Samsung's AI powered 4K processor creates one of the best 4K experiences. Our 4K AI Upscaling technology powered by 20 AI neural networks transforms content into near 4K picture quality. Our NQ4 AI Gen2 Processor optimizes both picture and sound to deliver a 4K experience whether you are streaming OTT services, playing your favorite video games or watching live sports.
Performance compared to 2024 QLED Q70D
* Viewing experience may vary according to types of content and format.
** 4K AI upscaling may not apply to PC connection and Game Mode.
Quantum Matrix Technology
Every detail enabled by ultra-fine light control
The evolution of Neo QLED advances with Quantum Matrix Technology, which precisely controls our proprietary Quantum Mini LEDs. Such accurate ultra-fine light control brings out great detail in both the darkest and brightest scenes.
4K AI Upscaling
Upscale content into a 4K experience
Our 4K AI Upscaling technology powered by 20 AI neural networks transforms content into near 4K resolution.
* Viewing experience may vary according to types of content and format.
** 4K AI upscaling may not apply to PC connection and Game Mode.
Samsung Tizen OS
Upscale your entertainment with Samsung Tizen OS
Get more out of your TV with the latest apps & services on Samsung Tizen OS.
* Content and service may vary by region and are subject to change without notice.
** Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use.
*** Some contents and services require registration and subscription.
**** (Except for China, Turikiye, Palestine) Requires Samsung account to access the full range of Samsung Tizen OS features including the smart TV features and apps. If you choose not to login-in, you will only be able to connect to terrestrial TV(applicable to devices with tuners only) and external devices, e.g. via HDMI. You may need a separate device (e.g. PC or mobile) to create a Samsung account.
Picture Quality
Elephants are walking around in a wide field. The scene after applying HDR 10+ ADAPTIVE\/GAMING technology is much brighter and crisper than the SDR version.
Neo Quantum HDR
4K with richer colors and more nuanced details
Experience richer, more accurate colors in 4K resolution and catch more nuanced details in your content. Deeper contrast is realized by HDR10+ tone mapping that dynamically adapts to the characteristics of each scene.
* The range of Quantum HDR luminance is based on internal testing standards and subject to change according to viewing conditions or specifications.
An icon depicts how the TV's dark scenes are enhanced as the brightness in the room increases.
HDR Brightness Optimizer
Catch hidden details in dark scenes
Recognizing bright daylight or ambient lighting, our NQ AI Processor enhances the visibility of dark scenes accordingly. Enjoy vivid HDR imagery with improved brightness and color adjustments, for a richer and more immersive viewing experience.
Real Depth Enhancer
Depth perceived just as a person’s eyes would
Real Depth Enhancer mirrors how human eyes process depth by increasing contrast in the foreground. Feel an enhanced sense of realism, as your TV recreates depth just as a person’s eyes would.
* Viewing experience may vary according to types of content and format.
Auto HDR Remastering
HDR-like picture quality even with SDR content
You can now watch SDR content in HDR-like quality. Deep learning algorithms are used to remaster your content by converting SDR content into HDR-like quality with brighter highlights, more vibrant colors and clearer details.
* Viewing experience may vary according to original content.
PANTONE Validated
Enjoy authentic color validated by PANTONE
PANTONE validation certifies the accurate expression of 2,030 PANTONE colors and 110 newly added skin tones. So you can enjoy an accurate, true-to-life viewing experience better than ever before.
Gaming Experience
Motion Xcelerator 120Hz
Get motion clarity for the game content you love up to 4K 120Hz
With exceptional motion enhancements, Motion Xcelerator 120Hz provides differentiated motion performance to support VRR games up to 120 Hz, so you can conquer every enemy - even at soaring speeds.
* Viewing experience may vary according to types of content and format.
Scattered scenes from games with one main scene front and center. \"RPG\" is detected as its genre, as it is then scanned into optimal settings by Samsung's AI technology. Then the screen changes and \"Racing\" is detected as the genre of \"Kart Rider Drift\" as it is also scanned into optimal settings.
AI Auto Game Mode
Experience seamless gaming with AI-driven automatic setting optimization
Let your TV automatically detect the type of games you play, delivering game settings for each game type. Free yourself from the hassle of setting up games and play.
* AI Auto Game Mode is available for certain console games only.
** Availability may vary according to gaming content and format.
A comparison of the same 2 cars in motion are on display. The left side has a lot of stutter while the right side runs smoothly. The AMD FreeSync Premium Pro logo is on the upper righthand side.
FreeSync Premium Pro
Tear free, stutter free, low latency HDR gaming
Built on AMD FreeSync™ core technology to reduce stutter and screen tearing, FreeSync Premium Pro provides a true HDR gaming experience. It produces exceptional high dynamic range visuals while maintaining low latency for effortlessly smooth gameplay.
* Viewing experience may vary according to types of content and graphics processing unit, as well as network connection speeds and ping levels when gaming on the cloud.
An action game is playing onscreen, with the Game bar onscreen at the bottom. The player selects Game Genre, Virtual Aim Point, Screen Ratio, then Minimap Zoom. The First Descendant game logo is on the top.
Game Bar
Optimize your gaming experience
Bigger and wider TV screens with 21:9 and 32:9 ratios give you expansive views and a heightened gaming experience. Optimize your gameplay even more with Game Bar for easy access to various game settings.
* Super Ultrawide GameView(21:9, 32:9) is available for certain PC and console games supporting ultrawide screens. Screen resolution change from external device may be required.
** Some game titles may not support this feature.
*** Game Bar's Zoom-in mode is not supported in some refresh rates.
**** Game Bar UI is subject to change without prior notice.
Sound
A Samsung TV plays a scene of a band performing, with a focus on the drummer. The TV emanates rings of sound in various sizes, which pulse energetically and travel in all directions to fill the space, indicating use of the Dolby Atmos feature.
Dolby Atmos®
A next level Dolby Atmos experience
Enjoy a next-level surround sound experience that immerses you deep inside the action. With Dolby Atmos, Neo QLED delivers multi-dimensional audio for unbelievably realistic sound.
A Samsung TV plays a scene of a band performing, with a focus on the drummer. The TV emanates rings of sound in various sizes, which pulse energetically and travel in all directions to fill the space, indicating use of the Dolby Atmos feature.
Q-Symphony
TV and soundbar orchestrated in perfect harmony
Surround yourself with sound from your TV and Soundbar orchestrated in harmony. Q-Symphony technology allows TV and soundbar speakers to operate simultaneously for a better surround sound effect, without muting the TV speakers.
* Check for Q-Symphony compatibility on soundbar product specifications.
** Soundbar sold separately.
A person on a motorcycle is zipping past from one side to another. Built-in speakers follow the sound of the motorcycle as it moves.
OTS Lite
Immersive virtual sound that tracks the action
3D surround sound with our virtual top channel audio allows you to be immersed in the audio experience.
Active Voice Amplifier Pro
AI-powered voice enhancement lets you catch the dialogue without distractions
AI-powered audio enhancement technology makes dialogue crystal clear by analyzing background sounds, voice clarity and ambient noise to isolate voices from other sounds. Enjoy an unparalleled audio experience with clear dialogue even in distracting environments.
* This feature can be activated in the TV Menu > Intelligent Mode > Active Voice Amplifier Pro. The default setting of Active Voice Amplifier Pro is Off.
Soundwaves beneath the TV change in shape as the TV sound adapts to the dialogue, orchestra and soccer game being displayed.
Adaptive Sound Pro
Authentic sound as the artist intended, remastered with AI audio processing
Adaptive Sound Pro optimizes sound by considering the characteristics of both your room and audio content. Experience improved voice clarity and vivid yet balanced sound just as the creators intended, thanks to AI audio processing that extracts and processes sound objects.
* This feature can be activated in the TV Menu > Intelligent Mode > Adaptive Sound Pro. The default setting of Adaptive Sound Pro is Off.
SmartThings
Using SmartThings, an icon of the built-in hub on Samsung TV connects to other icons of various connected home devices in a living room, such as the AC, lights, oven, robot vacuum and air purifier.
Built-in SmartThings Hub
Seamlessly connect your smart devices with your TV
With a built-in SmartThings hub in your TV, you can seamlessly connect and control smart devices compatible with Matter and HCA standards, without needing any additional device. You can even get notifications about the status of your smart devices straight from the TV screen.
360 Audio mode
Spatial 3D sound with Galaxy Buds
Paired with Galaxy Buds, 360 Audio Mode makes sounds from your TV feel more realistic than with headphones. Direct Multi-Channel and enhanced head tracking can even pinpoint the direction of the sound as you move your head for a spatial 3D experience for truly immersive sound.
* Available with Galaxy Buds 360 audio (Galaxy Buds Live/ Buds Pro/ Buds2 / Buds2 Pro).
3D Map View
Your TV as the control center of your home and IoT devices
Better manage your home by intuitively monitoring and controlling your home appliances and IoT devices from a 3D map of your house. Easily view and get notifications on the status of your smart devices on your TV screen.
* Image is simulated and for illustration purposes only. UI is subject to change without prior notice.
Multi View
See it all on one screen
Watch what's on TV and your mobile on the same screen at the same time. Whether it's live stats for sports or cheat videos for games, simply connect your phone and multi-screen like never before. You can also enjoy optimized multi-tasking and watch content simultaneously.
* Number of available views and supported apps/sources depends on the TV model and can be updated without notice. Requires Samsung account.
** Supports Android OS and iOS based smartphones in Q70D↑ models.
*** Multi View for mobile is available on Android 4.2 version or higher. For iOS devices, AirPlay is supported on iOS 12.3 or later.
**** The actual UI may differ from the image shown.
SmartThings
Do the SmartThings!
Optimize your home devices into a smart lifestyle tailored to your needs. Enhanced with our built-in SmartThings hub, you can enjoy a customized smart home with various SmartThings-compatible devices that simplify your day-to-day.
* Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice.
** Requires a Wi-Fi, Bluetooth or other wireless network connection and login to Samsung account.
*** Connected devices are sold separately.
**** Use of calm technology requires agreement to both SmartThings' and the auto registered device's privacy notices.
***** UI is subject to change without prior notice.
Security & Sustainability
Samsung Knox Security
Your privacy. Secured.
Your privacy is now secured on Samsung TVs. Your sensitive data such as pin codes or passwords are protected by multiple layers of software and hardware. Also, Samsung Knox Security secures the home IoT devices connected to your TV and automatically blocks execution of unauthorized malicious apps or access to phishing sites. Lastly, Samsung’s dedicated security team helps keep your TV safe with regular updates.
* Secured by Knox’ applies to Samsung TVs powered by Tizen®, launched since 2015.
** Security software update is guaranteed for at least three years from product launch.
*** Latest software update is required.
When AI Energy Mode is off, the surroundings around the TV appear bright. A smartphone screen displaying AI Energy Mode pops up, and it switches from Off to On. With adaptive brightness and AI Energy Mode activated, the energy level decreases significantly, and the scale shifts from day to night.
AI Energy Mode
Saves energy with intelligent analysis
Energy saving is made easy with SmartThings. By turning on AI Energy Mode, your TV auto-detects surrounding light levels and analyzes usage behaviors to adjust the brightness, which helps in reducing overall energy consumption. It also analyzes TV content scene-by-scene to subtly adjust brightness where possible, to cut down on energy consumption.
* Energy saving rate may vary by regions, models, sizes, viewing conditions or types of content.
** Products shipped in Eco Mode have some AI Energy Mode functions enabled by default, so energy saving levels by turning on AI Energy Mode may appear lower compared to Standard Mode.
*** AI Energy Mode does not work with Game Mode.
**** Energy savings based on internal test results and may vary depending on content being displayed and surrounding brightness levels.
Relumino mode
Entertainment made accessible
Relumino Mode is a visual aid solution that dynamically emphasizes the edges of on-screen elements, improving contrast and color. This makes content clearer and easier to enjoy for people with low vision.
* Relumino Mode works on sources provided through DTV and HDMI only. It does not work on other sources, e.g.,OTTs.
** Image simulated for illustrative purposes only.
SolarCell Remote
A remote control made with recycled materials and charged by sunlight and indoor lighting
With a solar panel on its back that you can use for charging, you no longer need to use disposable batteries for SolarCell Remote, as they are not the best for the environment.
* To charge the remote with solar energy, set the TV remote down with the solar panel facing up. Place it in your living room while your lights are turned on, or you can place it near a window where it will soak in natural sunlight.
** In case the remote's battery is depleted, you can charge it using a USB-C cable. To check the remaining battery level of the remote control, refer to the TV Menu (Settings > General & Privacy > Power & Energy Saving > Available Remote Battery).
*** The design and button layout of the SolarCell remote may vary depending on the region.
**** SolarCell Remote in 2024 TV models contains a minimum of 24% recycled plastic (based on weight of total plastic)
The TV offers excellent picture quality with vibrant colors and impressive sound.
Many users praise its smart features, ease of use, and suitability for various purposes like streaming, gaming, and movie-watching.
Some report an immersive, theater-like viewing experience.
However, a few customers have encountered issues with sound, image quality, and menu navigation.
Overall, the TV provides a high-quality, feature-rich viewing experience.
AI-generated from customer ratings & reviews, and may include incentivized reviews.
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
1,169 Reviews
PSA43
Product Ratings : 5
(Number of Ratings :9,999)
2021-06-29
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We purchased this 55" TV to replace our 14 year old 50" Samsung Plasma TV, which was an awesome TV! The picture quality of new TV far exceeded our expectations!!! The remote is very easy to get familiar with, and there are many easy options to make from Home Screen (i.e., change brightness of picture, add/delete captions). Having solar remote is a good feature, but remote should have some sort of "low charge remaining" warning, as charge went completely out once and can only turn TV on/off until remote was slightly charged. It does charge very quickly with proper light/sunlight. Very happy with this TV and forward to many years of service.
Originally posted on Samsung US
Adel
Product Ratings : 5
(Number of Ratings :9,999)
2021-09-10
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Movies, games, streaming ,music videos ,
It has a few extra gaming features like variable refresh rate (VRR) support in the form of FreeSync and G-SYNC compatibility. It can play high frame rate from the new generation gaming consoles thanks to the 120Hz panel and HDMI 2.1 inputs. Gaming feels responsive as it has low input lag and a quick response time for smooth motion. If you want to use it for co-op gaming, it has wide viewing angles so the image remains accurate when viewing from the side. It doesn't get bright enough to fight a ton of glare, but it still has fantastic reflection handling if you want to use it in a room with a few lights around.
Originally posted on Samsung US
TeaCat
Product Ratings : 4
(Number of Ratings :9,999)
2021-07-14
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Just purchased this beauty 1 week ago, the quantum matrix technology is absolutely eye opening. Upgrading from Samsung UA48J6200AW to this one the sound tracking technology has improved and I have noticed that the Anti Glare tech and wide viewing angle has topped it all. No matter where you are viewing there is no reflection of your sofa anymore! I also love NeoSlim design, super thin, and designed to blend in seamlessly. I also am very impressed with ambient mode and the remote control for all.
All these features are absolutely top notch, reasons I am staying with Samsung.
Welldone Samsung! Very pleased to have this.
I recommended this product.
Originally posted on Samsung Australia
critter4511
Product Ratings : 4
(Number of Ratings :9,999)
2021-11-23
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
the picture is fantastic and the overall features are really nice. my problems with the tv has to do with the remote. first of all i hate the small little remote it came with and the fact that it has no numbers keypad. hopefully i can find a different one to use. second, there is a problem with the remote working properly with my bose sound system. i can change the volume up and down but it will not power on or off my bose system. then out of the blue even the volume control stopped working. i had to reset the tv and go thru the initial setup to get it work again. really annoying. i hope it doesn't happen again.
I recommended this product.
Originally posted on Samsung US
Response from Samsung:
2021-11-23
Samsung Brand Ambassador
critter4511,
Thank you for purchasing Samsung’s QN85A TV and for your review. We appreciate your feedback regarding the issues you are experiencing with your remote control. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing this reset, you will need to pair the remote to the TV again. To pair, press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.
Please also check to see if your remote is charged. You can check remaining battery by going to: Settings > General > Power and Energy Saving > Available Remote Battery.
Check if the remote is sending an IR signal. If it is sending an IR signal, you will see a red colored light coming from the remote control. If the remote still will not work, it may be faulty.
Please ensure Anynet+ (HDMI-CEC) is enabled on your TV. With Anynet+, you can control external devices that are connected to your TV with HDMI using your TV remote. To turn on Anynet+ (HDMI-CEC), go to: Settings > General > External Device Manager > Anynet+ (HDMI-CEC).
If your soundbar does not support HDMI-CEC, you will not be able to use Anynet+. If that is the case, you will simply need to enable the Universal Remote feature on your TV’s remote with these set-up steps:
1) Connect an external device to the HDMI port of the TV, and then power on the external device. Your TV will automatically recognize the device when connected through HDMI and will switch the output. If it doesn't automatically detect it, then keep following the steps to set up Universal Remote.
2) Press the Home button on your TV remote to access the Home Screen. Using the directional pad on the remote, navigate to Source. When the selector is placed over Source, the Source menu will appear. Press UP on the directional pad to access Universal Remote.
3) Select Universal Remote on the Source screen. Next, select Start and make sure the device you want to connect is turned on. When your desired device displays, select it. Follow the on-screen instructions to complete the setup and register the device. The instructions may vary, depending on the device type selected.
4) Your TV and the remote will memorize the external device and its connection port (HDMI 1, HDMI 2, etc.) to make controlling everything even easier. Occasionally, the device may not respond after it's registered. To make sure the connection is made, you need to re-register the device.
I hope this helps. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Starfleet
Product Ratings : 5
(Number of Ratings :9,999)
2021-12-16
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We upgraded from a Samsung 55" 4k TV from 2016 which was already a great TV, so expectations were high for this model in 75"
Having used it for over 3 months for a full range of uses including Free to Air TV, almost all streaming services, and console gaming, I can tell you this TV rarely fails to deliver content exceptionally.
The only thing to note is that some legacy lower quality shows such as Frasier for example, do suffer scaling up to such large screen and resolution. Products such as this are optimised for high quality modern content.
It's a minor criticism of what is a must-buy TV everyone will love.
I recommended this product.
Originally posted on Samsung Australia
Boomerang bill
Product Ratings : 4
(Number of Ratings :9,999)
2021-03-16
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
so to try and keep this short this tv will not be good for anyone who wants to get the tv out put it on a setting and go especially those who like to put it in dynamic mode. you cannot set this tv like a normal qled/led. it does take some playing around with an setting it differently then what you're used to but once you get it the tv is actually beautiful. there is some blooming but it's mainly in off axis viewing. the only 1 hdmi 2.1 is a bummer. but they came change that. stay in movie or filmmaker mode. but it does look great once you get it. they did over advertise this tv in some ways. not good on samsungs part
I recommended this product.
Originally posted on Samsung US
Response from Samsung:
2021-04-19
Samsung Brand Ambassador
Boomerang bill:
I am happy to hear that we were able to assist you in finding the right settings to suit your viewing preferences. Picture Modes and Expert Settings do make a big difference depending on your personal tastes and viewing environment.
Should you change the lighting in your room, move your TV to a different location, or would like to change the Mode based on the content you are watching, go to: Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. Filmmaker Mode™ is a trademark of UHD Alliance, Inc.
Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You may want to enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing.
To optimize your picture quality, please be sure your firmware is up to date with version 1066.2 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
You may want to enable Auto Update for convenience.
If you should ever need assistance with your TV again, Samsung Customer Support is here to help.
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week
Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
2) Product Support
3) Manuals and Downloads
4) Warranty Info
5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more
7) …and more product, repair, order, and care options
~ Samsung Solutions
Wheels
Product Ratings : 3
(Number of Ratings :9,999)
2022-05-13
size : 55"
Product Ratings : 3(Number of Ratings :9,999)
good picture and general capabilities with one exception. have an audio receiver that supports earc connection through hdmi. unfortunately, audio drops intermittently. after a ridiculous process to get support for this issue on the samsung site, i find a posting that its a firmware issue with no target date to release a fix. and that closed my ticket. when i went to post this review on samsung site, and selected 3 stars, the ui gave me a message, "from your rating we've let you down, let us know how", with a chat button that appeared. chat button didn't work. decent product, but service behind it is lacking.
Originally posted on Samsung US
Lockdown relief
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-20
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We purchased our TV and soundbar 2 weeks ago, however before I could unpack and set up the unit the NBN modem failed.
The replacement modem arrived on the same day as the Victorian Government announced that Victoria was going into lockdown.
I set up the TV and soundbar on Saturday and we have been hooked on the quality of the picture and sound.
Complete series have been binged and old series are being re visited and it's as if we had not previously watched them due to the picture and sound quality.
Navigation of the menu is also straight forward.
I cannot recommend our Samsung products more highly.
I recommended this product.
Originally posted on Samsung Australia
Krew
Product Ratings : 4
(Number of Ratings :9,999)
2021-04-25
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Purchased this TV to replace a 2016 model. Opted to upgrade to the Neo to have a little future proof unit. So far the picture clarity is outstanding, even while watching older steamed shows filmed on older formats. Vivid color and default speaker sound is good. Only issue is despite setting the default audio to my home audio system. It keeps automatically switching back to the speakers. Tried everything to no avail. Other than that it's a great TV that offers Google Assistant I don't use it often as I have another device in t
he room. Would definitely recommend this model if you are willing to pay a bit of a premium. Only reason not five stars is the annoying audio issue.
Originally posted on Samsung US
Response from Samsung:
2021-04-29
Samsung Brand Ambassador
Krew:
Thank you for purchasing the Samsung QN85A Neo QLED TV and for sharing your experience with your audio switching sources. Samsung TV's have Anynet+ (also known as HDMI-CEC), a feature that allows connected external HDMI devices to inform your TV when they have turned on. By default, the TV will immediately switch to this source when this happens. You may want to check the following: (1) Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. (2) Check if the power cord of the Anynet+ device is properly connected and the cable connections of the Anynet+ device. (3) Go to: Settings > General > External Device Manager > Anynet+ (HDMI-CEC) to verify that it is set to ON.
Also, please make sure that your TV’s firmware is up to date.
I hope this helps. Should you need further assistance, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Marky23
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-12
Stevenson Ranch
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I am truly enjoying our new Samsung 65 inch QLED Smart TV. It is so advance that setting it up was a breeze. Picture clarity was good as well as the dynamics and motion when watching sports such as basketball and football! My family uses the smart functions for streaming Netflix, Disney and Prime videos. The remote is solar and can be charged like you do with your phone. Integration with other streaming apps are seamless. I’m very happy with this TV. It was an upgrade from our old one which we bought just a few years back. We received this TV at a discounted rate in exchange for my honest review.
Scoop4u
Product Ratings : 5
(Number of Ratings :9,999)
2021-09-16
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I use our TV for many things: smart streaming shows, kids apps, as well as I'm learning to use this TV for work. I throw what is on my phone to this TV so it considerably increases the size of what I was doing on my phone. I essentially am using my TV like a BIG computer monitor. I LOVE THIS FEATURE!!!
This TV is above and beyond all my other TVs. It has more capabilities than just a TV!
I havent even talked about the pixels, clarity of video image, or audio quality yet!!! Simply put I made a great investment with this model and couldn't be happier. This is more than a TV!!! Thank you Samsung!
Originally posted on Samsung US
lorT
Product Ratings : 1
(Number of Ratings :9,999)
2021-12-07
size : 55"
Product Ratings : 1(Number of Ratings :9,999)
How ridiculous that you pay a fortune for this TV and Samsung uses a solar/chargeable remote and they don't even provide the charger device to for it, how cheap and disgusting. That is like buying a cell phone and not providing the charger. By the Way the remote is horrible, not user friendly at all, there isn't a rewind button and no numbers to key in a channel by number you have to press up and down. Had I known about the charger, I wouldn't have bought this TV. Samsung, you need to do something about the charger. I am so dissatisfied, and other reviews mention your horrible remote as well.
Originally posted on Samsung Canada
MarkInAsheville
Product Ratings : 5
(Number of Ratings :9,999)
2021-04-19
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] For streaming of video content, the picture is the best I have ever seen. Very vivid colors and the motion update rate is fantastic. I also use the monitor with my Dish receiver. It still provides a quality image but because the video quality out of the Dish box is not truly 4K, the overall performance is not as good as streaming 4K video. That is the fault of the satellite box, not the receiver.
Overall, I am very satisfied. The micro LED performance of the Neo version is significantly better than my older 75" Samsung. You notice this especially when there is a gradient black background. The older set displayed "bands" of color whereas this monitor is very smooth in representing the gradient.
Originally posted on Samsung US
VLak
Product Ratings : 4
(Number of Ratings :9,999)
2021-09-14
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Bought this at the start of the month and have loved every second of viewing. Our only concerns - when we put the TV together it has small plastic hooks at the back to latch the stand into the TV - one of these snapped off while we were assembling - we don't think it has affected the TV at all, but definitely made us nervous while we were putting it together.
Apart from this the TV has awesome features, a great picture and sits perfectly in our small living space. The slim remote is great and easy to use - respect that it is environmentally friendly and doesn't have batteries.
I recommended this product.
Originally posted on Samsung Australia
NMiller
Product Ratings : 2
(Number of Ratings :9,999)
2023-01-10
Indio, CA
size : 55"
Product Ratings : 2(Number of Ratings :9,999)
I've had this TV for over a year, and it isn't bad when it works. I use it for UHD films and game on it with the Xbox Series X. It has weird issues of the screen glitching out when it changes between "Gaming" mode and video content. The TV shuts off randomly and readjusts which is fine, but it does quite a bit then sometimes not at all. Sometimes the TV will stay black but be turned on, so I have to manually turn it off and back on to hope the image returns. I do enjoy "Filmmaker" mode for watching 4K movies, so I appreciate that. My last Samsung TV had issues with the separate "Connection" box where certain ports stopped working. This will likely be my last Samsung TV and will test the market next time.
Originally posted on Samsung US
4Ktvishere
Product Ratings : 5
(Number of Ratings :9,999)
2021-06-29
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] The 85 QN90A Samsung Neo QLED 4K worked better then expectations from the store demo. We have used it with everything you want to watch with Hockey, Baseball and Motorsports especially with their broadcast enhancements with picture and sound clarity. When watching 4K broadcasts with Netflix the picture is amazing from an upgrade from a non 4K TV. The surround system is easy for the TV to find and gaming systems.. It might be time to upgrade the other TVs to the Neo technology because we are having a bit of TV war on who gets to watch what on the TV vs the other TVs in the house..
Originally posted on Samsung US
lqpoolman
Product Ratings : 5
(Number of Ratings :9,999)
2021-09-24
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Have always owned Sony TV’s and was planning on buying another Sony. Spent some time comparing various models and screen sizes and kept coming back to Samsung.
Our last Sony tv was probably 13 yrs old but still felt that the picture was pretty good. Until I compared it to the Samsung. The clarity and color on the Samsung was superior. The thinner frame of the Samsung was also a huge selling point.
We bought a 55” screen because we thought 65” would overpower the living room. We were wrong. We will be purchasing a 65” Samsung and moving the 55” model to another room.
Originally posted on Samsung US
Jayb
Product Ratings : 5
(Number of Ratings :9,999)
2021-10-13
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] After reading and watching multiple TV reviews, the QN85A stood out from it's competitors. Have to say, this is one of the best purchases i've done, really satisfied with the image quality, looks impressive, great clarity and next level when you are watching 4k movies.
If you own one or planning to buy one of these, you have to get the Q-Symphony soundbars which pairs with the TV and plays sound on the soundbar and the TV together, the surround effect is surreal.
This is a perfect TV to hang on the wall couple with the Ambience mode, it turns into a majestic piece of art.
I recommended this product.
Originally posted on Samsung Australia
Yleija
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-23
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] The picture quality is amazing! It has all the streaming apps I use and sound quality is great. It’s thin and fits perfectly in my entertainment center. It also has an option to hang on wall. The only thing that is an issue is that sometimes it overrides the fire stick remote and sound bar remote. Which wouldn’t be a problem except that my fire stick remote has an option I can’t reach with the tv remote. I have to reset everything when this happens. Also Samsung comes with Samsung tv and I believe if you subscribe you get more channels. This purchase was totally worth it!
Originally posted on Samsung US
dustinvandeman
Product Ratings : 5
(Number of Ratings :9,999)
2021-04-14
Houston
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] My wife and I absolutely love the 65"Q85AA Samsung Neo QLED 4k Smart TV. I primarily utilize it for gaming, and there is no noticeable input lag and the picture quality and HDR looks amazing. My wife primarily uses it to stream shows and the 4k is stunning. The black/dark colors have great depth and the color really pops. Our favorite feature is the Samsung built in software. It works great to quickly switch between apps and the navigation is intuitive. I'd highly recommend this TV if you are looking for an excellent TV that will work in a variety of situations.
Apvandeman
Product Ratings : 5
(Number of Ratings :9,999)
2021-05-18
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] My husband and I absolutely love this TV. The HDR is amazing and the range and depth of the blacks is excellent. The TV software allows us to quickly switch from watching Netflix, to watching something on cable, to playing video games. One of my favorite features is the art mode as it allows to fit better in the room when not in use rather than having a giant black rectangle on the wall. Lately we have been rewatching Breaking Bad and finally watching Yellowstone! It has been a great multi-purpose TV for streaming shows, watching cable, and playing video games.
Response from Samsung:
2021-05-19
Samsung Brand Ambassador
Apvandeman:
Thank you for your review of the 65” QN85A Neo QLED 4K TV. I’m glad to hear that the Quantum HDR 32x is bringing the details to life with ultra-rich color, deep contrast, and HDR10+ dynamic tone mapping that shifts the color and contrast scene by scene for spectacular clarity. Our Ambient Mode allows you to add a splash of color, personality, style and pizzazz to your living space. Customize your TV to showcase gorgeous wallpapers or bits of information when it is not in use.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
ma913jj
Product Ratings : 1
(Number of Ratings :9,999)
2022-07-15
size : 55"
Product Ratings : 1(Number of Ratings :9,999)
waste of money
just got my qe85qn85aatxxu a week ago and after assessing all its features i can say i’m really disappointed with it. comparing it with my 2019 qe65q85ratxxu, the qn85a is all but worse. black colours aren’t black enough, while i could watch my q85r with all windows open, qn85a’s anti-glare is absolutely non existent and my living room needs to be full dark so i can see the screen.
not to mention the crappy earc that freezes all tv capabilities when changing the audio source to my samsung soundbar.
if you like to throw money away, this tv is for you.
Originally posted on Samsung US
Dilbir
Product Ratings : 5
(Number of Ratings :9,999)
2025-02-28
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Samsung 85” QN85D Neo QLED 4K Smart TV delivers impressive brightness, vibrant colors, and sharp details, making it great for both movies and gaming. The mini-LED backlighting enhances contrast, while HDR performance is excellent. The OS is user-friendly, offering a wide selection of apps and samsung tv Plus offers lots of channel for different taste and on top it is free to watch .Overall, it’s a fantastic large-screen TV for bright rooms and gave competition to mini led tv segment . Watching 4K movie with 5.1 sound on 85” seems like it happening in front of you.
I recommended this product.
Originally posted on Samsung Australia
MountainGuy
Product Ratings : 5
(Number of Ratings :9,999)
2021-09-19
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This Television has Amazing features at a good price: Full- Array Backlighting, Local Dimming, Samsung's new Quantum technology- Neo Quantum Processor, Quantum Matrix Technology & Quantum HDR 24x, Anti-Glare, Built in Alexa, 120hz., etc. You should notice the difference immediately, especially if you are upgrading from a model without Full - Array Backlighting/Local Dimming & all of the other outstanding features that make the Picture (and whole experience) really Amazing. I would highly recommend it. In fact, I am buying another Bigger version for another room.
Originally posted on Samsung US
OmartheTerrible
Product Ratings : 5
(Number of Ratings :9,999)
2021-06-30
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We really enjoy our new Samsung QLED TV. We had purchased the television to replace an OLED 65" television which had been lost last year in a California wildfire. The Samsung was comparably priced but we believe a better value. The set-up was quick, intuitive and we were streaming in no time. We have built in access to all the streaming services we use and do not need any additional hardware to watch AppleTV, NetFlix, Amazon Prime, Hulu, or Disney+. I particularly like the remote -- it is much simpler than other remotes and even has a solar recharging cell.
Originally posted on Samsung US
Zstructo
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-26
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Family watches movies and shows from online sources. We also play video games couch co-op. The quality of the picture is amazing. The only gripe I have is when I was playing video games with my daughter, we tried the motion 240 for gaming and we both thought the picture started to flicker a little. As soon as I turned it off the flickering stopped. I don’t know if it actually needs that feature or if there’s something else I could’ve done in the settings. Seeing as I just got the TV and I have yet to read the manual I can give that a pass. Overall it is the best picture of any tv I have ever owned. At 85” it has an amazing picture quality and the 70w speaker system is loud enough that I have yet to hook up my surround sound.
Originally posted on Samsung US
Emelar
Product Ratings : 5
(Number of Ratings :9,999)
2021-06-08
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I bought this tv a month ago and it had so amazing features. First is the PC on tv which allows you to escape your workstation if you work from home like me. Other features like the smart things app which allows you to control your TV from your phone is amazing. The sharing from your phone is beyond quick and easy compared to other brands. Picture quality is astonishing compared to TV’s within the same price range. It can also process things really quickly like web searches and loading apps. Mounting this TV on the wall would make your living room stand out
I recommended this product.
Originally posted on Samsung Australia
Liv3Life
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-24
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Purchased our 85" Samsung QLED 6-Series 4K TV and this is our first amazing TV. The diffrent colors are so vibrant and pure. The streaming of video games, movies, TV-series, apps and menu's are so easy to access. The 4K QLED is a big difference from the LED models that it almost looks like you can be a part of the movie itself. Setting up the TV Wifi and loading apps is too easy and assistance is available if need be. TV can be moved by two people. This 85" Samsung TV was the right choice for us. Thank you Samsung for a wonderful product yet once again
Originally posted on Samsung US
Spyder23
Product Ratings : 4
(Number of Ratings :9,999)
2021-07-23
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] 1. It's used at home for Satallite TV, DVD movies, and Straming.
2. I like the voice command capability, picture quality, and ease of setup.
3. Things that could be improved:
a: Needs to make the optical out always on. You have a choice of TV speakers or remote amp. Previous models did not have that issue.
b: The screen is very reflective. In the dark areas of a movie, it can be seen sligtly.
c: the brightnees needs to have a little more upper control (brighter) Dynamic works fine but again, in low light movies or TV, it could use more brightness.
Originally posted on Samsung US
TheDuck71
Product Ratings : 5
(Number of Ratings :9,999)
2021-06-29
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This is my 3rd straight Samsung Television... I got a 65 inch in 2016, HDR in 2018 I got another 65 inch, but this one had HDR10. I thought I would be moving to another brand, but as luck would have it, I stuck with Samsung. BEST TV DECISION EVER! This television is absolutely jaw dropping gorgeous, in any light! I have not compared a NEO QLED next to an OLED side by side, but with the fact that the QLED are so much brighter, I cannot see how an OLED would be any better. The smoothness of the action is phenomenal (Although the true test will be when my KC Chiefs start the 21-22 season!) The only want I would have, would be if they licensed Dolby Vision, other than that, I think this is as close to perfect as we are going to get!
Originally posted on Samsung US
ZUMBABEFIT
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-02
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I use my Samsung TV for streaming , television (news mainly), and for movies & music. I love how crisp and clear the picture is. I think they nailed it with all the features it offers and with how visually stunning it is, the 4K picture really makes a difference. I would recommend this TV to anyone. The price is right, it's easy to use and is compatible with all devices and electronics and its made by samsung...they clearly know what it takes to stay in the forefront of the ever so changing world of electronics and technology. This TV is made to impress and is one of the best out there. Plus, if you have any problems they have great customer service that will help and make sure you are satisfied and happy with your purchase.
Originally posted on Samsung US
Love3shop2025
Product Ratings : 4
(Number of Ratings :9,999)
2025-06-05
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Samsung QN85D shapes up to be a strong contender in the upper-mid to premium 4K TV segment. Its Mini LED-powered Neo QLED panel delivers impressive brightness, vibrant colors, and improved contrast, making it suitable for both dark and bright room viewing. Its robust suite of gaming features will undoubtedly appeal to console and PC gamers looking for a responsive and visually stunning experience.
While the lack of Dolby Vision support persists and the built-in audio, though enhanced, may not satisfy everyone, the QN85D's overall package is compelling.
Originally posted on Samsung US
Xavi
Product Ratings : 5
(Number of Ratings :9,999)
2022-04-26
Daly City
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] i purchased this tv with high expectations considering that i've been comparing this to oleds, which are the industry standard for picture quality. let me just say that i've been blow by the picture quality. the thing that i needed was screen brightness. this neo qled tv provided a bright screen for my bright room, but also i gets comfortably dim at night when i'm watching movies. i am happy with the purchase.
oh, also, its so cool that the remote can be charged by the built in light/solar panels, so you never have to buy batteries for the remote!
I recommended this product.
Originally posted on Samsung US
Terry
Product Ratings : 3
(Number of Ratings :9,999)
2022-07-18
size : 55"
Product Ratings : 3(Number of Ratings :9,999)
overall i bought this tv as reviews say the image is great and it is. i have loved the image quality overall. the sound is even good for built in speakers. the only reason i gave this a 3 instead of a 5 is becuase the software is a terrible. the built in media player doesnt have dts support yet their sound bars and sound system supports dts. thats pretty stupid to do samsung. cheap tv's even have dts support. the other issue is the tizen os itself. its just terrible. support just doesnt exist for apps. your better off gettign the 85" sony as its got google tv and costs less for better software. if samsung will release a google tv os for this tv that we can install i would absolutely give it a 5 as the google tv is light years ahead of tizen
Originally posted on Samsung US
Zyrexz
Product Ratings : 4
(Number of Ratings :9,999)
2021-09-27
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] The QN85A NEO QLED is a good tv. It has outstanding brightness, good blacks and minimal blooming. It is limited on the files it can read from the USB port. It seems to never get the get the judder just right. I do like the internet channels it has. I am not a fan of how it keeps turning on devices I have connected that I am not trying to use. The user interface is better than I thought it would be. I do have problems with the Dolby Atmos. I am pretty technically savvy but I can never get things just right. Overall it is a good tv but not great.
Originally posted on Samsung US
Response from Samsung:
2021-09-27
Samsung Brand Ambassador
Zyrexz,
Thank you for choosing Samsung's QN85A TV and for sharing your experience. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Samsung TV's have Anynet+ (also known as HDMI-CEC), a feature that allows connected external HDMI devices to inform your TV when they have turned on. By default, the TV will immediately switch to this source when this happens. To turn off this function of a device connected to the TV, turn off the Anynet+ (HDMI-CEC) function of the device by going to: Settings > General > External Device Manager > Anynet+ (HDMI-CEC) = OFF.
Please also be sure your firmware is up to date with version 1805.4 which includes various performance updates. You can check this by going to: Settings > Support > Software Update.
If you are still experiencing issues with Dolby Atmos content after completing the above steps, please contact Samsung Customer Support for assistance. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
BlakMajick
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-23
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I upgraded to this unit from the 2019 65 inch QLED. I didn't think it was possible to get a better picture. The NeoQLED improved upon perfection. Deep blacks. Vibrant picture and a very helpful game bar when playing console or PC games that helps you keep track of vital info about your graphical performance. This unit is also fantastic for watching movies. With the directional sound, it really gives you a truer sense of immersion into whatever you are watching. I would highly recommend this television to complete your home entertainment center.
Originally posted on Samsung US
Saxx
Product Ratings : 5
(Number of Ratings :9,999)
2021-06-14
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I have just purchased the 85" Neo QLED television and cannot believe the quality for the size of it. All the features imaginable for a smart tv already exist as part of the TV. There is little requirement to purchase other products. It can also be used for zoom meetings and as a second display screen when applying different software applications. Perfect for working from home and using for conferences. The gaming picture quality is also amazing and puts you into another world. It also has a movie picture quality I have not seen before.
I recommended this product.
Originally posted on Samsung Australia
DeepakC
Product Ratings : 2
(Number of Ratings :9,999)
2021-06-06
size : 55"
Product Ratings : 2(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Got this delivered first week of May after much hazzles. Tv looks great, but compared to my 2015 curved tv watching YouTube, Netflix, Prime has only about 50% difference. end of 2 weeks, I have a tennis ball sized black spot on tv which is dead zone. After 8 of complaining to Samsung, repairer visited for 5 mins to reconfirm what was assessed previously. Now waiting to see a resolution from Samsung. For a 3 week tv the quality is questionable. If anything Samsung should clearly replace this with a next version and not repair.
Other few features I miss from 2015 tv is the pointer remote, and one connect box. I do not know what Samsung was thinking when the tv is getting thinner and most wall mounted, how do one access the ports behind the tv.
Originally posted on Samsung Australia
Petlover
Product Ratings : 3
(Number of Ratings :9,999)
2021-07-04
size : 55"
Product Ratings : 3(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Family room TV has been taken to another level with this TV! Theatre experience in the comfort of our home. We are all enjoying watching our favorite movies and are so glad we made this purchase . There are so many features we are still experimenting with all the settings...safe to say my family will be spending a lot of quality time around this beauty! The color quality and sound leave nothing to be desired..everything we’ve been looking for in a TV we found in this Neo QLED.. it’s been a long time searching for this. Great job Samsung,,
Originally posted on Samsung US
AJinArizona
Product Ratings : 5
(Number of Ratings :9,999)
2021-04-23
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Bought this TV to replace a 65" curved screen Samsung. The picture is brighter and clearer. Extremely easy to set up. The 4K downloads from Netflix, Amazon and various channels on Roku are outstanding. Didn't pay much attention to the tv speakers due to the fact we hooked it up to 7.1 surround system. Love the fact I can stream right from the TV. Also enjoy being able to easily stream our granddaughter's softball games from Facebook on my phone. Thought it might be a little over kill from the 65" but very happy with the Samsung Neo 4K 75".
Originally posted on Samsung US
JustRetired
Product Ratings : 4
(Number of Ratings :9,999)
2021-07-24
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We love that this TV offers a tuner for terrestrial broadcasts, many streaming channels, Netflix, Apple TV, YouTube, SiriusXM, and more. The picture is great, but not as much of an improvement as our last TV was over its predecessor. It seems impossible to sync the audio to the HW-Q800T 3.1.2ch Soundbar over HDMI or optical cable (and keep it synced across sources). Occasionally apps such as Netflix, YouTube, and SiriusXM malfunction, requiring a power cycle (and unplugging) to correct. All in all, we have no regrets with this purchase.
Originally posted on Samsung US
Response from Samsung:
2021-07-26
Samsung Brand Ambassador
JustRetired,
Thank you for purchasing the Samsung QN85A TV and for sharing your experience with sound delays. Please be sure your firmware is up to date with version 1560.5 which includes updates to address any lip sync or audio delays that may be occurring. You can check this by going to: Settings > Support > Software Update.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
QN85LOVE
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-25
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Love this TV. I just got this TV up on the wall and it looks spectacular not only on the wall but the picture I am getting. It has been up for 1.5 days and each time I sit down and turn it on to get entertained an unforced smile comes across my face. The set up was easy but needed a little effort to connect my Bose 700 sound bar. As I look at the Olympics on my new love now, while writing this review, I realize that it is obnoxiously large with an incredible picture for this small space…. AND… I LOVE IT!! Exactly what I was going for!!
Originally posted on Samsung US
QNLove
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-25
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Love this TV. I just got this TV up on the wall and it looks spectacular not only on the wall but the picture I am getting. It has been up for 1.5 days and each time I sit down and turn it on to get entertained an unforced smile comes across my face. The set up was easy but needed a little effort to connect my Bose 700 sound bar. As I look at the Olympics on my new love now, while writing this review, I realize that it is obnoxiously large with an incredible picture for this small space…. AND… I LOVE IT!! Exactly what I was going for!!
Originally posted on Samsung US
Patrick
Product Ratings : 4
(Number of Ratings :9,999)
2021-07-17
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
sowe bought this 65 inch television to replace our other samsung smart tv because it ran out of memory and was not able to use a flash drive for extra memory. the new television is great. easy setup, easy login for nearly every app. the screen glare is really rough though. the screen is a very high sheen so every bit of light glares of it very badly. also the memory is not nearly as large as it should be. i'm not sure if i can add memory or not because i just got it yesterday, but i certainly hope it is. that's a deal breaker.
I recommended this product.
Originally posted on Samsung US
Response from Samsung:
2021-07-19
Samsung Brand Ambassador
Hi Patrick,
Thank you for your review of the QN85A Neo QLED TV and for sharing your feedback regarding screen glare. Please know that your TV is engineered with Anti-Reflection Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.
To optimize your TV's storage space, here are some things you can try:
1) Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
2) Remove apps you no longer need. From the Home screen, go to Apps > Settings > delete your apps from here
3) Please check to see if you are running the latest firmware version. Go to: Settings > Support > Software Update > Update now.
I hope these tips help! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung, we hope to hear from you.
~ Samsung Specialist
Brandon Yoosuf
Product Ratings : 5
(Number of Ratings :9,999)
2024-12-14
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
I recently bought the Samsung 65 Inch Neo QLED 4K TV, and I’m blown away by the picture quality! The colors are vivid, blacks are deep, and the 4K resolution offers stunning detail. The sleek design and thin bezels make it look fantastic in any room. The smart TV interface is fast and easy to use, with all the popular streaming apps. The sound is clear, and voice assistant integration is a nice touch. Plus, it was a great price for the quality you get. Overall, this TV is a fantastic deal and a great investment! Highly recommended!
I recommended this product.
Originally posted on Samsung Canada
adsfasdfasd
Product Ratings : 4
(Number of Ratings :9,999)
2021-07-02
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Enjoying this TV so far. It has a great picture, very bright, lots of contrast.
One issue I'm having is with sound. I've attached a Sonos Arc soundbar to the ARC channel, and for some reason the sound is slightly delayed. I've tried tuning the audio delay on both the TV and the Sonos, but have only been able to make the delay worse - I can't seem to affect the delay in order to reduce it.
Fortunately, I also use an AppleTV, which has an automatic delay configuration method, and that solved the issue, though only for the AppleTV.
Originally posted on Samsung US
Response from Samsung:
2021-07-02
Samsung Brand Ambassador
Hi adsfasdfasd,
Thank you for purchasing the Samsung QN85A TV and for sharing your experience with sound delays. Please be sure your firmware is up to date with version 1560.5 which includes updates to address lip sync or audio delays that you are experiencing. You can check this by going to: Settings > Support > Software Update.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Jatin
Product Ratings : 3
(Number of Ratings :9,999)
2021-11-23
San Jose
size : 55"
Product Ratings : 3(Number of Ratings :9,999)
i will be really honest .
pros-:
premium packaging
really nice user manual , smart and energy efficient remote like other samsung tv
premium built quality
picture quality is really good , in my prev samsung tv screen was not visible in sun glare from my window but with this that issue is resolved
viewing angle is great
lot of modes and optimizations
cons-:
this is very big one , i cant believe to see add popping for a high price tv . my mind is blown .
there is no point of adding lot of apps and not giving users an option to delete them .
no options to move apps from homescreen , now if you press down in homescreen it goes to samsung tv+ ,really annoying .
i opted out from the add ,but still seeing them , i doubt privacy is not there in samsung .
Originally posted on Samsung US
Response from Samsung:
2021-11-24
Samsung Brand Ambassador
Jatin,
Thank you for choosing Samsung's QN85A TV. The Samsung Smart Hub offers a large collection of popular apps ranging from entertainment, fashion, sports, weather, games, streaming, VOD, kids, and much more.
Please know you can customize the Smart Hub (which launches at the bottom of your TV screen) by removing apps from or adding apps to the home screen.
To remove an app from the TV's Home screen, navigate to the app you want to remove. Then, press and hold the ‘Enter’ button in the middle your remote’s directional button pad and select Remove. Select Remove again to confirm. You can also move an app to another location by selecting Move.
I hope this tip helps! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
NoMoreLGTvs4Me
Product Ratings : 4
(Number of Ratings :9,999)
2021-07-24
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Picture quality is so good that it takes a minute to get used to coming from an older HD tv. After using it for about a week, I can already tell its got more features that I'll need or take full advantage of; just like my phone. Only complaint so far is setting up an external audio device, that is not the same brand, is more difficult than it should be. Trying to use the LG sound bar from my previous tv makes me want to replace it with a Samsung one just to make connectivity and integration easier. . . Good job Samsung lol.
Originally posted on Samsung US
Liltak11
Product Ratings : 4
(Number of Ratings :9,999)
2021-06-29
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Everything about the picture and color is super impressive and great. Very happy with overall performance!
Only issue that I have noticed so far is that the SmartTV capabilities seem to struggle with running YouTube TV consistently. When I load up YouTube TV, and start scrolling through the guide, if I select a program, the load long symbol appears and screen goes blank. This has happened multiple times with no solution. I have to exit out of the app and restart it, and it sometimes temporarily solves the issue. Very frustrating.
I have looked this issue up online and apparently it’s a common issue with Samsung SmartTVs. I would expect a manufacturer resolution to this provided via system update to come out soon based on the amount of times it must happen.
Originally posted on Samsung US
Lexxi
Product Ratings : 5
(Number of Ratings :9,999)
2021-04-27
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I love my Samsung TV. I purchased this TV because we cancelled cable. I have a small very inexpensive antenna, but the Picture shows beautiful.
This sound is great and the ease of using my sling TV app is very comfortable.
I also have a soundbar, but that's just because I always have hair one so with my new TVI wanted a new soundbar.
PS allow me to say the main reason for purchasing this Samsung TV is because I have 2 smaller Samsung T v's. I don't have cable. I used to smalle wire sticking out the back to pick up antenna service. My daughter sit in my bed shaking her head saying, dang that picture is so clear. Beautiful simply beautiful.
I was concerned about going between the sling app and antenna TV, but while it is not seamless, its not difficult.
Originally posted on Samsung US
Response from Samsung:
2021-05-11
Samsung Brand Ambassador
Lexxi:
Thank you for choosing Samsung’s new 2021 QN85A Neo QLED 4K Smart TV. I’m happy to hear that the Quantum HDR 24x is enhancing what you watch with vivid color and deep contrast that bring crisp details to light.
If you have internet service, you can enjoy Samsung TV+ which gives you subscription-free TV, movies, and sports with 150 channels and growing. In addition, Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform.
If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Vicki
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-02
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We have had this TV about a month now and continue to be blown away by the awesome picture clarity. Even the sound from the inbuilt speakers is better than expected given the small size they'd have to be to fit in. We didn't need to get the Samsung soundbar but glad we did. That's a whole new level again. The inbuilt apps on this TV are good fun - we've found a few pleasant surprises in there! Still getting used to the simplicity of the remote control (the kids are doing better though).
An awesome telly all 'round.
I recommended this product.
Originally posted on Samsung Australia
Anonymous
Product Ratings : 5
(Number of Ratings :9,999)
2021-06-16
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I have had this TV for a week and honestly it is a masterpiece of technology. The picture is truly like looking in a window. It’s beyond anything I have seen before. The interface is flawless, it is so simple and logical to use and setting the TV up was a dream. The AI and voice commands are simple to use. Sound is brilliant, smart features are very practical and make watching the TV easy and a pleasure. Overall, an outstanding TV and well worth the money. I will never by any other brand of tv again. Samsung all the way.
I recommended this product.
Originally posted on Samsung Australia
Sinnamon
Product Ratings : 5
(Number of Ratings :9,999)
2021-09-21
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I've been looking to replace my living room TV the broke last month... I came across this awesome TV with this most beautiful picture I've ever seen... The clarity is Phenomenal for TV shows, movies, and most of all gaming.. I can't keep my husband and children away from the living room now, everyone fights to get to the television first to see who's going to watch something or play the game... I highly recommend this television for the Young, at heart and for the tech heads... Here's to the future of television!!!
Originally posted on Samsung US
Neush
Product Ratings : 4
(Number of Ratings :9,999)
2021-10-13
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] My 15 year old Plasma tv started to intermittenly fail. This failure prompted my search for a new TV. I was never really impressed with earlier LED TVs . I thought they had too many limitations. Then I started looking at the new generation of LED technology . All I can say is WOW!!!. The picture on the QLED is crisp . The sound is clear . The Smart TV interface is easy to use . I currently only use an attic antenna for local tv . This gives me all the various major network sub channels . I also have an internet connection where I’m able to stream all the major services. Jumping between these options live tv , streaming is very easy and fast. I would highly recommend this tv to all friends and family . Can’t wait to watch some football with a large family get together.!
Originally posted on Samsung US
DC100
Product Ratings : 3
(Number of Ratings :9,999)
2025-06-14
size : 55"
Product Ratings : 3(Number of Ratings :9,999)
[This review was collected as part of a promotion.] My first week with the QE55QN85D. The HD & 4K are on par with my previous 5 year old Samsung TV but no obvious improvement and i have to say the SD reproduction (normal TV channels) is worse and very grainy picture. I have spent several days playing with various settings without success. Just when i think i have hit on a settings compromise i change channel and have to think again. Next week i will be watching football and will see how it handles fast moving images, for now my expectations are not too high …….
Originally posted on Samsung Australia
TVlove
Product Ratings : 5
(Number of Ratings :9,999)
2021-04-09
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We stream movies, music and even you tube. We have 2 of these televisions and absolutely love them.
For us Samsung is the only brand for household electronics. The quality of image is awesome. Sound is also really nice. The way it auto adjusts the volume is the best. We love that its not necessary to have cable any longer. The best is that we can use apps on it and use our phones to control the TV. Late at night when I am up and my husband is sleeping I use my headset and he is happy resting peacefully.
Originally posted on Samsung US
dyeaple
Product Ratings : 5
(Number of Ratings :9,999)
2022-01-25
Rochester, NY
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
for streaming, we wanted to use the tv with our existing roku device plus apps from the samsung app store. this enables the tv's multi-view feature to simultaneously display two streams from the same streaming service. for example, two football games on different channels on youtube tv. unfortunately, we couldn't find a way to configure the samsung remote to control the roku streaming stick.
unfortunately, the tv doesn't properly recognize our bose lifestyle 535 home theater, even when it's manually configured through samsung's universal remote feature. this prevents the samsung remote control from controlling the bose volume. ultimately the way that we resolved the issue was to abandon the hdmi connection from the bose to the tv and just use the optical audio interface only.
I recommended this product.
Originally posted on Samsung US
Response from Samsung:
2022-01-25
Samsung Brand Ambassador
dyeaple,
Thank you for choosing Samsung’s QN85A TV and for sharing the issues you are experiencing when connecting your Bose system. Please be sure your firmware is up to date with version 1903.0 which includes input device performance updates. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
I hope this helps! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Specialist
Never2Old
Product Ratings : 5
(Number of Ratings :9,999)
2021-06-30
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I have always had a curiosity for learning and travel. I love to watch programs that take you too and or tell you important facts of interest. With the resent shut down and restrictions we came through the 85 inch gives me my own personal movie theater. At first I though the wife was going to kill me for the size , but when I turned it on an she saw how clear and sharp every detail was made me a hero.
The sound quality is great and again the picture is perfect. I do steaming as well as an outside antenna and the TV responds great with both. Also I am an Old Movie Buff. And even though they were never made in HD or 4K , you want believe the clarity of the picture. And lastly the price was a great value when you add up the features, quality and rating. No other Brand came close.
Originally posted on Samsung US
Darby0904
Product Ratings : 5
(Number of Ratings :9,999)
2021-04-19
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This tv is incredible! I've always been a Samsung guy. I was in the market for the best TV I could afford...I broke down and bought the LG CX and was extremely disappointedin the picture...I returned it and bought the new Samsung Neo Qled and couldn't be happier! The picture is much brighter and way more vibrant. I use this tv in a fairly dark room and is this tv for everything.... gaming, streaming, movies, sorts... it excels at it all...I love the new gaming features as well!! The AI is impressive too!
Originally posted on Samsung US
berniesf
Product Ratings : 3
(Number of Ratings :9,999)
2022-01-03
77066
size : 55"
Product Ratings : 3(Number of Ratings :9,999)
picture quality is ok. sound is mediocre, but at this price point, for sure you have a soundbar or a full blown home theater. with every new generation, samsung adds more and more bloatware, preloaded applications that definitely i dont want, and there is no way to remove them. so you are forced to have those apps taking away valuable space on the tv memory. tv out of the box with nearly 80% of the storage already used with applications impossible to removem that i dont have planned and i wont use ever.
Originally posted on Samsung US
Response from Samsung:
2022-01-04
Samsung Brand Ambassador
berniesf:
Thank you for purchasing the QN85A TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:
1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Advisor
branspassag
Product Ratings : 5
(Number of Ratings :9,999)
2021-04-20
Kennesaw
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This tv is simply amazing. Super high quality, very well made. Thin and light and a breeze to set up. With the smart things app the tv was incredibly easy to set up with my cable boxes and other devices. The detail in both the darkest and brightest scenes with Quantum Matrix Technology is game changing because those dark movies are now easy to view. I like how even the standard definition channels look high def with the AI upscaling. The picture is crystal clear and seems like I am watching what ever is happening in person. The smart features and remote make this one of the best on the market. The sound and picture quality was simply amazing, one of the best tv's on the market. Art mode is awesome. When I don't have a tv show on it is a neat feature to avoid a simple black screen,
qledfan
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-02
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I'm a huge movie fan and brightness is one huge factor when it comes to watching my movies in hdr. I purchased a Panasonic 4k player so I can watch all my steel books and man let me tell you this is no regret. The amount of dimming zones this tv has compared to last years models is insane. I get a true black no blooming contrast is insane. Now when it comes to gaming the hdmi 2.1 comes in handy when playing the latest gen consoles. One hdmi 2.1 is all I need sony offers 2 lg offers 4 what's the point.
Originally posted on Samsung US
Response from Samsung:
2021-07-06
Samsung Brand Ambassador
Hi qledfan,
It’s great to hear that you are happy with the picture of your new 2021 QN85A Neo QLED 4K Smart TV. The incredible image is powered by our new Quantum Mini LED technology which provides ultra-fine light control and deep black levels. Quantum Matrix Technology provides you with a bright picture with excellent contrast and color accuracy.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
AustralianGuy75
Product Ratings : 5
(Number of Ratings :9,999)
2021-06-04
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This is single-handedly the greatedt television i have ever experienced, let alone OWNED.
The picture so crisp, rich and colorful. The sound from the tv itself sounds clear, crisp and bassy. Pair it with a Samsung soundbar like i did and it sounds out of this world. Seriously... this tv is a gift... to be able to watch all your fave media streaming apps on the tv so quick and flawlessly, without needing any connected devices, is just mind-blowing and equally comforting...or simply watching content from your tv in a shared split-screen, with your mobile phone, is just a heavenly move... especially whilst gaming and needing some assist from a video walkthrough on the tv screen at the same time! Pure gold this thing is. Such great value and quality. Highly...VERY highly recommended. :)
I recommended this product.
Originally posted on Samsung Australia
BoughtANewTV
Product Ratings : 2
(Number of Ratings :9,999)
2021-07-23
size : 55"
Product Ratings : 2(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This is our primary television. When we had a chance to install a larger model we stayed with Samsung, upgrading from an older Samsung UHD model. Unfortunately, this doesn't seem to have been worth the price. Dark images are often too dark (even after much tinkering with the settings) and the sound often cuts out. We utilize an AppleTV for our primary viewing to avoid the ads (ads!!! like we're at a gas station) that Samsung places in its own system. Anyway, buy a cheaper model. This isn't worth it.
Originally posted on Samsung US
Bedroom75
Product Ratings : 5
(Number of Ratings :9,999)
2021-09-24
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Our 75" 4K Samsung is wall mounted in the bedroom and is utilized primarily when it's time to relax with a movie or watch the latest recorded shows of the day. I absolutely love the built in apps that were easy to setup and the ease to which I can switch between the desired programming available. We had no issues learning the new remote and the clarity of the screen is amazing. I had never seen a remote control that has rechargeable batteries with a built in solar cell before ~ very cool Samsung!
Originally posted on Samsung US
RubenNYC
Product Ratings : 5
(Number of Ratings :9,999)
2021-09-19
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I am so much excited to have this new tv in my room. Picture quality is so bright and beautiful in 4K that I am amused to watch movies / music and playing games in this TV. Picture quality is so real and sound quality is excellent. At first i was little bit worried about how to use smart tv's but within an hour I am able to learn and do everything with the remote. Remote is a bit tricky and the User guide can be added and need more descriptive so people like me can use the remote control more easily from the beginning. I love the quality of this tv so much. The TV is a bit heavy and also I am not using the wall mount so I think the TV stand can be more thick and heavy. Need some improvement for the tv stand. Apps are running so smooth and fast. This neo Qled tv exceeds my expectation.
Originally posted on Samsung US
ABfilm
Product Ratings : 2
(Number of Ratings :9,999)
2021-05-03
Austin, TX
size : 55"
Product Ratings : 2(Number of Ratings :9,999)
i wish i wouldn't have upgraded from my 2019 q80r. don't get me wrong, the tv has some strengths like the new game mode, but for movies i feel an insane amount of buyers remorse. i'm a cinematographer and colorist that has exclusively backed samsung for the last decade. the 2019 set has a far superior image to the 2021. the shadows on the 2021 are better, but the skin tone highlights introduce appalling false color and contrast shortcomings. the skin tone highlights have a strange blue/orange shift. the contrast in these highlights fall short of the hdr capabilities of the television and look horrendous. i'm watching films i've shot on apple movies, and amazon prime apps. the tv gets it wrong. period. the sound passthrough also pops consistently. i don't recommend this set. it sucks.
Originally posted on Samsung US
Response from Samsung:
2021-05-07
Samsung Brand Ambassador
ABfilm:
Thank you for your review of the Samsung QN85A TV and for sharing your thoughts on the color and with an issue you are experiencing with sound passthrough. Please give us the opportunity to assist you by contacting Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Shal
Product Ratings : 5
(Number of Ratings :9,999)
2025-04-01
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Recently upgraded to the 85" QN85D Neo QLED TV and loving it. Very bright for our living room area that has a lot of natural light coming in and is accompanied by a Samsung soundbar so the sound from both systems work in harmony (Q-Symphony) Easy and fast UI and love that I can easily connect 2 Bluetooth headphones to use it when the kids are sleeping. Simple remote control and like that there's an easy digital remote control on my Samsung phone so I don't actually need the remote all the time.
I recommended this product.
Originally posted on Samsung Australia
GamerWhoGameGamingGames
Product Ratings : 4
(Number of Ratings :9,999)
2024-11-04
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
(This review was collected as part of a promotion.) Like the title says, the TV itself is great ! Tons of possibilities to play games and stuff but seriously, that interface is so overloaded and messy that it gets sometimes frustrating to JUST get the proper input on the screen.
I don't use and don't care about the Samsung TV app. We cut cable in the past because we didn't cared about it but still.. For those who likes tv shows and basic cable, that's one great alternative.
Cons: That TV ain't giving motion plus 120hz in 4K... not with my ps5.
Originally posted on Samsung Canada
Lovetomambo
Product Ratings : 5
(Number of Ratings :9,999)
2021-09-27
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This tv has changed my tv viewing experience, the colors look amazing the movies come to life the size is superb. The sports are so clear. You can even see the pores on the actors. The sound is good but I bought a sound bar,(non Samsung), for a movie theater feel. Tv is loaded with many applications and it has ports to add fire, apple or roku tv. I find this tv had brought me and my family to modern times with all the amenities desired for a fantastic viewing experience. Totally recommend.
Originally posted on Samsung US
General Zod
Product Ratings : 3
(Number of Ratings :9,999)
2024-09-16
size : 55"
Product Ratings : 3(Number of Ratings :9,999)
Despite being boxed and undamaged outside. The TV frame was scratched. I can only assume this was done during assembly or shipping and certainly not me as I was supper careful in unpacking. Its a big disappointment on such a big purchase. The TV was very heavy and I had to reinforce the wall more as it was a lot heavier than my original Sony 55" Bravia. Overall easy to setup and the picture quality was good. I coupled this to my Samsung sound system and the audio is extremely good also. Its a lot faster than the Sony Bravia and this is a great feature. I do have some issues with screen auto sensing for some reason. The interface was overall better than the Bravia. Its certainly a big improvement on the Bravia but simple quality defect issues like this may indicate bigger issues down the line.
I recommended this product.
Originally posted on Samsung Canada
Response from Samsung:
2024-09-19
Samsung Support Team
Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.
Outfittingmynewhouse
Product Ratings : 4
(Number of Ratings :9,999)
2021-07-26
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Had some issues with my initial TV and had to return and rebuy which wasn't ideal, but love the TV now that it's up. Looks great, excellent picture quality.
Remote is solar charged which is fine, but gives no warning of low battery and should've also included a wired charger in case of running out. Have had a couple of times now where we couldn't operate the tv.
Interface is ok. Burying the apps within the menu is not intuitive and can take awhile and be difficult to find what you want.
Originally posted on Samsung US
Response from Samsung:
2021-07-27
Samsung Brand Ambassador
Hi Outfittingmynewhouse,
It’s great to hear that you are happy with the picture of your new 2021 QN85A Neo QLED 4K Smart TV. I'm sorry to hear of your initial experience, but I am very glad you were able to exchange for a new unit! We appreciate your feedback regarding the TV's interface as well as the remote. Please know you can check the remaining battery by going to: Settings > General > Power and Energy Saving > Available Remote Battery.
I hope this tip helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung, we hope to hear from you.
~ Samsung Specialist
Fortyoince76
Product Ratings : 5
(Number of Ratings :9,999)
2021-04-19
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I am a artist and sometimes I use the screen on my lap top to view certain images as a,reference but now at the age of 44 my eyes aren't what they used to be and it was coming yo be increasingly difficult to see all the details on such a small monitor nut now that im able to view the same amount of detail in the same resolution and clarity on my Samsung TV its as if its a new tool that I use to wiev my art references I wish I'd have done it even sooner then I did. LOVE IIIIIIIIIITTTTT.
Originally posted on Samsung US
FiebrusGarage
Product Ratings : 5
(Number of Ratings :9,999)
2021-10-14
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I did a lot of research before buying this TV, I was on the fence between OLED and NEO QLED. The OLED colors and blacks are definitely better than NEO QLED, but the OLED looks to dark for my taste and in my opinion it was not worth the extra $1000. I pick this one because it had the anti glare feature but honestly I see more glare than on my old Samsung 4K. I think it's because is a bigger TV with a glossy screen. I saw the QN80 and QN85 side by side at the store and you can see the difference, the QN85 is definitely a superior TV. With all surrounding lights down, the colors and picture quality on this TV are amazing. The sound is another benefit on this model, on such big TV you can actually hear the sound coming out from specific areas on the screen following the action and that's pretty cool!
Originally posted on Samsung US
CalvinTheMLGPro
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-23
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Overall this is an amazing tv. Great brightness, video gaming (VRR, 120hz, low input lag), etc. It’s a mini LED, meaning it has hundreds of dimming zones as opposed to a backlight LED or individual pixels like on OLED. Under most circumstances this creates a great experience. However, under some circumstances blooming is noticeable. I will say noticeable, but not necessarily annoying. The only places I’ve noticed it is on video game loading screens (black background, moving white logo), and some HUD elements on Netflix, in a dark room. Honestly, I don’t think people would give it much thought if they aren’t techy or knew beforehand what it was. Overall, amazing TV and I’d highly recommend it to anyone who has a bright room and/or doesn’t want to deal with OLED’s downsides (burn-in, low brightness).
Originally posted on Samsung US
Response from Samsung:
2021-07-26
Samsung Brand Ambassador
CalvinTheMLGPro,
Thank you for purchasing the Samsung QN85A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1560.5 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
You may want to enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
KimStaf
Product Ratings : 5
(Number of Ratings :9,999)
2021-06-08
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We’ve had this TV for a week or so now, and the picture quality is stunning. Brightness and colour will blow your mind, with amazingly deep blacks. Easy to install and looks brilliant on the wall in ambient mode. The audio quality is so broad and surprisingly good. No need to setup the Samsung sound bar at this stage. Smart TV features are our main reason for getting this model, and we no longer require these third party devices, or even to stream from a phone. One TV to rule them all!
I recommended this product.
Originally posted on Samsung Australia
Chris Kuiters
Product Ratings : 5
(Number of Ratings :9,999)
2022-02-06
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
Purchased 8mths ago with the help of the ‘Two Blokes Talking Talk’ podcast… couldn’t be happier. Our main room has so much light during the day & our 10yo plasma just wouldn’t cut it. Wanted an OLED for obvious reasons but was worried that the image would still get lost during the day… in steps NeoQled and we get the best of both worlds - fanatic cpl ours, HDR assisted blacks and no need to draw the curtains on a summers day. Glad I listened to all the TBTT advice over the years :)
I recommended this product.
Originally posted on Samsung Australia
Anonymous
Product Ratings : 5
(Number of Ratings :9,999)
2021-06-04
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I bought the QN85A to replace my beloved 2018 Q7 and I am not disappointed. The design is minimalistic and perfect for any set up. For gaming this thing is a beast, i had no idea it had a dedicated game mode which has been greatly upgraded and has quick settings like fps control and freesync. User interface is quick and snappy and the display is gorgeous! Comes with hmdi 2.1 for gaming and viewing 4k content at 120 fps.
Very satisfied and glad to see samsung never disappointing!
I recommended this product.
Originally posted on Samsung Australia
Susanf66
Product Ratings : 5
(Number of Ratings :9,999)
2021-09-21
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I bought my amazing 85" Samsung TV a year ago and I have been excited and can't still believe how amazing this TV has been. It has great quality in the picture and I love how many apps it already have and there is just so much on the TV that every family can enjoy. My grandson's love it when they play there games system on the TV because not only that it's a big TV it has the best sound and picture. This was by far the best TV I have bought. Love it.
Thank you
Susan French
Originally posted on Samsung US
dexter
Product Ratings : 4
(Number of Ratings :9,999)
2021-07-23
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I recently purchased the 85” tv and use it mostly for movies, sports and tv series. This is one of the brightest TVs out there In it’s standard mode. However the option of movie mode is great for certain movies with dark background. The colors are fantastic and Samsung neo version has a great job with keeping black color as black and not grey it out. Overall fantastic. Sound isn’t too bad either considering the competition. But I would definitely upgrade to a surround system.
Originally posted on Samsung US
SamsungBuyer
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-24
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] The television has amazing features along with a voice control. My favorite feature is the apps which you can modify to the ones you use the most along with the control having the main 3 app features, netflix, Amazonprime, and access to the main channels. Whats also so awesome is the remote control can charge under the sun. The features is clear and the volume level is amazing, you would think you have surround sound. Overall I would highly recommend to friends and family.
Originally posted on Samsung US
Wazza75
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-25
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Video streaming apps were the main driver in my choice of Samsung overall but once i had decided on that i couldn't get past the quality of the picture in the show room sitting next to two competiors panels. This is an amazing television, its concectivity with Samba allows me to connect to my network drives and stream my own content in nearly any video format. The remote is intuitive and doesnt require batteries which is a fantastic inovation. I love this television.
I recommended this product.
Originally posted on Samsung Australia
Caleb
Product Ratings : 5
(Number of Ratings :9,999)
2021-10-17
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We mostly use our TV for streaming movies and TV shows. Occasionally for gaming and listening to music as well.
The screen is bright but adapts to the ambient lighting of the room so it's not too bright later in the day. The picture quality is excellent and we love the interface of the TV. Selecting applications and navigating to what we want to very easy and quick!
Also, we love the remote and how it charges using the light in the room, no batteries is very nice.
Originally posted on Samsung US
ChakaalStarr
Product Ratings : 5
(Number of Ratings :9,999)
2024-12-13
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
I bought it on last black friday, so just over a year. I went from a 65" lg oled to the 85" Samsung. It still had a nice sharp picture, looks great on xbox series x game, didn't feel a downgrade or anything when going from OLED. Set up wasn't too bad, tho I had to switch to an optical cable vs continuing to use arc because I have an older receiver. I like the smart tv apps. The AI upscaling seems good when watching stuff like the free channels that come with tv.
Originally posted on Samsung Canada
SamsungUser3997
Product Ratings : 5
(Number of Ratings :9,999)
2024-11-11
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
(This review was collected as part of a promotion.) We just got our TV about 1 week ago and we have been really enjoying it.
The picture is sharp and the built-in speakers sounds great. We really love the features, such as: the games, the apps, bluetooth, and the ability to connect HDMI.
We think we got everything we wanted, and more, for a really great price. As a Samsung user, I have enjoyed every samsung product I have owned and have never had issues, so this TV was easy to choose- and we have been enjoying it.
Originally posted on Samsung Canada
OrlandoMan724
Product Ratings : 4
(Number of Ratings :9,999)
2021-07-23
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This is a beautiful television and a great upgrade for my Sony Bravia television. Picture is very clear and beautiful and bright. My son even remarked on how bright it was when I first bought it. And he's a video connoisseur. I use it for gaming and streaming. The only negative I would say was that originally I thought it was it had 120 refresh rate but it only has 60 it seems. But even when gaming it's very clear and sharp. I was strongly recommend this television
Originally posted on Samsung US
Response from Samsung:
2021-07-26
Samsung Brand Ambassador
Hi OrlandoMan724,
Thank you for purchasing the new 2021 QN85A Neo QLED 4K Smart TV and for your review. I am happy to hear that you are enjoying the picture brought to you by our Neo Quantum Processor 4K which analyzes the signal, source, and content scene-by-scene to optimize your 4K clarity.
Your new TV features 120Hz Refresh Rate with Motion Xcelerator Turbo+, giving you minimized blur and enhanced motion clarity allowing you to catch all the fast-moving action whether you're watching sports or taking advantage of newer Next-Gen gaming capabilities.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Marc
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-24
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Very easy setup. The box the tv came in was incredible and made it very easy to unbox and attach the base by one person. Picture quality is great. The remote is small and the channel/volume adjustment is a little strange. Having to push the buttons up and down instead of in, is awkward. Accessing apps and streaming content is easy. Connecting Bluetooth headphones and Screen Mirroring is effortless. Very happy with my purchase and would recommend this tv to others.
Originally posted on Samsung US
Expat64
Product Ratings : 5
(Number of Ratings :9,999)
2024-11-04
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
(This review was collected as part of a promotion.) After our last Samdung TV, we went once again for a Ssmdung, but increased size.
The picture quality is simply stunning and along with high quality sound, it makes for a wonderful viewing experience. The controls are easy to use and the smart apps are plentiful and easy to use.
Pairing to a matching boundaries using the remote, was straightforward as was setting up all options on the TV.
We are extremely satisfied with the product and customer care is awesome.
Originally posted on Samsung Canada
bw59
Product Ratings : 4
(Number of Ratings :9,999)
2021-04-19
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] The picture is very bright and works well for me since my living room is very bright. Love the build, it's thin and looks beautiful on the wall. Also, the remote is sleek and easy to use.
A few things I don't like: First, YouTube TV and this product have a bug that I have been unable to resolve (I am not sure if it's a YouTube issue or a Samsung issue). Samsung does not support the NHLTV app. Lastly, you cannot delete the preloaded apps which is a real pain.
Originally posted on Samsung US
Powerman
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-21
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
This TV blows the doors off of the LG OLED that it replaces. I'm a gamer and the picture resolution is amazing. However the feature that has impressed us even more is the sound. I'm in my 60s and with the previous LG we had trouble hearing the voices during TV shows. We even had close captioning on it was so bad. The Samsung advertises that you'll hear voices better. Better is an understatement. It's truly amazing the clarity in the voices. I'm very impressed.
Originally posted on Samsung Canada
Response from Samsung:
2021-07-21
Operations
Hi Powerman, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!
Mike H
Product Ratings : 1
(Number of Ratings :9,999)
2021-06-25
size : 55"
Product Ratings : 1(Number of Ratings :9,999)
The biggest purchase mistake I have made to date! The promised function of the Q-Symphony feature just does not work! A complete waste of money! When I contacted Samsung for assistance they said it was never designed to work with both the TV and the Soundbar at the same time as advertised. When you turn off the TV the setting for the sound reverts back to the soundbar only. I would never spend the extra money for what was to be a high end soundbar and tv.
Originally posted on Samsung Canada
Response from Samsung:
2021-06-29
Operations
Hi Mike H, Thanks for reaching out!. The Q Symphony works with these products as long as they are connected properly. Here are a couple suggestions. Make sure both the TV and the Sound bar have the latest Firmware--Q symphony works via HDMI and Optical connections--When using HDMI the TV need to be connect via HDMI 3 eARC--The sound bar need to be HDMI ARC If you need more assistance give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support) Thanks again
LordFarquaad
Product Ratings : 4
(Number of Ratings :9,999)
2021-07-19
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This size is amazing, there is no bigger compensation. I named it Lord Farquaad. Lol.
I found myself watching movies that I had seen many times with a new appreciation for the detail you can make out.
The main features include:
-4K UHD 3840x 2160 Resolution @120Hz!
-Built in WiFi & Ethernet Connectivity
-Screen Mirroring Technology
-Dolby Digital Plus
-Plenty of ports HDMI (Qty 4), USB (Qty 2), RF Coax&Digital Optical (Qty 1 each)
-SmartThings Compatible (View Ring Products and Control KASA Compatible products)
-How cool is the SolarCell Remote control
-Awesome Mirroring Capabilities (PC on TV, Phone Mirroring, amongst others. Works great with the multi view screen sharing.
-NeoSlim Design is incredibly thin.
-Center Stand makes it fit any stand.
Sadly I had to settle for the 85 series vs the higher 90A or 8K versions.
Originally posted on Samsung US
Tsteck
Product Ratings : 5
(Number of Ratings :9,999)
2021-09-29
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We bought 3 different Sony Bravia’s claiming to be top of the line with OLED. However, after about a week with each they ended up going back and us returning to Samsung. The Samsung NEO is far superior to the Bravia. The darks are darker and at the same time the picture is bright and just pops. Samsung has been and always will be our number one choice, even when my husband loses his brain and tries to buy another brand we always end up back at Samsung.
Originally posted on Samsung US
kaync
Product Ratings : 4
(Number of Ratings :9,999)
2021-04-28
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I have a Roku, Fire TV and a Samsung sound bar that would not connect so the TV remote would control the volume and other necessary functions. The Roku and the Fire TV are not available devices to select. The two devices do not fit in any the catagories Samsung has chosen so "trial and error" along with patience will help. I did not call Samsung support. I probably would have saved time and frustration. Be kind to yourself don't stubborn. Ask for help.
Originally posted on Samsung US
Bandobasics
Product Ratings : 5
(Number of Ratings :9,999)
2021-06-30
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Able to connect all my samsung devices to my TV makes streaming easy and my sports are too real. Everything looks like it's right in your lap the home run derby made some of the balls look like they were coming right for me it's by far one of my favorite and smart buys in awhile but honestly you can't go wrong with Samsung devices or electronics for that matter the quality is there the experience is there and style and designs are always top notch as well.
Originally posted on Samsung US
TheduckofKc
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-23
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I got the television on 6/12 of this year. I had been through a heckova time getting a television through a retailer, when they finally allowed me to get a refund and I went to another retailer and got this television. Best decision possible: I am continually stunned about how good this television looks. I have seen several reviews stating similar observations. The blacks on the screen are very very dark black, if there is any blooming, I really have to look for it to notice it, and even then, it’s minimal. I use it for my Xbox Series X and with the settings cranked, it never fails to impress. I have watched numerous big budget movies (okay just Spiderman and Black Widow, plus Tomorrow’s War,) and each of those movies were jaw dropping gorgeous. Very happy with this television, and do not plan on replacing it for years to come.
Originally posted on Samsung US
ProfessorA
Product Ratings : 4
(Number of Ratings :9,999)
2021-09-24
size : 55"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] My apartment has west-facing windows, which made tv viewing nearly impossible on a sunny afternoon. I chose the NQLED as an alternative to blackout curtains, and have not been disappointed. It holds its own on even the brightest days, and adjusts itself excellently to changing room lighting. The picture quality is superb and the many smart features make it an ideal platform for my streaming channels. Only sorry I did not purchase the NQLED sooner!
Originally posted on Samsung US
MickyStix
Product Ratings : 5
(Number of Ratings :9,999)
2021-07-17
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] 85" version is brilliant. Great contrast, deep blacks and game mode is awesome. Xbox series X works seamlessly. Movies look brilliant. Even in a bright room, I get no reflections. The sound when hooked up to Samsung Soundbar which I bought along side it is superb. Q Symphony with the Atmos is stunning. I'm so happy I took the leap and upgraded. The Tizen UI is so easy to use. On top of all this, the screen is so thin with minimal bezel. It looks amazing!
I recommended this product.
Originally posted on Samsung Australia
Athome47
Product Ratings : 5
(Number of Ratings :9,999)
2021-09-06
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We've had this TV since the beginning of August 2021 and it has been a revelation. Its ability to plug in to free to air, streaming and cable services is seamless. The intelligent remote that connects easily to peripherals is a real boon. We not only have a top range picture but also great sound. Drama, sport and information are all more enjoyable with this television. Very happy with our purchase which has operated beautifully and without any hitches.
I recommended this product.
Originally posted on Samsung Australia
MaSvtec
Product Ratings : 5
(Number of Ratings :9,999)
2021-10-08
size : 55"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] The best picture quality that I have ever experience in my life I used the TV for streaming my Netflix Disney+ I have it for Xbox Series X and my gosh, I'm just super blown away but how punchy the colors are and how Christine the image quality is and crisp image, And mind you I want to well let room with lots of Sun so this thing shines bright like no other, I know I'm happy when my purchase that it's going to last me for the next 20 years I hope LOL
Originally posted on Samsung US
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Here’s what’s covered
Hardware repairs
Get fast, convenient repairs using genuine Samsung parts, from our authorized technicians.
Software coverage
If your device isn’t running smoothly, we’ll check and fix the issue.
Battery replacement
Stay powered up with hassle-free battery replacements.
4 claims within
Make up to 4 claims for repair or replacement within 2 years, and save with a low deductible per claim.