiendan que se conecte a un regulador de energía para cuándo se va luz? Soy nueva usando está tecnología casi no le entiendo y el manual no explica muchas dudas. Pero me encanta el diseño, mucho espacio, una vez alcanzada la temperatura todo los productos están muy fríos tanto arriba como hasta el último cajón. He visto comentarios negativos pero hasta ahorita yo estoy muy contenta con mi refrigerador.
Recomendé este producto.
Publicado originalmente en Samsung Mexico
Cilene
5 (9,999)

2026-05-26

Pompano Beach

5 (9,999)
[This review was collected as part of a promotion.] I’ve been extremely happy with my Samsung refrigerator. It looks modern and stylish, keeps everything perfectly cold, and has plenty of storage space for my family’s needs. The shelves are well designed, making it easy to organize groceries, and the freezer works great too. I also appreciate how quiet and energy-efficient it is. Overall, this refrigerator has been reliable, convenient, and a great addition to my kitchen. I would definitely recommend Samsung to anyone looking for a high-quality fridge.
Recomendé este producto.
Publicado originalmente en Samsung US
Tom and Karen
5 (9,999)

2026-06-10

Limerick, Pa.

5 (9,999)
[This review was collected as part of a promotion.] Beautiful looking unit that fits in well with the rest of our kitchen. The open air concept inside, along with the in door ice maker, provides for ample space inside the unit. We like the way the doors open without the use of handles (which would take up extra outside space). The factory settings of 0 degrees in the Freezer and 37 degrees in the Refrigerator, along with the airflow inside the unit show me that operational electricity savings will be high. This will also keep our food fresher longer.
Recomendé este producto.
Publicado originalmente en Samsung US
remah
4 (9,999)

2020-08-05

Titusville, FL

4 (9,999)
[This review was collected as part of a promotion.] I bought this refrigerator because I have always liked our Samsung refrigerators in the past. Specially for this one, I liked the quality of the materials inside as well as the fact that it had no handles sticking out that I had to clean around. I liked the smooth clean look. However, the ice maker in this is incredibly slow to make ice and never fills the bin completely up. So when I need more than just ice for the glass, I have ice trays. This is the feature that kept it from getting 5 stars.
Recomendé este producto.
Publicado originalmente en Samsung US
Matt
2 (9,999)

2021-01-24

2 (9,999)
fridge is marketed "stainless steel" but that must be the color, not material of the doors which have some ultra-soft coating that scratches/dents super easy. our kids have toys with plastic on outside & a magnet inside. simply placing these on fridge was enough to leave scratches all over with no way to remove. how does plastic scratch steel? and my wife barely bumped fridge while setting a plate on top and it immediately left a permanent dent super visible due to the shiny surface. fridge isn't made to withstand normal life use. also they shrinkwrapped plastic around all the parts before assembling them - we spent hours trying to peel off tiny bits of plastic wrap from every crevice. within weeks the ice maker failed which techs had to come out and fix. very disappointed with this.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-01-25

Samsung Care

Thank you for sharing this with us and providing your feedback. I understand you have multiple problems with your appliances. If you would like us to assist you with any concern; we're always here for you. Please reach out to us by using the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142883645

Joe1059
1 (9,999)

2024-08-18

Butler, Pa

1 (9,999)
[This review was collected as part of a promotion.] Would give 0 stars, if possible. Buyer beware: Fridge has a flaw that if you loose power, once power is restored, the fridge may or may not power back on. Recently I lost power while away on vacation (outage was only for roughly 20 minutes). I came back home to a fridge and all of its contents lost as the fridge never turned back on. I contacted Samsung support, a tech come out to the house and explained to me this is the normal operation of the fridge. If the power doesn’t come back on after a power outage, there’s a process to restore the fridge which involves unplugging the fridge from the power outlet…. There needs to be some sort of remedy to the issue, my fridge is still under warranty, however I’m now outside the window to return the product to the store it was purchased from.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-08-20

SEA CARE

Hearing the experiences you had with the refrigerator saddens us. We'd love to extend our assistance, Joe1059. I have shared a troubleshooting guide to help rectify the fridge with no power. Refrigerator has no power: https://www.samsung.com/us/support/troubleshooting/TSG01109708/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147459990, to help our team pull up your information. Have a great day! ^Chrystel

Shelby
1 (9,999)

2022-07-25

Raeford, NC

1 (9,999)
we got this fridge installed in october of 2021 and now the ice maker has not been working for about two weeks. i have tried replacing the water filter and everything. it produces ice but then the entire ice bucket thaws out and freezes over as one giant piece of ice. then water leaks out where the ice is supposed to come out. i have taken the entire ice bucket out every day for two weeks and completely cleaned it out and got rid of the giant ice block and the next day the same issue arises again.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-07-27

Samsung Care

Hi Shelby. Thank you for reaching out regarding your 27.4 cu. ft. Large Capacity Side-by-Side Refrigerator in Stainless Steel ice maker and water leak issue. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. Regarding your concern, to help you with this, I am providing these links to guide you on the issue. Ice maker is not working - Samsung https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Water leaks in a Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001852/ In case of repairs are needed, please take note of your warranty coverage for the refrigerator respectively. https://www.samsung.com/us/support/service/warranty/RS27T5200SR/AA One (1) year parts and labor Five (5) years of parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing) Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144738434 Thank you for being a valued customer of Samsung. Have a great day. ^Camille

Pete
4 (9,999)

2026-05-03

4 (9,999)
[This review was collected as part of a promotion.] The aesthetics / sleek design is refreshing. its capacity / internal design allows for better storage space. The Freezer portion of the refrigerator could have beed equipped with few more storage drawers and the freezer door could have been furnished with an additional bin for the slot provided. The refrigerator portion is spacious, well spaced out but could use additional shelving slots to move the shelving to another level to accommodate larger/ smaller items. So far I have not had any issues with either the freezer or refrigerator compartments maintaining their respective temperatures. Overall the ergonomics has proven to be efficient. I have not had sufficient time to evaluate this new items efficiency, but it presently appears to be functioning per the manufacturers specifications.
Publicado originalmente en Samsung US
CartmanUK42
1 (9,999)

2022-08-29

Houston, Texas

1 (9,999)
this fridge replaced one that died, the was also samsung and years before the whole thing died the ice maker died, we were buying bags of ice for years. it was a relief to finally have a working ice maker again, until after only a year or so this icemaker started to suffer similar problems. we specifically got a side by side with the ice maker in the door so as not to have the same ice maker as the previous one, but the new one started to leak into the chute and we had to chip away ice constantly, it was overfilling the ice cube tray until it leaked, with no way to fix it. it kept leaking until the chute is a solid ice block. we can't defrost it and start over because we would lose our entire freezer contents. i can't advise everyone enough to not buy any samsung fridge with an ice maker.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-08-30

Samsung Care

Hi CartmanUK42, Thank you for your review. Our sincere apologies that the ice maker made too much ice, which leaked and blocked the chute. I understand how essential it is to have a fully functional ice maker. I recommend following the steps in these links below to help you with this concern: Samsung ice maker makes too much ice: https://www.samsung.com/us/support/troubleshooting/TSG01203469/ Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas How to prevent and stop leaks from your Fridge: https://www.youtube.com/watch?v=uU6XADBosVo How to maintain your Ice maker: https://www.youtube.com/watch?v=EsbHtpc1ak4 Please feel free to get back to us via the following options for further assistance: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this ticket number 1144858446, which will help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Chrystel

randallxram
1 (9,999)

2020-06-17

Alajuela, Costa Rica

1 (9,999)
Compré este producto a mediados de junio. El día después de comprada la conecté y estaba dañada con código 44 (error de comunicación entre MiCom principal y el MiCom del Inverter). Aunque estas cosas pueden pasar, no es comprensible viniendo de una empresa como Samsung con altos estándares de calidad. Ahora me cuestiono si realmente vale la pena haber comprado esta marca, pues si falla el primer día ¿qué me garantiza que esta falla se repita nuevamente y sea un problema que me acompañe siempre?
Publicado originalmente en Samsung Mexico
Tom and Karen
5 (9,999)

2026-06-09

Limerick, Pa,

5 (9,999)
[This review was collected as part of a promotion.] Beautifully designed refrigerator that is very pleasing to the eye, as well as the touch. The 27 cubic foot capacity is more than enough storage for our small family, and it has a small footprint within our kitchen. The recommended temperatures of 0 degrees for the freezer and 37 degrees for the refrigerator were obtained quite quickly (about an hour) after the initial set up and power on. The location of the control buttons and temperature display being inside the refrigerator makes a quick check of the unit's status very easy. So far, we have seen NO variation in temperature, indicating to me that the engineering put into insulating and air flow within this unit will keep it very cost efficient for MANY years to come. All of this being said, we are EXTREMELY pleased with our Samsung unit!
Recomendé este producto.
Publicado originalmente en Samsung US
CoolWhip
5 (9,999)

2020-10-14

Austin, TX

5 (9,999)
all the issues you read about on the single start reviewers are overblown. leaks, frost, ice maker, etc. the fridge works as intended. thinking that artic temperatures will make the fridge work better is misleading; only high energy consumption is achieved. keep your freezer in the low single digit but not below zero and your fridge size on the 40's; it works wonderful, and if there is high demand for ice well buy an ice machine, this ice makers were never intended for large amount of people.
Recomendé este producto.
Publicado originalmente en Samsung US
BeninMaryland
1 (9,999)

2024-09-10

California, MD

1 (9,999)
Refrigerator broke after 1 year and Samsung repair service is slow and can't fix refrigerators! Purchased fridge in August 2023, refrigerator broke August 2024. With prompt notifications, Samsung took 1.5 weeks to show up and said the refrigerator was repaired, but after leaving the refrigerator was even worse!(Not cooling whatsoever). Called back and now they will take another week at the earliest! If you like your fridge to be as reliable as a Russian built automobile, this is your fridge!
Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-09-12

SEA Care

Hi there, Thank you for your review. We would love to know more about what happened with the fridge and better help you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1147524519 to help our team pull up your information when you message us. Have a great day. ^Aloe

Cindi
2 (9,999)

2020-10-23

2 (9,999)
the refrigerator is pretty and a good size, but the ice maker doesn't make enough ice for 2 people in one day. that is a deal breaker i wish i could return this model. i have to go out buy bagged ice even though i have a new appliance. the shelves are not adjustable. the blue light is dim, you cannot see vey well. there is not enough light in the freezer to see what is in there. the door is sharp so you have to watch you feet from getting scraped. and finally there is no cheese drawer.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2020-10-26

Samsung Care

Thank you for sharing this with us and providing your feedback. I understand you have multiple problems with your appliances. If you would like us to assist you with any concern; we're always here for you. Please reach out to us by using the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Your ticket number is : 114255625

Seanpatrickh
4 (9,999)

2026-07-05

California

4 (9,999)
[This review was collected as part of a promotion.] I love having different different ice types. I thought I would hate not having the ice in the door but it ended up not bothering me. It cools down quickly without issue. I like having the sensors to make the doors open so you’re not trying to tug to open the seals. The only thing is the price. You get what you pay for and you are paying a lot more for this brand. If you are looking for something cheap this is not it. Try sales around the holidays as that can help you get. Better price.
Recomendé este producto.
Publicado originalmente en Samsung US
ChrisPyCritter
4 (9,999)

2020-11-06

4 (9,999)
i love this fridge. pros: 1. big, holds a ton 2. i can see what's in the freezer without digging 3. no handles protruding from the doors 4. no trim around the ice/water dispenser cons: 1. non-adjustable shelves 2.needs a 2nd led light lower in the fridge toward the rear to light the lower shelves 3. butter compartment in the door 4. the top drawer in the fridge should have been 2 shallower drawers - 1 for cold cuts & cheese, 2nd for additional fruit & veggies overall i'm very pleased
Recomendé este producto.
Publicado originalmente en Samsung US
Eliana
1 (9,999)

2020-07-25

Panama

1 (9,999)
Compre este producto el 15 de junio, desde el dia uno dio problemas con la fabrica de hielo, al siguiente día, el lado del refrigerador sin enfriar, escarcha en el freezer, segui todos los pasos para tratar de arreglar los inconvenientes y ninguno funciono, programaron cita con tecnico y decidieron reemplazar el refrigerador, despues de 1 mes de la compra de un electrodomestico completamente nuevo recibi el reemplazo, seguimos todas las indicaciones para su correcto funcionamiento y ocurren exactamente los mismos problemas, es increible con una marca de tanto prestigio que ocurra esto. Entonces me pregunto, modelos defectuosos, hasta cuando? Solo debo agradecer la atencion al cliente porque han sido muy amables los encargados, por lo que al electrodomestico se refiere, completamente decepcionada.
Publicado originalmente en Samsung Mexico
JoeB
3 (9,999)

2025-12-15

Mesa. AZ

3 (9,999)
I love Samsung and have many products made by them so when I needed a larger refrigerator and saw this one, well it had to be good right? Wrong. Nice looking tons of space but the water and ice dispenser is a joke and the even cooling is not good. Samsung service came out and hooked into its brain and said its good thank you good bye! I said I dont care what a cell phone wired ti my unit says I am telling u the problem. He said no, his info says no problem all good thank you and bye.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-12-17

Samsung Care

Hi Joe B, Your firsthand experience with the water, ice, and cooling is just as important as what our diagnostics report, and it’s clear the recent visit did not leave you with confidence or reassurance. That is not the relationship we want to have with you, and we want to help. I’ve shared a Samsung support link below that focuses on cooling performance in refrigerators and freezers. It outlines four scenarios; please select the one that most closely matches what you’re experiencing. The page also includes helpful articles and options to schedule a service visit if you would like another technician to take a look. Cooling issues with the Samsung refrigerator or freezer: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ We would also welcome the opportunity to speak with you directly about your water and ice dispenser experience and review what steps may be taken next. You can reach us through any of the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1151608204 to help our team pull up your information. Leo

Bbanks
3 (9,999)

2026-05-20

3 (9,999)
[This review was collected as part of a promotion.] Loved it at first. Then the ice maker started to fall apart . Now I can't find my receipt, it will come on, but it will not cool. Trouble shot it down to I think it's the board because the compressor says it's still good as far as my multimeter goes and to have someone look at it cost an arm in a leg. So I'm not very happy with this long-term purchase. Now, I've just gotten a refrigerator that comes on and doesn't cool. Sitting in my kitchen till I decide what I want to do with it.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-05-21

Samsung

Hi Bbanks, We understand how frustrating it can be when a refrigerator that initially worked well begins to have performance concerns, especially when it no longer cools as expected. This Samsung support guide outlines steps that help address ice maker performance concerns and cooling issues by reviewing water supply factors, filter condition, and temperature settings, as well as basic maintenance and troubleshooting steps to restore proper operation: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ https://www.samsung.com/us/support/troubleshoot/TSG10003479/ If you’d like assistance reviewing the cooling concern and ice maker condition with your refrigerator, we’re here to help take a closer look and provide guidance. Please reference 1152522951 so we can review the details and explore the available options for your unit. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Thank you for your feedback. Meneleo Samsung Care

Dawnu
5 (9,999)

2020-04-21

Boca Raton

5 (9,999)
[This review was collected as part of a promotion.] Our new Samsung refrigerator finally got delivered and we just love it. very elegant looking. It is so spacious in the fridge and freezer and well light. Even has a Sabbath mode. This was the best investment we have made and comes with a 10yr warranty. There are no door handles they are tucked in the door. It is very quiet and chimes when the doors are open too long.. Friends and family have had nothing but good to say. I just love my new Samsung refrigerator, thank you Samsung.
DrBonkers
4 (9,999)

2026-04-23

Red Rock, AZ

4 (9,999)
[This review was collected as part of a promotion.] Great refrigerator if you like one without protruding handles and without a TV and other bs. It cools, it freezes, it makes ice, and it dispenses water. I deducted a star because all the documentation that comes with it directs you to download the smart things app, but the app says this refrigerator is not compatible with the app. The only thing the app was good for was to expose how to set the refrigerator and freezer temperature, because it isn't listed in the product manual.
Recomendé este producto.
Publicado originalmente en Samsung US
Jeremy007
5 (9,999)

2020-04-28

Ithaca

5 (9,999)
[This review was collected as part of a promotion.] We're having a great experience with the Samsung Fridge Freezer. The installation company was very helpful and did a great job. Have had the unit a couple of weeks now and have no complaints at all. It's very quiet and nice and bright inside. Finally plumbed in a water line to it so the water and ice-maker are working and it's very efficient. Definitely a major upgrade over our old unit. Very roomy on both the fridge and the freezer with plenty of door and shelf space which are all adjustable. The ice-maker is built into the door of the freezer so doesn't take up valuable room. Aesthetically the unit looks absolutely wonderful in the kitchen and is very well designed. It's also nice that the door handles are recessed in the doors so don't protrude at all. Would highly recommend to anybody. Five Stars! *****

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