SM-A505F/DS
Common Topics
SM-A505F/DS
SM-A505F/DSSolutions & Tips
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Network & WiFi
Galaxy eSIM and supported network carriers
FAQ for Mobile Devices. Find more about Galaxy eSIM and supported networks with Samsung Support.
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Network & WiFi
Network carriers that support 5G for Samsung Galaxy devices
With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.
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Others
Use two hands with your Samsung Galaxy devices for maximum productivity
Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.
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Others
Reduce power consumption with Light performance mode on your Galaxy device
You can use Light performance mode on your Galaxy device to prioritize battery life and cooling efficiency.
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Troubleshoot NFC issues on Galaxy devices
NFC technology enables faster and more convenient in-person payments on Samsung Galaxy devices. If you encounter any issues with its functionality, there are steps you can take to troubleshoot the problem.
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Network & WiFi
How to run eSIM self-diagnostics for the Galaxy Watch series
If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.
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Others
Navigate your Galaxy phone and Galaxy tablet using Multi control
Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!
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Power
Causes and solutions for when your Samsung Galaxy device gets warm
If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.
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Application
Galaxy device slows down, freezes, or displays ads after installing third-party apps
The Device care feature on your Galaxy device can be used to track down unwanted apps that may be causing ads or other issues.
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Camera
How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam
Use this guide to learn how Samsung’s Galaxy Z Flip5 FlexCam enables users to effortlessly take selfies.
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Camera
Tips for taking clear close-up photos with Galaxy phones
Use the tips in this guide to achieve clear photos when using your Samsung Galaxy S23 series, Galaxy Z Fold5, and Galaxy Z Flip5 phones.
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Others
How to clean your Samsung Galaxy device
Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.
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Software Upgrade
Simplified app names in Galaxy One UI 6
Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.
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Others
Protect your Galaxy device with the Auto Blocker feature
A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorised apps, secure your device against malicious activity and enhance privacy and security.
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Hardware
Third-party products causing paint to peel off Galaxy devices
Use this guide to discover how third-party products can cause cosmetic damage to your Samsung Galaxy device.
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Others
How to set up and use the Browsing assist features with Galaxy AI
Use this guide to learn how to set up and use different AI features in Browsing assist on the S24.
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Others
How to use Transcribe assist with Galaxy AI
Follow this guide to learn how to use the Transcribe Assist feature on Galaxy S24 in a few quick steps.
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Others
How to use Generative photo editing with Galaxy AI
Follow this guide to learn how to use the generative AI photo editing feature on the new S24.
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Others
How to set up and use the Interpreter app on Galaxy devices
Utilise these instructions to learn how to set up and use the Interpreter app on Galaxy devices.
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Others
How to use Note assist with Galaxy AI
Utilise this guide to learn how to use Note assist.
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Call & Contacts
eSIM Contact saving function support discontinued
Learn how the discontinuation of the eSIM Contact saving function will affect where you store your contacts’ information.
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Others
Restricted access to the use of Google's Discover and Generative Wallpaper features on Galaxy devices for underage Google Account users
Secure your child's online journey with restricted access to the new Galaxy S24 features.
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Camera
Edit suggestion for photos with Galaxy AI
Discover the benefits and how to use the new AI photo editing feature on the Galaxy S24.
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Settings
How to change your Samsung account country or region
Use this guide to discover how to change the country or region on your Samsung account as well as to find out what scenarios may restrict that feature.
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Others
How to create and use a passkey
Learn how to easily create and utilise a secure passkey with our step-by-step guide. Enhance your online security today.
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Others
How to use SmartThings Find to locate a lost S Pen Pro
Use the following instructions to use the SmartThings app to locate a lost S Pen Pro.
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Settings
How to stay signed in or out of your Samsung.com account
Learn how to manage your Samsung.com account login status to stay signed in securely or sign out.
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Others
The updated recycle bin feature in My Files on Galaxy devices with One UI 6.0
This guide teaches you how to delete and restore files using your phone or tablet's My Files, Gallery or Voice Recorder app.
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Backup & Restore
How to use Google One to back up your Galaxy phone’s data
This guide will help you automatically back up your Galaxy phone’s data to Google Drive, as well as perform a manual backup.
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Backup & Restore
How to transfer data from a Galaxy phone with a broken screen
Read this guide to learn how to transfer the data from a Galaxy phone with a broken screen.
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Others
How to use the Smart Switch app to transfer data between Galaxy devices
This guide will show you how to use the Samsung Smart Switch app to back up and restore data to your Galaxy devices.
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Backup & Restore
Use the Samsung Cloud to back up and restore data to your Galaxy device
This guide will show you how to use the Samsung Cloud to back up and restore data to your Galaxy devices.
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Backup & Restore
Methods to back up and restore data to Galaxy devices
Discover effective methods to securely back up and restore data on Galaxy devices. Explore reliable techniques and tools for safeguarding your Samsung Galaxy's information and effortlessly restoring it when needed.
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Others
How to synchronise OneDrive with your Galaxy device
The following instructions explain how to sync the My Files app with OneDrive.
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Settings
Samsung account sign-up and authentication procedures
Learn how to use a Galaxy mobile device or computer to create a Samsung account.
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Others
Recover your Samsung account ID and reset your password
Learn about the various ways to recover your Samsung account ID and password.
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Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
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Samsung Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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Samsung Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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Others
How to set Generative wallpaper on Galaxy devices
Learn how to use generative wallpaper on the Galaxy S24.
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Multimedia
How to use Quick Share to share a file between phones
Learn how to use the Quick Share feature on your Galaxy S24.
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Camera
Enhanced zoom and Nightography on Galaxy devices
Discover the latest improvements in the enhanced zoom and nightography features included on the S24.
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Network & WiFi
Samsung Galaxy device's GPS signal is lost
Discover the causes of a lost GPS signal on a Galaxy device.
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Audio
How to use hearing aids with Samsung Galaxy devices
Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.
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Lock
Unlock Your Samsung Galaxy with a previous screen lock method
Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.
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Others
How to use Drawing assist on the Samsung Galaxy device
Learn how to use the Drawing assist on your Samsung Galaxy Z Foldable series.
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Others
How to use Photo assist to edit photos on Samsung Galaxy devices
Learn how to use Photo assist to edit photos on the Samsung Galaxy device.
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Hardware
Solid foreign object and water resistance rating (IP ratings) guide
Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.
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Camera
Auto Zoom feature on the Samsung Galaxy Z Flip6
Learn how to use the Auto Zoom feature on the Samsung Galaxy Z Flip6.
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Others
User guide for the Samsung Galaxy Z Flip6 Flipsuit Case
Learn how to use the Samsung Galaxy Z Flip6 Flipsuit Case.
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Others
How can I turn off App protection mode on Fold6 and Flip6 if I encounter an error pop-up
FAQ to learn HOW TO turn off App protection mode on Fold6 and Flip6 if I encounter an error pop-up
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Others
what data is end-to-end encrypted on the samsung fold6 and flip6
FAQ to learn What data is end-to-end encrypted on the Samsung Fold6 and Flip6
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Others
What is the battery capacity of the Z fold 6 and Z flip 6
FAQ to learn how much battery capacity do the Z Fold6 and Z Flip6 have.
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Others
What materials are used for the front and rear mechanisms, hinges, and sides of the Galaxy Z Fold6?
FAQ to learn what materials are utilized for the front and rear mechanisms, hinges, and sides of the Galaxy Z Fold6.
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Network & WiFi
What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device
Learn some simple solutions for when your Galaxy device has a poor signal.
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Samsung Apps
View your step count in Samsung Health
Learn to use Galaxy devices to track your step count in the Samsung Health app.
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Others
Why am I unable to install apps and keep receiving an error pop-up on Fold6/Flip6?
FAQ to know what to do when you are unable to install apps and keep receiving an error pop-up on Fold6/Flip6
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Others
Why does my Galaxy Z Flip6/Fold6 show "Security notification - Recovery code reset on other devices. Verify activity"?
FAQ To learn Why does my Galaxy Z Flip6/Fold6 show "Security notification - Recovery code reset on other devices. Verify activity"?
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Settings
Why Don’t Finger Sensor Gestures work, and why Can’t I See the Menu on the Galaxy Z Flip 6 and Galaxy Z Fold 6?
FAQ To learn Why Don’t Finger Sensor Gestures work, and why Can’t I See the Menu on the Galaxy Z Flip 6 and Galaxy Z Fold 6?
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Hardware
Screen protector for Samsung galaxy z devices flip and fold
screen protector for the device for the Samsung Galaxy Z devices
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Software Upgrade
How to update your Samsung Galaxy phone or tablet
Learn how to keep your Galaxy phone or tablet up-to-date.
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Settings
About the updated Edge Panel and accessing the Smart select feature
Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.
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Audio
Sounds, vibrations, and notifications on your Samsung Galaxy devices
Personalise sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.
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Battery
How to set the display of charging information on your Samsung Galaxy device
Learn how to customise the display of charging notifications.
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Others
How to locate the digital User guide on your device
Learn how to locate your Galaxy device’s digital user manual on your device.
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Audio
Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
Learn some troubleshooting solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications.
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Power
What to do if your Samsung Galaxy device turns off unexpectedly
If your Galaxy device turns off suddenly, this guide offers troubleshooting steps to identify the cause and solutions to ensure that it stays powered on when you need it.
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Others
How to pair a Galaxy Watch with your Samsung Galaxy device
Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.
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Power
How to use the Wireless power sharing feature on your Galaxy Device
Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.
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Settings
How to use your Galaxy phone or Watch to manage notifications on your wearable device
Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.
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Power
How to set up fast charging on your Galaxy device
Learn how to enable Fast charging on your Galaxy device and speed up the charging process.
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Others
How to connect Galaxy Buds to other devices
Learn how to pair your Galaxy Buds with other devices.
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Battery
What to do if your Samsung Galaxy device is not charging
FAQ for Samsung mobile. Find more about 'What to do when mobile device has problem with charging, turning on, or boot loop' with Samsung Support.
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Others
How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.
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Camera
How to fix camera issues with error “Warning Camera failed”
FAQ to learn how to fix camera issues with error “Warning Camera failed”.
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Others
Why is my Samsung Galaxy device slowing down and how can I speed it up?
Learn about a few things you can try when your Galaxy phone is slowing down.
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Others
What to do if your Samsung Galaxy device is not responding to S Pen Air actions
Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.
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Audio
Troubleshooting speaker and sound issues on a Samsung Galaxy device
Learn how to troubleshoot and fix speaker and sound issues on your Samsung Galaxy device.
Manuals & Downloads
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