How to enable the Wi-Fi calling function on a galaxy phone

Last Update date : May 21. 2021

The Wi-Fi Calling feature allows you to make or receive a phone call if you have a Wi-Fi connection in an area with little or no cellular coverage. You are covered with a voice call using Wi-Fi calling from participating providers. See the guide below on Wi-Fi calling.

Before trying the recommendations below, be sure to check if your device software and related applications are updated to the latest version. To update the software on your mobile device, follow these steps:

Step 1. Go to Settings > Software Update.

Step 2. Tap Download and Install.

Step 3. I followed the instructions on the screen.

When you enable Wi-Fi calling, you can make calls through your phone's Wi-Fi network connection. For it to work, your phone must be connected to a Wi-Fi network and have an active SIM card inserted.


Note: This feature may not be available depending on the country and carrier.


Step 1. Open the Phone app and then tap the More options icon (the three vertical dots).

Step 2. Select the Settings menu.

Step 3. Find and tap the switch to enable Wi-Fi calling.

Alternatively, you can also enable Wi-Fi calling from the quick settings panel. Swipe down from the top of the screen and then tap the Wi-Fi Calling icon to turn it on.

There are a few things you can check on your phone if the Wi-Fi calling feature is not available.

First, make sure you are connected to a Wi-Fi network. If the network signal is weak or unstable, it may not work. Open the Quick Panel and check the Wi-Fi icon to make sure you are connected to a Wi-Fi network.

Also, to use Wi-Fi calling, you need to insert an active SIM card from a provider that supports this feature. Check with your operator if your SIM card is compatible. If that doesn't solve the problem or if the feature is not allowed, contact your provider for further assistance.

Note: Screen shots and device menus may vary depending on device model and software version.

If you are having difficulties with your Samsung mobile phones, tablets or portable devices, you can send us a question in the Samsung Members application.

This allows us to take a closer look at what is happening. The data is kept anonymous and is only kept during the investigation. Learn more about submitting a bug report via  "How to use the Samsung Members application"

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