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Galaxy Z Fold5

SM-F946BZEGPKD

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Not for sale
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Specifications

  • Weight (g)

    253

  • CPU Speed

    3.36GHz, 2.8GHz, 2GHz

  • CPU Speed

    3.36GHz, 2.8GHz, 2GHz

  • CPU Type

    Octa-Core

  • Size (Main_Display)

    192.1mm (7.6")

  • Resolution (Main Display)

    2176 x 1812 (QXGA+)

  • Technology (Main Display)

    Dynamic AMOLED 2X

  • Color Depth (Main Display)

    16M

  • Max Refresh Rate (Main Display)

    120 Hz

  • Size (Sub_Display)

    157.3mm (6.2")

  • Resolution (Sub Display)

    2316 x 904 (HD+)

  • Technology (Sub Display)

    Dynamic AMOLED 2X

  • Color Depth (Sub Display)

    16M

  • Yes

  • Rear Camera - Resolution (Multiple)

    50.0 MP + 12.0 MP + 10.0 MP

  • Rear Camera - F Number (Multiple)

    F1.8 , F2.2 , F2.4

  • Rear Camera - Auto Focus

    Yes

  • Rear Camera - OIS

    Yes

  • Rear Camera - Zoom

    Optical Zoom at 3x , Digital Zoom up to 30x

  • Under Display Camera - Resolution

    4.0 MP

  • Under Display Camera - F Number

    F1.8

  • Under Display Camera - Auto Focus

    No

  • Under Display Camera - OIS

    No

  • Rear Camera - Flash

    Yes

  • Cover Camera - Resolution

    10.0 MP

  • Cover Camera - F Number

    F2.2

  • Cover Camera - Auto Focus

    No

  • Video Recording Resolution

    UHD 8K (7680 x 4320) @30fps

  • Slow Motion

    960fps @FHD, 240fps @FHD

  • Memory_(GB)

    12

  • Storage (GB)

    512

  • Available Storage (GB)

    453.3

  • Number of SIM

    Dual-SIM

  • SIM size

    Nano-SIM (4FF), Embedded-SIM

  • SIM Slot Type

    SIM 1 + SIM 2 or Embedded SIM

  • Infra

    2G GSM, 3G WCDMA, 4G LTE FDD, 4G LTE TDD, 5G Sub6 FDD, 5G Sub6 TDD

  • 2G GSM

    GSM850, GSM900, DCS1800, PCS1900

  • 3G UMTS

    B1(2100), B2(1900), B4(AWS), B5(850), B8(900)

  • 4G FDD LTE

    B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700), B17(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B66(AWS-3)

  • 4G TDD LTE

    B38(2600), B39(1900), B40(2300), B41(2500)

  • 5G FDD Sub6

    N1(2100), N2(1900), N3(1800), N5(850), N7(2600), N8(900), N12(700), N20(800), N25(1900), N28(700), N66(AWS-3)

  • 5G TDD Sub6

    N38(2600), N40(2300), N41(2500), N77(3700), N78(3500)

  • USB Interface

    USB Type-C

  • USB Version

    USB 3.2 Gen 1

  • Location Technology

    GPS, Glonass, Beidou, Galileo, QZSS

  • Earjack

    USB Type-C

  • MHL

    No

  • Wi-Fi

    802.11 a/b/g/n/ac/ax 2.4G+5GHz+6GHz, HE160, MIMO, 1024-QAM

  • Wi-Fi Direct

    Yes

  • Bluetooth Version

    Bluetooth v5.3

  • NFC

    Yes

  • UWB (Ultra-Wideband)

    Yes

  • PC Sync.

    Smart Switch (PC version)

  • Android

  • Form Factor

    Folder

  • Accelerometer, Barometer, Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor, Hall Sensor, Light Sensor, Proximity Sensor

  • Dimension (HxWxD, mm)

    154.9 x 129.9 x 6.1

  • Dimension when folded (HxWxD, mm)

    154.9 x 67.1 x 13.4

  • Weight (g)

    253

  • Internet Usage Time(LTE) (Hours)

    Up to 17

  • Internet Usage Time(Wi-Fi) (Hours)

    Up to 18

  • Video Playback Time (Hours, Wireless)

    Up to 21

  • Battery Capacity (mAh, Typical)

    4400

  • Removable

    No

  • Audio Playback Time (Hours, Wireless)

    Up to 73

  • Talk Time (4G LTE) (Hours)

    Up to 40

  • Stereo Support

    Yes

  • Video Playing Format

    MP4, M4V, 3GP, 3G2, AVI, FLV, MKV, WEBM

  • Video Playing Resolution

    UHD 8K (7680 x 4320) @60fps

  • Audio Playing Format

    MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA, DFF, DSF, APE

  • Gear Support

    Galaxy Buds2 Pro, Galaxy Buds Pro, Galaxy Buds Live, Galaxy Buds+, Galaxy Buds2, Galaxy Buds, Galaxy Fit2, Galaxy Fit e, Galaxy Fit, Galaxy Watch6, Galaxy Watch5, Galaxy Watch4, Galaxy Watch3, Galaxy Watch, Galaxy Watch Active2, Galaxy Watch Active, Gear Fit2 Pro, Gear Fit2, Gear Sport, Gear S3, Gear S2

  • Samsung DeX Support

    Yes

  • Bluetooth® Hearing Aid Support

    Android Audio Streaming for Hearing Aid(ASHA)

  • Mobile TV

    No

SAR Information

Reviews

Galaxy Z Fold5

4.3

Recommended by 86% of customers

Write a review
5 stars 70%
4 stars 15%
3 stars 4%
2 stars 1%
1 stars 10%
Performance 3.7
Design 3.8
Values 3.3
Features 4.0
AI review summary
  • The device offers an innovative foldable design with a large, immersive display and powerful performance.
  • Customers praise the high-quality cameras, long-lasting battery life, and premium build quality.
  • Some users have reported issues with overheating, poor battery life when using the large inner screen extensively, and concerns about the durability of the folding mechanism and screens.
  • The thickness and weight of the phone, as well as the narrow front display, have also been noted as drawbacks by some customers.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews

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281 Reviews

NLBHMC
5 (9,999)

2024-01-04

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
Galaxy 21 s Plus was my best phone I have had in a long time versus the iPhone 13 plus I also have tried cricket and Android which are oh fantastic phones but nothing is better than being in the void in space and time is captivated by the marvelous Galaxy forever...!house N.L.B.HOUSEMONEY.CHO!R
[D] Alternative Text [D] Alternative Text
I recommended this product
Helpful?
Originally posted on Samsung Levant
VLEdwards
1 (9,999)

2025-04-29

Anchorage, Alaska

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
1 (9,999)
I was really excited to buy this phone, and I've tried so hard to love it. As a longtime Samsung user and former flip-phone consumer, I had wanted to check out the Z Fold series for a while, and also wanted to wait until it had been out for a few generations, hoping the worst of the design flaws would be behind it by then. Boy, was I wrong. Within 3 months of ownership the left-side hinge just popped off, while I was sitting there staring at the phone in my hands. From then on, the frame securing the inner screen was popping off and bending away from the phone. Within 6 months of ownership the left side of the screen was held together with electrical tape. The right side of the frame would begin to peel off and by 11 months in - the screen is flashing green and white at the fold point. I have never had so much trouble with a phone, and as cool as it was to have for the fist few months it was soon embarassing to take out in public due to its evidently poor design :( I will have had this phone for one year on May 13th. I have not been able to use it for almost 6 weeks based on its rapid deterioration.
[D] Alternative Text [D] Alternative Text
Helpful?
Originally posted on Samsung UAE
Response from Samsung:
2025-05-04

Samsung support

"Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available daily: 8AM to 8PM. "

EMERSON CP
1 (9,999)

2024-11-05

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
1 (9,999)
NÃORECOMENDO O PRODUTO. A DECORAÇÃO QUEBRA FÁCIL. A SSISTENCIA TÉCNICA EM ARACAJU É PÉSSIMA. A SAMSUNG NÃO DÁ O RETORNO DEVIDO NO TELEFONE 4004 0000. PELO CHAT É PÉSSIMO, NÃO RESPONDEM E DEMORAM DEMAIS (QUANDO RESPONDEM). MUITO CARO PARA VOCE JOGAR MAIS DE 10 MIL REAIS NO LIXO.
[D] Alternative Text [D] Alternative Text
Helpful?
Originally posted on Samsung UAE
Response from Samsung:
2024-11-05

Samsung support

Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available daily: 8AM to 8PM.

Gul101
5 (9,999)

2023-09-12

Manchester

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
[This review was collected as part of a promotion.] I was so happy to receive this phone. This included the mobile, charger, instructions and sim pin. The mobile itself is amazing quality and it exceeded my expectations especially fold spine. It's snug and smooth. The display quality is amazing on the mobile and large screen. It is like a mini laptop in your pocket. The mobile is very easy to set up and I have had no lag on internet and between apps. The quality of the audio is great via ear or speaker. I do think the loudspeaker could be louder. I do wish a plug was given with the mobile. The camera and video quality are mind blowing. Overall I would recommend this mobile but it is pricey.
Helpful?
Morkal
5 (9,999)

2024-07-11

5 (9,999)
The Samsung Galaxy Z Fold5 (SM-F946BLBGPKD) is the latest iteration in Samsung's foldable smartphone lineup. It features a sleek, durable design with a thinner and lighter build compared to its predecessor. The main highlights include a 7.6-inch Dynamic AMOLED 2X main display with a 120Hz refresh rate, offering a smooth and immersive viewing experience. The cover screen is a 6.2-inch AMOLED, making it <a href="https://8171passgov.com/">convenient</a> for one-handed use.
[D] Alternative Text [D] Alternative Text
Helpful?
Originally posted on Galaxy Z Fold5(SM-F946BLBGPKD)

AI Functionality

3 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Values

3 (9,999)
Anonymous
5 (9,999)

2023-09-04

Bishop Auckland

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
[This review was collected as part of a promotion.] I’m delighted with this product, it’s replaced both my phone and my tablet. Being able to split the screen to use 2 apps at once is a game changer. It is a bit heavy but that’s to be expected. The quality of the screen and the photos is amazing, I’m really happy with it. I don’t think I’ll want to go back to a non folding phone again, having that big clear screen is amazing. The phone itself has also nice and clear sound. It pairs well with my Samsung watch and as a pair they’ve replaced all my other products. I’ve started to use the phone over my tv for watching YouTube as it’s so clear, and being able to split the screen is a dream.
Helpful?
Tinahunt
5 (9,999)

2023-09-01

Faversham

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
[This review was collected as part of a promotion.] I recieved this and opened at once and straight out off the box the phone look quality,I done a quick boot up and transferred all off my data from my old phone which was very easy to do ,The screens are brilliant they very vibrant and clear , when the phone is unfolded it revels a massive screen I love this idea , this phone is heavier than my old phone but only slightly , I have played Fortnite and a few other games which is great to play on I have watched a movie which is also fantastic .The camera is very sharp and easy to use the sound is amazing from the speakers and very clear , all in all 256gb off storage this is a great phone
Helpful?
Justanormalguy
5 (9,999)

2023-08-30

Walthamstow

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
[This review was collected as part of a promotion.] Been amazing coming from a non foldable phone it's been very nice. Especially being able to multi task and watch movies on a bigger screen when I want too. The processor is definitely amazing. I would say it's fast for what I use a phone for. The screen is amazing but there are points where I can see the crease. It's not bad when watching movies or anything but it is visible at certain angles but still fine. The outside screen is good, I can personally use the out screen with one hand if needed. That's the main screen anyone will use and it's good. Cameras are good, it's lighter then I excepted. Definitely get a case for it
Helpful?
SaeedA
5 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
The Samsung Galaxy Z Fold 5 is a testament to Samsung’s commitment to pushing the boundaries of smartphone technology. It offers a unique blend of innovation, performance, and practicality, making it an excellent choice for tech enthusiasts and productivity seekers. While the premium price tag may be a consideration, the unparalleled experience it offers justifies the investment for those looking to embrace the future of mobile technology. Overall, the Samsung Galaxy Z Fold 5 is a groundbreaking device that sets the standard for the next generation of foldable smartphones. Whether for work or play, it offers a unique and engaging experience that’s hard to match.
I recommended this product
Helpful?
Originally posted on Samsung UAE
DrRock
5 (9,999)

2023-12-08

Birmingham, west Midlands

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
it is my first foldable phone. I have had few android phones in the past, samsung phones as well, but I always went back to apple and ios after a short while of owning them. Even when I had the legendary s23 ultra, I sold it for an iphone few months later. Now after owning a z fold 5, I can't see myself going to a normal phone again. I love having a tablet in my pocket all the time. It is not perfect, I would have wanted a slightly bigger front screen, some few glitches, but overall, I love it and No one could convince me to go back to any normal phone or iphone. Looking forwards to the zfold 6 and I hope they increase the front screen size as it will be perfect.
I recommended this product
Helpful?
Originally posted on Samsung UK
she48
4 (9,999)

2023-09-01

LEICESTER

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
4 (9,999)
[This review was collected as part of a promotion.] I am so glad that I got an opportunity to own the phone. It is so light and easy to hold. Samsung has done some excellent work here to support tablet-style operations. Samsung is locked into a tremendous and still evolving foldable design. Samsung should have included the plug, S-Pen, and earphones. It charges quickly and the battery lasts longer even if you listen to music. The cover display is bigger and better and the main screen is great, despite the still obvious crease. Playing games has been fun with the foldable option. But when not folded the screen is small so needed lots of settings changes to view it better.
Helpful?
Anonymous
3 (9,999)

2024-02-05

3 (9,999)
Samsung most advanced features like camera display LPTO sound quality excellent but Samsung needs battery improvement battery capacity seems like old mobile note 10 plus people need more battery capacity then display and camera 200 pixels
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I recommended this product
Helpful?
Originally posted on Galaxy Z Fold5(SM-F946BLBGPKD)

AI Functionality

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Values

3 (9,999)
Thatsthat
1 (9,999)

2025-04-12

Keene, Tx

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
1 (9,999)
Avoid this phone like the plague! The case will never stay on to protect it. The top half will fall off. I met another person with it and laughed when I saw he was missing the top half as well. If you're trading in because your screen is cracked, rest assured, this one will be cracked shortly. There are connectivity issues with it as well. I have to restart the device sometimes to get apps to work. Which can be quite embarrassing when you are standing with a client. Who knows how many clients I've missed out on from it. Awful, just awful. Buyers remorse for sure. I'm going to trade this junk in. Something simpler.
Helpful?
Originally posted on Samsung UAE
Response from Samsung:
2025-04-13

Samsung support

"Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available daily: 8AM to 8PM. "

Obhe
5 (9,999)

2024-06-28

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
I love the Galaxy Z Series for its innovative design and functionality. The seamless multitasking on the foldable screen allows me to run multiple apps simultaneously without any lag, enhancing my productivity. The hands-free selfies feature is a game-changer for capturing perfect shots without needing an extra pair of hands. Additionally, the Galaxy AI experience optimizes performance and provides personalized suggestions, making my smartphone experience smarter and more intuitive. Overall, the Galaxy Z Series combines cutting-edge technology with practical features that significantly enhance everyday use.
I recommended this product
Helpful?
Originally posted on Samsung UAE
Seant155
4 (9,999)

2023-08-30

Stevenston

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
4 (9,999)
[This review was collected as part of a promotion.] Perfect companion for any video watching lover, I thoroughly enjoy the phones capabilities to fold out into a larger screen where it almost feels like a tablet in your hands. Ideal for watching TV shows, movies and playing games. The weight is good considering the functionality that it provides, I am really enjoying this new technology and I have already recommended this to friends and family who were all very interested to see the latest trending phone in the market. 4* Product, my only pet peeve is the battery life if you are watching a lot of content but realistically I know it's never going to be plausible to get a "perfect" battery time/life. Good job on this model!
Helpful?
Dannan
5 (9,999)

2025-01-18

London, England

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
The Samsung Galaxy Z Fold 5 is a remarkable device that seamlessly blends the functionality of a smartphone and a tablet Its innovative design allows for effortless multitasking, making it ideal for both work and entertainment. The vibrant display enhances the viewing experience, and the improved hinge mechanism provides a sturdy feel when transitioning between modes. While the battery life is decent, it could be better, and the high price point may be a consideration for some. Overall, the Galaxy Z Fold 5 offers a uniqueand- versatile experience for those looking to embrace foldable technology.
I recommended this product
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-01-22

CX

Thank you for your lovely review of your Z Fold5! With the striking 7.6" main display, we have unlocked more possibilities, and multi-tasking as you have mentioned has never been easier! Your viewing experience will be taken to new heights with the striking Dynamic AMOLED 2X display! Thanks to the incredible 4,400 mAh battery, you will have hours of fun with this phone! Here are some useful tips to help get the most out of your battery: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/?srsltid=AfmBOopfXsqC_CQ9uhvM4MQDN3NYKICprGf7CdXmU64wcXVDANEXk1vQ If you ever need us, our Support Teams are ready to assist! You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Anonymous
5 (9,999)

2023-09-01

Castle Donington

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
[This review was collected as part of a promotion.] I wasn't sure I would get on with a fold phone but as soon as I saw the quality of the build and design I was hooked. This being the fifth generation of fold, you can really see how much thought has gone into everything to get the design just right. I love the flex mode so that I can capture a scene from infront of the camera and I found out how to take selfies with the best rear camera but using it in foldout mode. I will add my Azure work profile next and put it to the test to see if I really can leave the laptop behind! Excellent product. Looking forward to learning so much more about it.
Helpful?
Skyblue
5 (9,999)

2023-08-22

West Yorkshire

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
Fantastic phone and it’s a beast all though the price is a lot but it is worth it and it is what it is so come it’s 2023 so I think it’s much better than the fold 4 in so many ways but only downside that I think they should change is the main camera as it should be 200 megapixel just like the Samsung s23 ultra as well as changing the inside big screen camera to one of the other cameras on the Samsung s23 ultra as well as changing the layout of the 3 camera lens on the back and should have a total different body for example like the Google Pixel fold meaning the front display screen and body
I recommended this product
Helpful?
Originally posted on Samsung UK
SeanBa63
5 (9,999)

2023-08-30

Rochester

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
[This review was collected as part of a promotion.] Received my Fold 5 last night and I'm still configuring it but so far has been a very pleasant experience. Screen's are very crisp and clear, the inside screen does have a prominent crease but if I'm honest you don't actually pay it any attention. It's quite a thick phone but it's a foldable so to be expected. Screen's are very bright and no issue seeing them in daylight. Can't comment on battery life as have had screen in almost continually during set up, will post an update upon normal day to day usage. I do worry about the exposed camera lenses and subsequently have ordered lense protection, I have also ordered the Samsung case with fold pen so will report that usability too as I use the phone more.
Helpful?
Bandanko
3 (9,999)

2024-08-05

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
3 (9,999)
Device is great. The hardware performs exceptionally and I am more than happy with the system, however... Samsung account is not required, please stop asking me. I don't use social media and I don't use apps, why are all these things pre installed? 1800 GBP for a phone is tantamount to robbery (though no one forced me to buy it). I have seen RTX 4090 graphic cards cost less and have far more functionality. Device tracking was a real pain to turn off and the auto updating of accounts is also very intrusive. I really don't want to share my life with Korean intelligence agencies...
I recommended this product
Helpful?
Originally posted on Samsung UK
7539731041
5 (9,999)

2023-08-30

Walthamstow

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
[This review was collected as part of a promotion.] Wow is all I can say. This phone is amazing. I love all the features especially the camera quality. Everything is great and especially the fact it is waterproof. I dont remember any other samsung phone having this feature. I really have been amazed and I am recommending the fold 5 to everyone I know. My best friend is already buying it. The phone is easy to set up. It is compact and not as bulky as i thought. The 3 cameras are of high quality and the storage space of 512gb is more than sufficient. The battery seems to last longer than other phones I previously had .
Helpful?
Ramz101
5 (9,999)

2023-08-21

London

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
Best Fold yet! Folds flat and balanced, the hinge is lighter and very durable with smooth operation. Love this Fold!
I recommended this product
Helpful?
Originally posted on Samsung UK
Masis
4 (9,999)

2024-07-29

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
4 (9,999)
You should make an upgrade for taking screenshots easier, for example swiping down with finger or nocking on the screen twice. I use my phone for work a lot and most of the time I'm driving and your methods for screenshot are difficult for such a big phone. Plese consider this and do an update. Also the face recognition is not quite responsive and good as it was on my last phone. Maybe you should work on this as well. Other than that until now I'm happy with my new and bigger screen. Works perfect for me. Thank you Regards Masis Bohosyan
I recommended this product
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-07-31

Samsung UK Reviews Team

Thank you for sharing your positive experience with the Z Fold5, Masis! We're thrilled to see you're enjoying the impressive, large display and that the excellent features are working perfect for you. We are however sorry to learn you've encountered difficulty with the screenshot function and facial recognition. We have lots of available methods you can use to capture a screenshot on your phone, including a palm swipe gesture. To set this up, head to Settings > Advanced features > Motions and gestures > Toggle Palm swipe to capture ON. You'll then be able to capture a screenshot by swiping the side of your hand across the screen. You can learn more about this method, along with other ways you can screenshot, here on our website: https://spr.ly/6427c0xER As for the issue you've raised with facial recognition, we recommend taking a look at this guide to help this function work at its best: https://spr.ly/6423c0xEX If you need further assistance with your phone, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6424c0xEk Once again, we appreciate your stellar rating! ^AP at Samsung Support

Rossman
4 (9,999)

2023-10-03

California

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
4 (9,999)
I realise this review is for the Z Fold5 but you should know this. My Sister and I both purchased Z Fold 3's two years ago. Despite Samsungs boast, quote, " Samsung promises the device will survive a minimum of 200,000 folds" none of our phones lay flat anymore. If we have used it for 10 times a day over 2 years we will have opened and closed it 7,300 times. It is a hinge problem and although it is small I visually see it as an open book now. Shame, we both love the phone and maybe Samsung have overcome this problem on the Z Fold5? Good luck!
Helpful?
Originally posted on Samsung UK
Buzzlightyear 007
1 (9,999)

2025-06-05

Kettering

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
1 (9,999)
The Phone is very good and I enjoy using it, however when the screen failed after using it for a year and within the warranty period, the repair was refused as there was scratches on the outer casing which were just wear and tear scratches nowhere near the screen or failure, I was then left with a non functional phone that through no fault of my own had to repair, I wouldn't personally recommend buying one of these as the as the screen has a failure point which i think is a design flaw at the screen fold and is very expensive to repair
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-06-05

CX

We're disappointed to read about your experience with the Z Fold5. This certainly isn't what we would expect from such a high quality phone. Our engineers are always here to help, however, if a phone has been deemed as out of warranty due to physical damage, then all repairs will be chargeable. This is because it isn't possible for our engineers to repair just one specific part of the device, it has to be returned to a warrantable standard as a whole. We apologise for any inconvenience this may cause, and understand that it isn't the outcome you are hoping for. We can assure you that this isn't a widespread issue, and that there are no reoccurring issues with the screen fold across this model. If you would like to explore your repair options, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're here to ensure that you can enjoy the brilliant phone that you have. ^SK at Samsung Support

MazOsman
5 (9,999)

2023-08-30

Purley

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
[This review was collected as part of a promotion.] Samsung have always pushed boundaries. Having started with the Galaxy S devices, had Note devices, now was the right time to experience what the Fold offers. This phone is truly exception, it's compact when folded and makes for a very comfortable device to hold. But when its time to work or play, the amazing screen that opens up is truly breath taking. The software is smooth and the display is sharp unlike any other. The Fold5 truly is Samsungs flagship device. I absolutely love this phone and can't put it down!!!!!!
Helpful?
AGZaidi
1 (9,999)

2024-09-21

London

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
1 (9,999)
I had the Fold 5 for the last few weeks, but the battery consumption is not good. The finger marks stay on the main and cover LCDs. It is too difficult to keep the cover lcd clean all the time. The marks on the edges and the back camera do get easily, even the mobile phone is in the original Samsung fold case and still, I have scratches on the back camera. The camera is of average quality, the keyboard is good and when the fold is open, the typing and use is better, however I would prefer a single unit phone.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-10-04

CX

Thank you for this review for your Z Fold5. We are sorry to hear that this has not met your expectations, your phone is an outstanding device, and we would love for you to enjoy it to its full capabilities. The Z Fold5 has an extraordinary 4,400 mAh battery, however, for the first couple of weeks, your phone is learning your usage patterns, and the battery consumption may appear drastic but this will ease after this period, and you will notice a big difference and see the potential this battery can give. Fingerprint marks can be a pain and can get in the way of enjoying the immersive Dynamic AMOLED 2x display, we have put together a quick guide on the best way to clean your phone, this can be found here: https://spr.ly/6420UXE7u This phone has Corning® Gorilla® Glass Victus® 2 on the cover screen and the back cover providing that immense support and peace of mind, however, at the end of the day, it is glass and scratches may appear if left in pockets with keys or other sharp objects. With the awesome 50MP camera, you can take out of this world photos for years to remember. Here is a great link that gives you the best tips to get the best pic: https://spr.ly/6424UXE7p. If you need further assistance with any issues you may have, our Technical Support Team are on hand to help as much as possible. You can find their contact details and opening hours here: https://spr.ly/6425UXE7V We are sure you will love this phone more along with the other amazing features you have mentioned! ^LB at Samsung Support

Grem
1 (9,999)

2025-09-19

Walsall

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
1 (9,999)
The keyboard is too small and I keep pressing . full stop . all the time when writing .... The notifications are all over the place and one has to hunt through miles of sub menus to find anything. The lock screen notifications do not show how they are meant to on the lock screen only small at the top and disappear in one second. The small screen is too far to the edges and one keeps catching it and making mistakes as the screen is to the edge. the open large screen is a bit of a mess and the split keyboard is useless. The full keys are way too low to the bottom and one keeps catching close page when pressing space bar., The lock screen is not having a flashing light as do the S7 S8 S9 to show that one has a message etc. pull down menu one has to flip sideways as well to get to settings Why???
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-09-20

CX

Thanks for taking the time to leave us a review of your Galaxy Z Fold5. We're sorry to hear that you are having multiple issues with the phone. We ask that you contact us so that we can look into these issues and help to solve each one. You can contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support

Alawam
3 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
3 (9,999)
I used the Fold 3, 4, 5 and I feel frustrated because the Chinese devices are superior to you. The Fold 5 has good internal screen dimensions and bad external screen dimensions. We want a bigger screen inside and out. The sound level is still weak and the weight of the device is still heavy. We want a super device and there is no problem in paying money. We want a luxurious device in... Kuwait and the line in the middle of the screen, when will it end and go away? And thank you, I love you
I recommended this product
Helpful?
Originally posted on Samsung UAE
Lukasp
1 (9,999)

2023-10-28

Blackburn

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
1 (9,999)
Was a brilliant phone for 2 weeks and then something happened with the hinge and now the internal screen broke. Spoke to ee who directed me to samsung who then booked me an appointment at an EE store to look at it. Hopefully they fix it. I will say I am now stuck with this phone for the next 24 months.... a phone that didn't even last 1 month before breaking due to no fault of my own. Don't be a guinea pig like me and just go with a different phone to save yourself the disappointment.
Helpful?
Originally posted on Samsung UK
Ricco
5 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
The Samsung Z Fold 5 is an impressive device with a plethora of innovative features. One standout feature is its foldable design, allowing users to enjoy the versatility of both a smartphone and a tablet in one device. The Z Fold 5 also boasts a high-quality display, powerful performance, and a sophisticated camera system, making it a top choice for tech enthusiasts. If you value cutting-edge technology and seamless multitasking, the Samsung Z Fold 5 is definitely worth considering.
I recommended this product
Helpful?
Originally posted on Samsung UAE
Goodluck
1 (9,999)

2024-06-19

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
1 (9,999)
Do not buy, its a con, they don't help you fix it...leave u with a product useless before a years end up....these screens are not ready for mass market, and the consumer pays for this greatly...no drop no scratches screen just cacked after only 9 months, after paying a fortune...your tv, laptop, tablet etc dont break after a few months, but if so,, no questions asked your covered with a warranty, so why isn't the fold 5.....surely it's your consumer protection rights....
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-06-20

Samsung UK Reviews Team

Thank you for taking the time to write a review for the Z Fold5. We are sorry to read that you are unhappy with your phone after damage appeared on the display. As per our warranty policy, if damage is found during inspection, the repair will unfortunately not be covered. This goes for physical and liquid damage, misuse and tampering. If you would like to discuss the repair options available to you, please do not hesitate to contact our Technical Support Team, who will be happy to help. You can find all our contact methods and their operating hours here: https://spr.ly/6422gMmRy. ^CR at Samsung Support

jhnwlkr
5 (9,999)

2023-08-04

London, UK

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
The z fold 5 is a bigger upgrade from the z fold 4 than I was expecting. The difference in size although small does make a big difference and the phone now opens completely smoothly and silently. The software experience also feels smoother so overall it feels like a bigger upgrade than it might appear on paper. The outer screen is extremely high quality but does need to be at least a few millimeters wider, I really hope Samsung concentrate on this with the Z Fold 6.
I recommended this product
Helpful?
Originally posted on Samsung UK
Jesusloves
5 (9,999)

2024-07-01

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
My z fold 5 is bulky, but as a male user it fits fine in my hands. I think females can enjoy a fold instead.. Although i haven't had the chance to compare both devices, i am pretty sure the bigger the battery, better the life of the device unless you break a screen after the year of free replacements from samsung. The Ai features are cool and handy; but i am sure they will make more advances in all fronts , afterall its Ai..PAIRED WITH AN AWSOME DEVICE..
I recommended this product
Helpful?
Originally posted on Samsung UAE
Darisk
5 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
I bought this in October, excited at the Fold from the start but waiting for it to be further refined. I love that it finally folds flat, and has a great battery life and camera, in addition to allowing me to have a portable tablet by just folding, for watching videos and movies, productivity such as editing photos and videos and great usage with the S Pen. Also the wow factor when anyone is presented with the phone being unfolded, that can't be beat!
I recommended this product
Helpful?
Originally posted on Samsung UAE
Jhutchemail
5 (9,999)

2023-09-04

Oakham

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
[This review was collected as part of a promotion.] The new Z Fold phone is a total game-changer! First off, its design is super sleek, and the split keyboard feature is a breeze to use. But here's the real magic – you can actually share your screen on the TV without just copying it. How cool is that? The best part, though, is the split-screen multitasking. Want to scroll through Facebook while browsing the web? No problem! I even used it to compare car insurance quotes while on a call – talk about being productive! This phone is a real head-turner when I'm out and about, and its little features, like Web view on Chrome, just make life easier. And don't get me started on the camera – the pictures are unbelievably crisp. It's a winner, hands down! Plus, with its powerful speakers and top-notch tech, it's like having a multimedia powerhouse in your pocket. You won't want to put it down!
Helpful?
Mazen Drwish
1 (9,999)

2023-09-18

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
1 (9,999)
I don't advice at all . I paid more than 5000 for zfold . The screen in the middle have problem and samsung refuse to solve it because it's after 1 year guarantee. It's factory defect . I m very suprised for their carelessness of solving the issue . I have all proof that it's device problem . They tried 5 times to solve it . Then said sorry we can't change the screen I should pay 1800 dhm . I m sorry that I paid all this amount from the beginning
Helpful?
Originally posted on Samsung UAE
Response from Samsung:
2023-09-18

Samsung support

Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available for you from 8AM to 10PM GMT+4"

Varez
4 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
4 (9,999)
As a user of the Galaxy Z series, I've been genuinely impressed by its innovative foldable design. It's incredibly convenient, combining the portability of a smartphone with the large screen of a tablet, perfect for multitasking and media consumption. The build quality feels premium, and the performance has been top-notch, making it a standout device in my experience. Also looking forward to how galaxy AI will shape the z series experience
I recommended this product
Helpful?
Originally posted on Samsung UAE
Christian Paul
5 (9,999)

2023-08-23

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
I bought this a week ago. And the experience is smooth and amazing. Anyways I still used my Samsung Galaxy Note 9 and I can say that It's really good to be part of Z Fold team. I'm was a fan of Note series starting 3 to 9 but now I can say Z Fold has a great innovation as of the moment. Batterh life is not to perfect not to raw, but last till day. I hope for the next couple of years the batter makes more longer and better. Thank to Samsung.
I recommended this product
Helpful?
Originally posted on Samsung UAE
Rossman
4 (9,999)

2023-10-03

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
4 (9,999)
My Sister and I bought a Z fold 3, two years ago. Neither of the phones close flat anymore despite Samsung's boast that it, "Promises the device will survive a minimum of 200,000 folds". Hugely dissapointing because we both love the phone. If we have opened it 10 times a day for 2 years it will have been opened and closed 7,300 times. I know this is about the Z Fold 5, I hope they have cured it of the hinge problem, good luck!
Helpful?
Originally posted on Samsung UK
Plivsey69
5 (9,999)

2023-09-01

Standish

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
[This review was collected as part of a promotion.] I received the Samsung Galaxy Z Fold 5 & Wow, very easy to set up, the large & smaller screen are amazing, you can feel how fast the phone is, using for online gaming & general use is a joy, it feels very natural using the main screen and continuing on the second screen when you fold it, really impressed with the phones operation, feel and the experience, highly recommended, exceeded my expectations by a large margin. Love it
Helpful?
Sscb
5 (9,999)

2023-11-26

Bridlington

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
Had I phones since they first came to UK wouldn't change as I wasn't sure if I could get on with Android and on 3 year contract it's a risk. Signed up for 02 switch up and thought why not if I don't like it I can change in 3 months, I have to say I'm impressed it's quick and size of screen is brilliant for games only downside is I saved some on game centre and can't get them on android. Overall I'm really happy with it.
I recommended this product
Helpful?
Originally posted on Samsung UK
Mohsin Ali
5 (9,999)

2023-10-12

5 (9,999)
Its better then its predecessors. Samsung always amaze me.
Helpful?
Originally posted on Galaxy Z Fold5(SM-F946BLBGPKD)

AI Functionality

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Values

5 (9,999)
Niesa
5 (9,999)

2023-08-22

Kuala Lumpur

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
I've been using the Galaxy Z Fold 5 for a week, and I'm really impressed with it. The design is sleek and stylish, and the displays are beautiful. The battery life is amazing, I just have to charge it once in the morning and by the end of the day I still have atleast 40% battery left. Overall, I'm really happy with the Galaxy Z Fold5, and I would definitely recommend it to anyone looking for a foldable phone.
I recommended this product
Helpful?
Originally posted on Samsung Malaysia
LuqmanFaraz
4 (9,999)

2024-06-26

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
4 (9,999)
I went to buy a Samsung Ultra but that wasnt available. I got this on a whim and I am loving my decision at the moment. The upper screen is small enough for one hand use and the open version has made my tablet redundant lol. The phone performs well and I am very happy with the overall smoothness of operation. The only app that acts up every now and then is the google maps but I doubt that is a Samsung issue.
I recommended this product
Helpful?
Originally posted on Samsung UAE
Dave181883u4
1 (9,999)

2024-04-08

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
1 (9,999)
6 months in now and I'm more than disappointed and regretting my decision, I always wanted a phone and waited till the fold 5 arrived hoping early issues would be ironed out.. the phone is a doggy mess all cases at present are useless and cause more damage than good,the hinge system gets full of dirt and leaves a gap in the screens when folded scratching the interior double screen. No case yet accepts a charger without removal, my screen and phone is scratched beyond belief for the age and all as a result of dropping the phone.. folded its to small open its to big and pointless unless sat all day on the device as a work device.. screens flicker from time.e to Time, quite often doesn't register touch so inoperable.. yeah pretty useless ph9ne at a stupidly jacked up price... never again and can safely say its the last Samsung I will ever have as they are not what they used to be
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-04-08

Samsung UK Reviews Team

Thank you for sharing your feedback with us, Dave. We are very sorry to read that you are unhappy with your new Fold5. Although the design can not be changed, we are keen to discuss some of the issue you are experiencing, including the flickering and touch sensitivity. Please reach out to our Technical Support Team directly for guidance. You can find all our contact methods and their operating hours here: https://spr.ly/6423wpZd7. ^CR at Samsung Support

DENNIS
5 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
This is my second Fold unit purchased. I passed my Fold 4 to my son so he can also experience the joy of having an amazing and powerful gadget one can have. Both of us are enjoyin the features and the big screen of this unit. Am happy and no regret at all. My wife and my girls on the other hand, are proud owners of Flip 5 in which they really adore. One brand, one happy family. Thank you Samsung
I recommended this product
Helpful?
Originally posted on Samsung UAE
Liv024
5 (9,999)

2025-03-20

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
Both screens have high quality display and the large screen is extremely helpful when multitasking. It is very durable but the exposed metal on the edge can damage very easily so is better with a cover over it. It isn't as thick as I expected which is a positive and makes it more portable. Overall I find this phones performance and design very attractive and one of the best phones I have had!
I recommended this product
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-03-31

CX

We are over the moon to see you are loving your Z Fold5! With the 7.6" Dynamic AMOLED 2X foldable main display and the incredible 6.2" Dynamic AMOLED 2X external cover display, you will be blown away for years to come! ^LB at Samsung Support

Lilyann
4 (9,999)

2024-09-18

East Midlands

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
4 (9,999)
I switched from iPhone to Samsung z fold 5. It's amazing, but because I'm not on contract , only monthly gift gaff plan WhatsApp is important to avoid paying data usage. And WhatsApp history doesn't automatically transfer. I love the fold out big screen and have been told Samsung replace screens that become faded on fold line. I bought mine second hand from family member. So far, so good
I recommended this product
Helpful?
Originally posted on Samsung UK
Salwa
5 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
I bought my Galaxy Z Fold5 6 months ago and it was fantastic. It helped me plan my daily routine to a more constructive day. In addition, it has a very nice big screen that many times I don't need to open my laptop to see some documents. It also make me brag when with friends because they all turn to me to see the restaurant menu because it displays the best. It is a fantastic buy.
I recommended this product
Helpful?
Originally posted on Samsung UAE
A7mtoo
5 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
I've been using the Galaxy Fold5 for a few weeks now, and it’s amazing. The foldable screen is a game-changer, giving me a mini tablet in my pocket. Performance is super fast, and the battery lasts all day. The camera takes fantastic photos, and the build quality feels really durable. Samsung has truly outdone themselves with this one. Five stars from a very happy customer!
I recommended this product
Helpful?
Originally posted on Samsung UAE
Ginger Jase
5 (9,999)

2023-09-16

London

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
I have been using the fold 5 for around a month now and I couldn't see myself going back to a standard phone. I didn't realise I needed this until I got it. The 120hz screen on both front and inside display is amazing. I'm a gamer and playing games on this is a treat as you have more canvas with a great display and amazing spec. The only slight downside which I know is getting better every year is the slight fold in the middle of the screen but you can't notice this when looking directly at the screen. The fold allows so many more features that normal phones would not be capable of such as taking a selfie with the main camera. I had the s23 ultra before and apart from the zoom the untrained eye would not notice much difference. You can still record in 4K 60fps which is amazing in natural light. I could go on but you should definitely pick the fold 5 up if you are looking to transition away from the standard phone.
I recommended this product
Helpful?
Originally posted on Samsung UK
Sourov
5 (9,999)

2024-06-24

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
To me, The Galaxy Z Fold5 is a game-changer in the world of smartphones. Its foldable design opens up to reveal a brilliant 7.6-inch Dynamic AMOLED 2X display, perfect for immersive entertainment and multitasking. Powered by a Snapdragon 8 Gen 2 processor and equipped with a versatile camera setup, it delivers exceptional performance and photography capabilities. With its sleek design and robust build, the Z Fold5 exemplifies Samsung's innovation in foldable technology, offering a unique blend of style and functionality that sets a new standard for mobile devices. Overall, the Galaxy Z Fold5 is not just a smartphone; it's a statement of innovation and sophistication. It pushes the boundaries of what a mobile device can achieve, offering a unique blend of versatility, performance, and style. If you're ready to embrace the future of technology, the Galaxy Z Fold5 is undoubtedly the pinnacle of foldable smartphones. I Just Love it
I recommended this product
Helpful?
Originally posted on Samsung UAE
Joytothemond
5 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
I acquired my mobile device in September of last year and have been consistently pleased with its performance. One of the primary reasons for my satisfaction is the larger screen size, which greatly enhances my movie-watching experience compared to other smartphones. Additionally, I find the device's features to be highly beneficial and user-friendly.
Helpful?
Originally posted on Samsung UAE
Mr trejo
1 (9,999)

2024-05-19

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
1 (9,999)
I bought this phone about 6 months ago I have given every excuse I can think of and the final answer is this phone is the biggest waste of money from the size when closed or when opened battery life is awful and the touch sensitivity the worst don't get me started whit the face I'd that never works I can go on and on but I'll be wasting more time
Helpful?
Originally posted on Samsung UAE
Response from Samsung:
2024-05-20

Samsung support

Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available for you from 8AM to 10PM GMT+4"

Moeen K
4 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
4 (9,999)
I purchased the Samsung Galaxy Z Fold 5 approximately 4 to 5 months ago and have been thoroughly impressed with its performance. Initially, I had some concerns about the durability of the internal screen and its overall usability, but I am pleased to report that it has functioned flawlessly and exceeded my expectations for a foldable smartphone.
I recommended this product
Helpful?
Originally posted on Samsung UAE
cutie3285
5 (9,999)

2023-09-01

Wolverhampton

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
[This review was collected as part of a promotion.] Generally I have been sceptical about using any android phone but the Samsung Z fold 5 512gb phone has changed my perspective and wouldn’t hesitate recommending to others. Right from the packaging to usage this phone has been nothing but phenomenal. Phone was neatly packaged and honestly not as bulky as I thought it would be when folded. I’m also very impressed with the colour of my phone. The phone's double sim feature is also a plus to the phone as you can keep one phone instead of two if you need a business and personal number. Performance wise I think it cannot be compared especially when unfolded and multitasking with different apps. Overall, while the Samsung Galaxy Z Fold 5 comes with a premium price tag, it offers a unique and refined experience that sets it apart in the ever-crowded smartphone market. If you're looking for a device that combines innovation, performance, and multitasking capabilities, the Z Fold 5 is hard to beat.
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NotAdi
5 (9,999)

2024-07-08

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
For me the Galaxy Z Fold5 is amazing as it is unique in every way possible can fold open into a big screen like a tablet and fold back into a regular phone. It's fast ,looks and feel premium. Using it feels like you're holding something from the future—it's a perfect mix of innovation Usefulness, making it a perfect choice for me.
I recommended this product
Helpful?
Originally posted on Samsung UAE
MISCHA
3 (9,999)

2025-08-27

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
3 (9,999)
I bought my Samsung 4 weeks ago it was supposed to have been refurbished as it was 2nd hand ..I could not afford a new one but I could not use the data on it when I was out and about so I took it back to the place I bought it and I t still has not been repaired ..I love the phone but I have not had the enjoyment of using it yet
Helpful?
Originally posted on Samsung UK
EJAC
5 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
Bought the phone less than a month ago and already saw the difference between fold 4 and fold 5 in 1 day itself The new hingh is a great difference. Also the Galaxy AI is very help in completing you tasks on the go. Best phone for a business background person, who has to continously utilize applications to prepare documents.
I recommended this product
Helpful?
Originally posted on Samsung UAE
Fold5user
5 (9,999)

2024-07-02

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
The Samsung Galaxy Z Fold 5 offers a modern design, impressive multitasking capabilities, and reliable camera performance. Despite initial concerns, the camera quality is on par with the Samsung Galaxy S23 Ultra. The battery lasts a full day on average usage, making it a worthy upgrade for users seeking a foldable experience.
I recommended this product
Helpful?
Originally posted on Samsung UAE
Luai
5 (9,999)

2024-06-26

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
The Samsung Galaxy Z Fold 5 is a revolutionary smartphone with a sleek, durable design and a vibrant foldable display. It offers seamless performance, impressive battery life, and high-quality cameras. Ideal for multitasking and entertainment, it's perfect for tech enthusiasts seeking innovation and versatility in one device.
I recommended this product
Helpful?
Originally posted on Samsung UAE
Szejq77
5 (9,999)

2023-09-01

Cheltenham

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
[This review was collected as part of a promotion.] I have been using my Samsung Fold 5 for a while now and I enjoy every moment. There is a long list of pros and my favorite is that  I can fold it when I want and open it when I need more space. I can make calls, text my mates, or browse the websites on the front screen, and if I need more details, all I need to do is unfold my mobile. The number of details in the picture and its quality are unbelievable.  Number two on my list is multitasking. I can open and use three apps at the same time. There are no signs of any lag or speed drop. Everything runs smoothly and fast. The best thing is that I can save all opened apps as a screen shortcut, and the next time I want to use them, all I need to do is tap one icon on the home screen.I really like how easy is to connect my Samsung Fold 5 to my Samsung smartwatch and Samsung laptop. I can browse eg. my phone gallery instantly on my PC screen. Sound quality and volume are other features that make this mobile super cool. 
Helpful?
Scheauzzem
5 (9,999)

2024-06-24

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
It was a tough choice to make at first between S24 Ultra when launched and Fold 5, however the smoothness and the larger screen steals the show from any new phones out there. Fold 5 is a complete phone which makes the work life much easier for people who constantly need easier access to emails and other entertaintment.
I recommended this product
Helpful?
Originally posted on Samsung UAE
Zak01
5 (9,999)

2024-07-17

Leeds

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
Honestly a refreshing experience, been with iphone for a number of years, before this I had a song Experia and a Motorola g6 and my experience of them was pretty bad, but that was a few years ago and I wanted a change from my Iphone, so I've gone back to android and I must say I love the experience on the z fold 5
I recommended this product
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-07-18

Samsung UK Reviews Team

Thanks for the five-star review, Zak! We are over the moon to read how impressed you are with the Z Fold5, especially when compared to the phones you've had in the past! This powerful phone with its wonderful features is going to take your breath away for years to come! ^CR at Samsung Support

Vkmul
5 (9,999)

2024-06-24

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
Bought 6 months ago. It has enchanced my productivity. Samsung Dex support using my mouse and keyboard and fold 5 as screen has made life easy no need to carry laptop. Camera is also good. Multitasking is a breeze 👌.Spen is cherry on the cake very usefull for signing writing and taking notes. Loving my fold 5.
I recommended this product
Helpful?
Originally posted on Samsung UAE
Jatin
5 (9,999)

2024-06-26

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
I purchased the fold5 in October last year and I am very happy with the phone. The bright display, larger screen and multi tasking capabilities are really impressive and definitely something I enjoy using. considering its a larger screen, it doesn't feel heavy as well and feels comfortable carrying it around.
I recommended this product
Helpful?
Originally posted on Samsung UAE
Sharique
1 (9,999)

2024-05-23

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
1 (9,999)
I was one of the first to order this phone when it was newly introduced in the market. The battery life is extremely poor. The charger/adapter also got malfunction within couple of months. It get extremely hot whole charging. The speed is very slow. Such waste of money TBh. I will recommend not to buy.
Helpful?
Originally posted on Samsung Saudi Arabia
Bulbib10
1 (9,999)

2023-12-31

East Midlands

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
1 (9,999)
Don't reccomend this phone at all. The screen is coming off when opening makes a very noticeable crack sound soon going to have a full break of the screen after 6 months! On contract with ee and say its a common manufacturer fault. Wish I could give the phone back and get the flip. Much more reliable
Helpful?
Originally posted on Samsung UK
Wayne1967
1 (9,999)

2025-02-21

South east

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
1 (9,999)
I have nothing but trouble with this phone After one year I needed a new screen protector Two months later I needed a new screen as there was a dead pixel at the bottom of the screen This was replaced then four days later the same thing happened again Once again another screen fitter
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-02-22

CX

We are disheartened to read that, after enjoying the versatile design and impressive features of your Galaxy Z Fold5 for a year, you are not happy with it anymore, because the screen and its screen protector had to be replaced on more than one occasion. We appreciate that this situation is not ideal, and we would like to reassure you that our engineers will restore your device back to its prestigious condition with a definitive repair, so you can make the most of it with full peace of mind, Wayne. In the meantime, we would also like to share with you this link from our colleagues abroad, where you can find a very useful guide about how to care and maintain your phone optimally to get the most out of it in the short and long-term: https://www.samsung.com/us/support/answer/ANS00083043/ We would also like to reassure you that all our products, including our foldable phones, go through a series of rigorous tests at the time of manufacturing to ensure they meet our high standards of quality and durability. ^CL at Samsung Support

Shaun Engelbrecht
5 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
I upgraded from a Samsung S20+ to my first foldable phone. After reviewing many Youtube Videos and online reviews, I had to get my hands on this amazing phone. Great battery life, amazing quality, this phone definitely makes a statement in the public. Extremely happy with my purchase.
I recommended this product
Helpful?
Originally posted on Samsung UAE
NeerajMak
4 (9,999)

2024-06-24

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
4 (9,999)
Bought this phone last August and its been THE most interesting phone I've ever had! The beauty of the phone is the variety it offers! I chose this particular phone over the S23 ultra because when folded.. it fits nicely in the palm. And when unfolded... the possibilities are endless!
I recommended this product
Helpful?
Originally posted on Samsung UAE
Biker PA
5 (9,999)

2024-01-20

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
Having previously owned the Z Flip 4, I was curious as to how I'd get along with the Fold 5's bigger screen. Overall, I'm very pleased with it. Watching videos is a nice experience. I don't have to use another device for this purpose now, so the Fold 5 is really a universal device.
Helpful?
Originally posted on Samsung UK
Maz69
3 (9,999)

2024-12-08

Bristol

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
3 (9,999)
[This review was collected as part of a promotion.] Large screen is really functional. Camera guard very practical. However, using the front screen is awful! Constantly hitting screen clear due to size of keypad. Edge of screen inaccessible when typing. Battery life is atrocious! Use fold out screen and watch your battery drain!
Helpful?
Originally posted on Samsung UK
Alok bhargava
5 (9,999)

2024-06-26

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
i have been using for more than 6 months as of no and very happy to use it. especially for Business email and whats app. it has made more convienant and efficient. big screen small screen as per use and so many other feature give additional value for money. batter power also ok
I recommended this product
Helpful?
Originally posted on Samsung UAE
Frank the tank1
5 (9,999)

2023-09-17

Colchester

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
Thank you to the team that where in Colchester who where promoting the flip selfie standand made my wife welcome as a wheelchair user in a friendly professional and genuine caring empathy getting the wheelchair ramp and controlling the crowd with respect and kindness thank you
I recommended this product
Helpful?
Originally posted on Samsung UK
Cham13
1 (9,999)

2023-12-04

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
1 (9,999)
Really disappointing. Had the Fold2, which lasted and worked well. Fold5 camera quality is poor, sound quality is poor, folding capability is rubbish after 3 months, whereas the 2 lasted for significantly longer. Do yourself a favour and dont waste the money on this version
Helpful?
Originally posted on Samsung UK
Kunalk12
5 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
I pre-ordered it, experience has been amazing. Productivity beast. Never let's you down, be it work or personal use. Presentations, excel perfectly taken care by this hulk. Makes you stand out, device means business with play. Games are smooth and immersive. Simply love it.
I recommended this product
Helpful?
Originally posted on Samsung UAE
Drew 79
5 (9,999)

2024-07-19

Cardiff uk

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
Great phone, so far no issues. Upgraded from oppo find n2 flip, which did have a slightly better camera strangely but not a problem. The crease isn't as hidden as the oppo also but most of the time it isn't too obvious. Very premium look and feel of the phone I must say
I recommended this product
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-07-20

Samsung UK Reviews Team

We are pleased to read that you decided to upgrade from your previous device to the amazing Galaxy Z Fold5, Drew! We would also love for you to take advantage of the advanced camera system of this phone, and please don't hesitate to check this link, from our colleagues abroad, which we are confident will be very useful for it: https://spr.ly/6421iIfQv In the meantime, the premium design of this phone combined with its enhanced specs and smart features unfold a world of possibilities in your hands every day! ^CL at Samsung Support

Anonymous
4 (9,999)

2024-06-30

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
4 (9,999)
I brought this phone while it released. Overall its good but if you can add s pen on this phone and minimise the hinge gap with screen crees then would be better. Also keep the phone size same as it hold in hand perfectly. front display basel should be thinner.
I recommended this product
Helpful?
Originally posted on Samsung UAE
Kaneoo
1 (9,999)

2025-05-22

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
1 (9,999)
Not happy cant connect to wifi or Bluetooth phone is out of warranty because of a minir scratch 🤔 absolute joke This will be my last samsung and i have had since Samsung galaxy s1 and turned family members to Samsung but no more after how i have been treated
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-22

CX

Thank you for taking the time to review the Galaxy Z Fold5. We pride ourselves on creating devices that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. Physical damage voids the warranty which results in a chargeable repair to reinstate the warranty for the remainder of its 2-years. We'd love to resolve your connectivity issues and encourage you to get back in touch. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Solidsoldier
5 (9,999)

2024-10-18

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
This is the best samsung phone I have ever had I love the way it opens out to be like a small tv screen and the way I can see all my messages and emails while I am reading them I haven't had a chance to see all the things it can do but I'm sure I will find out
I recommended this product
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-10-21

CX

Thank you for letting us know how impressed you are with the large 7.6-inch foldable Dynamic LTPO AMOLED 2X display! Once unfolded, you can enjoy a truly immersive experience! There are so many wonder features, it can take a little time to discover them all, however, we know you're going to have a lot of fun doing so! If you'd like a little guidance on getting the most from your new AI phone, please don't hesitate to contact our Technical Support Team. You can find all our contact methods and their operating hours here: https://spr.ly/6424qcgkY ^CR at Samsung Support

Sidu
5 (9,999)

2025-04-16

Essex

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
Really happy with my Samsung Z Fold 5. The feature to make it to a tablet mode is totally exceptional. It has very professional touch and camera is good too. Battery can be a bit better, but it is better than S22 ultra. Overall happy with the purchase
I recommended this product
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-04-18

CX

We are delighted to read that you have chosen the amazing Galaxy Z Fold5 as the perfect upgrade from your previous Galaxy S22 Ultra, and that you are very happy with it! As you mentioned, not only does this brilliant device give you all the advantages of a smartphone and a tablet in one single product thanks to its immersive 7.6" foldable display; but its camera system is also impressive, while its versatile design perfectly adapts it to your daily needs. Please also rest assured that its smart and intelligent battery will soon optimise its performance as it continuously learns your usage patterns and routine, to then maximise its life after a few weeks of use. In the meantime, you can follow the steps on this link to make the most of it right away: How to save smartphone battery - https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone/ The Galaxy Z Fold5 unfolds a new world in your hands! ^CL at Samsung Support

Valium
5 (9,999)

2025-03-04

Dartford

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
I tried this device mainly because it folds and it has a big screen, when I started using it i was surprised of the performance and the battery, the thing I like the most about it is the battery and it’s a big change from the S22 ultra to the z fold5.
I recommended this product
Helpful?
Originally posted on Samsung UK
Neica
5 (9,999)

2024-07-01

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
Never had a chance to use Galazy Z..I am waiting for Galazy Z6. I have Galazy Note9, I would never change my phone to anything.. From ease of use to multifunction, it has been useful to me since the day I bought it. Can't wait to upgrade to Z Fold 6.
I recommended this product
Helpful?
Originally posted on Samsung UAE
4hmad89507
5 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
I bought this device a while ago and the thing that surprised me the most was how seamless and efficient the muti-tasking features were. As a university student, the multitasking on this device is a game-changer that puts this phone above the rest
I recommended this product
Helpful?
Originally posted on Samsung UAE
Bill3003
3 (9,999)

2024-10-06

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
3 (9,999)
Large screen is good for reading, even though the crease is visible. Dual sim potentially useful. Phone does not transmit # key. Apps cannot be configured differently for inner screen e.g. calendar day view for front and month for inner screen.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-10-14

CX

Thank you for taking the time to share with us this review about your experience with the Galaxy Z Fold5, Bill. We are pleased to read that you have been making the most of the large and clear 7.6" Dynamic AMOLED 2X foldable main display of this device for reading. Additionally, we are also glad that you think the Dual SIM functionality can be useful, and please follow this link to find a great guide about how to use it for the best experience: https://spr.ly/6428qyJXK Still, we also appreciate that you wished for the middle part of the foldable display to be more seamless, and to be able to configure your applications differently when switching between displays. From our end, we will certainly make sure to pass this feedback along, and we are also happy to confirm that we have made further improvements to the foldable display and technology of our foldable devices with our latest models. ^CL at Samsung Support

Chhabi
4 (9,999)

2024-06-26

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
4 (9,999)
I would say the most loved aspect of this phone is its software, which runs smoothly and supports hands-free operation with multitasking and a built quality makes an amazing.Another key feature is its AI, which ensures future compatibility.
I recommended this product
Helpful?
Originally posted on Samsung UAE
Shoaib mir
1 (9,999)

2024-09-15

1 (9,999)
Samsung Galaxy J Fold 3 mobile is a very rubbish mobile made by Samsung company All Samsung fold mobile phones are rubbish. Don't waste your money by buying Chennai. Yes, the rest of the phones are good. their fold phone series is not good
Helpful?
Originally posted on Galaxy Z Fold5(SM-F946BLBGPKD)

AI Functionality

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Values

1 (9,999)
sonykawale
5 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
I bought this phone 6 months, loved it very user friendly, enjoy watching movies etc on large display. Can easily present documentation and much more. Hope as an enhancement update AI features can be added which will be more advisable.
I recommended this product
Helpful?
Originally posted on Samsung UAE
PEZA
5 (9,999)

2025-07-22

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
The best around phone on the market. I will never change from the fold. I PATENT THIS IDEA RIGHT HERE AT 22:51; 22 JULY 2025 . - WHY HAS NOBODY MADE THE FOLD TV ? FOLD AWAY FOR A GLASS MIRROR ,FOLD DOWN TO USE . VIA VOICE.
Helpful?
Originally posted on Samsung UK
Mat_Carv
4 (9,999)

2024-07-15

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
4 (9,999)
I mainly like the performance and stability of the device. I am slightly disappointed with the battery life but overall it is a great phone with many innovative features and really many good tools to use. Thanks Samsung.
I recommended this product
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-07-17

Samsung UK Reviews Team

We are delighted to read that you are happy with the fantastic performance and reliability of your amazing Galaxy Z Fold5, as well as with its fantastic features and impressive range of functions, Mat. If you are experiencing a reduced battery life with your phone, please also don't hesitate to follow this useful guide, where you can find a wealth of information about how to optimise the battery for the greatest performance: https://spr.ly/6429ievyU If you have any questions about how to get the best experience out of your incredible phone, please also don't hesitate to reach out to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6420ievyq ^CL at Samsung Support

Pran
5 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
I bought this phone before 6 months and I used this for my India trip ,the features are awesome and the camera quality is superb.Last 14 years I was using only I phones and now I became a fan of this fantastic product
I recommended this product
Helpful?
Originally posted on Samsung UAE
عاشقه سامسونج
5 (9,999)

2024-06-26

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
انا عاشقه هواتف سامسونج خصوصا فولد اشتريت جميعهم من فولد رقم ١ الا فولد ٥ وانتظر نزول فولد ٦ لكي اشتريه هاتف رائعا وسهل تكنولوجيا هو هواتف سامسونج بلا منازع انصح كل من حولي اشترائه شكرا سامسونج جعلت الحياه اكثر سهوله
I recommended this product
Helpful?
Originally posted on Samsung UAE
Billa
4 (9,999)

2024-06-25

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
4 (9,999)
1 year of use Great device but camera , battery and chargin speed should be improved They should give the s pen in the device Should improve the cooling system as it gets hit while chargin playing or live streaming
I recommended this product
Helpful?
Originally posted on Samsung UAE
Surjet
5 (9,999)

2024-06-24

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
I have seen a lot of videos about this mobile and its really the future of technology. Samsung has not only become the top brand but the best out of them all. Samsung really did a beautiful job with this concept.
I recommended this product
Helpful?
Originally posted on Samsung UAE
soph1994
4 (9,999)

2025-08-04

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
4 (9,999)
The new screen is brilliant only issue i've had is the battery gets very hot specially if i am on a cam call which is annoying but other than that i can't fault it.. what i usually do is switch it off for 10 min
I recommended this product
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-08-12

CX

We're thrilled to see you're loving the Galaxy Z Fold5, Soph! With its stunning displays, amazing camera and sleek, slim design, it is indeed a fantastic device! The battery become hotter than usual depending on the app or feature that is being used. We recommend closing unused apps to ensure the phone is optimised for your video calls. If you require any further assistance, we'd love to help. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Col dog
5 (9,999)

2025-09-28

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
Best phone I've ever used. i also love that you can use multi window so that I can run 3 to 4 apps at a time. And the s pen pro features are amazing as well as the galaxy ring features such as the double pinch
I recommended this product
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-10-01

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying your gorgeous Galaxy Z Fold5! ^EW at Samsung Support

weileong
5 (9,999)

2023-08-18

Kuala Lumpur, Malaysia

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
Collected this phone one week ago, tested and very satisfied with the phone performance in term of overall usage, from Galaxy Note 20 Ultra definitely a "huge " upgrade for me on the foldable mobile platform,
I recommended this product
Helpful?
Originally posted on Samsung Malaysia
Sillyselley08
5 (9,999)

2024-11-27

Storage : 512GB | color : Cream | Number of SIM : Dual SIM | RAM : 12GB
5 (9,999)
Moving from an s22 ultra i was surprised how much better my z fold 5 is. The camera software takes far better pictures. Linking to printer etc is quick and easier. The web experience is better in ever way.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-11-29

CX

It is awesome to see you are loving your new Z Fold5! Thanks to Galaxy AI, your camera experience has gone to new depths of the Galaxy universe, and with the help from the incredible 50MP camera, you will be taking impressive pics for years to come! Your viewing experience will be nothing like you've ever experienced, with the stunning 7.6" Dynamic AMOLED 2X main display and 120Hz refresh rate, you will certainly get the wow factor! ^LB at Samsung Support

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