Battery for Jet 75E & Jet 65

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Battery for Jet 75E & Jet 65
Cotta Black

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Features

Up to 40 minutes** cleaning

Removable and longer-lasting battery

Enjoy a long cleaning time without recharging. A high-efficiency (2000mA*) battery maintains suction for up to 40 minutes**. And you can easily remove and replace it with a spare battery*** to clean for up to 80 minutes. It also retains 70% of its original performance for up to 500 cycles****.

* 2000mA is based on the total battery cell capacity, but it is limited to 1800mA for better durability.** The stated run time applies to the minimum power level with a non-motorized tool attached.**** The stated run time applies to the minimum power level with a non-motorized tool attached. Results may vary depending on usage *** An extra battery will be sold separately as an accessory.**** Maintains 70% capacity after 5 years of use at 100 cycles/year, based on the battery package capacity (1800mA). 1 cycle: total use of battery from a full charge. Results may vary depending on usage. Based on internal testing.

Specifications

  • VS15A60****

  • Cotta Black

  • 1 EA

  • VCA-SBTA60

  • 21.6 V

  • 131.2x77.8x40.9 mm

Reviews

Battery for Jet 75E & Jet 65

1.6

Recommended by 20% of customers.

Write a review
5 stars 5%
4 stars 10%
3 stars 0%
2 stars 10%
1 stars 77%
Features 2.0
Performance 1.0
Design 3.0
Value 1.0

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21 Reviews

Furryhouse
4 (9,999)

2023-02-27

Colour : Cotta Black
4 (9,999)
I’ve had this Jet 60 Pet for two weeks. While I wish it held the charge longer, I do run it on High the whole ten minutes it gives me per charge. I need full power as I have three large indoor dogs and stained concrete floors, where the fur shows a lot, so I do a third of the house at a time. Since I work from home, it’s no big deal and I have a regular corded vac too, but it doesn’t do near as well as the Jet 60 Pet… or the Super Sucker, as I call it! For the convenience of grabbing and sucking up fur before guests arrive, I can usually get all the common areas with one charge. It’s lightweight, goes under all our furniture well and kinda fun - for a vacuum!
Stephen
1 (9,999)

2023-12-23

Colour : Cotta Black
1 (9,999)
Only had the hoover 6 months and the battery has deteriorated now only get 6 mins on high and 12 mins on low very poor from Samsung always classed them as high quality but after this will go back to Dyson

Features

2 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Luxmarie
1 (9,999)

2024-06-09

Arkansas

Colour : Cotta Black
1 (9,999)
What dojo and frog said in the other reviews here is 100% factual. Warranty doesn’t cover it either. I’ve had my vacuum less than 6 months and the battery is unacceptable. You use the lowest speed, hardly picks anything up. Fastest speed, lasts 5 minutes. I can’t believe they can get away with selling such an expensive vacuum that almost 100% of customers say has a terrible battery life then have the audacity to make you buy a new battery that costs half as much as the vacuum itself.
Response from Samsung:
2024-06-10

Samsung Care

Hello Luxmarie, We want to inquire more about what occurs with the vacuum and would like to assist as soon as possible. We suggest contacting us via the options below to speak with a live representative to assist you better with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Vacuum problems
1 (9,999)

2023-06-25

Sydney, Australia

Colour : Cotta Black
1 (9,999)
Battery life is terrible! Brand new, charged for 5 hours before using just vacuumed one dining room and half lounge room on high and I cut out, maximum 8min. I would have turned it down to low so it could last longer but that wasn’t sucking up anything! Regular low pile carpet, regular sized rooms. Pretty disappointed. Came here to find a second battery, but seems outrageous to pay $129 for a second battery that will only get me though another 1.5 rooms
Response from Samsung:
2023-06-29

Samsung Customer Care

Hello there, We would love to discuss how the vacuum's power consumption and suction power are related. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145954290) to help our team pull up your information when you message us. Have a great day. ^Charles

hopingforbetter
1 (9,999)

2023-01-07

Enid, OK

Colour : Cotta Black
1 (9,999)
I just bought the Samsung jet 60 pet vacuum. I let the battery charge all night, so that I could clean today. I didn't even get through half of my kitchen when it went dead. 15 min. max, not the 40 as advertised. I used mostly the lowest power with the last 5 min. on medium. I bought it to use in the bathrooms and kitchen, not in the carpeted areas of my home. If it won't even do my kitchen without going dead, it is useless.
Response from Samsung:
2023-01-12

Samsung Care

Hi there, Having a fully battery after charging it overnight is expected, Let us go ahead and check how we maximize the potential of the battery. If your vacuum does not charge properly, it is possible to be the vacuum, the charging station, or the battery is faulty. Here is a link to somethings we need to check when charging the unit. Samsung vacuum does not charge https://www.samsung.com/us/support/troubleshooting/TSG01003070/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145335749) to help our team pull up your information. Have a great day. ^Charles

Frogboy
1 (9,999)

2024-01-29

Colour : Cotta Black
1 (9,999)
Bought it! loved it at first... works VERY WELL and it's very powerful. only problem is: it only works for 5 -6 minutes and it dies and then the charge time is 3.5 hours. this is not very practical. I tried to get a new battery under warranty and was told i had to BUY a spare battery or return the whole product for evaluation. all in all, just too much hassle.
Response from Samsung:
2024-01-30

SEA Care

Hi there, We would love to assist you with your appliance. Kindly provide us with more details about the vacuum and battery. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1146795405) to help our team pull up your information. Have a great day, -Ernest-

Ksoul
4 (9,999)

2022-04-16

Colour : Cotta Black
4 (9,999)
Great lil vac. Cordless good suction light weight decent attachments. BATTERY LIFE NOT SO GOOD! OK IN MEDIUM SUCTION. DRAINS RATHER FAST FULL POWER. I appreciate the ease of use, lightweight and cleans pretty good. 1 medium room at a time before recharge needed. On high even less. I have condition so takes lil more effort and time.
MikeLV99
1 (9,999)

2023-09-06

Las Vegas, NV

Colour : Cotta Black
1 (9,999)
This vacuum has NEVER lasted more than 10 min. I don’t know how they can claim 40 min run time. Very very disappointed. Even on its lowest setting and weakest power, it only lasted 10 min. This is with a brand new and charged battery. It’s almost a race against time to try to vacuum a room because it dies so fast.
Response from Samsung:
2023-09-11

SEA Care

We can see how this experience affected you. Allow us to get you assisted, MikeLV99. We would love to speak to you directly to determine how we can best assist you with your unit. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146266552, to help our team pull up your information. Have a great day! ^Chrystel

Jana
2 (9,999)

2023-11-18

Tennessee

Colour : Cotta Black
2 (9,999)
Battery life is horrible. Lasts maybe 10-15 minutes. Good for small jobs with a good suction. Would reconsider purchasing with this experience. Replacement or spare battery is pricey. Purchased this week. Box is disposed of or I would have considered returning.
Response from Samsung:
2023-11-21

SEA Care

Jana, we understand that we want to use our vacuum battery for a long period. Allow us to assist you with this. The battery life depends on the usage. Your battery should run for up to 40 minutes. We would like you to contact us with your vacuum model number to assist you further. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146547285) to help our team pull up your information. Have a great day. ^Camille

RickinNYC
1 (9,999)

2023-04-25

Rego Park, NY

Colour : Cotta Black
1 (9,999)
The vacuum was working great but after six months, the battery only operates for 15-20 minutes. Was incredibly happy with the product but after only using it for such a short period of time, twice a week, it’s almost useless.
Response from Samsung:
2023-05-01

Customer care

Hi RickinNYC, We sincerely appreciate your effort in letting us know about your experience with your vacuum battery. Charging and cleaning time may differ depending on the brushes and the conditions of use. You can see the charging and cleaning time in your manual on page 11. Charging and cleaning time: https://downloadcenter.samsung.com/content/UM/202208/20220815105322474/O_DJ68-00875B-03_VS7500_EN_FR_MES_AA_220706.pdf Have a great day, -Ernest-

SARGE USMC
1 (9,999)

2023-10-25

Columbia, MO

Colour : Cotta Black
1 (9,999)
I purchased the vacuum before Christmas 2022. I have had no more than a 15 min run time from the battery. Very very saddened by this product, especially because it's a Samsung.
Response from Samsung:
2023-10-26

SEA Care

Good day, We care about your convenience every step of the way. We have your back for your vacuum. The battery life of your vacuum depends on what accessories are used and how it is used. For reference, See page 19 of the vacuum's user manual under "Product Specification (Cleaning time)": https://downloadcenter.samsung.com/content/UM/202303/20230327113427614/O_VS6700AL_IB_DJ68-00861T-01_AP_EN_MES_230320.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146451289, to help our team pull up your information when you message us. Have a great day. -John

Mauz
1 (9,999)

2025-01-02

Colour : Cotta Black
1 (9,999)
Besitze Ihn seid 3 Jahren ist immer auf der Ladestation lief immer gut . ABER seid 1Jahr kaum stelle ich ihn an keine 2 min und er ist leer.🤔.Bei dem Preis garnicht gut.
Mandy
1 (9,999)

2023-03-30

Berlin CT

Colour : Cotta Black
1 (9,999)
Battery doesn't last long and takes to long to charge. Have to stop cleaning just to wait for it to charge again. For the price it should be way better than it is.
Response from Samsung:
2023-04-04

Customer Care

Let's help you with your unit, Mandy. We would like to speak to you directly to determine how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145632588, to help our team pull up your information. Have a great day! ^Chrystel

GoNavyMike
1 (9,999)

2024-08-01

Georgia

Colour : Cotta Black
1 (9,999)
Battery doesn't last but about ten minutes. Terrible battery life. Very poor choice Samsung. Stick to phones, at least they are better than your vacuum's.
Response from Samsung:
2024-08-02

SEA Care

Hi there, We understand your disappointment about the vacuum battery that you purchased. Let us help you. We would be delighted to communicate with you directly and assist you in any way we can. To better assist you and collect more information, don't hesitate to get in touch with us using the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147400062) to help our team pull up your information when you message us. Thank you. -Kimberly

Batterysucks
1 (9,999)

2023-09-30

Colour : Cotta Black
1 (9,999)
Would give this zero stars if I could. Battery life is horrendous I have no idea how they claim 40 minutes. I got 5 min out of it tops.
Response from Samsung:
2023-10-02

Samsung Customer Care

Good there, We appreciate you letting us know about your vacuum battery experience. Let us help you with it. The charging and cleaning time may vary depending on the brushes and usage conditions. Please refer to page 11 of your manual for the specific charging and cleaning time. https://downloadcenter.samsung.com/content/UM/202208/20220815105322474/O_DJ68-00875B-03_VS7500_EN_FR_MES_AA_220706.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146355905) to help our team gather your information. Have a great day. -John

Mark
1 (9,999)

2024-01-29

Colour : Cotta Black
1 (9,999)
Battery life is terrible only get like 10 minutes per charge nothing like the 40 minutes it states very disappointed
Response from Samsung:
2024-01-31

Samsung Care

Hi Mark, We understand how you feel about how long the battery lasts when using the vacuum. Let us give you some information about it. Depending on the accessories and power level of the vacuum, cleaning durations and battery life can vary. For an estimate of the cleaning time for each power level, please refer to page 19 of the model's user manual given below for the compatible vacuum model. https://downloadcenter.samsung.com/content/UM/202303/20230327113427614/O_VS6700AL_IB_DJ68-00861T-01_AP_EN_MES_230320.pdf Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146800418, which will help our team pull up your information. ^Rainly

Derek
1 (9,999)

2023-12-14

Colour : Cotta Black
1 (9,999)
Battery is terrible, only last for around 10 mins. I would not have purchased this if knew it.
Response from Samsung:
2023-12-14

Samsung Care

Hi Derek, We recognize your feelings towards the battery life when it is used with the compatible Samsung vacuum cleaner. We wish to share details with you on it. Cleaning time/ battery life varies depending on the power level and accessories attached to the vacuum model. Please turn to page 19 of the compatible vacuum model's user manual shared below for the approximate cleaning time for each power level and accessory attached. https://downloadcenter.samsung.com/content/UM/202303/20230327113427614/O_VS6700AL_IB_DJ68-00861T-01_AP_EN_MES_230320.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146635309 to help our team pull up your information. Leo

Young
5 (9,999)

2024-02-28

Ardee

Colour : Cotta Black
5 (9,999)
Lovely product, I have been used every single day. Would like to recommend to friends.
IHATESAMSUNG
1 (9,999)

2023-12-29

USA

Colour : Cotta Black
1 (9,999)
Terrible. Only lasts 10 minutes. And the battery costs just as much as a new vacuum.
Response from Samsung:
2024-01-03

Samsung Care

Greetings! We understand your apprehension concerning the battery life when used with a compatible Samsung Jet 60 series. Let us share information with you on it. Cleaning time/ battery life varies depending on the power level and accessories attached to the vacuum model. Please turn to page 19 of the compatible vacuum model's user manual shared below for the approximate cleaning time for each power level and accessory attached. https://downloadcenter.samsung.com/content/UM/202303/20230327113427614/O_VS6700AL_IB_DJ68-00861T-01_AP_EN_MES_230320.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146693231 to help our team pull up your information. Leo

Naga
2 (9,999)

2023-11-27

Colour : Cotta Black
2 (9,999)
Poor battery life…it doesn’t last for more than 10 minutes…not recommended
Response from Samsung:
2023-11-28

SEA Care

Naga, thank you for sharing your experience with our vacuum battery. Allow us to assist you with this. The vacuum battery has a running time of 40 minutes. The battery usage depends on the cleaning time and speed, whether in minimum, middle, or maximum. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146571672) to help our team pull up your information. Have a great day. ^Camille

DOJOWALT
1 (9,999)

2024-02-04

Launceston Tasmania Australia 7248

Colour : Cotta Black
1 (9,999)
I have put off doing this review for 18 months. On the 29th of July 2022, I purchased the Samsung Jet 60 Pet Stick Vacuum. I have always had Dyson but Samsung products are advancing fast and I have no issues with other products at home that are Samsung so I got the vacuum. Worst vacuum I have ever spent money on in my life. Should have gone to Bunnings and brought a broom would have done a better job. The battery sucks, it runs for about 8 - 9 minutes tops, thats on the carpet and to get more than 1 room done you need to be moving fast don't worry about going under the furniture you don't have time. Just sprint around your furniture like you're in a race then head into the next room if you are lucky you can get 3 carpeted rooms done before the battery goes flat. It works a little differently when you are doing tile or lino flooring you can get up to 10 minutes of battery time but as soon as you put it back onto the carpet get ready to run again. It was the same when I tried to use it on my lounge with the dusting head it went flat very fast so there just was no point using it. I love Samsung but this vacuum I hate and I have to use it every day as it is the only one I have. Oh, and it takes HOURS to charge and I will not waste any more money buying another battery just so I can get another 10 minutes of use from it. Hopefully, Samsung will bring out a stick vacuum one day that will work the way they advertise it. If you want a vac to pick up lint from the floor get this one it will do you proud and will never go flat but if like me you have a home you need to take care of and you have pets (that's why I got this one ) get something else. I'm so disappointed Samsung.
Response from Samsung:
2024-02-06

SEA CARE

Hi there, We value, with utmost importance, the experiences you shared about the vacuum. We wish to aid you with this. We would love to speak to you directly regarding the vacuum's battery so we can assist you better. Please feel free to get back to us as soon as possible via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146823441, to help our team pull up your information. Have a great day! ^Chrystel

* Key feature may different from Key Spec

* The bandwidths supported by the device may vary depending on the region or service provider.

* Usable memory size is less than the total memory size due to storage of the operating system and software required to operate the phones' features. Actual usable memory size will also vary depending on the mobile phone operator and may change after software upgrades are performed.

* All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this web page and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this web page including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.

* All images simulated for illustrative purposes.

* 0% instalment plan up to 36 months. Eligible to selected banks only.

Promotion is valid while stocks last and on a first-come, first-served basis. Images are for illustration purposes only. Terms and conditions apply.