Trade in your device in 4 easy steps:
1. Choose your new Samsung Device, enter your preferred pickup postcode and confirm the condition of your used device. If you’re eligible, you will see an estimated trade-in value.
2. Complete your purchase and payment for your new Samsung Device.
3. Backup your files & photos, perform a factory reset, remove any SIM and microSD cards, and return your device to our trade-in partner within 3 days of receipt of your new phone. Our trade-in partner will confirm the collection date and time with you.
4. Our trade-in partner will arrive at your doorstep to collect your old device. After inspection, they will confirm the final trade-in amount and payment will be credited to your bank account.
What is my device worth?
Customers can visit https://samsung.com/my/trade-in/ for the estimated trade-in value of your device.